front-staff very helpful to myself, a senior. set-up wifi and then some!

limited parking.

construction right in front of the hotel and it was a bit challenging getting in and out of the parking lot

had a full kitchen with pots, pans, kettle, toaster, microwave, refrigerator, plates and utensils

spa bath could have been bigger.

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

no directions for access to the laundry room or entrance to the pool either.

there is a large field next to the property where kids can run around and play

my kids had a lot fun playing in the indoor swimming pool

wish the wifi was a bit better, but that s just a extra. not a huge issues.

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

room was across from the guest laundry which went off all night, it was so noisy, impossible to

there were no face clothes with the towels wifi was not reliable

the gym was removed at this time during the renovation the temporary breakfast location (in behind the

of the renovations the breakfast room was very small and the selection minimal

check in and check out were easy and having access to laundry in the hotel was

noisy, spotty wifi, smelled terrible, hard bed, felt uncomfortable in the hotel

kids coming back from tournament and raiding the breakfast area the next morning

service, breakfast, location were great.

parking

laundry room and pool share the same access door, so the laundry access hours don't match what's

laundry facilities were a bonus to have on site

has a laundry room as well on main floor

cleanliness, polite staff, nice breakfast, parking lot, nice lobby, feeling safe with my family.

hotel has clean room, a great breakfast bar, coffee was available 24hours a day, and the indoor pool was great

breakfast could have done with a couple more healthy options, but it was more than adequate.

our room was clean and the facilities were impeccable. breakfast was abundant.

why you have to access through the plaza instead of directly from the road, also not quite enough parking

quiet hotel with friendly staff, large and comfortable room, clean pool.

could’ve done better with the breakfast

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room

laundry facilities were very good

laundry facilities were good as well

pretentious laundry facilities

laundry has no soap available and you have to pay 10 bucks to do one load of washing

staff was friendly, hotel was near shops-plaza & strip laundry facilities onsite

and the laundry room needs to be bigger and free

operated washer and dryer in laundry room

breakfast is terrible, no breakfast seating area, laundry facilities were out of service.

every thing was ok except breakfast , breakfast was not enough and good

having laundry facilities

neighborhood nice and clean had laundry place very good customer service from reception desk to room service

noisy guests at night pets barking late at night the laundry room needs serious upkeep

need renovation. laundry room was so dirty and old . rooms also need renovation .

missing: free laundry machine; no drinking water in the room;

not enough parking , and need more staff at front desk for check in

conveniently close to golf course.

parking and location

very strong smell of rotten fish in the parking lot

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still

the staff were very helpful great laundry facilities

heck they have a laundry machine for $2 a load diy

has a small gym and laundry room

visited front desk numerous times, to arrange laundry, taxi, computer access,

the laundry facilities & breakfast good selection.

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

the laundry facility is limited to only one washer and only one dryer

the breakfast was great. the kids loved the pool.

no laundry service available, only dry cleaning.

being a single mom with three kids the only thing of our whole trip that i was extremely looking forward to

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

excellent fast wifi. liked outdoor patio. pets allowed.

there were able to give me a late check out. indoor pool and hot tub felt very nice.

laundry facilities

parking was difficult when we returned at night

pool area and no hot tub

parking is horrendous

we ordered room service breakfast

spacious room, clean, wifi, good location, free parking

nice gym and pool area, good breakfast.

wifi did not connect automatically

wifi not stable. no house keeping at all for the second day

clean , fairly up to date, has pool and gym but didn t use them

free parking and free wifi

the wifi keeping go off and on

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

room service was prompt, well

the gym was spectacular

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

only negative thing was the swimming pool

free parking

did not see wifi pw info in the room or with the key

we had two young kids who had a few stuffed animals they brought along on our trip

pools was very cleans, kids loved it

pool area didn't have enough towels for the family but we did go later in the evening so very

the pool was nice, small but seeet, sun filtering in during the late afternoon

we had two young kids who had a few stuffed animals they brought along on our trip

i have a disabled child and had to find and wait for staff to move laundry bins out the way

the laundry room is fine.

