there was no laundry room for guests

kids loved the swimming pool

it was pet friendly. the location was excellent.

rooms, in a clean and modern looking hotel with restaurant on site, lots of free parking and free wifi

pool opening time was too late especially after using the gym

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

wifi and internet access was also very good

gym small

we got charged at mat fee for using the free mats in the gym.

speed bumps in the parking lot are dangerous

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

great twin beds. loved the pool & spa as well as the excellent breakfast.

the pool was also great and the kids loved it

hotel was very clean, kids loved the pool

i liked the spa suite we were in and also the cleanliness of the hotel.

re just laundry, washing machine broke or wasn t functioning properly while i was there

love that we could do our laundry before leaving

i want to thank the kitchen staff for their friendliness, helpful, and fresh breakfast

breakfast was ok but the waffles were hard the kids didn't like that and the location wasn't far from home

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

the big problem for me was there is no laundry for guests to use

better breakfast

and the office chair for the desk seemed not safe for kids, my daughter who is 8, fell 2x on it

loved my room, however, there was no remote for the fireplace and i had to open and close the top vent to turn

head was poor towels were thin and rough coffee maker was poor room had a fireplace, but it didn't work mediocre

laundry available

parking lot wasn t plowed while i was there, limiting number of parking spaces and making walking

check in, large room, clean, wifi

our kids had lots of fun and it was close to wonderland

spacious room the pool is open later than most other hotels very comfortable beds great

easy parking friendly staff. very comfortable

the pool temperature was also amazing

the pool is a little cold

price was reasonable ud83dudc4d free parking

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

the hotel also offers a gym and laundry facilities

the mobile wifi in the room that is advertised did not work , even after contacting the staff upon check in

parking area a little concerning, dark in areas and people hanging out in parking area

no t enough handy cap parking

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

my only complaint is about the laundry room

great breakfast & laundry service.

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

the room was spacious and loved having laundry room available

free laundry machines

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

we also liked that there was a restaurant, coin laundry, gym and pool on site

it was a comfortable place to stay for a day or two, and they had laundry machines.

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

the laundry room flooded when i was washing clothes due to the heavy rain outside :(

the laundry area should have a credit card machine or coins

118 was smelling like garbage, noisy throughout the night because of laundry beside

as always to have a laundry and gym on site when travelling for multiple weeks

swimming pool wasn t in service, one of the main points for booking, there were kids running up and down the

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots

we enjoyed our stay, the children enjoyed the pool and free breakfast.

breakfast was very good as well

excellent and the gentleman running the breakfast was wonderful and fabulous at his job!!

first it was a 50 charge that i thought was the pet fee but turns out it wasn't as i wasn't told what it was

shower stall, very late check in(3am), late check out at noon.

kitchen is well equipped

this included towels in outside sitting area that were still there in the am at breakfast

got really fed up and told her to cancel it and refund the money to the card even though i had my kids with me

the kitchen was great! bed was comfortable. room very clean!

breakfast was included and really was excellent

laundry

the breakfast is convenient and so is the laundry

great staff enjoyed my stay fitness area along with laundry on site

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

the laundry was great $2

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

the kitchen staff is a big asset for the place

the breakfast has a lot of options and the kitchen attendants are very helpful

good breakfast and the kids loved it

good breakfast and the kids loved it

missing: free laundry machine; no drinking water in the room;

neighborhood nice and clean had laundry place very good customer service from reception desk to room service

having laundry facilities

need renovation. laundry room was so dirty and old . rooms also need renovation .

noisy guests at night pets barking late at night the laundry room needs serious upkeep

they dont have laundry service or even a room

they moved us to another room where a large laundry vent, which was extremely noisy

no laundry facilities

laundry is

there is no laundry service.

