& the stairs had the laundry machines which made it moist and smell like mold

we're the laundry machine is located .

bed was comfortable. i noticed laundry facilities. clean

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

clean washroom,neat carpets,tv channels,alarm clock ,ac,wall design ,coffee maker,iron board,pool outside was

guest laundry and well stocked vending machines

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

in room 120 which is adjacent the large housekeeping laundry room

guset laundry on the side

there is an area for trucks and trailers to park and that was why we chose this location and we were pleasantly

clean, friendly efficient helpful staff! awesome amenities! great breakfast!

the gym was clean and lovely

the breakfast was excellent

pool water is a little but cold

amazing breakfast! wonderful room and facilities! friendly and attentive staff!

no laundry facilities

we had a pet that needed extra attention and the manager offered to watch her while we went out to get food

wifi

comfortable room on desirable floor, breakfast was wonderful as well

parking was crowded and cars parked over the lines made it a bit difficult to find a spot

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

air freshener that smell like laundry detergent would be good

pool is open late giving the kids the opportunity to burn off energy after sitting in the car for hours

breakfast offered a fine variety

it was a little loud because of traffic and the gym and pool weren't open

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

the swimming pool was a tad small and at times was overcrowded.

she also told a man he would fit in better at the casino hotel because the location is convenient for underclass

went to go to the pool at 10 and the guy closing up stared at us hoping we would leave and when he didn't he

a practical benefit worth noting is the availability of laundry facilities (washer and dryer) a huge convenience

good clean accommodation...with parking and laundry facilities.

washer and dryer provider without provision for guest to purchase laundry soap

breakfast was great everything we needed to dddo was in walking distance

kids running wild all through the hotel

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

wifi, and my girlfriends truck was difficult to maneuver in the parking garage (top) so the staff

the kids were being very loud in the hallway at 130 am

kids eat free. great servers and good food

loved the on-site laundry machines

kitchenet in the room is a bonus although we were only there for a night

asked for a cot for our room as the pull out was going to be too small for our two kids

there was a pull out bed but i was expecting 2 double beds as there was 1 adult and three kids for a two day

the free wifi and the enhanced wifi was placed close together and it was very easy to pick the wring one if

room service took too long.

the spa had all the essentials that i did not bring from my room which was very convenient

drove from toronto to windsor for 4 hours with 4 young kids they were super tired once we get there 2:30 pm i

did a little homework and found the casino at a better nightly rate than most hotels of lesser class

even with two kids who aren t allowed in many parts of the resort since much of it is adults-only we always

the place does not have laundry services.

the pool was closed but not a shock because of the restrictions

the pool is closed.

tv with no wifi

the riverfront, early check in, reasonable breakfast option

the laundry room on my floor was broken and not fixed throughout my stay.

self service laundry facility was available i could jog by the river front

also a nice gym

there was no room service during our stay

the pool and gym were amazing

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

no laundry service.. only dry clean

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

no dinner availabe in the hotel and the bar was really small.

no laundry bags in room either

room service was quick

the breakfast and room service were great, as well as the other amenities of the building.

we were there on saturday and sunday and the gym was closed on weekends

also, no free wifi unless you are a rewards member

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

would have been great to have an in house laundry

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

the elevators are quite loud and the pool needs a solid deep clean

the pool is small but, we were fine with that

the bar did not have a tv

there is also a nice gym / fitness room which is not advertised on their website

(yay pet friendly

i ordered a cookie from room service, and after 2 hours it had not shown up

convenient location. good restaurant bar open from 6am - midnight

the room coffee bar wasn't stocked right

staff at restaurant was great, she remembered us. very nice pool and fitness area.

friendly staff, great pool and fitness area, and really clean

also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times

the pool/fitness center area, the bathrooms were up a narrow stairwell, but there were no signs

could hear sex opera through the walls, no laundry, carpet was wet, towel total was only 4, bathing bar of soap

garbage or dirty laundry in a room visible to all who had to walk past to breakfast

don't have drinking water, laundry, wi-fi doesn't work in the room

could have got breakfast

lots of parking a meijer a block away and close to where i needed to go

free breakfast in the morning, friendly staff, and convenient location

(not enough staff for room service or i would have ordered it that way) if i was going to do another event

was really nice, the beds and pillows were comfortable, nice presentation of continental breakfast, restaurant

breakfast offering should be established. doesn t need to be hot but cereals, cappuccino, etc

no room service and dress code

could have a full time restaurant and also facilities for laundry

manager cathy was great in assisting us when we couldn t reach room service and ensuring our accommodations

my kids wished they had a pool.

