no laundry service, if that matters to you.

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

the massage at their spa was exceptional

room and breakfast

breakfast is very poor and not tasty

parking spaces available

parking at the house

the bedroom was very spacious and the welcome and recommendations excellent. good parking

went off a couple of times which affected the wifi

there was parking right outside the property but we didn t need the car once

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

wifi was very slow

was very hot and stuffy without air-con or fans, and wifi was super slow

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

the gym. insufficient.

and the breakfast

pool

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

the hotel has a cosy restaurant with a good look as well as a nice bar area

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

only problem was that the wifi was not very good

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

the smell is too strong, it reminds me of the smell around an indoor swimming pool

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

plenty of car parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

the swimming pool, the breakfast, the sitting room

with the swimming pool closed (off season) and no bar it can be a little boring in the evening time if you are

everything. location. decor. staff. breakfast. pool. grounds.

breakfast is excellent

limited food options, only room service

they laughed at us when we asked if they offered some sort of laundry service

parking good , breakfast good, staff very friendly and helpful

also, the pet fee is pretty steep

this hotel is well out of town, we should have been advised that only basic bar food was

gym equipment is old and outdated

wifi was very poor especially in the evenings

have no air conditioning in this summer heat, no refrigerator, no kettle around entire hotel, and wifi signals

the bar next door.

bar not open until 7, so missed out on a full evening s business from 4 bikers

wifi signal in my room was extremely weak, but was fine in the comfortable lobby area

peaceful, friendly, comfortable, great value, secure parking, superb setting

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas

we enjoyed diner and breakfast at the hotel, all very tasty

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

also has laundry

the availability of a laundry room was unexpected and useful

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

the free parking with always free slots

it has safe , ample parking

laundry service is very good and quick

guest coin laundry

we wanted a hotel with a coin laundry this did not

the laundry van was very loud monday morning waking us very early

we liked that it was a pet friendly hotel and our beloved dog got her own bed, water bowl and even a treat

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

bar in village where you can get an evening meal

able to use the kitchen to prepare food and drinks, they even have a nespresso coffee machine, microwave, and

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our

i liked the kitchen and a very nice breakfast

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

staff room service

liked that the hotel had a comfortable bed, its own parking, was very easy to reach the center, pet-friendly,

the wifi kept dropping even when i reported it was not fixed

garage charges are high 25 per night as was laundry service

wifi is terrible! it does not work well in the room. it was intermitent.

good wifi

pet friendly

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

there's a tired theme park for younger kids and families

the view of the city is unique! breakfast was great.

breakfast was pretty

lounge & bar area with views over san sebastian

the pool was beautiful with stunning views

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

pet policy - excellent place to bring your pets along

wifi was spotty

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

close to beach and in more upmarket and less crowded part of town, spacious common areas, pet friendly, secure

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

cleanliness super comfy & the bar restaurant had the nicest staff at night

were told the bar and restaurant closed at 10

a bonus is the restaurant bar downstairs

tapas bar was awesome - food extraordinarily tasty

wifi never worked in my room

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

wifi worked great

the mattresses need replacement for all 4 beds we had. the wifi doesn't reach room 402

nice room, clean, comfy, good wifi

similarly with the laundry

facilities is nice, good gym.

acoustic isolation of the rooms, clean, room service is good, options of continental or buffet breakfast

nice hotel with parking, convenient location if traveling by car. clean rooms. good wifi.

parking a little expensive

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

great wifi

the wifi (not always working)

we were upgraded to a suite and they surprised us with a room service of a bottle of champagne

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

very nice host, quiet location, comfortable beds, good wifi, short distance from san sebastian

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

great alternative to trying to find a place with parking in the heart of san sebastian

just down the road is a great restaurant and even a mini-golf

quiet, relaxed, easy parking

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

breakfast was good, staff very helpful and friendly

breakfast

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

great location with free parking!

great location, very clean, nice bar restaurant and helpful staff

extensive breakfast buffet

bar and good restaurant for dinner (although the websites are not too clear about this, there is

wifi in the room was horrible

awesome pool on the premises.

also very flexible: if you do not need havy breakfest, you could take a very good coffee from the bar and some

garage parking was a nice freebie, but the best is the spa and water therapy

the location is amazing and the spa has special vibes.

actual laundry on site

room was large and comfortable, and the hotel s decor and facilities are modern spa, pool, meeting rooms

kids loved the science museum that is just behind the hotel (just take the walking

lovely roof-top pool, great design and interiors, great gym

selection at breakfast buffet, huge pool, gym with nice view to the woods

very clean fluffy white towels and perfect white clean laundry on beds

breakfast with nice view of the beach, parking close by, wifi and shower

clean room, good location, good wifi, helpful staff

also, our room was very hot and loud at night from the kids on the beach partying

was traveling with 2 kids and had to rent 2 rooms

unfortunately the rooftop spa pool was closed during our stay ud83dude25

great with connecting rooms for us as a family with small kids

staff were so friendly and helpful, the small pool on the roof garden was a nice little bonus, lovely area to

the tiny rooftop pool (spa pool)

roof top spa and sunbathing area really nice

hotel staff managed to locate it at the external laundry and returned it to me by post

the spa was nice and never very busy

really good gym, although the air conditioning in the gym did not work very well.

- gym and spa - rooms - cleanliness

the spa and pool were amazing

the hotel accommodated our early start on one morning by providing room service breakfast

breakfast was delicious and the welcome drink at the bar was a nice touch

expectations, the upgrade offered allow us to feel as royalty, the facilities, staff, interior, breakfast, the

the breakfast could be better.

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

wifi didn't work with iphone

wifi was very poor

delighted there was a good car park. we were facilitated with an early check in.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

i have asked for one room for 2 adults and a teenager aged 15 and our pet

just opened, so they were struggling with the laundry service

that was quiet at night, but i never managed a siesta due to kids playing down there both days, and the sound

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

great rooftop sunbathing area with small pool

lovely modern hotel with good wifi.

laundry service was a bit slow

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

i also appreciated the laundry service & them holding my bags before and after check out

location super, very comfortable bed, spotless room.adequate breakfast

clean and modern room, great breakfast, friend staff

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

restaurant menu very limited but breakfast was amazing

the breakfast was a full spread of meats, cheeses, breads, pastries, smoked salmon, omelets to order

specifically put you in a designated area for pet owners which is near reception and it is a bit noisy, parking

the window we could only see the wall of the building and the laundry

only thing we didn't like was the breakfast. the food wasn't very good.

wifi works fine at all hotel areas

the kitchen needed a refit

stylish hotel, comfortable rooms. wifi works very well

search lights outside the window were quite annoying and laundry very expensive but honestly it was

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

very good gym

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

laundry was pricey but good

was a brochure in the room touting the incredible spa down the street

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

we booked the apartment and it was perfect for us to do laundry and cool a little

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

specifically the option to do laundry and having a large bathroom was great for us

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

it had everything we would need including laundry

laundry service ridiculous expensive

excessive fees for parking, laundry, breakfast, etc

laundry service was poor

great hotel close to old quarter adults only a corner room with two fantastic views

have a small gym and bigger pool with sun loungets

friendliness of staff, cleanliness, downstairs bar area, peaceful area

great breakfast, friendly and helpful staff, stylish hotel

my only complaint is the gym doesn't open until 9am. nothing else bad to say

not offering room service

excellent breakfast with plenty of choices both hot and cold

room good and staff in piano bar excellent

weak wifi signal

wifi was very quick and included

fantastic breakfast and nice little extra touches in the room and a very comfy bed

location cafeteria is very good dont bother with the buffet breakfast just have breakfast in the hotel

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

rooftop terrace could do with a little bar or coffee machine

location was great! staff was friendly and helpful. the breakfast was wonderful!

perfect location, nice staff, new hotel, great breakfast

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

the breakfast was of very good quality and great value

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

no lounge, bar or restaurant but plenty around

breakfast could have more options, and should should be fiiled regurarly with food.

it was between bar area and bus terminal

the main issue was with their laundry service

hotel, excellent service, enjoyed use of spa and gym, perfect location

hotel in a brilliant location with fabulous restaurant/room service

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

the bar and grill serve exceptional food and a fantastic selection of local wines

a laundry is a 4 minute walk away

breakfast was great and the lady who served it extremely polite

great breakfasts every morning and the bar was very nice

only draw back to the property is how early the bar closes - but otherwise everything is perfect

there is a coffee shop and a great restaurant and bar attached

also the wifi was frustratingly bad, kept freezing and dropping off

wifi with good connection

wifi connection was strong and stable

great location. friendly helpful staff, super quick wifi

the wifi password was not shared on the key card, and required asking staff

they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

there is access to the pool, but you must make reservation due to covid restrictions

i rented two rooms and my kids and husband were very upset about this

spa treatment

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto s