no laundry available for use

no laundry facilities

thought i was getting non-smoking room, but definitely smelled like smoke. building is dated.

did not like that other pet owners did not clean up behind their dogs, especially when the hotel provided both

pool and restaurant

we loved the pool and fitness room

breakfast and staff

the pool was closed!

breakfast was nice a little uperscale than what we re used to, no yogurt and the biscuits were

we appreciated the healthy breakfast food options.

i like the location, and the indoor pool area , and laundry unit

no change available for the laundry

they were right off my route and they accepted pets.

clean and fresh room and facilities. good breakfast helpful staff. easy parking

staff wonderful from front desk to kitchen staff to maid staff

accidentally booked a king bedroom with smoking

to be moved to another room and that room was a smoking one

housekeeping is awful, actual owner/manager is not customer service material and property is not pet friendly

parking right at door

parking was tight and staff owned diesel dually was double parked in front of our room and blocked

friendly, close, they did my laundry for a small fee

ample parking

wifi did not work although it was offered

need more lights in the rear parking lots of the hotel.

good breakfast with a really nice gym access only a few minutes from this location

laundry facility was very helpful within the stay

staff was very friendly. great breakfast.

comfort, location, morning breakfast, in room microwave and fridge.

outdoor pool and free ev charging

cleanliness, great breakfast!

had to do laundry, but they didn't have soap and change for the machines

no laundry facilities

also appreciated the on-site laundry

the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

good breakfast. working ice machines! nice laundry services.

heated pool, bit small but keeps kids busy for a bit

the heated pool. i loved everything.

pool is tiny, but kids enjoyed that option

cleanliness, friendly staff, and the breakfast

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

indoor pool was cold

the pool water was too cold. the kids could not enjoy it as much as they wanted.

the breakfast was simple but nice

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

was dirty laundry in the bathroom, the curtain was hanging off the rods

location, breakfast, beds

the shuttle service was great.

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

front desk person did not book our airport shuttle for check out morning

dirty cold coffee, no free parking and no shuttle

shuttle transportation from the airport

morning breakfast was good

but if they had the opportunity to add a laundry room

to building from back parking lot

had a hard time connecting to wifi.

we got a king suite room since we were traveling with 2 kids

prompt shuttle service too airport

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

fitness center and laundry facilities on site

breakfast was excellent. staff was polite and helpful.

my son loved the outside pool.

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

great staff comfortable beds and wonderful breakfast. they even have a indoor heated pool

great service super clean and very accommodating with shuttles

accessibility to restaurant, and pet friendly

problematic thing that happened to me during my stay is that a car nicked my car in the parking lot which isn

more variety, hot breakfast.

many items were out at breakfast, indoor pool water was too cold to swim.

breakfast not before 6am

plenty of parking

the breakfast area was very nice but the menu layout and ordering process was confusing first thing in

swimming pool was closed for repairs.

the airport shuttle does not operate until 8 am, forcing myself and other guest to use uber for a early ride

we've been to lots of hotels but this one really impressed the kids

no laundry service.

did not have a laundry area.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

access to spa was

kitchen was amazing, beds were comfy, love the shower

the kitchen was well equip and beds are comfy

full kitchen was well stocked. hiking trail was great

bed, nice & hot shower, very clean, and well stocked/thought out kitchen which made it easy to cook

pet fee seemed a little high otherwise a good value.

have to go off-site to do laundry

was stuck across from laundry room and ice maker

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

wanted to know if there was a laundry nearby

put us in a room beside the office and laundry room

noise from the road outside, no laundry facilities.

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

great location. clean and friendly. breakfast included!!

very comfy chair at the desk. good wifi. free breakfast. good coffee. spacious room.

convenient parking

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

gym is excellent

indoor pool

right off the hwy and had a friday s in the parking lot

good guest laundry.

close to biltmore and biltmore village. also like the laundry facilities.

needed to use the laundry facilities

laundry facilities didn t have detergent

i was able to use the guest laundry and wash a few things

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

nothing provided in the kitchen nothing.

lots of parking

not told that the hotel was undergoing renovations, no pool or gym

wonderful staff and loved the swimming pool and hot tub was great for my spine issues

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

no laundry

pet friendly.

there was very minimal damage from previous pet(s) i m very happy they allowed my dog for an additional fee

they have on site guest laundry

pool is open til 10pm, and laundry room was clean

clean. has laundry. friendly staff. reasonable price.

we used the fitness room and the laundry services to do a load of laundry no complaints

to do a u-turn after leaving parking lot, but wasn t that big of a deal

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

no laundry service

breakfast, no laundry facilities, price is overrated.

the bartender was so friendly and smart

the pool had towels

laundry facilities

handy to have laundry room

parking bays too small.

reserved this room because it came up as pet friendly on the booking,com site but when we arrived we were told

breakfast variety was great

they have laundry machines, too

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

breakfasts and the laundry facilities were down

laundry hanging in the top floor front window. characters loitering on property.

breakfast was great and the location was good for us.

was really friendly, we had our yorkie with us and they re very pet friendly which was a plus

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

beds were comfortable. breakfast was the best i d ever had!

gym equipment was nice

parking wasn't too bad either

my kids however loved it

pool was warm

plenty of parking

gym and pool were closed

near outlet mall an interstate very good laundry room

says breakfast if microwave muffins are breakfast found used soap in shower

breakfast was only instant oatmeals and protein bars

the bed, kitchen and bathroom were clean.

clean, pet friendly, and the staff were awesome

a good selection of food and drinks - while we were there we saw a lot of families with little kids

fitness room was too isolated

could not find the fitness center

gorgeous accommodations. great staff. pet friendly! great location!

