pool was closed but on bookings it did not state that

location shuttle to airport

our view was the parking lot, the other side of the hotel had mountain view s.

breakfast was amazing

also, large refrigerator, microwave, sink and even a dishwasher in the kitchen area

the staff was very friendly and helpful. the indoor pool was really nice! :)

it would be nice if the shuttle had longer hours.

was great - there were shops and restaurants nearby, the hotel had a shuttle

the food we ordered in the bistro bar one evening was delicious

the property has great amenities including a scaled down restaurant and bar and next door is a cracker barrel

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

fitness center and laundry facilities on site

glad it was pet friendly but a charge for pets seem unnecessary

bed very good. breakfast good. trouble with wifi.

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

on-site laundry was not available

shuttle to and from airport are top notch

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

but if they had the opportunity to add a laundry room

the shuttle was great.

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

the free breakfast was ok, need a little more variety. but hey, it's free!

limited parking, if arriving late to hotel may have to park at nearby restaurant

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

hotel room was so clean and the hotel a lot to offer, breakfast, washer/dryer and a target within walking distance

with a broken cooling knob, one drawer handle was missing, location was very noisy, and the pool was not clean

front desk person did not book our airport shuttle for check out morning

not like the look of the hotel, when i pulled in the parking lot

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

enjoyed gym, pool & excellent breakfast!

late check out

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

was dirty laundry in the bathroom, the curtain was hanging off the rods

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

nice bed and room. clean pool and spa.

bed, shower, breakfast, staff!!!

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

friendly, close, they did my laundry for a small fee

was a little bit of pet odor near the side exit but to too bad

wifi, breakfast included had good choices, fridge and microwave in room, good water flow in the

parking was cramped

anyone with a mobile wifi in their pocket can see all your private information

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

the front parking area was very well lit which was helpful since the sun sets early in the winter

safe location near interstate. best pet friendly rooms. quiet, clean, nice people

pet friendly

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

they have on site guest laundry

we used the fitness room and the laundry services to do a load of laundry no complaints

parking was a little tight to get in and out of but was fine

breakfast, no laundry facilities, price is overrated.

no laundry service

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

our kids loved the pool, and the room size was great

a night and booked for 154, we had request a pet free room and ended up having to change rooms because smelled

laundry facilities

handy to have laundry room

the pool area was gorgeous as well

staff was wonderful, spa was nice. great breakfast

very clean, staff is friendly and very helpful, the pool and hot tub are very clean and the breakfast was

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

laundry hanging in the top floor front window. characters loitering on property.

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

there were no laundry bags, the shampoo seemed watered down

food was not good with limited menu and when trying to have breakfast was told kitchen went down and could not

with fireplace was nice with the bar near by

location excellent service staff and breakfast outstanding

as we were traveling on the weekend, it would have been nice if the bar had remained open past 10pm

the staff was very friendly, room was clean and comfortable and we had a great breakfast

plenty of parking

the friendly staff,quiet,great location,decent breakfast

near the hotel and the walls must be paper thin as we heard every conversation in the lobby and parking lot,

handicap parking is on the opposite side of the building from the elevator

clean habitation, the pool.

near outlet mall an interstate very good laundry room

breakfast, expand the menu

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

was no wifi in the area and which i understand is out of their control but i was there for work and needed

the bed, kitchen and bathroom were clean.

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

was stuck across from laundry room and ice maker

no laundry. very noisy. not as clean as i d like.

clean, modern rooms and an indoor pool as well as laundry capabilities.

have to go off-site to do laundry

was right next to the door where they had the cleaning supplies and laundry

everything was great, just wish they had onsite laundry

put us in a room beside the office and laundry room

noise from the road outside, no laundry facilities.

no laundry we needed wash clothes nearest laundry was 4 miles

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

was very near to the biltmore estate, very pet friendly, and we chose a room on the first floor near an exit,

clean; quiet, breakfast was great. easily accessibility to biltmore.

everyone should be offered the high speed wifi.

needed to use the laundry facilities

laundry facilities didn t have detergent

you need cash for the laundry and snack machines so take quarters with you

i love that they had a laundry corner - very convenient

good guest laundry.

swimming pool tiny

need more variety on room service after midnight

my favorite part was sitting by the fire in the library bar in the lobby

heated pool. great restaurant. bathrooms amazing! staff very courteous.

the room service was good, the attendant was friendly and delivery was fast

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

small stains on wall and spots on carpet

when we ordered room service, a refrigerator was brought to our room to store leftovers without us asking for

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

breakfast/personnel/swimming pool down

wonderful staff and loved the swimming pool and hot tub was great for my spine issues

new, modern rooms. great breakfast. good parking and location.

renovation,, parking, no bar, no vending machines

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service;

gorgeous accommodations. great staff. pet friendly! great location!

the spa was amazing!

