from location to design choices and the roof top bar to incredible restaurant

rooftop bar closed earlier than we would have liked for a weekend. small thing.

roof top bar on the ninth floor was excellent.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with

did not get to taste the breakfast, but the bar was great!

breakfast was off the charts wonderful. location was great!

loved how clean it was and big and open and breakfast!

when you have kids you need space

had a full laundry bag of clothing that was taken from our room by cleaning staff

the pillows were terrible they reminded me of a sack of laundry

amenities nice appreciated the laundry so we could pack less for the trip

there is no pool, breakfast, or gym, and the hotel offers very limited facilities.

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

not that i didn t like it but the gym and pool was on the small side

modern, artistic hotel close to town center, with amazing staff, a pool and a rooftop bar/restaurant

need wifi in rooms. shower liner had mold/mildew

it acts their room service, but they aren t interested or responsive to providing room service

wifi was extremely weak and dropped out so much i could not use it

the wifi was spotty but overall decent

in a city as wired as asheville, the hotel should be able to provide better wifi

no wifi and no heat. was moved to another room with heat but the room was dirty.

onsite skin spa was exceptional amenity as well

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

also, how about having some laundry bags for patrons dirty clothes

of the hotel was closed and i wasn t told room service was only breakfast, bar was closed the two days we

pet friendly, friendly staff, nice room and shower

room phone not operational. had to use cell phone to order room service.

parking on site an laundry very useful

hotel room, laundry room, parking

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

the bar and patio area were also great

pet friendly

room service was very quick, easy and friendly

i could not order a glass of wine through room service but was told i could order a bottle

we got plenty of great restaurant and bar recommendations

we didn't get a chance to check out the gym but was too busy having fun on our stay

you are with your dog - now there are just two small tables in the lobby where one can sit with a pet or at

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

however, the rooftop bar and lounge area were spectacular

not kids friendly as kids can open the bathroom door anytime

wonderful gym

band wednesday and thursday night in the bar area was very entertaining

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

online states a mini bar & room service

i could never locate any ice machine, which requires call room service for everything at all hours

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

loved that it had laundry in our room that s a bonus

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

the kitchen and laundry were an added bonus

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry

the kitchen is fully supplied if you decide to buy groceries and make any meals

the kitchen is stocked with the proper glassware for any type of drink

parking usually required several k-turns; very tight if lots were full i didn t love coming

the reserved parking makes arrival so easy

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

very comfortable and free laundry facilities were a great convenience.

the smell was not pleasant. it was like dirty laundry everywhere.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

we ordered food from the restaurant to go (cheaper than room service and a bigger menu

wish the bar was open

the first floor and gym facilities

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

having laundry on property was great

gym had no towels or water cups though there were cubbies for them

very clean, good breakfast, good location.

the full breakfast was great, the staff very accommodating

the laundry is nice but had to track down another guest who left their clothes in the dryer

on site laundry facilities, indoor pool and gym bonuses

used laundry facilities all good

we also took advantage of the guest laundry room which was very helpful as we had been on a long road trip

i got locked out of the laundry room and they immediately let me in

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it has laundry facilities next to the swimming pool and work out room

hotel amenities were very cool: pool area, roof top patio, laundry

loved the swimming pool and the breakfast selection

the edge of downtown ample parking, clean,great, breakfast very nice facility

breakfast was exceptional, the staff was kind and accommodating (willing to last minute change to room service

we were there for a baseball tournament and needed a laundry

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

laundry bag was not in closet to take home dirty clothes

there was no detergent in the dispenser in the laundry room.

laundry facilities, golf course, breakfast!

the kitchen in the room was amazing!!! also, the laundry facilities!

the on-site complimentary laundry is wonderful

reclining chair, laundry basket, purse hooks etc

nice hotel, free laundry

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

the kitchen and how spacious the room is.

attention to detail at breakfast

the breakfast buffet had lots of choices

the scrambled eggs at breakfast.

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

the pool was open late (till 10pm) which was great for my kids to enjoy after a busy day.

tricky access in and out of hotel. parking arrangement is challenging.

employees very nice, very clean, breakfast was good, great location. overall wonderful trip

the indoor pool and spa was very clean too

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

the gym has nice equipment and free weights

good value, big rooms, close to the center of asheville. easy parking.

the pool area was small and noisy. needs some soundproofing. everything echoed

if there would have been a small box of laundry detergent, that would have been extra great

pleasantly surprised by the stackable washer and dryer for laundry needs, and the well stocked kitchen for all

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

it would have been nice to have more dishwasher detergent and a laundry pod.

kitchen and laundry facilities

great location and free parking

lady at the bar was so lovely and made a delicious cocktail to my request

charged for wifi

food selection at restaurant, my kids are so picky

parking was easy and close

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

only one elevator and it broke down briefly. not many laundry washers and ice machines

reception staff, swimming pool, spacious room, laundry facility

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

clean room, easy access to city and freeways. on-site laundry.

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

the pool area is small and the hot tub was out of order

day stay, comforter is less thick than at other places so you sleep betyer, large room and room service during

parking seemed a little tight/not enough spaces

you can cook yourself if needed, they have laundry and even walk-in breakfast

very friendly staff. clean laundry room.

my laundry was stolen from the dryer and nothing was offered to help

nice to have a laundry and the washer and dryer took credit cards

laundry was available on site

no laundry facility

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

outside doors to rooms. i like that they had a laundry facility in the hotel.

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

had guest laundry and hair dryer in room for drying out gear

i did do a load of laundry, $5 plus soap

the indoor pool.... the water temperature was ok but the air was to cold

location, ease of parking

food across the parking lot at carabas

glad to have the gym

we used the laundry facilities and found them to be clean and in good working order

i used their laundry facilities

very clean. guest laundry on site. and the subtle hidden jokes all over.

the pool is a great option for kids

great definitely up to-date equipment with a view into the pool room so j got to watch my so and kids while

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious rooms, laundry, pool, free breakfast

spacious room, full kitchen, free laundry, great location

from the fires near by, there was not pool which was advertised, thats why i picked the hotel, my kids thought

shocked to learn there was no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

all of the staff were very nice and helpful. the breakfast was great!

a good selection of food and drinks - while we were there we saw a lot of families with little kids

the hotel also has a great grill located within and a spa that we went to

food and service in the restaurant and bar was excellent

did not get a chance to try their spa but it was cozy and the people were so nice

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

great location for visiting the biltmore. comfortable and all we needed. pet friendly

omelet bar was good

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

google maps took us thru the taco bell parking lot and it was confusing

pool was quite cold but kids did't care

pool closed too early.

parking area, decent breakfast, fluffy pillows

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

is terrific place for travelers especially those with children, with a swimming pool, hot tub, laundry room and

close to biltmore and biltmore village. also like the laundry facilities.

of room , right across from vending machines, laundry and elevator

needed to use the laundry facilities

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

enough parking and the toilet paper was very thin

the pool are was over run with kids. we took are of that. we got pool time.

also enjoyed the free parking

were put in a room way in the back of the place, near the laundry facilities or restaurant

great golf course and spa

room service, ok eggs, very expensive ($35

also, it s important to book spa appointments as soon as possible because they book up quickly

room service menu was rather limited

no laundry we needed wash clothes nearest laundry was 4 miles

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

was right next to the door where they had the cleaning supplies and laundry

wanted to know if there was a laundry nearby

ice machine and laundry centrally located and working

also our room was next to the laundry so there was some noise

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

the breakfast fresh and well stocked

about this hotel is great, staff, location, view of the room, pool, accomodations, super clean

was disappointed that we couldn t get an appointment for spa treatment, nor could we do a wine tasting

were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

the pool

my favorite part was sitting by the fire in the library bar in the lobby

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

breakfast was excellent

indoor pool, grills, workout room

in-room kitchen facilities were great, as good as an extended stay hotel

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

was stuck across from laundry room and ice maker

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

no laundry. very noisy. not as clean as i d like.

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

the pool wasn't heated

it was clean rooms clean and spacious. staff was great. breakfast was excellent!!!

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

there was food and pet hair on the comforter

to room across from laundry and someone decided to do laundry after 11 p

laundry facilities could have been a bit nicer

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

5hrs for a small load of laundry to dry

size room, cookies during day, coffee out always, hot breakfast and laundry

fast reliable wifi

clean facilities, great staff and gym...comfortable stay at least possible cost.

private parking lot

well appointed room. great self serve breakfast selections.

thing i didn't like was they were doing some renovating and there was some things in the parking lot taking up

renee at the bar was very knowledgeable about the area, and made us feel welcome

very clean, nice gym and fire pits

the staff went above and beyond by arranging airport shuttle service for me after being stranded by towneplace

in addition, the property failed to disclose a supplemental fee for traveling with a pet

we liked there was a restaurant and bar inside the hotel

near outlet mall an interstate very good laundry room

the bed, kitchen and bathroom were clean.

says breakfast if microwave muffins are breakfast found used soap in shower

was no wifi in the area and which i understand is out of their control but i was there for work and needed

clean, pet friendly, and the staff were awesome

breakfast and location

breakfast was great, the staff in there were wonderful.

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there,

my kids however loved it

nice place fo kids

laundry facilities

handy to have laundry room

staff was wonderful, spa was nice. great breakfast

the breakfast was very good and well

thank you for the lights in the parking lots

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

there were no laundry bags, the shampoo seemed watered down

pool is open til 10pm, and laundry room was clean

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

they have on site guest laundry

the parking was a little tight but most compact cars have no issues.

a smoker probably does the laundry because a smoke smell was detectable in the linens

unclean, facility and rooms in disrepair, poor staff attitude, very poor laundry facilities, not enough parking

put right in front of a washer and dryer that was in the hallway with everyone seemed to be doing laundry at

bed was uncomfortable. shower didnt work well. had no wifi signal in my room.

it was a designated non smoking room and smelled of stale cigarettes

no laundry service

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

the beds were comfy and the pool had a waterfall.

staff was friendly, breakfast was tasty and each day there were different hot items, plenty of parking

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

nasty smell on 2nd floor in laundry room

employees were nice. laundry facilities

laundry should be free to customers.

i loved that i could do my laundry on site before heading home from

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

staff was excellent and i was thrilled that it was pet friendly

no enternet. the wifi was awful. the cleaning of the place was awful.

clean, late check out

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

very clean and quiet!!! my kids loved it!! we will definitely be back

the was a laundry and it was clean

pool toys for kids

the hotel pool is beautiful!

(other than the baseball team of kids that were rampant thru the

i especially liked the dog walking trail next to the parking lot with mutt mitts and trash cans

did not have a laundry area.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

no laundry service.

pet friendly hotel, room was so clean and comfortable bed

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

did not know the pool was so shallow.

the breakfast was quite good - loved having nutella

breakfast not great.

breakfast was very good

also, large refrigerator, microwave, sink and even a dishwasher in the kitchen area

our view was the parking lot, the other side of the hotel had mountain view s.

pool was too cold

pool was great for the kids

the gentleman that picked me up friday night in the shuttle on 08/14/20 was exceptional

the breakfast area was very nice but the menu layout and ordering process was confusing first thing in

-location close to airport and has a shuttle -very clean -has everything you need

breakfast was nice. we enjoyed the pool and gym. location was great.

airport proximity and shuttle were perfect for us.

we've been to lots of hotels but this one really impressed the kids

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

comfortable beds,breakfast ,they accommodated us with a handicap room for my dad

breakfast was full of variety, hot and cold

fitness center and laundry facilities on site

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

pool and breakfast

being pet friendly is a big plus

but if they had the opportunity to add a laundry room

the property shuttle bus service is very flexible

water pressure in shower was a low, pool was closed for maintenance.

pool was out of service and had to pay 75 per fee. that was a bit high

location, gym and pool

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

wifi and teh cleaning staff threw out a box onhe desk/table that was not near the waste baskets

she also called the shuttle service for us as we were heading to the airport, super sweet lady

parking right outside the room, breakfast

hotel room was so clean and the hotel a lot to offer, breakfast, washer/dryer and a target within walking distance

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

the breakfast was simple but nice

breakfast was excellent. indoor pool and gym was an added bonus.

a washing machine, tumbler, gym, chances for buying meals and snacks from the reception etc

was dirty laundry in the bathroom, the curtain was hanging off the rods

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

breakfast was good and all employee service was great

clean and close to airport. airport shuttle and park and fly.

staff, great breakfasts, excellent layout, wonderful amenities, convenient parking and free guest laundry

staff members were very friendly, the rooms were clean and smelled nice, he pool towels were full, the coffee

my kids especially enjoyed the salt water pool

my family enjoyed breakfast and the pool

lots of free parking