the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

also appreciated the on-site laundry

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

no laundry facilities

had to do laundry, but they didn't have soap and change for the machines

laundry facility was very helpful within the stay

outdoor pool and free ev charging

beds are comfy, breakfast is good, nice pool and gym area.

beds are comfy, breakfast is good, nice pool and gym area.

to the outage, the wifi never worked, which was a bummer because i'm working on my dissertation and needed to

good breakfast. working ice machines! nice laundry services.

a little bigger pool

the breakfast was great and a lot to choose from.

the pool was cooled even said online is that it was heated

you cant lock it not very fun with kids

to be moved to another room and that room was a smoking one

not pet friendly as advertised. we were travelling for a dog show. very noisy at night.

didn't have a chance to try the breakfast since lobby is close for covid

advertising bc it showed online had breakfast there

only thing i could find is that the pet fee is bit high

no change available for the laundry

i like the location, and the indoor pool area , and laundry unit

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to

pool was small but great and the towels available at the pool was a bonus

the breakfast was unique and very good.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we appreciated the healthy breakfast food options.

friendly staff, very clean, excellent breakfast bar.

kitchen was great

no laundry available for use

no laundry facilities

more variety on breakfast bar .same food 4 straight days.

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

staff was friendly and helpful, breakfast was good, location was convenient.

friendly, close, they did my laundry for a small fee

ample parking

the room was large and very clean. breakfast was decent. great value for the price.

was a little bit of pet odor near the side exit but to too bad

breakfast was pretty slim, with waffles being the only fresh warm option

were 4 people hanging out right outside our room, they were drinking beer and smoking and pretty much having a

we enjoyed the continental breakfast

no kids channels on the tv

don t think it s appropriate to charge a fee for a pet every day when you re staying 5 days

the pool was wonderful and very clean

was dirty laundry in the bathroom, the curtain was hanging off the rods

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

& i went down to use the pool facilities & found it crowded & full of unsupervised rowdy teenagers

pool & hot tub indoor.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

excellent breakfast.

clean and well maintained desk staff good breakfast

the breakfast was simple but nice

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

close to airport free parking

the managers went above and beyond to make my stay comfortable and arranged a shuttle driver to take me to the

there was shuttle service to the airport and i was there in enough time to make my flight

did not work and wifi was so slow that could not watch / stream on ipad

the kitchen was well equip and beds are comfy

bed, nice & hot shower, very clean, and well stocked/thought out kitchen which made it easy to cook

full kitchen was well stocked. hiking trail was great

pet fee seemed a little high otherwise a good value.

just needs one bigger pan in the kitchen. that is all.

but if they had the opportunity to add a laundry room

pool area with hot tub and fire feature was amazing

of covid we could not leave our room and use the spa or gym

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

water pressure in shower was a low, pool was closed for maintenance.

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

fitness center and laundry facilities on site

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

bed very good. breakfast good. trouble with wifi.

extremely neat and clean. easy to find, plenty of parking.

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

on-site laundry was not available

we had room service every day

also, has an airport shuttle that starts at 430am

many items were out at breakfast, indoor pool water was too cold to swim.

location was great. breakfast ? i was expecting a larger hot breakfast.

breakfast was good as well, and the staff was very accommodating and helpful

fellow who picked us up in the hotel shuttle the evening of sunday april 4th was fabulous

i do have intent of staying again in near future as i didn t get to try out weight room/indoor pool like i

coffee shop/ bar was extremely expensive

like that their shuttle doesn't work until the last plane arrives since it is an airport hotel

the food we ordered in the bistro bar one evening was delicious

the breakfast area was very nice but the menu layout and ordering process was confusing first thing in

the hotel pool was the best part

finally the breakfast was great and staff very nice but the service was okay

was excellent-- both breakfast & dinner

sign at breakfast says

breakfast was included and and very good

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

room service never came during our stay though we asked for it every other day upon arrival

pet friendly and convenient!

hotel was pet friendly and many people were traveling with their pets

pool wasn't available

it s listed as pet friendly but nothing mentioned about paying 50 extra because our fur baby was with us

noisy guests in adjoining rooms and also parking lot. had to file complaint to front desk.

trash in laundry room was overflowing, but the evening staff was quick to clean and freshen the area before

no dirty laundry bags were provided (but were clearly on housekeeping

to do the laundry , i need to purchase detergent and fiber sheet $2/time/each

i needed to use laundry facilities, and i appreciated that this place had a washer and dryer

the kids enjoyed the continental breakfast

swimming pool, gym areas very clean. breakfast very delicious don t have to travel to get it.

yellowish towels, tiny gym the hotel couldn't find our reservation but as it's off season, it wasn't a problem

breakfast was great

there wasn't much for the kids. they like the pool though.

good beds, clean, good breakfast, decent gym, good wifi.

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

was stuck across from laundry room and ice maker

have to go off-site to do laundry

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

very comfy chair at the desk. good wifi. free breakfast. good coffee. spacious room.

breakfast was cold, and ran out of hot food. heat was difficult to get comfortable. also loud.

the front parking area was very well lit which was helpful since the sun sets early in the winter

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

facility - clean - attractive great little mini suite - kitchen, office area, lounge area

no laundry service

breakfast, no laundry facilities, price is overrated.

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

parking was tough but it is a busy time for the area.

breakfast was great and coffee was available 24/7

handy to have laundry room

laundry facilities

staff was wonderful, spa was nice. great breakfast

the breakfast was by far the best i have experienced at a hotel of this star level.

exit ramp from the parking lot to the street does not safely transition

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

everything was great, just wish they had onsite laundry

no laundry we needed wash clothes nearest laundry was 4 miles

was right next to the door where they had the cleaning supplies and laundry

wanted to know if there was a laundry nearby

there were no laundry bags, the shampoo seemed watered down

they have laundry machines, too

laundry hanging in the top floor front window. characters loitering on property.

my room was right next to the laundry room so i was disturbed my entire sty

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

she offered a late check out, but we needed to get on the road

nice gym

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

my kids however loved it

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded

always a parking spot

near outlet mall an interstate very good laundry room

breakfast was packaged muffins, granola bars, and coffee

says breakfast if microwave muffins are breakfast found used soap in shower

the bed, kitchen and bathroom were clean.

breakfast, expand the menu

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

everyone should be offered the high speed wifi.

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

there was alot of guest there with pets

of room , right across from vending machines, laundry and elevator

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

you need cash for the laundry and snack machines so take quarters with you

laundry facilities didn t have detergent

good guest laundry.

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

the indoor pool looked meticulously maintained

the facilities (gym, pool, hot tub) were amazing

pool was quite cold but kids did't care

parking area, decent breakfast, fluffy pillows

no laundry

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

great location for visiting the biltmore. comfortable and all we needed. pet friendly

location and super pet friendly!

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

breakfast included only means you get a credit to use at the restaurant or room service

toilet was way too low and no bar to get down to it. other than that was perfect stay.

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service;

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

the was a laundry and it was clean

room service wasn't available, but the desk was very helpful in directing us to the restaurant

convenient, great pet trail

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.

room service! i had to pick up our food at the restaurant.

spacious room, full kitchen, free laundry, great location

spacious rooms, laundry, pool, free breakfast

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

spacious room, full kitchen, free laundry, great location

she suggested room service

my favorite part was sitting by the fire in the library bar in the lobby

great room service

the pool

bar staff were so nice and helpful

food selection at restaurant, my kids are so picky

plenty free parking

parking was easy and close

gym and pool

free parking

it would have been nice to have more dishwasher detergent and a laundry pod.

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

loved that egg whites were offered, kids loved pool and basketball court

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

facilities were clean, and my kids loved the pool

the gym was very small

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

also our room was next to the laundry so there was some noise

ice machine and laundry centrally located and working

had to keep re-connecting to the wifi but when connected it was strong and good.ex

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

in-room kitchen facilities were great, as good as an extended stay hotel

i didn't travel with my pet on this visit and feel like the additional charge is a little excessive

the breakfast was delicious

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

i used their laundry facilities

only complaint i would have was the lack of close parking

thing that sucked was that the indoor pool was not usable at the time and that could've kept the kids entertained

i did do a load of laundry, $5 plus soap

the indoor pool.... the water temperature was ok but the air was to cold

location, ease of parking

there was a bar on site and they made food

so clean and modern decor. pool was clean.

we brought our own laundry down front attendant not sure about the laundry

we did laundry there and the staff even went above and beyond and folded our laundry

no laundry facilities

shocked to learn there was no laundry facilities

no views out the windows per se but has lots of trees around it so it's not just road or parking

they also have laundry for guests, which came in clutch with an 18 month old

reception staff, swimming pool, spacious room, laundry facility

only one elevator and it broke down briefly. not many laundry washers and ice machines

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

clean room, easy access to city and freeways. on-site laundry.

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

parking was tight, but i drive a truck and learn how to manage.

love the indoor pool!

breakfast, parking and wifi included in the price is a big plus.

we also made use of the self service laundry whilst we were there which was a great help

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

no laundry facility

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

outside doors to rooms. i like that they had a laundry facility in the hotel.

had to ask for dirty laundry bag

no laundry facilities which was an inconvenience

do not have any other options for laundry other then dry cleaning which is a additional fee and don't have a

being an extremely clean and comfortable room the breakfast was a pleasant surprise

they have a gym, business center for guest to use and a pool

the laundry facilities were good too

the man at the desk was very nice, but he was the person hired to do the laundry at night

laundry was available on site

nice to have a laundry and the washer and dryer took credit cards

my laundry was stolen from the dryer and nothing was offered to help

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially

the breakfast staff was also friendly and followed all covid safe protocols while serving breakfast

the kitchen, bathroom , desks and other furniture were conveniently placed

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and

free laundry for guests

reclining chair, laundry basket, purse hooks etc

the on-site complimentary laundry is wonderful

laundry was free

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

parking lot well lit

clean pool and hot tub!

breakfast was good and utensils were all individually wrapped with gloves provided

the pool was a plus for my daughter, she enjoyed very much

parking on site an laundry very useful

hotel room, laundry room, parking

the pet friendly enviroment is perfect for our fury friends

such an incredible, friendly staff! and i loved the gym.

location, pool table, balcony, pool, and pet friendly! loved it!!!

maybe it should be a fusion kitchen, but it wasn't tasty at all, it was just awful

beautiful property! room was spacious and well maintained! drinks from the bar were great.

i could never locate any ice machine, which requires call room service for everything at all hours

great location helpful staff awesome bar area with live music tesla s to transport us around

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

i was thrilled to find peloton bikes in the gym

the smoked old fashion in the 42 bar was absolutely out of this world

we got plenty of great restaurant and bar recommendations

hotel if traveling with your pet

tea or coffee facilities in the room even though they were supposed to be included wifi is awful both the standard

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

convenient location. super friendly staff, free laundry and good food in the restaurant.

also, there's free laundry for guests

pet friendly and exceptional. just what i was looking for