the wifi is sketchy, coffee is terrible and outlets are not in good shape

and even with the kids having fun and playing, the noise wasn’t bothering the ppl next to us

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

the kids loved the complementary pop- corn

sausage on the breakfast bar was pretty bad

wifi set up

their was no laundry bag, and amenities were minimal

the pool area was very nice

i just wish the pool would have been open but that was because of covid.

everyone was very nice and polite, the valet was extremely efficient and kind and the pool/hot tube area was

the gym room was good+

had laundry so able to catch up on washing, room was a good size and very comfortable

i loved the laundry on the facility

and rude staff, not enough laundry for guess when there where times guess need more wash cloths and towels staff

50 per half-hour load; laundry shuts at 10pm

rooms were tidy and we used both the gym and laundry during our stay

clean, the bedding actually smelled like laundry detergent

no laundry facilities overall, would stay again

i'd stay again without kids

parking and wifi was not free as advertised

my room was cleaned once every two days and sometime wifi was not that fast!

was quiet was a full kitchen and laundry machines available

of architecture in the book tower building and the roof top bar to have drinks at sunset

concierge and bar staff were great!!

the kitchen is excellent and the corner nook for eating was much nicer than a hotel room's usual

so, no robes, no mini bar, no gym, no room service etc

the breakfast could have been better

breakfast (continental) was included and it was tasty and well presented

r and people) off at valet around corner from entrance to hotel - i had a 87 year old and 3 kids under 4 so it

the restaurant and bar were superb

) - quality complimentary breakfast - location in detroit - bathroom in the room - cotton bedding and towels -

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

room smelled like a pet

basic gymnasium facilities but adequate for a few days.

there's even a 24-hour gym and everything was completely spotless

i did my laundry

i dint like the fact that the kitchen was closed due to the covid.

should have small kitchen for lite sandwiches, burgers and fries, small

were told breakfast would be available in the morning but the kitchen was closed with no explanation

the wifi was not working, which we were not made aware of before the stay.

to the chef who cooked our morning breakfast

corner rooms overlook a bar so it was kind of noisy on a friday night.

location, size of the room, features of the room, bfast, roof top bar and staff.

was perfect-room was very very nice and breakfast was amazing

kitchenette was also a great feature in the room, fridge worked nice too

laundry no available ( didn t tell when dropped off/not on weekends)

at almost $800 for two nights, there was no safe in the room, no mini fridge, no coffee maker, no room service

they did give me a early check in which was great

there is no phone in the room to call downstairs, you have to use your mobile to call front, the wifi didn't

no room service offered

gym

lovely lounge bar and great finger food

i love how late the bar and restaurant are open

loved the look of the inside, it was very comfortable, the wifi was great

wifi is very spotty in room. (tough for canadians).

the separatation of the casino atmosphere from the hotel.

there was no microwave in the room, and the pool was quite cold

the casino and sports book are good entertainment and restaurants on site offer very hospitable service

so bad that my kids cant swim on thier pool, hope they will have a pool for all,

spa was amazing expect no kids under 14 which i think is unfair as was never busy even tho the hotel was packed

me another for the room to sit on even though the motel wasn't booked out), room had a 'smell', laundry was

had we needed it, there was a laundry room, and a small gym area

the only window overlooked the hallway and parking lot

wifi super slow and only worked about 15 minutes at a time

breakfast was marvelous

microwave in the room and the room service is so expensive and you can't heat up your food

bed slept wonderful and i have heard so many positive comments about the roof top restaurant and bar that i will

the room service menu lack variety

restaurant downstairs and the roof top bar were exceptional

there is no gift shop or room service for food.

little expensive for no pool, restaurant, or elevator which was really no big deal only three floors and we just

complaint would be breakfast

they have a communal kitchen area with simple breakfast and coffee options, but they are within walking distance

th fresh baked muffins/cake too

the breakfast was very good

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

-the security guards at the entrance to the casino aren't on the same page

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

my stay at the motorcity casino hotel

i like when they include laundry service for free for us, they got all you need.

breakfast not available. no bar open.

the only issues were slow wifi and a broken outlet in my room

bartender in hotel bar was amazing and drinks tasty

wifi only works on one device per room

breakfast terrific

modern and clean hotel. staff was very helpful with my questions. i enjoyed breakfast very much.

the gym is great

breakfast was just ok

ready access to pool and workout room

the guest laundry facility's washer ate my $2

wifi wouldn't work; room had holes in walls; bedding had holes and stuffing coming out.

also the spa tub/jacuzzi was disgusting, barely warm, no jets working, moldy/mildew on all tiles

enough parking,small tv,old heating system,the place just needs updating period for the price

it s paint everywhere, the smoke detector was hanging, fireplace don t light up, carpet was torn with nails

charged laundry

laundry facilities just remember to bring loonies ($4 per load to wash and dry)

beautiful new hotel, spacious rooms, friendly staff. excellent breakfast.

many kids playing in the hallway and it echoed through the hall and was super loud and woke us up

staff, they made sure we were comfortable, helped us find seating in a crowded breakfast room, helped us find

pool and spa was down.

the room was clean and it has lots of towels . i liked the gym too

i also appreciate that they're labeled pet friendly and we're actually friendly to my pets

the restaurant, gym, pool isnt open,you don't receive a hot meal also the initial room that i was given didnt

the pool and spa were closed and we did not know until we arrived.

the customer service was great and i like the convenience of being able to do your own laundry

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

self serve laundry and a clothes dryer are offered to guests

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

they have laundry facilities which was great for us

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

laundry dryer was broken

appreciated the breakfast service while i was there

breakfast was great as well, lovely eggs, kids were satisfied

fresh coffee and laundry facilities available 24 hours

easy to find. plenty of well lit parking. felt comfortable/safe.

motor lodge being built in the late 50's and many of us kinds from the neighborhood swam in the pool the the

the room was comfortable and clean, the wifi was strong, the office staff were very nice

they even accommodated for parking our 25 ft trailer

there was a family on floor above us that was letting their kids run and jump for hours during our time to

don t eat breakfast but i m sure it s good

this new food bar is expensive and horrible

onsite food and bar good to have and was very quiet but we did use one night as we arrived late

less neighbors noise, more frecuente pool cleaning

awesome fact that there was a laundry room to wash and dry your own clothes if needed

plenty of parking

man its nice, comfortable beds good filling breakfast me my fiancee rest assured will be returning all of the

breakfast was excellent.

you in, u get your keys and go to bed cause room is paid for allready) 3) asked about airport shuttle and night

i exchanged my own towels in the laundry on instructions from maintenance

indoor pool and laundry center

no. loved the laundry room and weight room!

good location, nice gym and nice staff

everthing was great about it. hot breakfast ever morning

the laundry had 2 washers on our floor

obtaining room service for extra linen or towels was a 2-hour ordeal

kitchen equipped with dishes.

loved the layout of the room with full functional kitchen

front desk personnel- one of them (surname minor) incorrect invoice- charged pet fee twice and was very rude

cleanliness around pool and spa area not good

pool area grungy found a band aid on floor next to hot tub & towels made for a toddler

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

the pool and hot tub were not working

and the the breakfast was very sad

would have been nice to have a mini bar with some snacks in the room for purchase if i choose

my favorite hotel, clean, friendly and spacious room. and they are pet friendly.

parking was an issue

exit to parking area

breakfast room service was top notch

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

safe location, friendly staff, good breakfast, very clean

location. the room is amazing . breakfast was great. well done!

didn t really like the breakfast

decent size room and very clean. also breakfast was nice and staff were helpful

beds were clean, breakfast was great!

m not sure if it s a thing or not but the pool could ve been warmer :-) only negative to the whole

very well kept! room was clean and breakfast was very good with a lot variety.

they never showed up, the pool location is ridiculous, people from the lobby and the parking lot can look right

i didn't like that the swimming pool was so small

pool looked awful very foamy and stuff floating in it kids wouldn t go near

many kids that were straight out of the pool running around and making noise and getting the floors

no room service

parking, many kids, service desk slow not enough help breakfast area was not clean

clean bar staff were wonderful.

onsite laundry was helpful to have

staff, breakfast, free wifi, room view

the kitchenette looked out of date

wifi, just the basic one, working very good

some addition of hot items in breakfast

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

nice laundry room

not a good look for the kids/families coming here

had a kitchen which i didn't expect in

there was no late night room service.

historic property, very friendly and helpful staff, lovely grounds, easy parking.

same with gym and other services

the bar is absolutely amazing prices were great and the food was wonderful

the bar has a good atmosphere, a nice place to visit with friends or can be cozy for 2

clean room laundry facilities on site free breakfast close to amtrak and public transit.

she then told me to put them around the corner in the laundry

they have laundry facilies,they, had not quarters

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

when i needed clean towels, the front desk sent me to the laundry room to ask for more

15 lb weights are missing from the gym. not a big deal. it's the weight i use most. :-)

could not get wifi in my room. blackout blink broken. power outage limited breakfast.

everything was great down to the pool.

pool was closed and no notification until at the hotel.

really wanting that pool to be open for my birthday dance night out at smuggler's run nearby

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

the lobby, parking lot, and exterior were in terrible shape.

there wasn t enough parking

-wifi password given did not work, beds unfofortable, no shampoo, phone in room did not work.

nice guest laundry

clean ,friendly, breakfast i was very comfortable first time there .

the pool water looked dirty

also ceiling tiles missing in fitness room

everything was good i love to clean and beautiful it was enjoyed my stay workout room pull and breakfast

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

breakfast needs improvement. it's same everyday.

parking lot had a lot of potholes

coffee not available.only till 9am no room service. old hotel,needs update

room service on sat or sun (no clean towels, no trash pick up, no bathroom clean up, nothing)

hotel provides laundry facilities which was helpful

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

bed, friendly front staff, nice pool, and we like the fact the hotel is right downtown within walking distance

breakfast was delicious and the cook was great

located around stores and food places, also my kids loved the pool and the gym was a plus

i particularly liked the laundry facilities, which were much cheaper than expected

the breakfast was put together well

the pool rules for covid are exceptional

we realized that the curtains would not close and a very bright light was shining in from the parking lot

pool has reservation times due to covid-no biggie, didn t mind cuz i don t like being around

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

breakfast

was never gaven breakfast at all during my four days of stay and my room was never cleaned

i liked the breakfast. i also liked the quick service. the beds were comfortable.

the breakfast wasnt bad just didnt have any varity our room was over all fantastic but none of the

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

the continential breakfast was delicious

very clean and accessible. right off the interstate, continental breakfast and pleasant staff.

liked everything the pool area, exercise room and equipment

breakfast was great and location was nicely secluded off of highway 75

pool is indoor and was great

breakfast ends at 9:30

gathering areas were very warm. ac in the gym and other areas seemed to not work.

the pool was warm and the breakfast was perfect with hot and cold choices

hotel pool was down for maintenance cleaning and getting ph right

no laundry

laundry facilities

& my kids got treated so bad they but my kids out room when i had to leave & go to the hospital

can be rude in the pool, when there is plenty of signs that say no jumping in and they let their kids doing it

pools are extremely important when traveling with kids

love the place. free breakfast and laundry. worry free hotel.

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

loves breakfast and the fact their was laundry available .. kindness of staff as well .

it so it made it hard to watch it and the hot tub wasn't very hot, the jets were broken and the pool was very

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry was convenient

laundry room awfull

fitness room, laundry and breakfast area

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

the staff and laundry room.

cleanliness, laundry facilities, very friendly staff

restaurant and laundry and coffee bar.

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

beggars in the parking lot day and night

to block out the lights shinning in my room until 5am from whatever deals were being made in the parking lot

happening if the parking lot the place smelt, blood everywhere, and also damaged to rooms, and there was literally

breakfast staff were awesome. great to have laundry facilities

the pool, but anyway the kid's enjoyed and that's all that mattered

having a little kitchen in the room is so awesome

weak breakfast.

it was very clean and the staff were very friendly. the room was spacious and had a kitchen.