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious room, full kitchen, free laundry, great location

spacious rooms, laundry, pool, free breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

there's a lot of room and the kitchen area was great to have

great location and free parking

our kids enjoyed the indoor pool

parking lot is pretty small and the spaces are tight.

excellent seating areas and service at bar and coffee!

food selection at restaurant, my kids are so picky

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

the bed were very firm. the pool was closed 2/3 days we were there

otherwise property is clean with heated pool and gym

indoor pool, grills, workout room

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

kitchen and laundry facilities

if there would have been a small box of laundry detergent, that would have been extra great

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

loved that egg whites were offered, kids loved pool and basketball court

nice pool large room nice breakfast

like outdoor area,pet friendly & room very well set up.can t think of a thing.

kitchen was nice

very clean. guest laundry on site. and the subtle hidden jokes all over.

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

great breakfast, comfortable beds, nice shower., kitchenette with sink was cery useful

need a bicycle in gym better lights in dressing are for make up applicatio

i did do a load of laundry, $5 plus soap

liked the pool, patio and bar area.

the location and free parking was the biggest reason we picked it

indoor pool

their indoor pool being open from 6am-10pm was an added bonus

reception staff, swimming pool, spacious room, laundry facility

only one elevator and it broke down briefly. not many laundry washers and ice machines

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

clean room, easy access to city and freeways. on-site laundry.

shocked to learn there was no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

we found parking and and staff very accommodating and convenient

also our room was next to the laundry so there was some noise

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

ice machine and laundry centrally located and working

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

the kids said the outdoor pool wasn't as clean but we arrived later in the evening.

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

we couldn't log in to the wifi, but it wasn't a big deal. it did not cause us any problems.

pool was pretty small only room for a handful of kids until it felt cramped

clean, comfortable, nice breakfast

we also made use of the self service laundry whilst we were there which was a great help

had guest laundry and hair dryer in room for drying out gear

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

also, there's free laundry for guests

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

convenient location. super friendly staff, free laundry and good food in the restaurant.

wifi connect process is too complicate, i got the wifi code, login in successfully after trying

put right in front of a washer and dryer that was in the hallway with everyone seemed to be doing laundry at

unclean, facility and rooms in disrepair, poor staff attitude, very poor laundry facilities, not enough parking

a smoker probably does the laundry because a smoke smell was detectable in the linens

the room was not the cleanest. the parking and location of hotel had me kinda concerned.

people hanging around parking lot and desk area aggravating people for money, rides, etc

the man at the desk was very nice, but he was the person hired to do the laundry at night

very friendly staff. clean laundry room.

laundry was available on site

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

nice to have a laundry and the washer and dryer took credit cards

laundry should be free to customers.

i loved that i could do my laundry on site before heading home from

employees were nice. laundry facilities

nasty smell on 2nd floor in laundry room

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

in extremely late and the customer service was extremely friendly and offered a late check out

well appointed room. great self serve breakfast selections.

quiet, up on a hill, parking good, price right, clean.

the parking was free and plentiful

staff offered to let me park my touring motorcycle under the parking overhang overnight (torrential rainstorm)

and my room was next to the guest laundry which was used late into the night

size room, cookies during day, coffee out always, hot breakfast and laundry

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

i used the laundry facilities and they were great

5hrs for a small load of laundry to dry

parking on site an laundry very useful

hotel room, laundry room, parking

excellent location for foodies & bar fly s

kids screaming all day at the pool.

pool was open but ice cold

the fitness center was well equipped and the condition of the equipment was very good

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

band wednesday and thursday night in the bar area was very entertaining

maybe it should be a fusion kitchen, but it wasn't tasty at all, it was just awful

great location helpful staff awesome bar area with live music tesla s to transport us around

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

complementary dinner, amazing service, great selection of food for breakfast.

the breakfast was cold when we came down at 9am.

very well maintained and easy access to parking lot.

no laundry facilities

no laundry available for use

there was an odor in our room, as though a previous guest had a pet that urinated in there possibly

stayed at this motel because of being pet friendly

was an odd odor that seemed to be from room being smoking room in the past

the on-site complimentary laundry is wonderful

great amenities, especially free laundry and the kitchenette

the kitchen in the room was amazing!!! also, the laundry facilities!