coin laundry is good but only 1 machine, need to queue up

no atm to get money to do laundry

kept taking out my clothes from laundry machine it took over 3 hours and 15

exercise room is in same room as laundry facilities

so friendly, nice and clean , gym was good, laundry was perfect

good breakfast. free laundry.

access to free laundry facilities was a bonus that was greatly appreciated

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

shorter queues at check in. laundry facilities per your sheet in the room, not

laundry service twice a week and if you just missed a collection would be a full week to return -

less washing machine and drier, need to wait for a long time to finish the laundry

more laundry and dryer machines would be better. had to wait and there was a lineup

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

access to any of their facilities, like gym or swimming pool

clean, quiet, modern, free parking, breakfast included.

comfortable rooms, good swimming pool and great breakfast

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

from free parking to laundry fasciitis

gym and pool on location

nice clean, nice room and pet friendly environment, kitchen awesome home sweet home

washroom. tv. up to date technology. location is great. room service was good.

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

the pool and the dining was extremely good.

the indoor swimming pool was too cold

we also made use of the large and well equipped gym

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

location the front desk staff were so happy attentive and helpful and the bar staff in the lounge were so happy

staff and great pool for kids

it was walkable to canada s wonderland, which it might be but not for a family with small kids

nice location clean lots of parking

there was no laundry room for guests

the gym facility. it has potential to improve by adding more up to date equipment

the pool was clean and warm

the kids loved it. great breakfast!

the pool/gym facilities were great for a morning workout

location, laundry, comfy beds

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

the washer in laundry is not

simple but good breakfast. combiner location to food and liquor.

parking was good

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

good to have a gym, swimming pool and business centre

breakfast was lovely. decor was nice.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

pool and gym facility

$100 pet fee for the night. wish i knew this before i booked and took a taxi there!

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

that this is a huge deal but the pool area had no whirlpool or sauna

rooms were clean, staff was friendly, and the wifi was great.

kids loved swimming and eating at the bistro. excellent service from very friendly staff!

friendly staff, clean rooms and well maintained pool. my kids love it!

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast

not told that the pool was not operational or gym

were hockey teams and you could hear kids running up and down the halls

wish we could have stayed longer, to enjoy the pool or the gym

excellent breakfast ......thanks a lot.... clean room great service beyond my expectation

re just laundry, washing machine broke or wasn t functioning properly while i was there

love that we could do our laundry before leaving

complimentary breakfast was not the best

the only thing i had a suite with kitchenette, and i was expecting more dishes, frying pan more then one bol,

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

the big problem for me was there is no laundry for guests to use

desk staff weren t very welcoming, didn t even know if the hotel had a gym or not (it did)

s by the fireplace and one viewed by the king bed

and the office chair for the desk seemed not safe for kids, my daughter who is 8, fell 2x on it

only downfall is that there isn't a pool. not their fault but i assumed there was.

laundry available

also the kitchen came in handy

close to subway station. clean. lots of parking. very convenient location

the kids loved it immensely

bedrooms - full kitchen(unexpected), very comfortable beds easy access via highways, groceries close

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids

the breakfast choices were not good for kids. just need simple.

pool and hot tub and gym provided a nice break and generally it was clean and well maintained

the downside of that was there was no room service

kids running all over hallways screaming and

the hotel also offers a gym and laundry facilities

good wifi, even if it was not the obvious one

the location is very handy, (while not terribly pretty, in a parking lot behind restaurants and a gas station

parking area a little concerning, dark in areas and people hanging out in parking area

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

free laundry machines

it was very clean and love that it included breakfast and laundry services

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

great breakfast & laundry service.

the little extras, breakfast, laundry, little store

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

the wifi on my tv was down and maintenance wasn t in until the morning, so they moved me into a

the wifi did not work well at all

gym and sauna were kind of in a sketchy part of the hotel

a laundry service in the hotel would be useful to have.

is not very fast parking is small

wifi did not work (originally),

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

wifi intermittent

this included towels in outside sitting area that were still there in the am at breakfast

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

small pool, gym and bbqs

staff were so friendly and helpful. place was very clean and well kept. pool and spa were great.

suite with kitchen was absolutely wonderful

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

the breakfast is convenient and so is the laundry

laundry

great staff enjoyed my stay fitness area along with laundry on site

lousy laundry, the slow washing machines and they wash badly and the even worse dryers, do not use them

great breakfast, pool, comfortable beds, dove soap.

breakfast was great, pool, staff, beds are extremely comfy

shower stall, very late check in(3am), late check out at noon.

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

breakfast was quick and a great way to start the

the laundry room flooded when i was washing clothes due to the heavy rain outside :(

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

we also liked that there was a restaurant, coin laundry, gym and pool on site

it has a laundry room as well

also a gripe was the cost of the self laundry ,washing( 2

118 was smelling like garbage, noisy throughout the night because of laundry beside

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

pool breakfast was not bad rooms were very clean with lots of amenities check out was easy and parking was easily

pet friendly environment is not something i would recommend

in addition, there is no laundry services during our stay too

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

sounded like laundry machines

room and pet friendly

some amenities not available-eg room service

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

there is laundry facilities for long stay and with children

laundry for the guest is close on 10pm...

laundry

laundry on-site

laundry facilities are also adequate

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

location but having stayed there before without a pet, i found the room i was given with a pet to be dirty,

there is no laundry service.

loud staff all night room was above laundry room

laundry is

they dont have laundry service or even a room

no laundry facilities

breakfast was not great and does not have a laundry room

should have laundry service

close to the casino

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

breakfast

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

said they provide laundry service, wifi and airport shuttle

the room service d the restaurant crews was above and beyond

the wifi connection wasn't strong and difficult to stay connected

great location, shuttle service was very convenient and the facilities were in very good shape

great wifi, hours of zoom calls went with only a single drop in connection - great staff, brought up

the pool and the gymud83dudc4d

wifi in the room was very poor

good value for money. our kids loved the pool. place was clean.

lineups at the front desk, there was more than enough luggage carts, the pool was clean, but the gym was nice

laundry services

laundry was next door at the hilton

also, we had a tiny king size bed for 2 adults and 2 kids

the gym is nice, you can easily do your workout there and it looks like it was renovated recently

the gym was great

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

power outages during stay 100 dollar unexpected fee for pet

a kitchen oven to cook on and a table to sit at and play cards on with friends was awesome

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

friendly staff very clean property efficient shuttle to the airport

breakfast was good with a good selection to choose from. courtesy airport transfer.

breakfast was not the best. few options available. parking is very expensive.

nice to have restaurants next door & shuttle to airport

shuttle bus communications could have been better but it s not too far from airport so i ended up

there was no laundry and no breakfast.

the washer and dryer allowed us to get caught up on laundry midway through our trip

the room with laundry facilities was amazing

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

could not find laundry in the facility

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

clean. tidy. good pool. good room service

location. shuttle service. free wifi. comfortable beds and pillows.

the bar has been raised, they need to try harder

room service was not great but correction was made in good time

no self service laundry facilities. limited range of dining options near the hotel.

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

yummy room service, laundry facilities and great bar

water was provided each day and the laundry service was fantastic and and fair price

check in was slow. power cut on our last day no self laundry facility

no spa. gym is small and swimming pool is small.

for pet cleaning had i have known about the extra fees i would have gone else where will not go there

fast service on room service and housekeeping special

got a family room ( two adults and 2 kids) and breakfast was included

wifi was not included

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

the laundry out of service

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

laundry area only have two machines

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

laundry facilities would have been a bonus, also a patio area or some outside seating

no time for laundry

pool. laundry rooms very nice

the laundry was a little hard to locate

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

wished the swimming pool had been open

the bed my kids slept in was squeaky

they're pet friendly so my baby girl could come with us

the gym was cold, there isn't a change room/ shower facilities.

gym, no changing room or shower for the gym/pool

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

loved having starbucks on site and a bar to have a drink when we got here

convenient to the airport with free shuttle bus service. great beds!

