free parking, close to the highway but far enough to avoid nuisance

breakfast or even a coffee was not available before 8am.

brand new, with bed the size of a football field! breakfast was excellent and good value.

great beds, shower and breakfast

great location, very clean, nice bar restaurant and helpful staff

wifi signal in my room was extremely weak, but was fine in the comfortable lobby area

the bar next door.

bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

wifi was very poor especially in the evenings

big, free parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

no explanation, there was a little fridge pretending to be a mini bar again unplugged

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

just down the road is a great restaurant and even a mini-golf

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

while with us it was brought by the host from the kitchen

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

everything - design, location, surroundings, staff, breakfast

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

we enjoyed diner and breakfast at the hotel, all very tasty

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

and it’s a “fancy” one, so not as easy to get something to eat for kids

great breakfast

the quality of the hotel - it s modern, clean, with free parking on the street and a swimming pool

actual laundry on site

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and

pool is nice but not so much when full of kids

i imagine that the pool and upstairs bar would be fantastic in summer

good room, quiet, clean, good wifi connection

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

the wifi kept dropping even when i reported it was not fixed

room service but we wanted a light meal in the evening

pet friendly

the bar could have stayed open later than 11pm

room was a bit noisy at times as there is cafe/ bar below

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

great hotel location good very central bar people very efficient and helpful

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

similarly with the laundry

free parking was available on a first come first serve basis

clean, modern, comfortable, parking outside hotel

kitchen is not usable - no kettle, no knife, not clean dishes, stuffy bathroom

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

above all, a wonderful cider bar is just around the

free parking, friendly stuff, clean.

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free

pool, staff and breakfast

secluded pool

used the spa on the roof

it was pet friendly and the dog bed and bowls was a nice touch

great it had a gym and hot tub

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

would of loved a pool

cafe and restaurant good value and the bar a joy at end of the day

gym not really gym wifi poor

good location, clean, good sized room, gym was nice

very good breakfast buffet

expensive, especially for having no additional facilities like pool or gym and not being 15 minutes walk from

ability to use the gym during a longer period...gym did not open until 9:00...not good

20minute walk from the beach with kids

20minute walk from the beach with kids

no complaints, but didnt use gym or other facilities.

room (and we were 3) welcome kit in the room :-) very clean clean spacious and well illuminated gym garage was

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

good bar and ate in restaurant on first night

and bar staff first class, reception staff very good at an exceptionally busy time

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

great pool

great coffee, insane laundry facilities and a 20m pool

the hotel is very well equipped with anything you could possibly need: gym, laundry room, parking, pool, bar,

overall great to have that convenience and peace of mind great extras - like being able to do any laundry on

we availed of the free laundry and dryer

clean rooms, a/c is excellent, free laundry facilities, very friendly staff and nice vibe about

garage charges are high 25 per night as was laundry service

hotel bar was lovely and relaxing

great gym

pet was

free wifi that just never worked for me

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

wifi connection was often poor in my room

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

guest coin laundry

we wanted a hotel with a coin laundry this did not

laundry service is very good and quick

the laundry van was very loud monday morning waking us very early

staff, all really helpful - from providing taxi service to room service

room service for breakfast wasn t accessible via phone so we had to order at main reception.

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

- although advertised with pool the rooftop has what can be considered a jacuzzi with 4 (four) sunbathing chars

silence, aizome, pillows, room service menu

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

would have found it useful to have an iron in the room as laundry costs very expensive .

one of the highlights for us was that the hotel is pet-friendly

hotel staff managed to locate it at the external laundry and returned it to me by post

great roof top pool and excellent refreshments

the room was very clean, and the spa was absolutely amazing

the wifi connection from my room wasn't strong enough to work from.

everything was perfect the room the gym the breakfast

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

very clean fluffy white towels and perfect white clean laundry on beds

breakfast with nice view of the beach, parking close by, wifi and shower

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

i was there for 5 days the wifi didnt work in my room

the wifi worked fine

there were also kids making a racket at 6am

remember though kids, this is donosti and this is what €99 gets you on a monday night

nice room, clean, comfy, good wifi

the mattresses need replacement for all 4 beds we had. the wifi doesn't reach room 402

there were also kids making a racket at 6am

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

search lights outside the window were quite annoying and laundry very expensive but honestly it was

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

the gym could be bigger and better equipped.

staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

laundry service was a bit slow

i also appreciated the laundry service & them holding my bags before and after check out

mini bar items quite expensive hotel isn t cheap although nothing really is in san sebastian

amazing breakfast, freshly made, simply delicious

they laughed at us when we asked if they offered some sort of laundry service

also, the pet fee is pretty steep

the hotel bar is good for coffees, croissants, light meals etc, and the whole hotel is dog friendly, its so

as pets are not allowed in the dining area, which by the way we fully understood

big room, great scenery, good breakfast, secure closed parking.

just opened, so they were struggling with the laundry service

balcony, separated toilet/shower, large shower, room service

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

reception & bar area

the minibar was not refilled and the room service nearly not existing

tapas bar was awesome - food extraordinarily tasty

out after that), and then on the last night being called down from my room as someone in the bar had not paid

has bar and restaurant

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

wifi didn't work inside our room. we had to go into the hallway

the window we could only see the wall of the building and the laundry

did not have breakfast there. location excellent.

broken toilet tank top and inconsistent tiles in bathroom, kitchen countertop had cracks in it

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

wifi works fine at all hotel areas

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

lovely spa facilities room size and decor was perfect

the pool was a little disappointing. a little small.