nice hotel, free laundry

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and

the laundry is nice but had to track down another guest who left their clothes in the dryer

on site laundry facilities, indoor pool and gym bonuses

clean, plenty of linens in the room, was impressed that hotel provided guest laundry facility (we did not need

used laundry facilities all good

there's a laundry room on the first floor, you can buy soap at the front desk

the bar was fantastic along with the outside seating

the bar is wonderful

room service was very quick, easy and friendly

delicious breakfast. excellent service

room service should have a wider menu, sometimes it s limiting.

no elevator parking lot to small

non smoking room reeked of smoke and odor

pet fee very high, $30

lady that managed the place was very rude to me they kept my money after i told them i booked a smoking room

busted dresser, interment wifi

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

rooftop bar closed earlier than we would have liked for a weekend. small thing.

rooftop bar sunset was the icing on the cake

from location to design choices and the roof top bar to incredible restaurant

- my mimosa didn t come out until 15 min later - apparently our server was also bartending

location is great friendly staff nice on site bar and restaurant

onsite skin spa was exceptional amenity as well

no dining room service after 9

wifi was very inconsistent. didn t work most of the time.

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

the kids enjoyed the pool area

the parking is not user friendly, tho this is the mountain area & they did have additional parking

my kids loved the pancake maker and the pool was a nice addition

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

kitchen was great

the kitchen in the room had everything you could want

breakfast was the best we ever had in a hotel

the breakfast was unique and very good.

difficult getting into wifi. even with honors memberships

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

not kids friendly as kids can open the bathroom door anytime

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

wonderful gym

the was a laundry and it was clean

were super comfortable and nice room behind hotel there is a small trail and pool had toys for kids to play with

the pool is small but nice especially for kids

beautiful settings and very clean, good gym, breakfast

restaurant and bar was really nice

the pillows were terrible they reminded me of a sack of laundry

had a full laundry bag of clothing that was taken from our room by cleaning staff

amenities nice appreciated the laundry so we could pack less for the trip

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

nice gym

no change available for the laundry

i like the location, and the indoor pool area , and laundry unit

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to

the breakfast was great

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

loved that it had laundry in our room that s a bonus

the kitchen and laundry were an added bonus

they offered us water, and one complementary drink from the bar per night

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with

lobby, room, pool, breakfast, roof top restaurant.

when you have kids you need space

we got there, the pull-out sofa was not made for the kids

great breakfast. large rooms. nice pool

need wifi in rooms. shower liner had mold/mildew

no kitchen or microwave as

pool hours should be a little later for adult swim only.

was delicious every morning and the hotel is super nice especially with roof top bar fro added convenience

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry

parking usually required several k-turns; very tight if lots were full i didn t love coming

well stocked kitchen, including k-cup and drip coffee makers (along with coffee), large refrigerator, dishwasher

parking so convenient

the reserved parking makes arrival so easy

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

also, how about having some laundry bags for patrons dirty clothes

the gym was closed due to covid, , but if you need to get your workout on, there's a gold's gym about 5

new towels not offered / room service due to covid

delicious breakfast

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

hotel bar and restaurant

$75 pet fee with a $99 room

a place that welcomed our pet. had a room available for early check in.

the smell was not pleasant. it was like dirty laundry everywhere.

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

very comfortable and free laundry facilities were a great convenience.

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

laundry bag was not in closet to take home dirty clothes

we were there for a baseball tournament and needed a laundry

there was no detergent in the dispenser in the laundry room.

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

laundry facilities, golf course, breakfast!

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

hotel amenities were very cool: pool area, roof top patio, laundry

it has laundry facilities next to the swimming pool and work out room

the facilities were clean and the indoor pool was a huge plus for the kids

the gym location of the gym

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

having laundry on property was great

although i didn't bring my pet this time, i love that this hotel allows pets for a very reasonable fee imo

room was spacious and the small kitchen was great

a trader joe s, whole foods and harris teeter, so you can make good use of the well stocked kitchen

breakfast was exceptional, the staff was kind and accommodating (willing to last minute change to room service

were put in a room way in the back of the place, near the laundry facilities or restaurant

selection for kids is not good but they are always willing to pull a kid friendly item from the back which is

wifi horrible

amazing views over the golf course. very relaxing.

the gym is fantastic, and the hotel offers plenty of activities to stay active during your stay,