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the

the pool is great

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

no laundry service and swimming pool

sadly, no local restaurant for breakfast.

i booked this place because they were pet friendly

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

convenient for terminal 3 international flights staff were all amazing great management good gym and club

i ordered room service

room service and breakfast was superb with great attention from the staff

there is a self serve laundry, but i was only there for one night so i didn t use it

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

self serve laundry facilities

laundry available if you want to do your own washing

is a coin laundry facility and great free continental breakfast

the laundry machine was out of order

suggest to have more coin laundry set or have the wash and dry all-jn-one

to the airport, free shuttle, clean spacious rooms, family friendly, great staff, great view of the runway from

good location, great pool for our kids, rooms were spacious and the staff were very

staff faciliteis location laundry services concierge everything top

when most places offer free wifi as complimentary, here you ve a luxury hotel charging additional for internet

cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good

room service excellent as was the staff

breakfast was delicious with exceptional service one day and good service the next.

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

dollars for a coffee machine that's in your room, and telling you soft drinks are free with free wifi, when

the bed was especially comfy and i loved the inclusion of the mini bar items (non-alcoholic and munchies)

the spa was phenomenal

well equipped gym and pool available

wifi

the breakfast, the room service & ambiance

staff was very nice and the rooms, fitness area and pool were very nice

i wish the bar stayed open longer

room service breakfast menu was very limited

the breakfast was awesome

the bar on the 6th floor is amazing

didn’t get to have the breakfast we paid for because we couldn’t find where to go

also i felt like i was washing my face in the kitchen instead of a bathroom

breakfast in restaurant joni was excellent

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

also the fact that there's no pool, at that price for a stay id except more amenities

the spa is great

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

laundry service water got hot quickly

housekeeping, laundry service, service at the restaurant.

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

the laundry service fees are quite high

nicely stocked mini bar, nespresso coffee station, good room service with decent food

spa was good value and great service

from carol at the front desk to jahnell at the bar your in good hands

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

if i wanted ice, i had to call room service and felt obliged to pay a small tip for that of $3-4 dollars

location is great.. room service and bell desk very good.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

no collection for laundry. breakfast was just in the bar and over priced.

- the gym was small but had plenty of equipment and the 3x i went there was no more than 1 other person

no answer on the room service line or the restaurant's actual phone number despite multiple tries

good gym

laundry facilities as well

great location, roomy suites, friendly and very helpful staff, good value and a laundry room!

coin operated laundry with clean washers and dryers, an indoor pool and gym

facilities good including kitchen and there was a laundry facility in the basement

the large sink in the bathroom was very handy for handwashing small bits of laundry

laundry at the hotel

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

accommodating staff, comfortable beds, great bar and restaurant on site.

only thing confusing was the room lacked information on how to call reception or room service from the room

great lounge bar and restaurant

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

old charm. style. very clean. laundry facilities available on request

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

having a laundry was excellent

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

we found old make up on the floor and laundry in the dryer

wifi is good

excellent location. fully equipped kitchen.

there was no toilet paper and no paper towels in the kitchen

i really like the full kitchen and big fridge

the laundry machines were complimentary

couldn t do laundry, i stayed 7 nights with toddlers without the option to wash our cloths.

there was also no laundry bags for the wet tools in the men's locker

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

large suite, plenty of room,helpful staff. bonus free laundry facilities- great for travellers!

coin laundry with a conveniently located gift shop in the lobby that has all essentials

we also can do laundry

we also really appreciated the self-service laundry facilities, which were very convenient during our

good facilities including laundry services. surrounded by good restaurants and bars.

well-equipped to cover basic amenities including laundry