bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

things, key was a bit bulky and made hard to open the door wifi connection in the rooms was not great

the windows have no barriers so quite dangerous for kids

have no air conditioning in this summer heat, no refrigerator, no kettle around entire hotel, and wifi signals

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

the shower was excellent and breakfast was scrumptious

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

the breakfast was excellent, and the staff could not have been kinder and more accommodating

we enjoyed diner and breakfast at the hotel, all very tasty

quiet, relaxed, easy parking

while with us it was brought by the host from the kitchen

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

great alternative to trying to find a place with parking in the heart of san sebastian

parking is

the breakfast buffet was fresh and plentiful

30pm and couldn t get food, bar closed at 11pm with no tea or coffee available in room and no room

free parking, close to the highway but far enough to avoid nuisance

wifi slow, no gym or pool for a 4 star hotel, can hear neighbors in corridor

actual laundry on site

better rates for breakfast and maybe tea / coffee at pool bar.

kids loved the science museum that is just behind the hotel (just take the walking

selection at breakfast buffet, huge pool, gym with nice view to the woods

spotlessly clean, lovely modern rooms, rooftop pool was great

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

it has small gym although better say a couple of cardio machines and some

the room service food was of a

poor wifi, noisy neighbors

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

great location, dog friendly, the little pet welcome box was a lovely touch.

i would have loved a sauna or steam room by the gym

you news to take the car or bus to go center but thé bus was résolu easy, even with the kids

plenty of free parking

it has a private parking so there is no problem to park your car

it is pet friendly and they welcome dogs everywhere in the facilities

very spacious room in a quiet area ! plenty of free parking and modern facilities

staff, comfy stay, great parking and also dog friendly

similarly with the laundry

parking

pastries and sandwiches and you can have a simple breakfast there or order raciones in from the kitchen

the bar serves lighter food from the restaurant that is just as good, rather cheaper

the gym is small but well

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

another tip is to try the local yoghurt with their forest honey for breakfast

the gym. insufficient.

- location: convenient indoor/outdoor parking, easy driving access (within 10mins) to san sebastian town where

pool

they laughed at us when we asked if they offered some sort of laundry service

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

location was beautiful. very friendly staff . pet friendly

swimming pool was not heated

we wanted a hotel with a coin laundry this did not

guest coin laundry

laundry service is very good and quick

the laundry van was very loud monday morning waking us very early

slightly later check out time than normal which is great for organising kids

garage charges are high 25 per night as was laundry service

no food during 16-19, even in the room service( at this time even couldn t bring us fork

had interconnected rooms so our two young kids could have some independence

the gym is in a separate building, two doors up the road

hotel bar was lovely and relaxing

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

the snack bar is very pleasant and ideal for a drink or snack any time of the day

the wifi inside the room was too slow.

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

and bar staff first class, reception staff very good at an exceptionally busy time

very comfortable hotel. good breakfast. plenty of parking

size of the bedroom - location : not very far away from the beach - room service was pretty fast

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

hotel is lovely, very clean, lovely good sized room and pet friendly

wifi doesn't work

we used room service for dinner due to travelling long distance we were extremely tired

i m being picky, bar could have a bit more options but bar staff were very nice and welcoming as were the

the tiny rooftop pool (spa pool)

great it had a gym and hot tub

there were also kids making a racket at 6am

remember though kids, this is donosti and this is what 99 gets you on a monday night

nice room, clean, comfy, good wifi

our kids had 103, also a great room

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

the bar could have stayed open later than 11pm

great hotel location good very central bar people very efficient and helpful

room was a bit noisy at times as there is cafe/ bar below

the kids loved being so close to the

cleanliness super comfy & the bar restaurant had the nicest staff at night

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

has bar and restaurant

clean rooms and great food in the neighbourhood bar and restaurant downstairs

room good and staff in piano bar excellent

especially the nice lady at the breakfast/bar

very good location. great room! very good breakfast at cafeteria!

amenities eg: room service, bike hire. friendly welcoming staff.

the wifi was fast and secure, the bathroom was really modern with a good shower and the beds are

also has laundry

the availability of a laundry room was unexpected and useful

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

helpfulness so near by bus to city centre yet in the peaceful countryside with fab views and free parking

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

breakfast was the same for 4 days

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

- although advertised with pool the rooftop has what can be considered a jacuzzi with 4 (four) sunbathing chars

silence, aizome, pillows, room service menu

- the gym was non existent

the breakfast buffet is extensive with options to suit all tastes

room service coffee could have been warmer

breakfast was expo

everything. really nice decoration. nice details for the kids.

the bar and restaurant are very good too and are so convenient for customers

hotel staff managed to locate it at the external laundry and returned it to me by post

really good gym, although the air conditioning in the gym did not work very well.

loved everything the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially

the spa and the gym are excellent in comparison to others hotel

the adults only element

very clean fluffy white towels and perfect white clean laundry on beds

lively bar & pichos looked very tasty

very limited public areas. no bar .no tea or coffee in room.ni room service

also, our room was very hot and loud at night from the kids on the beach partying

the wifi worked fine

specially when you are travelling with kids

the view of the city is unique! breakfast was great.

it is hard to access information about room service, in fact, room service does not seem to be available

a bit hard to get to from old town, would like for the pool/gym to have longer opening hours

the 1st floor opposite the gym (room 120) was especially loud

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

laundry service was a bit slow

i also appreciated the laundry service & them holding my bags before and after check out

location super, very comfortable bed, spotless room.adequate breakfast

can enjoy an assorted breakfast, rooms are comfortable, wifi works good

just opened, so they were struggling with the laundry service

the size of the gym.

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

the gym was a bit small, but modern.

great rooftop pool

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

search lights outside the window were quite annoying and laundry very expensive but honestly it was

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

if i really had to point out something that can be improved, i would mention the dumbbells in the gym, because

you have to pay extra to use to gym and sauna facilities.

i have asked for one room for 2 adults and a teenager aged 15 and our pet

location, staff, breakfast, wifi

wifi was very poor

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

delighted there was a good car park. we were facilitated with an early check in.

the window we could only see the wall of the building and the laundry

top location, perfect staff, very nice breakfast

room service on the days we were there, tea/coffee making facilities were lacking

pet friendly

small rooms and a too rigid pet policy. learn from italy, dogs allowed everywere

bar with excellent cocktails and snacks prepared by engaging staff

breakfast was delicious and the welcome drink at the bar was a nice touch

the breakfast could be better.

everything except the bar service. relay perfect room, wonderful staff and super clean

the breakfast was delicious and the staff always ready to help

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

everything. the style, the rooms the free access to gym and laundry

laundry facilities were very busy , but worked great and were free

overall great to have that convenience and peace of mind great extras - like being able to do any laundry on

we availed of the free laundry and dryer

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

it was perfect great location fabulous staff lovely breakfast very clean

good wifi

location was v good didn’t have breakfast opion

wifi was weak

restaurant and bar available

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

laundry was pricey but good

however, when i called the people in charge of the room service they changed the pillowcase and brought new

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

the main issue was with their laundry service

the gym was well equipped but could have smelled fresher.

beautiful modern bedroom and bathroom - restaurant and cafe on premises very good especially breakfast

we used the gym, steam and sauna and also took advantage of the free electrical bikes

limited room service menu

wifi coverage and performance could be much better

wifi didn't work

negative - room service could leave a couple of bottles of water in the room after cleaning

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

gym was also not adequate

laundry service was poor

laundry service ridiculous expensive

excessive fees for parking, laundry, breakfast, etc

great breakfast and staff were extremely helpful

was not working so i had to resort to whatsapp to order room service

a laundry is a 4 minute walk away

there is a coffee shop and a great restaurant and bar attached

the staff and the location especially the girl at breakfast excellent.

they kept the bar door open to outside and it was quite cold inside.

location close to the beach and the old town, incredibly friendly staff, gym, breakfast and check out until 1

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

we booked the apartment and it was perfect for us to do laundry and cool a little

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

specifically the option to do laundry and having a large bathroom was great for us

it had everything we would need including laundry

it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs

best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs

loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

the wifi unsecured. properties of this standard should provide a secure network.

magnificent building modernised to a very high standard and great breakfast. also great wifi.

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden

the gym was small, but we made use of it

service was hit and miss - laundry arrived late, concierge booking messed up

location, friendly staff, very comfortable room, secure parking, pet friendly, made this the best and only place

was a bit expensive in room service

dined in cafe saigon one night and it was very good and a nice change from basque food, good gym, great tub in

the old bar position was great and we didn t like the new position as much.

good wifi - for my online business meetings

breakfast is excellent! the staff is amazing!

staff was great; place was centrally located; breakfast was delicious!

staff, bathroom facilities perfect shower, great size bed and comfortable, easy to access wifi and access to

we used the gym a lot and it was great for its small size

great location. friendly helpful staff, super quick wifi

also the wifi was frustratingly bad, kept freezing and dropping off

wifi connection was strong and stable

the wifi password was not shared on the key card, and required asking staff

good connection to wifi

swimming pool was not so clean

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in

on-site parking lot was also good

secluded pool

the hotel did our laundry was 10 euros a bag

i was at the edge always with kids in the room

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

the bar was a comfortable area to relax at the end of the day

i was at the edge always with kids in the room

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

bar was great and has good snacks, but a restaurant menu would be nice to be able to eat there,

breakfast was luxurious and my wife enjoyed a spa treatment

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

a lovely bar with a superb negroni before dinner was the perfect finishing touch to the day

wifi could be a stronger, it's pretty basic for messaging.

wifi didn t work/ faulty through out stay.

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

i do not recommend, especially for allergic and kids

the wifi doesn t connect

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

no bar or restaurant but a short walk to a great little taverna

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

allowed early check in. room was basic but ok.

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

the breakfast is cooked fresh and is lovely, served on the terrace overlooking the pool - delightful

to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking,

nice having a pool with sun beds

there was private parking inside the villa which was very safe

little hotel with on site secure parking

parking at the house

the bedroom was very spacious and the welcome and recommendations excellent. good parking

style, the bed and bed linen, location, easy adgang and parking, breakfast

our visit was out of season; the parking is off-street, not enclosed, and

parking spaces available

parking was free, price was acceptable. wifi strong enough.

wifi not great in bedrooms

they also providing parking, if you have car

reliable wifi connection

parking was good

no laundry service, if that matters to you.

out of dining room breakfast buffet could have been more user friendly

super breakfast with good coffee and plenty of choice

the pool is old

spa and pools down stairs with amazing massage! room was spacious and nice balcony.

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

the wifi was too bad. didn t work properly in the bedroom.

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

the hotel is beautiful, clean, spacious and they have nice play areas for kids