would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

just down the road is a great restaurant and even a mini-golf

great alternative to trying to find a place with parking in the heart of san sebastian

perfect if you are travelling with a pet as they were very dog friendly having 2 dachshunds themselves which

bar open till late hours

the hotel is pet friendly

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

very good for a stopover with a pet

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

i would have loved a sauna or steam room by the gym

very well equipped gym

we even opted for a late check out which was not unreasonable

actual laundry on site

the spa facilities were really good and the massages were amazing

beyond the silence, the hotel has an exceptional gym if you don t feel like working out, just go take a

swimming pool area was pretty crowded when we

rooftop pool bar could ve been better - no option to get lunch there.

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

great parking facilities, in the middle of a nature reserve and just a 15mn drive from central san

parking in front of the hotel in a very secure place

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

free parking in front of the hotel

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

have no air conditioning in this summer heat, no refrigerator, no kettle around entire hotel, and wifi signals

wifi was very poor especially in the evenings

things, key was a bit bulky and made hard to open the door wifi connection in the rooms was not great

the windows have no barriers so quite dangerous for kids

all. breakfast special the service from ms. zurine

bar and good restaurant for dinner (although the websites are not too clear about this, there is

parking is

lots of parking and felt safe

catering and bar quality is excellent and reasonably priced rooms are modern and well

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

free wifi also

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

room was a bit noisy at times as there is cafe/ bar below

good service in the bar

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free

swimming pool was not so clean

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in

the swimming pool was great

pool, staff and breakfast

similarly with the laundry

no tea/coffee facilities in room or room service. continental breakfast very expensive.

that weren't good were no fridge in the room, the gym was in poor condition with many broken machines and

parking a little expensive

the gym is small but well

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

still great we could have our pet with us

but, i understand why it was so and overall the staff, comfort, parking and pet friendly approach left a good

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down

excellent breakfast. good location

a separate space where the kids could sleep

service from the front desk to restaurant and bar staff

no gym, no swimming pool, no roof top bar.

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was

gym was super small and has carpet on the floor.

great to have a small but functional gym, parking and ev charging facilities on

spa pool upstairs (only extra facility in the four star hotel), a bit of a walk from the town

gym needs expanding updating

room was very clean and no problem with wifi

ability to use the gym during a longer period...gym did not open until 9:00...not good

20minute walk from the beach with kids

20minute walk from the beach with kids

no complaints, but didnt use gym or other facilities.

room (and we were 3) welcome kit in the room :-) very clean clean spacious and well illuminated gym garage was

overall great to have that convenience and peace of mind great extras - like being able to do any laundry on

clean rooms, a/c is excellent, free laundry facilities, very friendly staff and nice vibe about

we availed of the free laundry and dryer

great coffee, insane laundry facilities and a 20m pool

the hotel is very well equipped with anything you could possibly need: gym, laundry room, parking, pool, bar,

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

there is a spa downstairs and the staff is terrific and talented

restaurant in san sebastian even in oiartzun also at londres hotel restaurant, but we find out barcelo vasca

the hotel has a wonderful pool onsite and the beach is approximately 10 mins walk away

hotel staff managed to locate it at the external laundry and returned it to me by post

the spa was amazing and great way to finish a day exploring the city

a well equipped gym on site

really good gym, although the air conditioning in the gym did not work very well.

location, very nice hotel, rooftop pool is fabulous

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

rooftop pool area was quite small with just a few lounge chairs and was not able to be enjoyed as often as

the pool was tiny with very little space for people as there were only 4 loungers

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the

the gym is tiny, as is the pool

the gym is tiny, as is the pool

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

search lights outside the window were quite annoying and laundry very expensive but honestly it was

it was a shame the pool wasn t open but we should have checked this prior to our stay

location boasting magnificent views of the city from the rooftop bar and pool

i also appreciated the laundry service & them holding my bags before and after check out

laundry service was a bit slow

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

wifi was bad and room was small

the hotel is nicely designed, the wifi works well and the staff was helpful

very clean fluffy white towels and perfect white clean laundry on beds

very limited public areas. no bar .no tea or coffee in room.ni room service

the bar makes the best gin and tonic i have ever had

clean room, good location, good wifi, helpful staff

pintxos at the bar are excelent

just opened, so they were struggling with the laundry service

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

great location. clean. large room. pool. excellent staff. highly recommend

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and

bar in reception had exceedingly good small plates; my friend loved the breakfast, which i did not

loved that the breakfast was so relaxing and staff easy going and helpful

it was between bar area and bus terminal

the breakfast was of very good quality and great value

location was v good didn’t have breakfast opion

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

they also have a small gym and sauna in the basement

also after asking for a kids extra bed they could mention the existing sofa, as they also charge for extra beds

the gym in the basement isn't quite finished yet.

gym was also not adequate

good wifi and amenities

the window we could only see the wall of the building and the laundry

only thing we didn't like was the breakfast. the food wasn't very good.

the kitchen is poorly equipped, so it s not really suitable for proper cooking

top location, perfect staff, very nice breakfast

great location, extremely clean and comfortable room, great breakfast

loved the fact that if you have a pet (in my case, a dog), they will wait for you with a dog bed, feeder and

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

the hotel charge for a pet is steep for

i have asked for one room for 2 adults and a teenager aged 15 and our pet

location, staff, breakfast, wifi

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

que sea pet friendly.

the food at the bar is really bad

garage charges are high 25 per night as was laundry service

pet friendly

great views and location. kids loved the free sweets! clean rooms and good facilities.

had interconnected rooms so our two young kids could have some independence

the gym is just around the corner and has everything you need

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry services very expensive

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

that they are very pet friendly

the downstairs bar & terrace offered direct access to the beach for a walk or a swim, as well as a lovely space

was perfect the location, staff, facilities in the room and helping in taking the bags, breakfast view and the

the bar and restaurant are top quality and the hotel is central to everything in san sebastian but not

the breakfast could be better.

location, the interior, the complimentary welcome drink and breakfast…

the main issue was with their laundry service

room service options limited only to michelin star narru

the fireplace in the lobby is so welcoming on a cold evening

was nothing i disliked but i was not aware that the breakfast was not a buffet

we loved the comfort of the bed and pillows, the blackout blinds, the food/room service and attention to detail

laundry was pricey but good

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

no spa or gym on location

view on the bay very good room service and very professional team from concierge, people at the desk and lady

laundry service is very good and quick

the laundry van was very loud monday morning waking us very early

guest coin laundry

we wanted a hotel with a coin laundry this did not

room service on a sunday would be useful or better vending machines.

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

our kids had 103, also a great room

wifi worked great

wifi never worked in my room

to the beaches, restaurants were close by 10-15 mins walk, friendly and helpful staff and the wifi worked well

tapas bar was awesome - food extraordinarily tasty

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

the kids loved being so close to the

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

has bar and restaurant

the wifi unsecured. properties of this standard should provide a secure network.

gym facilities were a bonus

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

was excellent, wifi did not work on my laptop but it was probably my issues not the hotels

rooms too small. no drawer space. poor room service.

a laundry is a 4 minute walk away

everything about the hotel, including the lovely shower and wifi connections

the gym was too small to have any value

onsite good breakfast, cute gym and well sized rooms

breakfast could have had a little more choice, but it is a small hotel so nothing much to complain

service was hit and miss - laundry arrived late, concierge booking messed up

it s pet friendly

no room service or spa

location, friendly staff, very comfortable room, secure parking, pet friendly, made this the best and only place

but room service made up for it

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a

gym was tiny and claustraphobic

breakfast was amazing!

good wifi - for my online business meetings

excellent and helpful staff. location ideal. excellent breakfast.

laundry service ridiculous expensive

excessive fees for parking, laundry, breakfast, etc

laundry service was poor

room service food was ice cold

breakfast selection should have more

they laughed at us when we asked if they offered some sort of laundry service

we eat in the bar and the food was of a very high standard -my partner's salmon salad matching my own calamari

lovely location . parking not a problem.

location and views excellent swimming pool a bonus.

we ve loved everything about the place - the pool, the staff, the views/location - were all exceptional

the hotel did our laundry was 10 euros a bag

upon request a parkingspot with ev charging was reserved for us

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

also the bar tender marcos was super nice and friendly

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really

the facility was excellent. well kept and well appointed. even had an updated gym.

fairly limited dinner menu. gym isn't really a gym

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

villa ; the room was stylish, very clean and very nice toiletries from diptique; big plus for the gym; staff

breakfast - very good having a relaxing drink in the bar or the guest lounge - very good

we tried the hotel bar for wine and pinxtos and both were delicious

be loud for families with small kids, but windows are very high quality, so external sounds won't disturb you

it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs

the wifi worked great

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

specifically the option to do laundry and having a large bathroom was great for us

it had everything we would need including laundry

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

we booked the apartment and it was perfect for us to do laundry and cool a little

go to the bar op down the road across from the michelin place, great

allowed early check in. room was basic but ok.

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar or restaurant but a short walk to a great little taverna

no bar !

ideal, just a short walk from the bustling area where everything is happening, and the included parking was a

room with a balcony over the beautiful pool area

the villa is spotlessly clean and the pool area is great to relax around

nice having a pool with sun beds

hope to be back here again on a summer trip to take advantage of the delightful pool area

the availability of a laundry room was unexpected and useful

also has laundry

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

helpfulness so near by bus to city centre yet in the peaceful countryside with fab views and free parking

the free parking with always free slots

also the wifi was frustratingly bad, kept freezing and dropping off

great location. friendly helpful staff, super quick wifi

wifi with good connection

wifi connection was strong and stable

the wifi password was not shared on the key card, and required asking staff

great views, comfortable room , convenient parking

and people with kids next to our room were very loud

the funfair went down well with the kids and the rooms were fabulous

having a free parking as an option is also something very valuable

pool had good number of sun loungers with parasols

car parking on site bus service runs every few minutes to city centre which really is a no go area for

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

reliable wifi connection

the hosts were wonderful and very helpful close to city centre and parking available on site

check-in; wifi

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

another tip is to try the local yoghurt with their forest honey for breakfast

spa's opening hours is longer (and would open earlier too) and we would also appreciate a larger pool

service, very good breakfast, very comfortable, great dinning, very convenient parking with direct access to

it was raining the whole time and no one told me that there is a covered parking

wifi could be a stronger, it's pretty basic for messaging.

wifi didn t work/ faulty through out stay.

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

the wifi doesn t connect

a park outside for young kids

our visit was out of season; the parking is off-street, not enclosed, and

reminded me of my grandmas house ladies were so nice and prepared a enjoyable breakfast easy parking easy walk

we chose to avoid staying in the city itself to avoid parking issues and indeed we didn't regret it for a second

the bedroom was very spacious and the welcome and recommendations excellent. good parking

parking spaces available

no laundry service, if that matters to you.

out of dining room breakfast buffet could have been more user friendly

super breakfast with good coffee and plenty of choice

the pool is old

spa and pools down stairs with amazing massage! room was spacious and nice balcony.

staff are so friendly and the food and bar area are a welcome relief after a long drive

nice room and good choice for breakfast.

and the bonus was the bar within short walk that was excellent for dinner and drinks

the bar was well stocked

car park, bar restaurant.

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

the room service is quite expensive

reading materials, different styled chairs to several quaint children s plays areas that small kids would

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn