cleanliness, breakfast buffet, laundry available for sweaty athletic clothingud83dude33

unfortunately we didn't get a chance to use the pool, so can't comment on that, but all else was excellent

the pool area was nice and the breakfast selections were great

location, staff, plenty of parking despite the busy restaurant next door, and great breakfast

to the parking area was not clearly marked , as we were pulling a trailer it was a bit of a challenge

more laundry facilities would be great

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental

elevator smelt like dogs, the laundry for guest was on the 4th floor and the gym was on the 3rd floor

the happy hour, breakfast and the fountain sosa

was a ton of noise, kids running all over the place unattended

laundry was stolen. i was charged for checking in early.

there were no laundry facilities at this hotel, which would have been nice for a 6-day stay.

really like the laundry facility; staff are really nice and helpful

no guest laundry

we did laundry at the hotel and found the dryer not in operatiin.

the room was perfect for us and the kids

it was very easy to check in. the staff was great. very clean. spa was awesome

kids enjoyed the pool

the pool area even provided safety and pool toys which my

great staff, very clean, pool even had life jackets for the kids.

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

running hot water, elevator broke, didn't plow so got stuck in the parking lot

did not let me know the pool was closed the day before because it needed repairs

to our room, no information about the hotel as far as when breakfast was even served or fitness room hours, etc

the staff were all very friendly and helpful. breakfast was the best i've had in any hotel.

the pool, hot tub, and laundry room were closed

ice machine and laundry facilities on our floor(the first floor) were out of order

when looking they said there was a breakfast bar but there was not

the pool area, the bar and the outdoor space.

they did not have a bar that stayed open past 10pm

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

the kids appreciated the free soda

husband and i, and our 4 kids had a great stay our house keeper went above and beyond, our room was so nice and

parking lot was small but had additional parking in the back but it would be full sometimes due to

laundry is $3

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

washer and dryers broken and had to walk to other buolding to do laundry

breakfast

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

good breakfast with a super fancy coffee machine just like starbucks which i ve never seen at a hotel

couldn't use wifi due to my security package saying it was not secure

the breakfast is better than most other comparable hotels

came with kids they loved the pool

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

breakfast was donuts and coffee pool is under construction

no free breakfast

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

breakfast was good

we pool, hot tub, and free breakfast made our visit a very pleasant one

decent speed of wifi, and plenty of tv channels

really loud karaoke in the one lounge and the other bar had 2 standup tables

we had room service and enjoyed the casino

easy parking

is on oxygen and needed to sit down a couple of times before we got there also to the valet parking

loved the room the atmosphere the casino to was fabulous ant wait to come back

the wi-fi was not working very well, the laundry was out of service.

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

i didn't like the cost of doing laundry.

laundry was 24 hours, the staff was nice and so was the pool.

also the laundry room is nice and clean, only few steps from our room

liked the breakfast ; the laundry room was a great help and kept clean and tidy; the gym was small but adequate

well kept and pool was not over chemicals

pool did not look appealing, all metal was very rusted

the pool could use some updates

clean and pet friendly

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

it makes it nice with kids that are actually adults

the pool was kind of small, but we weren't there to only swim. it met our needs.

loved all the amenities, the large selection at breakfast, the hot chocolate bar, cookies at night

parking was close

didn't like having a allergic reaction from the laundry detergent that they used when i informed the staff it

there were not enough towels in the room, no extra blankets, no laundry bags

our bedroom was really close to the laundry facility and we could hear some noise in the morning

we loved that they have an onsite guest laundry as we had been travelling for awhile and were running low on

trouble with the laundry room but the front desk clerk rectified the situation quickly

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

no laundry facilities.

no laundry facilities on site

one thing i disliked,was the fact that on the site it says there are laundry facilities (at an extra cost), but

no laundry on site.

staff was friendly and helpful. kids love their pool and the snacks.

pool and jacuzzi, location and the staff and the breakfast and lunch all included and amazing

great staff, superb food for breakfast and dinner as well as perfect cocktails for the evening

very clean and convenient parking

free wifi/hot breakfast

was not a laundry facility on property

no guest laundry.

no laundry services and there was no bacon for

rooms were very clean, the staff was nice and helpful, and the breakfast was great!

value was not worth the room when we could have went across the parking lot to the drury and had a bigger room

that no laundry was done the night before so there was no clean towels

left before breakfast so not sure how that

the breakfast was awesome!!

parking is limited. we had a truck and trailer.

the room wasn't clean , tv wasn't working, spa area didn't work, fitness room was a construction mess and most

and when we got to the room it was trash on the floor and a kids toy from whoever previously stayed there

loved the breakfast, but there weren’t too many basic options for my picky kids

breakfast was amazing. a variety of options to choose from and facility/area was clean.

rooms very nice sitting areas great gym and pool staff were very nice and accomadating hotel employee was

of the bistro/ bar were a little inconvenient

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

close to where i needed to go, pool was great and the weight room was good!

the staff where really nice and the access to the pool was really nice for the kids.

i do not consider this property pet friendly when they charge a 100.00 fee.

the hotel was great! beds were comfortable and the breakfast was great!!!

no pool '' but there is a laundry and gym. continental breakfast times change on friday

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

breakfast was overly noisy and packed with a high school lacrosse team there at the same time, but

gym

my kids were disappointed that there was no pool but we took advantage of the ymca

i loved being able to do our laundry before the trip home

loved the small kitchen, larger fridge and microwave

the pool was a little too chilly, i was hoping it was a heated pool. but no big deal!

only thing would have made it perfect would have been the pool area bigger more seating and the outside lounge

desk are top notch, very pollite and go out of their way to make sure our stay was great, the breakfast was also

there s a nice gym and laundry

location , laundry,

liked they had indoor and outdoor pool,gym and laundry

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

really like that there is a laundry room on site for guests to use.

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

location courtesy of front desk staff kind helpful sufficient parking

plus the 3 free drinks from the bar is a great perk

would like a sack lunch breakfast option - we hit the road before breakfast!

charged $50 for our dog to stay although website didn't inform us of a pet fee.

were people actively propositioning people for sex - actual prostitutes in the parking lot

didn't like that they charged me fifty dollars for my pet

stayed here with my pet(dog) when i had no where else to go

were under new management, so they didn t have no breakfast, gym was not open and the pool was

think they had breakfast so the fact they had anything was good

parking is convenient

the breakfast--rather skimpy.

no breakfast

loitering in the parking lot

needed to do laundry but the machines only took quarters and i had no cash

location, very clean easy free parking !

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

the bar inside the hotel wasn t open on weekends which was odd

no cameras in the parking lot

the room had a full kitchen so we got our own breakfast

spacious rooms. plenty of parking.

nice spacious room with full kitchen

as i walked up to my building, which doesn't have a parking lot (i had to park in another buildings lot and

no breakfast no pool

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

my dishes from room service sat outside my room door too long for my liking.

also, the fitness center was exceptional

laundry room on our floor was ideal

kids in the jacuzzi

location by the mall, nice little kitchen, very friendly staff

too much chlorine in pool changed colors of clothes. it was cold

2 different birthday parties for 2 groups of 10 kids each while trying to enjoy our vacation

no guest laundry onsite

nice breakfast with good hours as well as restaurant and bar

the gym was closed

breakfast was decent--they had excellent teas which you don't always see

the rooms featuring authors and book titles. the pool was very clean

need a laundry room!

minimal personal hygiene and laundry items in the store

desk staff & kitchen staff were very pleasant and willing to assist. they were excellent!

staff was rude! especially the kitchen ladies. breakfast wasn t very good either.

travleing is stressful and even much more with 2 smaller kids after an exhausting day

rooftop bar clean modern rooms nice facility close to many walkable restaurants

price for the breakfast was high for what is offered

the cleanliness and comfort. the breakfast didn’t look pleasant

ac’s funky breakfast format

breakfast was listed as feee i paid 20 very dissatisfied

we also used the laundry facilities which i found clean and inexpensive

the room was also opposite the laundry room,

room was large and comfortable laundry service good gym equipment always

also a nice looking guest laundry facility

love that they have a fitness room and laundry room with easy access

laundry and shuttle not available

me my fiance and kids went

wifi sign on was a pain, room cleaning was once in 5 days, very expensive for a mediocre hotel

like that it was close to bjc hospital and had shuttle services.

gated parking

super comfy bed, great room service, very helpful and friendly staff

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

the rooms were small given the price and the fitness center was also small with few amenities given the

louis and the bar area was very festive and fun at night

live music in the lobby bar area; room service quality; massage therspy

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

water took about 5 minutes to warm up, the fitness gym was closed, breakfast was not self serve, and there is

no breakfast lol

breakfast friendly staff amazing location clean room spacious room free weekend street

breakfast was good. variety of cold and hot.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

loved the suite set up with a full kitchen, the breakfast, the bar area.

loved the suite set up with a full kitchen, the breakfast, the bar area.

a map of the the motel so it did take me a minute to find the ice machine that was located in the laundry room

there is on-site laundry facilities and ice machine

laundry available

great location, excellent value room. staff were great, even folded our laundry for us

in town for a funeral and they allowed an early check in

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

parking is convenient and right across the street, though i don't know how it might be while school

the parking was free for the weekend in a secure parking garage

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

very nice and good breakfast.

beautiful heated pool and nice gym

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity

also, laundry facility was $2 per load (each for wash and then for dry)

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

liked the near by facilities, restaurants, bar n' grills

wifi was difficult to access on child devices

within an hour a bunch of kids apparently stole some ice cream, and my kids were blamed for it, when security

the room was really clean and modern. the pool and games were something my kids used daily.

the room was clean, quiet and had very comfortable beds! pet friendly!!!

they do have a shuttle which is helpful though

the amenities work out room and pool

no laundry here even..dry clean

they didn't always have change for laundry machines

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors

they have a wonderful restaurant and beautiful bar that has live music on the weekends

european made soaps, keurig in room, room service at your beck and call, located in the middle of all the

the location was great. the pool was very relaxing and beautiful.

pool and restaurants

they said it would be shocked overnight but the next day it didn t look any better so my kids didn t swim

we loved the rooftop bar and the cookies

the breakfast was great, one of the only places i have stayed during

all the kids were on their phones

the breakfast was decent with all you can eat and drink

the location and the gym is nice

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

liked everything except the fact the lobby bar didn t open until 5pm

it would be great if it had higher end bar and a restaurant attached

wish that the bar would have had a happy and food service.

we asked for an extra laundry bag from the cart but all we were ever told was no english

there is laundry on every other floor, which is nice since some hotels only have one

they have a bar on the first floor, and offer laundry services

with gauge out of bottom, no ice bucket (was told they don t have any and was given plastic laundry bag to

no laundry

convenient to my kids college and there were many places to get a bite to eat during the late

i really enjoyed the agent that helped me with my late check out but the white guy in a blue shirt was very

super nice pet friendly

ordered room service because i arrived late, and, i will tell you now, it's really worth it

wifi could have been much stronger

we were able to do our laundry while we swam in the pool area

location and pool

were lots of kids unsupervised running up and down the hall slamming doors and screaming all night so it was

had many kids that were not been watched by parents running down halls and yelling all hours of the day and

room service didn't happen one day

paying for washing laundry seems absurd

poor breakfast and awful gym and actually it

i liked the bar onsite. i loved the access to the outside through the balcony.

i went in to check on a parking pass & was blown away when they offered an early check in because they had a

the enclosed outdoor spaces was nice for our kids to get out and run

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

of four, the breakfast and kick back evening food was wonderful-great selection for adults and kids and staff

room size, pool, and gym

comfy bed, great bathroom. bar and breakfast added bonus. close to interstate.

the staff was incredible, the breakfast was good, the room was pleasant and the bed was comfy

the gym looked brilliant although unfortunately we ran out of time to use it

breakfast was good and hot

we loved the coffee and hot water bar available all the time

it s not a new hotel but it s got everything including restaurant and laundry room.

coined operated laundry facilities

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

the wifi in our room was really strong and consistent

everything you would expect, plus little extras like popcorn for the kids.

hotel lobby, by the main bar should not be assigned to conventions and leave the general public not be able to

i had no choice but to go back to my room and order room service, which would close at 11 pm

i understand being a pet friendly place but maybe have their own section for pet friendly rooms

i had to complain about anything, i wish the kitchen would stay open a bit longer for room service

room service was overloaded on sunday

laundry, car washed, staff and buffet

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

room service, comfy beds, immaculately clean, and close to the metro so driving becomes just an

sofa bed was busted and the party next door kept my kids up all night

the bar looks out at busch stadium

room was clean, stadium view was really cool, kids loved it

service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered doordash instead

to order room service, you must scan a qr code on the back of your room key

room service was a little expensive

swimming pool and spa amazing

area is not supervised - lots of small kids unattended in the pool and hot tub

we enjoyed the fun art work and our kids thought the lobby was awesome

the bar staff is outstanding

excellent restaurants with room service option. beautifully designed.

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

strict pet policy. dirty bathroom. below average quality for the price

great pool and location

the park play area for the kids next to the hotel

the bar was closed due to

they bar and grill was closed

gym needs some upgrade, but i was there to chill

i have 3 kids not enough room for 5 people.

guest laundry

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

change machine in the laundry facility

there s 3free drinks provided nightly, indoor pool and jacuzzi, outside observation deck, gym, laundry room

did laundry; own happy hour on roof top deck; watched people enjoy swimming

room was not clean ants in bed dirty laundry in room

hotel was dated. no laundry service. price was rediculous.

it also seemed to be near the laundry facility so it was loud at times

besides the fact we believe we were right below a laundry room

maybe the laundry detergent

our room was spacious and beautifully decorated

we enjoyed using the rooftop pool and fitness area

the restaurants closed early, only breakfast room service offered

microwave, room service messed up my dinner twice they did not make my burger well done i was so

no one answered when we called room service and the website was down

breakfast wasn't being served until 730. we was leaving earlier than that.

staff was super friendly, loved having the shuttle available, great breakfast.

pet friendly

the gym and spa looked nice and appeared clean

breakfast selection and sizes are also great

it doesn't have a microwave or a laundry room, so you can do your own laundry.

staff went above and beyond to greet us open doors and even pet our pups

pet friendly and its proximity to the convention hall

the bar did not offer a lot of options

nice tv's, free wifi staff was so flexible with check in and out times

our room was quite comfortable. the little kitchen area was convenient.

also do not use second kitchen food delivery, your food may not even come

loved the bar on the main floor

the room was incredible and the lobby amenities were really nice. also very nice gym facilities.

the bar staff seemed unprepared

just what i want my kids at the bar

we didn't bring kids it would have been more enjoyable

do not do room service (supposedly because of covid but really it is less safe to require customers to go

wifi and a gym is pretty much the only free amenities that i could

no room service or maid services

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

the pool area was loud (due to acoustics).

pool gym breakfast and the complimentary drinks

desk was horrible, room service did'nt clean the room even after calling 2 times

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

would love it if the hot tub was warmer- but it may not be too hot because of the kids.

staff was outstanding, buffet and happy hour were much appreciated, parking was easy...

too many kids running through the halls with any supervision.

was extremely clean and the breakfast was an awesome spread

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

especially the lady serving breakfast and managing front desk at same time

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

self service laundry worked well for $2 per load for washing and $2 per load for drying

i requested room service only once in 5 days, and they didn't respond

room service never came in to make bed or give new towels

we were in st louis for a concert, to our surprise upon arrival, there was a complimentary shuttle to the venue

look amazed my kids

would have loved a pool for my kids to swim in

no room service and could not bring in any food. it was sad being hungry.

breakfast was delicious. bar was excellent. accomodating hours as well.

they even had a laundrymat

breakfast was limited. not advised of some services ie laundry

laundry very useful

loved that there was laundry at this hotel too

everything, except you have to pay for the laundry.

there was a very helpful young lady who answered all our questions and helped us to make a laundry etc

also, they offered me 3 dollars when i asked for money for laundry to clean bed bug ridden clothes

clean hotel, clean room, and good breakfast!

the lady if we could at least just grab some muffins (they were standing on the shelves) for the kids

parking got full very quick

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

laundry still in halls at check in

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

kids running around the different floors playing at 1 am not good

you have to use your key card to run the elevator and the door to the walkway from the casino

could have a nicer pet relief area closer to the property

the view was amazing, extra requests catered for in style loved the pool

wasn t serving breakfast when i booked.

everything was amazing! the pool, the facilities, the food, the beds!

the outside bar was shut some fillming being done

i was told i wasn t able to use the laundry area

also allergic to pet dander and there were way too many dogs staying there

breakfast could have offered fruits or yogurt

wifi was extremely slow and kept kicking us off, the room was very small and only 2 available

location was great left to early for breakfast