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

on the floor that business people were housed also pet owner was housed and the barking dog left in the room

was very uncomfortable showing proof of vaccination and id every single times i wanted to use the gym

happy to hear pool is now opened but did not prepare for this so did not use on this stay

love that you can do laundry, won't bring so many clothes next time

guest laundry

gym was well equipped and clean. staff friendly.

and free parking

parking was a bit tight one of the nights, had to drive for a while to finally get a spot.

should have laundry service

breakfast was not great and does not have a laundry room

have to contact the hotel to arrange airport shuttle

close to the casino

ceiling light was not working. staff forgot to give us info about free wifi.

laundry facility

exercise room is in same room as laundry facilities

so friendly, nice and clean , gym was good, laundry was perfect

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

the gym being open 24hr amazing, and laundry is free

a laundry service in the hotel would be useful to have.

is not very fast parking is small

a small kitchen is available

wifi not working in room.

value, wifi

fitness club - size of the chamber - free coffre all day - parking

free parking was an added

pool not open due to virus. did not know till arriving. disappointed.

i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

laundry facilities were sub par, ended up going to a laundromat

very clean, beautiful pool and hot tub and the staff were amazing.

the treadmill at the gym wasn t working and didn t get the room i actually booked

the breakfast was too dry.

free laundry is great to have

laundry and gym access

laundary service, cleanliness of the place, kitchen facility to self cook

clean, great breakfast and spacious

no bar or restaurant, breakfast is just ok

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

said they provide laundry service, wifi and airport shuttle

the pool was large and warm. room was spacious. nice furniture and decor. good wifi.

no breakfast on money paid

10 years that didn t include some type of complimentary breakfast also unable to access free wifi

no laundry room for extended stays.

little aged but cleaned and good customer service. free breakfast and parking

wish they had a pool, but i did know this before i booked

the breakfast was a kids paper lunch bag filled with random things thrown together

was expecting a breakfast of more variety

no laundry service available, only dry cleaning.

someone in the receiption to receive guests. easier wifi connection.

lady at the reception told us she upgraded our reservation by giving us a junior suite with kitchenette, which

pet friendly

was pleasantly surprised with little kitchenette

breakfast was delicious

the undisclosed charge for my pet was $100

breakfast buffet had a great selection

was just sad that the spa was closed, would have been great to use while the kids played in the pool

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

bar is a big hotel miss and needs to be corrected

super comfortable bed. spa bath was great!

easy parking too

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

the laundry facility is limited to only one washer and only one dryer

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

was clean and had a nice gym and pool

laundry facilities

hard to find surface parking but plenty of underground available

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

there was a starbucks and bar near the lobby, staff was very helpful and friendly

room service bit hit and miss

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

clean and modern. laundry facilities.

$75 pet fee, insane!! outdated, a/c was struggling, half the outlets didn't work.

wifi free one not very good ! site would always refer to the paying one to set up

plenty of parking around the hotel

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit

couldn't get the wifi to work, front desk was not helpful and insisted on me not knowing my own last name to

breakfast was good

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all

very disappointed to bring my two kids down for a swim

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

the swimming pool and gym facilities are added bonus

the swimming pool and gym facilities are added bonus

room service was over when we arrived very late that night and at the bar we asked to have food

laundry services

laundry was next door at the hilton

the design of the hotel and pool

free cocktails at 5, breakfast buffet

comfy, convenient, reliable shuttle service to airport, love the shampoo, conditioner, etc

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

great breakfast

if you can show the cost of breakfast on booking

the pet fee is extremely expensive this is not a five star hotel

pool was excellent for kids

shuttle bus communications could have been better but it s not too far from airport so i ended up

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

could not find laundry in the facility

i was informed there were no laundry facilities in room or within the hotel

the washer and dryer allowed us to get caught up on laundry midway through our trip

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

the pool was fantastic

everything. location. staff. room breakfast .value

my kids liked it

wifi doesn't connect

the room smelled clean - like fresh laundry

laundry at the basement

good gym too, but with a lack of some equipment for body training

there is a decent size gym and small indoor pool

renovated bathroom was good. wifi excellent thanks

no self service laundry facilities. limited range of dining options near the hotel.

water was provided each day and the laundry service was fantastic and and fair price

yummy room service, laundry facilities and great bar

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

check in was slow. power cut on our last day no self laundry facility

the breakfast food. no laundry machine (self-service) which is cheaper

great breakfast bar and dining area

wifi connection was fast

the staff was fantastic and the kids lace was clean. the breakfast was also a nice touch

everything was great except wifi.

the room. and the bed and linens didn t have breakfast. used shuttle and very grateful for it.

we got free parking and free wifi because we were going to an event near the hotel

room service was from the same restaurant breakfast is served in and it is delivered to your room

close to the airport, the shuttle was very convenient, friendly staff and comfortable beds

also enjoyed the fact that windows faced golf course, so very quiet

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

the laundry out of service

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

laundry area only have two machines

very friendly staff and they had a laundry which was great.

one of the two laundry machine sets doesn't work at all

the common areas such as laundry, pool, and breakfast area were fine too

there is laundry onsite

so it was pretty full , lots of kids running in the halls

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

the laundry was a little hard to locate

no time for laundry

pool. laundry rooms very nice

laundry facilities would have been a bonus, also a patio area or some outside seating

the pool was clean, the breakfast buffet was scrumptious

wonderful indoor pool and a gym room about the side of 2 rooms

airport shuttle. great staff. i tried to stuff the mattress in my suitcase but it wouldnt fit.

the pool was great

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

at our recent visit there was really nothing else for the kids to do

proximity to the airport, easy train shuttle to terminal 1 and 3 this is probably my favourite alt location yet

also small but very efficient gym if you want a run but do not like the fumes from the

for a 2lbs pet in room

air conditioning wasn t the best in the gym

breakfast was more expensive than i expected, but the quality and taste of the food was good

we loved the gym and the pool, very clean and well maintained.

good hotel with airport shuttle.

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

no laundry service and swimming pool

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

only 5 minutes from the airport, and there is a free shuttle, so i didn t even need to pay for a taxi

the kids love the ambiance of the room and it is very clean.

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

should have room service 24 hours

when we walked in our kids

we did take advantage of the workout room and pool-spa

the restaurant staff arranged for our kids to eat free anyway

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

loved the room, great space and the kitchenette really makes it feel homey because you have cups, plates,

no complaints. overall a pleasant stay. especially if you have young kids

no laundry facilities other than dry cleaning

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

the location and the gym which is small but has essential equipment for exercising.

close to the airport/ shuttle included, good beats in the shuttle

pet friendly hotel that had reasonable pet charge

loved the pool, that there was guest laundry available, and the rooms were comfortable

coin laundry is good but only 1 machine, need to queue up

the laundry room is fine.

stains on the carpet, there was a box of french fries left in the microwave and there was dirty laundry in the

kept taking out my clothes from laundry machine it took over 3 hours and 15

huge huge huge kids dance competition being held here and there were just toooooo many kids running around,

the hotel shuttle was a wait, but it came within 30 minutes

room with a small kitchen area ( microwave, fridge, coffee maker), safe and iron , 2 tv , quiet room, swimming

they have a pool and a well stocked gym for people who are jet lagged and wake up early or can t sleep

the location was good and my kids loved the swimming pool!

free parking and free wifi

time, we got a very spacious unit with a king bed and a sofa bed — perfect for staying with my kids

location close to highways, free parking, beautiful lobby, great employees

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

room service hours unpredictable, no info

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

service was pleasant and quick , and helpful. convenient for wifi in lobby, cozy

especially great when you are traveling with kids or you have early morning flight

great facility. but in this day and age. free wifi is a must.

did not work in room; charged for parking a vehicle; no laundry; a little worn; no extras included in rate (ie

laundry available if you want to do your own washing

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

there is a self serve laundry, but i was only there for one night so i didn t use it

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

laundry facilities were very good

pretentious laundry facilities

i should buy towels in walmart and wash it in laundry

laundry has no soap available and you have to pay 10 bucks to do one load of washing

is a coin laundry facility and great free continental breakfast

the laundry machine was out of order

suggest to have more coin laundry set or have the wash and dry all-jn-one

didn't like having to pay for parking and the wifi could have also been a lot more stable and of a higher speed

kids love the freshly made pancake machine

heck they have a laundry machine for $2 a load diy

visited front desk numerous times, to arrange laundry, taxi, computer access,

the staff were very helpful great laundry facilities

the laundry facilities & breakfast good selection.

has a small gym and laundry room

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

nice and helpful staff, very clean, great breakfast , conveniently located, just a short ride to downtown toronto

and pool facilities were perfect for our family

no breakfast

it was great to have access to a laundry room too

i ended up having to do laundry during my vacation

from free parking to laundry fasciitis

free parking and breakfast and pool and suites with a separate door and living room!

the hotel has gym and swimming pool, elevator( good to have if you re having big baggage)

staff was friendly, hotel was near shops-plaza & strip laundry facilities onsite

breakfast is terrible, no breakfast seating area, laundry facilities were out of service.

and the laundry room needs to be bigger and free

operated washer and dryer in laundry room

parking can be tight.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

pool was too small ( probably better suited for younger kids)

everything was way better than expected...bathroom, bed, kitchen area ..all good

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

pool was great

i had free wifi connection and i enjoyed using the shower

that this is a huge deal but the pool area had no whirlpool or sauna

had a kitchen with nothing needed to clean or dry dishes

in addition, there is no laundry services during our stay too

sounded like laundry machines

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

thankfully my kids didn t get hurt - i do have pictures if

mistakenly double-booked myself for one night and petitioned for a refund

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

more laundry and dryer machines would be better. had to wait and there was a lineup

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

less washing machine and drier, need to wait for a long time to finish the laundry

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

coin operated laundry and fitness centre in the basement of the building

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

- good size room - free parking - on site laundry - lots of eateries around

the washer in laundry is not

also has laundry

staff is really nice. comfortable wide room. good breakfast. it's worth staying with the price.

pool and gym were great

fully stocked kitchen nice for enjoying happy hour and morning coffee

pool is too smal

swimming pool and spa

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

no mini bar no room service after midnight

the indoor swimming pool was too cold

beautiful infinity pool

laundry facilities are too old

facilities, laundry room, gym and breakfast was great.

clean, comfortable, friendly and helpful staff. shuttle bus to airport. laundry facilities.

close to the airport and hotel has a shuttle service hotel as a laundry available to guests

there was a laundry available for guests use with big maytag appliances

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

restaurant, gym , pool

cold water pool breakfast

airport shuttle service was unacceptable

the breakfast was repetitive

the food selection at breakfast was very limited almost a reptition everyday

pool was good, workout room was good

i specifically booked a room with a kitchenette which was not reserved

my info said that breakfast was included - when we got down for breakfast the host said it was not included

-laundry facilities, complimentary breakfast, free airport shuttle, etc

fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two

coin laundry available on site

comfortable rooms. laundry possibility.

the hotel has gym, laundry and swimming pool

it was clean, comfortable and we did our laundry while using the pool

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming

the dry cleaner was supposed to deliver the laundry by 7 pm

the guest laundry &

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

they have complimentary breakfast, free parking, self-service laundry and indoor pool

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

pet-friendly

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

you can also enjoy the nice gym and pool

pool was small and cold. not enough towels.

the parking available around the entire building s perimeter.

pool and gym facilities closed, but no mention of it when booking.

our fireplace didn't work

love the fireplace right by the main entrance

place was clean and the bar staff was excellent

the hotel bar closed rather early (10pm on a sunday night)

bar is going thru reno right now so room service was only available for breakfast and dinner and with a bit of

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

i told my server named silvie about it and she said she would let people in the kitchen know

there is lots of free parking

good hotel for overnight stay for airport travellers. good shuttle service.

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

many hotels have inadequate gyms

breakfast should have more varieties like cakes , potatoes, hash browns, vegetables.

pool had some children that were unsupervised

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

laundry room is in the basement and needs a key to access

parking is limited, not enough parking for all of the rooms

the swimming pool was also a wonderful place to relax and have fun with the family

great welcoming service from mr.anu. very accommodating with my request for early check in

even their replacement pillows from their laundry had stains when handed to me

there is a coin laundry in the truck stop across the road

early check in awesome

early check in was the only beneficial thing to this trip

we loved the pool and spa area, felt clean and well-maintained

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

guard that did absolutely nothing, even when teenagers came in and were extremely rowdy with tiny kids swimming

staff was great and bed was comfortable spa tub was nice too

friendly staff, breakfast free, kitchen, good locatikn, huge space, free parking , good wi-fi

being told i had to call for shuttle service once i was at the airport

they booked a shuttle to the airport for free

the breakfast was superb

breakfast was great

there is everything you need for a good holiday: we used the pool, laundry, bistro

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was

kids had a great time felt safe, comfortable

was great, staff, service, room, location, parking was on site

parking was cramped