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families

the was a laundry and it was clean

wifi was non existent

room service wasn't available, but the desk was very helpful in directing us to the restaurant

this location is excellent! staff, room, pool, and beds were outstanding.

pet fee was reasonable and the included breakfast was absolutely delicious

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious room, full kitchen, free laundry, great location

spacious rooms, laundry, pool, free breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

facility was perfect; location and parking and pet area

lovely pool and setting

bar staff were so nice and helpful

the pool

swimming pool tiny

breakfast room service should be extended til noon

our kids enjoyed the indoor pool

pool was chilly. no hot tub/spa

charged for wifi

very clean. the pool was very nice.

very clean, great location, super comfortable, onsite bar and bistro

no laundry soap, no dish soap, and little bath products.

kitchen and laundry facilities

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

if there would have been a small box of laundry detergent, that would have been extra great

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

very nice outside and in nice breakfast room fireplace

loved that egg whites were offered, kids loved pool and basketball court

like outdoor area,pet friendly & room very well set up.can t think of a thing.

facilities were clean, and my kids loved the pool

the wifi seemed weak and unreliable. only real complaint.

i'm guessing from a dog since it's a pet friendly place

was a couple there with a young child (about 5 yrears old) and they were outside smoking and doing shots

breakfast could have been a little more robust but the coffee was surprisingly good!

staff, facility, room, breakfast were excellent

ice machine and laundry centrally located and working

also our room was next to the laundry so there was some noise

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

we didn't like the fact that the pool and gym were in different building across the parking lot.

i used their laundry facilities

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

lots of kids there

to replacing towels and they never restocked anything in the room, so we ran out of body wash, kitchenette

i did do a load of laundry, $5 plus soap

location, ease of parking

bar prices were a little spendy, when a single shot is 12$ but a double only adds 4$ you know

had a pool, small food and drinks available, and was clean

the pool was perfect

no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

we did laundry there and the staff even went above and beyond and folded our laundry

shocked to learn there was no laundry facilities

ev chargers and location

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

only one elevator and it broke down briefly. not many laundry washers and ice machines

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

reception staff, swimming pool, spacious room, laundry facility

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

breakfast was very good, lots of fresh options

the little kitchen was awesome

pool wasn't heated as advertised

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

loved the breakfast every morning

cold indoor pool. needs to be heated if kept open in the winter.

parking was tight, but i drive a truck and learn how to manage.

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

we also made use of the self service laundry whilst we were there which was a great help

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

had guest laundry and hair dryer in room for drying out gear

also, no where on the site did it say pool gym or hot breakfast wasn't being served

very pet friendly

the swimming pool was closed. the breakfast seemed very meager.

friendly staff and breakfast was better than most hotels of the same category

hampton inn breakfast clean comfortable quiet easy chechin/out friendly efficient staff easy free parking large

the laundry facilities were good too

my laundry was stolen from the dryer and nothing was offered to help

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

you can cook yourself if needed, they have laundry and even walk-in breakfast

the man at the desk was very nice, but he was the person hired to do the laundry at night

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

parking.

separate bedroom and pet friendly

the breakfast had a lot of variety and new options every day

i needed to use laundry facilities, and i appreciated that this place had a washer and dryer

to do the laundry , i need to purchase detergent and fiber sheet $2/time/each

trash in laundry room was overflowing, but the evening staff was quick to clean and freshen the area before

no dirty laundry bags were provided (but were clearly on housekeeping

great room, parking and breakfast

nice hotel, free laundry

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and

laundry facilities, gym

great amenities, especially free laundry and the kitchenette

free laundry for guests

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

the pool was open late (till 10pm) which was great for my kids to enjoy after a busy day.

the pool was open late (till 10pm) which was great for my kids to enjoy after a busy day.

the parking is not user friendly, tho this is the mountain area & they did have additional parking

hotel room, laundry room, parking

parking on site an laundry very useful

loved how this property was super pet friendly, had fun artwork, and was lively

location, pool table, balcony, pool, and pet friendly! loved it!!!

accommodations, friendly staff, pet friendly, extremely convenient to restaurants and the orange peel music

bed was extremely comfortable view was nice bar was pretty

we would have liked to have room service but we were informed that it is in the works.

there is no room service offerings but great access to amazing restaurants.

lobby bar is perfect place to relax and listen to great music

great location helpful staff awesome bar area with live music tesla s to transport us around

great place and love that it s pet friendly. also extremely well kept.

beautiful hotel with great amenities - the gym, restaurant, and bar were all great

i was thrilled to find peloton bikes in the gym

beautiful room and friendly staff / farm to kitchen breakfast and great coffee

breakfast was very good

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

the location was great. the gym was nice and convenient, loved the bottle water in gym.

however, the rooftop bar and lounge area were spectacular

needed cleaning maintenance, remote didn't work well, internet tv was horrible, wifi was not good, door in shower

rooftop bar sunset was the icing on the cake

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

beautiful hotel in downtown asheville. great room size and pet friendly.

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

nice bar at the back of the hotel

room service was absent even though we had asked

there was no towel bar in the bathroom (though i could see where there had been one), only a small hook next

service in the bar was sketchy. understaffed.

we also appreciated it being pet friendly

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it has laundry facilities next to the swimming pool and work out room

fantastic location, and awesome creative breakfast!

nice facility with very nice features, gym, pool, evening cocktail hour

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

loved that it had laundry in our room that s a bonus

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

the kitchen and laundry were an added bonus