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

another tip is to try the local yoghurt with their forest honey for breakfast

wifi didn't work with iphone

loved the fact that if you have a pet (in my case, a dog), they will wait for you with a dog bed, feeder and

location bed staff wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

delighted there was a good car park. we were facilitated with an early check in.

breakfast could have more options, and should should be fiiled regurarly with food.

loved that the breakfast was so relaxing and staff easy going and helpful

the breakfast was of very good quality and great value

nice bathroom we were given a late check out after the half marathon, so we could take a shower, before going

good wifi

we thought the lack of spa or pool would be an issue, it really isn't

everything except the bar service. relay perfect room, wonderful staff and super clean

was only a small glass of orange juice and a small cup of tea for breakfast

kind and helpful staff, incredible interior design, amazing location on the beach front, superior bar and dining

we loved the breakfast, with options of having it downstairs or in the room at no charge.

negative - room service could leave a couple of bottles of water in the room after cleaning

bad bad wifi

gym was also not adequate

the gym in the basement isn't quite finished yet.

wifi coverage and performance could be much better

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

laundry was pricey but good

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

breakfast with good view out over the concha good room service good cuisine in restaurant excellent outlook from

the main issue was with their laundry service

very clean, excellent location, very friendly & attentive staff. great breakfast too!

beautiful mezzanine bedroom on the 5th floor, to the friendliness of the staff, to the gorgeous bar area, to

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

i would suggest to get a suite if travelling with kids/baby

the availability of a laundry room was unexpected and useful

also has laundry

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

the free parking was a bonus

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

the wifi unsecured. properties of this standard should provide a secure network.

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

location / rooftop bar / room facilities

the gym was small, but we made use of it

was excellent, wifi did not work on my laptop but it was probably my issues not the hotels

a laundry is a 4 minute walk away

and breakfast which we opted to take after we got there was excellent

was huge and beautifully appointed, the location is excellent, the bathroom was luxurious, the wifi was fast,

wifi works bery poorly

the hotel offers an incredible breakfast, has a gym and is very

having a free parking as an option is also something very valuable

i asked if i could use the wifi and again was told i wasn t a guest

we had dinner on the 2nd night in the bar - and that was great with the biggest gin and tonics on the planet

what i liked most about this hotel was its excellent location and the fact that it has parking (for a fee),

the highlight was the breakfast room where the views cannot be matched

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

laundry service was poor

- beautiful rooms, excellent service, staff lovely - special mention for michael the roof top bar waiter - such

only downside was our wifi was spotty in our room.

service was hit and miss - laundry arrived late, concierge booking messed up

gym was ok and of course no pool

ordered room service which didn't come

location. facilities like gym. breakfast- rich

no room service or spa

the gym is very tiny.

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a

welcome and the helpfulness of all staff, reception, breakfast room, and housekeeping

gym was tiny and claustraphobic

the gym is quite small

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

specifically the option to do laundry and having a large bathroom was great for us

we booked the apartment and it was perfect for us to do laundry and cool a little

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

it had everything we would need including laundry

the wifi worked great

best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs

excellent pinxos bar across the street

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and

perfect location, nice staff, new hotel, great breakfast

the hotel did our laundry was 10 euros a bag

the bar was a comfortable area to relax at the end of the day

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

wifi connection was strong and stable

also the wifi was frustratingly bad, kept freezing and dropping off

good connection to wifi

the wifi password was not shared on the key card, and required asking staff

great location. friendly helpful staff, super quick wifi

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

bar was great and has good snacks, but a restaurant menu would be nice to be able to eat there,

breakfast was luxurious and my wife enjoyed a spa treatment

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

a lovely bar with a superb negroni before dinner was the perfect finishing touch to the day

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar !

allowed early check in. room was basic but ok.

go to the bar op down the road across from the michelin place, great

no bar or restaurant but a short walk to a great little taverna

parking by the house and take the bus up the street for 2 euros to go to town

little hotel with on site secure parking

nice having a pool with sun beds

cosy, clean, perfect for a short stay - with parking!

ratings, to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking

they also providing parking, if you have car

wifi not great in bedrooms

friendly and efficient staff, free breakfast, quiet location, clean, comfortable room, free parking

check-in; wifi

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and

wifi could be a stronger, it's pretty basic for messaging.

wifi didn t work/ faulty through out stay.

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

the wifi doesn t connect

a park outside for young kids

our visit was out of season; the parking is off-street, not enclosed, and

reminded me of my grandmas house ladies were so nice and prepared a enjoyable breakfast easy parking easy walk

we chose to avoid staying in the city itself to avoid parking issues and indeed we didn't regret it for a second

the bedroom was very spacious and the welcome and recommendations excellent. good parking

parking spaces available

no laundry service, if that matters to you.

out of dining room breakfast buffet could have been more user friendly

super breakfast with good coffee and plenty of choice

the pool is old

spa and pools down stairs with amazing massage! room was spacious and nice balcony.

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel