we also were able to use the laundry service

i wish they had laundry service

has everything i needed within the rooms location including ice vending laundry and so on

only issue i had was my room is next to the hotel laundry room so when they wash their stuff my whole room

we loved the balcony, location, pool, and fireplace

no laundry facilities.

no guest laundry?

a local place to stay, staff was friendly, good value for my money and breakfast was a bonus

needed a room for one night and check in late! great staff, clean rooms and hot breakfast.

plenty of parking

we greatly appreciated the mini kitchen and laundry facilities during our stay

great facilities. room very well appointed. free laundry a bonus.

they even have guest laundry which is complimentary

we loved the frr laundry services

the self laundry was a nice option to have too

station, 5 minutes to target, and stop & shops, 5 minutes to some local restaurants, free guest laundry, what

great breakfast spread and laundry facility

on-site laundry room so we could wash some clothes

laundry facility (you need your own laundry detergent)

the rooms were big and clean. the laundry facility was a big plus for us.

loved the convenience of laundry room on our same floor

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

the bar and staff was amazing

because of covid gym is limited and pool closed

the swimming pool wasn't open.

no laundry. restaurant very expensive

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated

very nice restaurant and bar and kudos to tony the bartender

gym is roomy and bright

the in-house gym was nice although some equipment did not work

who gave me coins for laundry was very friendly

and we got stuck in a room by the hotels laundry room

continental breakfast was pretty decent and there was a good selection of things you can pick

it has a great parking lots.

its location and the availability of a complimentary breakfast

it had a guest laundry, which was useful

noise from laundry, other guests,next to gym, room 110. avoid.

breakfast was the best of all the choice hotels we've stayed at

the bed was extremely comfortable! nice and quiet, parking lot clean

only chose this location due to the spa bath and it didn t even work and front desk was not able to help

laundry service on floor for rent

laundry on site was an excellent surprise also

she gave us a bay view room that smelled like smoke & near the hotel laundry area, noisy & smoke male rep was

disturbing, could not sleep the first night as my room was in front of housekeeping laundry and the staff keeps

throughout and the area around my room 133 permanently strewn with housekeeping carts and dirty laundry trolleys

location free parking stovetop for cooking and a laundry room coffee maker avl. upon request

at the front desk was very rude in informing us she didn t have any because she was doing laundry

no ice maker, no atm to use laundry facility, no late check out.

it had a kitchen and price was very affordable , pet friendly, laundry room.

laundry in facility that you can load money on card to wash/dry

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

also, there s a coin laundry facility onsite

this hotel offers laundry machine and dry machine. and it also offers an ice machine.

laundry room available and washer use comes with detergent

no on-site laundry.

clean, easy access from highway, close to boston, free hot breakfast, free parking! great staff.

comfortable beds, free parking

complimentary breakfast is always a plus

not far from train station to get to boston. clean !!!great breakfast!!!!

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

got new sheets delivered in a dirty laundry basket

no complimentry breakfast, no laundry on site

dirty laundry left for hours by the lifts

from jamaica was great tops 5 stars plus 5 more 10 stars same for paul security 5 stars sammy shuttle driver 5

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

great front desk laundry. coff3e is too strong

the desk clerk was amazing. the facilities were clean and the pool was great.

the pool

there is a guest laundry room

parking was close

location close to airport with late flight. free parking

the parking closer to the area

great front desk staff and great breakfast.

location to airport laundry on site free parking easy to find

rooms were slightly dated. laundry machines were out of order

my son had some clean wet clothes he wanted to dry but the laundry facilities were

the convenience of having a laundry room and a small gym is the icing on the cake.?

there was also a laundry, and a small pool and small exercise room

there was a guest laundry on our floor - i assume there was one on each floor

lovely view from room of the harbour. great helpful staff. indoor pool and self laundry.

self service laundry, very helpful

i loved having laundry on my floor

laundry facility was clean and easy to use

they had a laundry room option, where you could wash your clothes by your own

comfortable and clean rooms. has self-service laundry room.

i love dogs, but i m not nuts about pet friendly hotels

i loved the gym and pool facility

breakfast selection could be better.

free laundry full size refrigerator and small

i really love that they have on site laundry and a nice gym to do a quick workout

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

the laundry room smelt like cat urine.

the laundry facilities were wonderful

our kids loved the view of the airport from our room

$27 breakfast

the service bar none

two people so before all of our quests could even get ready for the day we were having to call room service to

my kids loved that you could see the planes taking off outside our hotel window

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

the self-administered laundry room was very useful with 8 dollars each for a wash and dry

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

breakfast was really good!

no laundry facility in the hotel.

staff also was able to accommodate our request for early check in and late check out

my kids enjoyed seeing both

the pool was cold.

arrived early around 3pm, and were granted early check in, asked if we prefer a room nearby elevator or

the cleaning staff left their laundry and cleaning carts in the hallway overnight

no microwave or refrigerator in room and no laundryroom

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

room service was excellent food good presentation excellent and service handler very pleasant

friendly staff nice starbucks coffee bar very clean very convenient

no laundry on site.

clean and accommodating, had a great bar /restaurant and comedy club!

room service

we had to order some room service and i mentioned we were in a bit of a rush and i think they have the food

gym, pool and shower were all amazing

clean and modern and laundry!!

dry cleaning ridiculous but laundry facilities are on site

they also had a laundry room that was great for travellers who were staying in boston for some time

bad sound insulation, only one charging port near the bed, no laundry pods sell in machine

i like the easy to use laundry room, to be honest.

no ironing board or laundry facility!

no microwave, no inside pool

pool bar didn t open until 7:00pm

the restaurant and bar service were excellent

the gym space was also amazing and very clean

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

i could use the credit for my laundry bill, if allowed

very nice to have laundry facilities

are great - bikes, parking, grill in the outside space, laundry etc

no kettle or cups for morning tea... the laundry service was not working.

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

it has a laundry room

there was good gym and swimming facilities and the location of the property was near boston downtown

the room and gym were very clean and looked quite new. the breakfasts were delicious!

nice gym in the basement where i could pedal a bike while i watched my laundry in the machines across the hall

the coin laundry wasn t properly working.

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

please stock single load use drying sheets for personal laundry

nicer breakfast area than most hies large clean room nr 305, excellent shower + amenities clean laundry room

on how to use the card for the elevator i was like 5 mins trying to get to my floor the laundry wasnt working

breakfast was great, i loved having an exercise room and laundry on site

laundry machines need desperately servicing

loved the laundry facilities on site and the breakfast every morning was exceptional

laundry was always full so didn t get a chance to do my laundry before moving onto next

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location

nice breakfast, big space room and functional kitchenette for family with a toddler

breakfast was wonderful

the room was very spacious with a kitchen which we could however not use due to lack of time

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

of facilities, storage and laundry

laundry service is a bit pricey.

no onsite guest laundry just a very expensive laundry service pay per item

the laundry service was very expensive and there is no laundromat for miles - an in house diy option

no room service so had to get dressed to pick up breakfast in lobby.

the laundry service is convenient

proximity to the t station for the subway and there was a laundry room.

room service

was an adjoining room and there was a family in the next room whose kids were very noisy

breakfast was very good

happened both times i went to use the laundry facilities so it was a minor

shuttle is convenience. having microwave, food from hotel shop, laundry machine

didn't use but customer laundry center and business center looked great

hotel with all facilities necessary including a self-service laundry

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

no laundry service facility

it s a basic hotel with wifi in the room but no laundry or room service etc

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

there was no restaurant available for breakfast at the time when i stayed.

wifi is terrible.

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

laundry facilities; ability to get food until 9

target across the street made it easy to grab essentials complimentary laundry facility, breakfast offerings

the room was great gym laundry close to beach shopping good foods

the gym is clean and the laundry is installed, which may have been helpful during our stay.

complimentary laundry service is a great feature and the hot breakfast was great

didn't know where the laundry was and sent me to the wrong floor twice

fairly decent with free laundry services available.

laundry service is a surprise

great amenities, free guest laundry facility with complimentary laundry soap

some residents couldn t do laundry

well appointed laundry room

close to the airport with shuttle

was no wifi or tv

the kids loved the pool, i loved the shuttle service to the airport

the spa and pool facilities were fantastic!

wifi terrible and cost me planned teams meetings

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

the gym and pool area are fantastic, lovely views of harbour

sadly the pool and jacuzzi were undergoing maintenance at the time of our visit, so we didn't get to try

no plastic bag to use for dirty laundry

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between

hallways seemed to always have bags of trash and laundry in them.

staff was lovely, the room was spacious, and the hotel had a delightful pool that we utilized

bar closed at 8:30 limited but pricey breakfast options

laundry facilities a big bonus

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

it was nice having laundry facilities on the premise

breakfast was delivered at the time requested and was really good

the gym was closed, half the floor was closed off

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

liked that the hotel provided washers and dryers for self-service laundry

great location, fantastic guest laundry room, nice sized rooms.

the pool is significantly smaller than it appears in the pictures.

did quite a lot of walking all over the city, so didn't need the gym

no laundry facilities. a lot of garbage on the streets in the neighborhood.

laundry facilities or services available

my paperwork stated the hotel had a laundry which i was counting on and there was no laundry.

location, cleanliness, friendly staff, pet friendly

that we couldn’t stay longer, kids begged to stay

bar service great and breakfast excellent

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

the bar area was also a fun place to go after

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the gym on site is clean with nice equipment

(laundry smell seemed to have been pumped into the room somehow) i was moved to a smaller darker

the pool and gym

even though breakfast was a bit expensive

we dined at the fed for dinner twice and had breakfast in grana

first up, i got a free upgrade on arrival i requested for late check out and i got it

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

great laundry facility's

did not eat breakfast

indoor pool and free breakfast was great for the kids and free parking was great

nice kitchen area and tv + wifi worked well

arranged early check in

wifi log in is difficult and unstable.

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

a problem connecting laptop to wifi but not phone

wifi was very intermittent and crashed frequently

the laundry room had 2-3 washers and 2-3 dryers, all of which were free to use

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars

observation deck, free laundry

free diy laundry need to be mentioned

rooms - 3-pane windows - couldn't hear the noreaster blowing outside nice gym and complimentary laundry facilities

laundry so easy to do there

convenient, laundry room needed to be cleaned

and train station large room, comfortably furnished breakfast included and dinner available guest laundry

this was a personal stop at the end of a long business trip and the laundry room came in handy

room with king size bed, swimming pool, laundry for guest, excellent wifi, good breakfast, free shuttle for the

not friendly, the family room we had was really small with pull out bed and lost two items of my laundry

cleaners tend to block one of two elevators for moving laundry

cq in a chicago has it's own guest laundry, unlike this one

it could have laundry facility, like the club quarters in the loop - chicago, il

website says free laundry is included , but they did not honor it

on top of that, the internet didn't work after new years, and they had no laundry available either

no in-house laundry service

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

pool and the front is very beautiful the stuff was amazing they let us get in the pool the next day

majority of staff very friendly and helpful especially security guards and housekeeping and kitchen employees

location laundry

staff occupied elevator with laundry bins while guests left to wait for elevator to return

no laundry service

no place to hang towels to dry, but we also don't like to ask for more towels everyday (increases laundry and

not breakfast included but in the hall there is a bar and very close the hotel a dunkin' donuts

laundry service was just a block from hotel

maybe a laundry would be good

that there was no laundry room.

no complimentary water and no laundry machine. staff are not welcome

no free wifi, weird access to gym. complimentary coffee in lobby would be nice.

no any plastic for dirty clothes ?instead people s wanna bring /drop off laundry go outside

no laundry service

nothing to complain but it would be nice if there is laundry room.

wish room service was available and there was an incident with not getting our laundry back on time so that led

ability to request additional items such as laundry detergent

we were also able to get free early check in and late check out

very nice location. clean rooms. good wifi. walkable spots.

wifi

i wish the bar stayed open longer ! closes way to early

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

laundry quick and efficient

they even had a game section on the bookshelves for kids and families

amazing location, especially when traveling with kids

room service and location

the gym is sufficient for most exercising

laundry service was horrible

ev charging in garage next door

the staff was great and the restaurant and gym were excellent

the boston public market is right across the street and is great for any meal or a drink at the bar inside or

we used the gym a couple of times which was also excellent

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

the kids loved the snacks in the room

the butter pasta for kids from ruka should have been better

had a room available for early check in and provided luggage hold after check out

spacious rooms and comfortable beds. pet friendly with awesome restaurant for dinner.

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

pool was a little outdated

not enough entertainment for kids. just a pool. they should have a game room for the kids.

access to the blue line for the airport, but the hotel was also very prompt with shuttle van

managed (each of the 5 dispensers of hand sanitizer i tried were empty, the water filter at the gym expired,

they only had one washer and one dryer on site for guests to do laundry

travelling across country for 2 weeks it was great to have an onsite guest coin operated laundry

requested early check in and the hotel never got back to me, so i figured it was all set

of room service

having to sign up for a membership in order to have access to wifi was absolute bullshit - really ruined my

bathroom,bath (tub) is past its time (painting is peeling off),showerhead with only narrow jet, laundry service

they gave full bed for party of three. mom and 2 kids.

no free wifi

they asked for $150 per day for a pet

tub, just a shower which was hard for kids

room service got every item on my dinner order wrong

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

the bar was not open

why pay for internet and to use pool /gym when i paid 1000s for 2 nights

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

pet friendly, charming, great service, great location.

some of the gym equipment was broken.

a crowded loud nightclub at night with lots of young rude kids (underage

great location and fun theming. check in was easy, and they allowed early check in, no problem.

it also came with a free rooftop bar drink ticket but there was no one else there and it's just a server stuffed

the staff are not so friendly, when i ask questions about the laundry facilities, they are not so patient

great staff. clean. smelt nice. nice bar / gym area

much service for kids, no welcome drink for kids

the best part was the bar lounge, great food drinks and bartender.

very comfortable, pet friendly, great location, friendly staff

to having to remind the laundry being picked up 2- 3 times

the laundry service was really slow and expensive.

laundry service, although there's a laundromat in walking distance

super location, great comfortable room. great tv. good room service

but a price list for mini bar and sundry items in the room would be nice

they also have a washer and dryer enabling you to do your laundry for free

free guest laundry

didn't find a laundry bag in the closet

free coffee and laundry), outstanding location right in the hearth of boston

the hotel also has a laundry room and an ice machine in the basement, which helps a lot

no bar to meet our friends we visited

need a bigger gym or access to bsc next door

also breakfast is not included in prices and is very expensive

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

perhaps adding a laundry service on site would make it better

thank you to the staff member who helped me figure out where to do laundry nearby

room location was in front of laundry room - all night long the doors of that room were opening and closing

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

we were overcharged for a laundry service but it was alright

no laundry service, restaurant check can't be charged to the room

free water and wifi

get wifi in my room

that there was at 15% amenity charge for wifi and coffee/water.

$15.00 extra charge for wifi. time to get rid of this fee.

the beds were comfortable and it was great to have laundry facilities to do some washing

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

it also has a self-operated laundry room which is handy for washing your clothes

money for the laundry :(

bar was great, food and staff amazing

swimming pool was small

our room had a great view of the park and the pool / gym were great

location was excellent overlooking the park and close to the spa and pool

staff was so friendly and great with my kids

i wish there was a microwave, refrigerator & laundry service.

were charged for laundry we didn t do

laundry service was meant to be same day

somehow we ve lost some items probably in the bed linnen laundry.

the hotel doesn t have some basic thing like microwave and laundry service

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent

bar staff was very friendly and professional

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

foldout couch mattress wasn’t super comfortable, but my kids still seemed to sleep ok on it

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

they had free tv and internet and free parking

trucks and buses parked in parking lot.

room was clean. great breakfast options. location was perfect for easy access to highway.

of the stay, complained everyday and someone came along but could not fix it as problem with wifi, upon checkout

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn t working in

fast & early check in, location to td garden

it was to td garden and some local bars it felt super safe since ive never been to boston the breakfast was

silly me, thought the fireplace was real in the room

every sports bar around the area packed after a game

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

no self-laundry facilities on site or nearby. very large bed took up much of room.

comfortable room. super quick checkin. great room service.

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

would love to be able to stay again next time possible with kids

that it had a guest laundry room

the lobby was pretty and they have a pool, gym, and laundry on the same level

the swimming pool and the fact that it was open the staff was really nice

werent able to use the pool & that's all my kids wanted to do was swim

my kids love so much

no laundry service at the moment

hallways are very tight especially when housekeeping (and their large cleaning/laundry carts )is trying to

no guest laundry

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service

once we got to a place for food, the kitchen just closed (of which hotel said kitchen would be open until 1 am

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

has a clean kitchen

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

limited parking , bar and restaurant was closed

no self laundry facilities

staff - even the laundry team offered help

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

bar closes at 11:00 pm not great if you are attending a hockey or basketball game

so i wasn t able to get dinner from the restaurant at the hotel, but i did get breakfast (room service) it

didn’t hand me an item i stored with luggage for my kids’s camp

excellent room service menu

the gym was very good

room service

great gym

good but not remarkable breakfast with excellent staff

location. doormen. butler service. room. housekeeping. room service.

the spa and pool were stunning

the spa and pool were stunning

breakfast was disappointing

2nd floor is stocked with amenities gym, connected to shopping center, laundry room

had to share elevator with food service & laundry carts, once two carts with staff crammed in with us

there were coin operated laundry facilities on the second floor which we discovered too late

very kind staff. convenient laundry. good location

the surrounding amenities like supermart, train station and food outlets as well as the pay laundry facility in

no room service until 7:00.

loved cori the dog and the rooftop gym

thermostat worked well, room service friendly and efficient, facilities up to par

breakfast was good, overpriced but considering it was room service so that was expected

seven dollars to deliver food from the kitchen to my room

laundry soap did not dissolve in washing machine

as a family of 5, i appreciate laundry areas for guest use (minimal additional

submitted items for laundry indicating that all items should be ironed and folded and twice the items came

decent room, decent location, laundry on location

then ask about pool hours and location

had laundry done by outside service

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

no coffee maker in the room. no laundry bag.

not much selections at bar 10 for lunch.

breakfast buffet was delicious