didn't like the fact that a dining table replaced the comfortable chairs in the area where the fireplace is near

gym was not stocked with paper towels or spray that i could use to wipe down the equipment i used

whole place is a full retreat package, sauna, steam, hot pool, indoor pool, excellent food, massages, the

we enjoyed a drink by the pool so that was an added luxury

parking at night was too far from the main building........husband has difficulty walking.

the kids were hoping the pool was open, but we understand why it wasn t

good pool and hot tub

grab and go breakfast was good staff was great

didn't use the pool or fitness facilities so can't comment on those

breakfast more whole wheat bread..

the golf course was beautiful but challenging to play

need updating need wing for adults trying to relax with no kids noisey with kids running

amazing scent welcomes you amazing staff,wants a quiet place with spa,romantic,family friendly,golf, it's

i had to insist on a kids menu option while dining at babo; it's available via room service but apparently not

food and breakfast was great

good to have a gym, swimming pool and business centre

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

fitness club - size of the chamber - free coffre all day - parking

parking was good

rooms were clean and pool and gym were very nice.

kitchenette with separate living, sleeping areas was nice

the parking lot has a large crack/bump which could be detrimental to a low riding vehicle

the room ended up having a full kitchen (fridge and stove), which was unexpected and nice although not needed

lack of towels supplied, tv did not work, wifi was

the wifi didn't work.

2) i did not book a pet room initially as the option was not available but upon checking the hotel policy

change the breakfast menu at least few days.

good wifi

the grounds were kept very well the room was very clean , the breakfast was outstanding and very good and

the bed was comfy the breakfast was delightful the room was clean

love that you can do laundry, won't bring so many clothes next time

guest laundry

behind the bar did not seem to know what they were doing and our order from the restaurant took a long time

i didn t like that it never had the option of a snack bar in the room.

pool was so good

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

the wifi did not work, and the hot tub was cold and never warmed up.

comfortable bed and good wifi.

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

laundry facilities were sub par, ended up going to a laundromat

i would suggest that they have some weights in the gym as i tried working out and it was very limited

had a wonderful time there; the wifi, temperature, food, ambience, staff, and the pool were fantastic

the wifi was terrible. i had to keep turning it off to get things to open by using my own data

no laundry room for extended stays.

needed repairs as well as the gym

i had a very peaceful and restful sleep and the free breakfast was icing on the cake

no room service due to covid

was amazing and very friendly, place was clean, and room service and front deask stuff were very accommodating

the kitchen staff is a big asset for the place

there's a tim hortons and convenience store across the parking lot

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

very professional staff, clean hotel, greak breakfast and gym area was nice.

staff, room, gym all was great

clean and modern. laundry facilities.

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

wifi was good

i would have liked to have the restaurant/ bar open later.

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

they have just few parking for 2 hotels right next to each other

plenty of parking

free parking and you didn t have to walk far

is spacious and clean beds are so comfy and clean enough parking spots staff is so friendly corridors are so

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

they have complimentary breakfast, free parking, self-service laundry and indoor pool

my kids love it. actually, we love it. breakfast.is amazing, the room is clean, pool is warm

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

no breakfast options room service = i booked for 4 guest and when i got into my room they just left 2 towel

disappointment for the kids and

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

in the king suite for a family , close to highway, we weee there for a baseball tournament the kids had a blast

no bar or restaurant

kids loves water slide and pool

laundry facilities clean and a few steps from our door

access to laundry

the wifi was complicated to log in to and sometimes cut out.

clean rooms, kitchen area, everything

small kitchen table and two chairs

also, the hotel has laundry and fitness centre, required for a family

the breakfast was exceptional. i definetly would stay there again.

good breakfast

it was clean and wifi was good.

breakfast

have been a sign in laundry room about cost and where to purchase laundry detergent

great location, close to the airport. laundry facilities very clean and machines worked well.

relaxing atmosphere, free parking, there is also a laundry room in

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

close to a go station and there is coin laundry onsite

laundry facilities were complimentary

clean, comfortable bed, free laundry

kitchen smell at the lobby all day and night

location, price, restaurant in hotel, friendly staff, not having to pay for parking

i called to book i was told parking was free and hotel was four minutes away from the airport

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

the server was doing drinks, answering room service orders, preparing the light dinner plates

i think i was far better living in small space like pantry of kitchen

then the property said they would check with the linen/laundry staff

great location, clean pool area, and large rooms

cleanliness front desk staffs elevator quietness bar pool gym

was no breakfast due to covid but there many nice food places across the street

the wifi was awful, cleaning only if you request and the breakfast was not included

laundry procedures, not customer friendly.

laundry room can have a little device to pay with card or with tapping.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

a lot of different amenities available, such as laundry, pool, fitness centre etc

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

swimming pool is very small

rooms staff gym pool

has a kitchen!

friendly staff, the convenience of having a coin laundry and a convenience store

laundry room for the hotel guest need to be separate from the public

great for a short stay for business, and has a laundry mat downstairs.

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

complimentary hot breakfast

the equipment in the gym is a bit tired but it s functional and clean.

gymn....not working....broken machine

plenty of amenities, clean, and friendly service. the breakfast was excellent.

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

yummy breakfast and small evening meals

breakfast was fresh and a great selection was offered

did not use pool but appeared spotless as well with good water quality

breakfast was good and pool was good for the kids

wonderful bed. helpful staff. clean, clean, clean. decent breakfast

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

free breakfast

shuttle to the airport, this is our second stay at this hotel, and will do it again next year

the bar was lovely and the bartender was fantastic

asked if we could carry our buffet breakfast out to the bar area just a few steps away so we could watch a screen

good airport shuttle service

should have room service 24 hours

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

ideal for the night at the airport the shuttle bus worked well

but, otherwise, it was fabulous to stay there and my kids loved it as well

bed was very comfy and the pillows were great, pool and hot tub were really nice as well

the pool was broken but the staff were very accommodating and apologetic.

breakfast, pool, 24 hours gym

wifi service was not good . which really disappointed me .

location, good value for money, loved the little kitchen and wonderful breakfast area that we all could sit

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

laundry service

no laundry generally the rooms and all seems older

(like a wet laundry that is not dried well) there s no free bottled water

i like to drink tea or coffee but there was no coffee bar in the lobby or in the room

swimming pool left the family member kids eyes red

very comfortable bed enjoyed the hot tub and pool restaurant was very good

good location with access to the freeway and retail. restaurant and bar on premises.

too many kids ...way too noisy... wasn't very comfortable

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

the hotel even has a laundry you can use

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

shuttle service from the airport was not well indicated

pet peave is that there is no night light for us older people who get up once or twice in the night

free wifi a bonus

hotel is convenient (at the end of the airport monorail), the wifi is fast, and the staff are accommodating

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

we had fun down stars at the bar for drinks later in the night and your bartender was amazing such a wonderful

the shuttle was on time and easy to take

a little bummed there was no room service after a long flight but they had a few grab and go options, and the

the laundry room has sewer smell

no laundry service active sat and sunday

room service was the worst

it was severely understaffed and the bar staff was garbage

there was not good room service, coffee machine don't make hot coffee

could not connect my chromecast to the wifi there, terrible process.

pool area for the kids

a full big box gym with a connected hall to the hotel

beautiful rooms clean and staff in the pool were awesome

my kids have special needs to sometimes we have challenges but we've never run into any issues at this

the breakfast food. no laundry machine (self-service) which is cheaper

comfy bed, large room, netflix, early check in and late check out

information that a shuttle van is running 24 hours and the schedule of the shuttle van are not shown in web site

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

arrived too late to use pool and bar/dining services (after 11:00pm)

the room smelled clean - like fresh laundry

laundry at the basement

and spa were closed but listed on line as being available

really appreciate the shuttle service which is available and timely

we could have enjoyed the pool and gym for the day

the common areas such as laundry, pool, and breakfast area were fine too

one of the two laundry machine sets doesn't work at all

there is laundry onsite

very friendly staff and they had a laundry which was great.

about a noise complaint in the morning she said theres nothing they could do with groups of kids and there were

kids loved the pool and watching airplanes takeoff

hotel is near the airport toronto pearson and they have a free shuttle from and to the airport

my family loved the pool.

and frankly it’s dangerous for kids and adults alike

late check out

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

and told her were only 2 me and my husband and she asked me again how many kids

surrounding restaurants and spa on same grounds

fact that it has shuttle to the airport

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

no laundry bags

they didn t had change for laundry

great laundry room!!

likes the conscience of having a vending/ laundry area

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

i like the fact that there is a kitchenette and laundry.

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

they changes the sheets every day we had a problem with the remote controller and the room service guy was

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect

my kids and i enjoyed our stay and will surely be returning again

the laundry option is another one

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

the clean room, amenities and the complimentary laundry room for guests

there was a laundry room which was free to use - great for families with young children

are free laundry services and for the location was good breakfast was very good with a good selection

access to laundry facilities 24//7

the room was ok (comfortable, clean) but no laundry bag

they have a laundry room and we managed to wash all of our clothes for a good value

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

pool & laundry facilities were closed although no mention on the website

laundry and fitness room available which i didn't use

gym, laundry etc. everything we needed and then some.

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

able to do my own laundry

was next to laundry room-machines were noisy in the morning

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

laundry was left with tags for laundry in the room and it wasn

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

the cleanliness and comfort was fantastic. the great laundry facility was convenient

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the hotel has a laundry room for the guests to use, clean and well organized

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

carpet stains, yet no pet policy

free and fast wifi

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed

laundry and gym access

free laundry is great to have

have gotten your own pool

helpful staff and good breakfast

the breakfast and bathroom

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

restaurant, gym , pool

restaurant, gym , pool

airport shuttle service was unacceptable

gym facility could be a bit better

my info said that breakfast was included - when we got down for breakfast the host said it was not included

spacious room with a good buffet breakfast.

the food selection at breakfast was very limited almost a reptition everyday

didn t have breakfast

i specifically booked a room with a kitchenette which was not reserved

also has laundry

lots of free parking

short, maintenance and room service

wifi was good

facilities, big rooms with sofa and complete with kitchen appliances

they booked a shuttle to the airport for free

room was big and comfortable, two bedrooms, two bathrooms, kitchen and fireplace

my kids loved the pool. great staff. clean rooms

it was so spacious and also included a fireplace which made the place feel extra cozy

it is convenient and close to yyz airport and offers complimentary shuttle service

there is everything you need for a good holiday: we used the pool, laundry, bistro

unheated pool

were so grateful for the hot tub/ pool and sunset

i like the big space of the room and parking is very convenient.

was great, staff, service, room, location, parking was on site

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

i liked the hot tub and the gym.

not much of a gym here but otherwise

the pool was great, we had it all too ourselves. the room was spacious, very clean and quiet.

& bar on site, pool & hot tub

late check out was allowed. i got stuck at breakfast longer than check out

no laundry, small breakfast, poor wifi connection.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

no coin operated laundry machines for guests.

restrictions, but breakfast was not that good in terms of variety, especially for families with kids

the kids so noisy next room

no laundry machines for ppl staying long

always use this hotel each time i visit canada to see my kids studying, i like that it s in close proximity

he was so professional, respectful and helpful with us and our kids

the bar and restaurant felt more like a cafeteria than a place to relax in comfort with friends

very clean, friendly staff, breakfast was amazing! kids loved the pool

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

no laundry service, which should have been there

monte carlo inn has a good location and free parking

it summer time and my kids also can t sleep well

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

smoking room.

couldn't connect to wifi

extra cost for smoking room.

it was strange there wasn t a bar area for drinks , a lot of guests waiting before ceremony wanted a drink,

the parking lot had plenty of space

the wifi was really bad

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

the first time we stayed there was no way to make a hot beverage in our room although the kitchen did manage

location, liked microwave and refrigerator available with convenient ice machine and laundry

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 1

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

guest laundry, even though the washing machine only had one choice of cycles and water temperature

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry needs more washers and driers

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

there is even a do it yourself laundry room

the bed, the breakfast the room,and the laundry room. the elevator lobby.

the laundry room accepted debit or credit cards

additional charges: adding to the frustration, they accused me of not paying for laundry services

free laundry was a plus

spacious room, laundry facilities on site and staff extremely helpful

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

had a suite, we didn t expect to have a fully equipped kitchen, free coffee and everything one may need in a

charged us $100 per night additional cost for having pet, while this cost was not included in itenerary

parking was free and beautiful

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

often having to wait due to staff in the elevator with their laundry bins

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

booked this place because after a certain time of travelling we wanted to do laundry

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

hotel does have a lot to offer with full kitchen and laundry

more than one room (full kitchen, laundry)

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer