shower curtain needs mold bleach. clean in laundry

it said it was a smoking room and it was not

the room smelled of cheese and gym socks. they were dusty musty and crusty.

swimming pool indoors

the bed was comfortable. the pool room did smell very clean.

the pool was closed for maintenance

also the breakfast was just cereal, nothing hot

way just for the hot tub only to discover when we got in that it was the same temperature as the pool and we

breakfast was very minimal

the day before we were to arrive i received a call to tell me they were under construction and pool and hot

not a major issue, but there was not dirty laundry bag in the room

it was also great to have a laundry facility for extended stays

the amenities, i loved how there was fresh iced water as well as fresh coffee available for free, laundry, free

we really needed another trash bag - we told the front desk and all they provided was a flimsy laundry bag, and

size of the room and the kitchen amenities were over the top

convenient. had a laundry.

our room faced the parking lot where a bright light was on all night shinning through the room

the breakfast staff was great

the breakfast and location was also great

pool was cold but at least there is a pool!

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

very good fitness center

breakfast was average for a continental breakfast. the only hot food choice was pancakes.

we loved the pool and fire pit for a little gathering

limited fitness center hours.

i needed to stand on my laundry bag to operate the microwave

off-street parking

it felt like we were in a small apartment with a big kitchen

the activities offered in the gym looked great for kids

close to base. easy parking.

the room was modern, clean, great small kitchen, and we would have taken the shower home with us if we could

on the fact that you are the only hotel in the area that accepts pets and charge a $100 pet fee

the parking area was well lit, greatly appreciated

pet fee was very high.

the kids loved the pool and breakfast

did not use pool

breakfast was kinda skimpy

breakfast needs bacon. that is it. everything else was perfect.

clean rooms , friendly staff, good breakfast and comfortable beds

pool hours were for some reason (unexplained) shortened by two hours

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

t have breakfast because of covid internet wifi was very poor connection swimming pool was

accidentally chose a smoking room but the entire facility smelled like cigarettes

good place for our travels good price and excellent breakfast

room smelled like a casino with millions of people smoking

they had laundry facilities down the hall on the first floor that were very convenient

on-site laundry available, and staff provide free laundry supplies

they had a small office area were i could print off a few things for work and laundry facilities which i also

pool and hot tub clean and in good working condition

asked for a quiet room and they placed us next to a room with screaming kids til after midnight and another room

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

the pool level room-101 was

friendly staff. airport shuttle running 24/7. on-premise bar/restaurant. large room

free shuttle from my 5:40 am flight! clean facilities and very helpful front desk

the gym was great

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

no laundry facilities

and no smoking, huh the whole building reeked of it

love the parking and the double doors inside and out you literally park at your back door

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

quiet, clean, professional, and shuttle to the airport.

right off the freeway, free parking, nice bar and restaurant

my kids had to swim in the dark, wasn't very many lights outside

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

laundry facilities snacks

smoke detector in another room beeping, dryer in laundry room running all night clanking around against wall,

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

it was awesome plus free laundry which helped out tremendously

the lobby is in a hallway that used to be the laundry room while under construction

wish there was laundry facilities for guests.

wish they would have had on-site laundry

in staff was very gracious to my early check in needs and as usual the hampton was an incredible value fir the

very friendly staff and shuttle was great getting to the airport. breakfast was good.

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

i used the fitness center and the pool both are great

pool, fitness, breakfast

no wifi connection instructions provided (i had to call down and ask)

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

we were adjacent to the laundry, so we heard those noises throughout our stay

laundry on premises

free breakfast and helpful staff

guest laundry machines were dirty

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

laundry facilities but had a lock on the washer

laundry hours to get them done

laundry available on site

needed to do some laundry and there was no information about where the laundry was

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

com and thought i had parking included

gym had dumbbells.

free breakfast

could improve on take away breakfast.

the bathroom had a nice walk in shower, it also had a nice kitchenette

i for mineral pool

the room had a fully stocked kitchen (pots, pans, cooking burner, ceramic plates, etc

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

no room service

ride to the airport. parking at hotel.

very clean shuttle service handy

pets are allowed and there was a small dog in room next to me barking constantly

so close to the airport, available dining and laundry mat.

laundry facility is good but there's only one washing machine and one dryer so having more than 1

only 1 washer and dryer guest for the guest laundry...

our room was located directly across from hotel laundry door

little pricey to do laundry.

the pool was nice size and had towels

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

the gym was sad. broken equipment and no water in the gym was a problem.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

housekeeping only done every other day so no new towels and laundry never take out

perfect for an overnight stay near the airport, free shuttle, and pet friendly.

the location was good, staff was friendly, was pet friendly, and it was clean

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

some of the dryers in the laundry area didn t work properly

laundry onsite option was a huge perk

kids were a little disappointed with the pool

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

the food and the parking. we needed a place to park the car while on vacation

good free breakfast and wifi

clean facility, nice accommodations between pool, breakfast, gym, happy hour! had a great stay

they have an indoor swimming pool, gym, and a laundry room

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

very easy to use laundry service as well

room was located right next to the laundry and the dryer was not fun to listen to that night

property is in a great location and provides a great shuttle option as well as park and stay

the laundry: dryer was out of order

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

left a small pile of laundry and have called they stated that couldn

really appreciate laundry facilities for guests

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

clean room and laundry facilities and staff always friendly and welcoming

the laundry isn t free

i liked being accommodated with an early check in on a holiday weekend

liked the fact that there was a guest laundry

guest laundry was in terrible shape

very noticeable glitches; 1 a plate of breakfast was left in the microwave

staff did not greet me nor look happy - except for the airport shuttle driver. he was nice.

my kids got regular pizza and i was able to eat; he took the time to listen to me and empathize

construction was a mess and the equipment was parked in the road making it hard to get into the parking lot

pool times kinda sucked... wish the pool and spa were open 24 hrs

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

pool was too cold

the salt water pool and spa were so relaxing! the staff was very helpful and kind!

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

parking lot is almost done

hotel is nice the staff was great the room was very clean big and spacious love the kitchen area my only complaint

comfy, n the kitchen area

liked the pet friendly atmosphere, but the pet waiver they had me sign mentioned a dog park on the premises,

pool too deep for kids to play and no hot tub

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

we did not expect a full kitchen and it was a definite bonus

loved the clean and beautiful pool

we’re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up

the key card did not get the pool door open and the laundry soap was out.

perfect for our kids

no one could answer our questions about the wifi on site had to call

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

breakfast attendant was wonderful and so pleasant

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

when i went to check in, with a reservation, i was told i had to have a seat and wait for the wifi to connect

very comfortable. haven't been to breakfast yet. will be going down in a few minutes.

breakfast was just okay

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

small indoor pool, laundry facility

laundry facilities available

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

with the weather issues laundry was delayed, but it couldn t be helped.

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

the main downfall was the location, it's next to the highway and the wifi signal was weak.

heavily of nicotine and cigarettes, walls, ceiling and fixtures were stained with years of smoking residue

pool closed and grate sticking up that was roped off. no coffee in room either

air conditioner sucked in cigarette smoke from the people smoking outside of the room making the room smell like

the pool was nice and the laundry facility was definitely a plus aswell

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

full kitchen

fire pit and full kitchen

wifi was pretty much garbage

it was fine. it has a place to do laundry onsite.

hotel, with comfortable and newly remodeled rooms, plush bed linens and towels, safe and ample parking area,

convenient location, the breakfast selection, comfortable bed.

rooms, plush bed linens and towels, safe and ample parking area, nicely maintained indoor pool, and delicious

location! pet friendly!

also the rooms are big, the downside is you could here kids running all around above

filling up breakfast so people who come down a little later can have some of the good stuff

we usually never complain, but there apparently were young kids one floor above us and they were running,

the room was nice and clean and it had a little kitchen.

suite had a furnished kitchenette,nice sized rooms, staff was very helpful and friendly.

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

we did laundry a couple times during our stay

the staff was super nice, and helpful. free laundry is awesome yo!!

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

no laundry bags

no bible in room, had to tell day before to have room cleaned,no laundry bag

gym equipment was not in great condition either and very limited

nice room, clean,great location, good breakfast.

room was very huge, features were all great and luxurious. huge free parking on property.

the pool/hot tub were nice

breakfast was very disappointing

location was great the breakfast was too late in the morning for me to try overall it was a decent place to stay

clean, friendly staff, good breakfast

pool was falling apart

breakfast: eggs, english muffin, toaster, coffee, waffles and yogurt with toppings were exceptional

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

staff was helpful when i needed to use the laundry

the lady that worked in the kitchen was talking about our kids and it was very unprofessional

was a great stay, breakfast was good!

do to the pandemic the hot breakfast was a little different than expected but was great nonetheless

strong smell of skunk or marijuana from the laundry/maintenance room by the elevator on the 2nd floor

bring your own change if needing to do laundry

don't do your laundry here takes ten dollars to dry a load

guest laundry room needs to be remodel overall great

that laundry costed money

the pool, ice machine, laundry room all were closed

i also liked the free breakfast

room was nice and clean, breakfast was great and prices at bar very reasonable

pool can definitely use more lighting

the hot tub was not working properly, water was barely warmer than the pool

laundry was not in operation

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

free wifi was great

my kids love the pool as well

my kids love the pool as well

broken elevator, flood laundry/ice machine room

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

breakfast was not great but it was better than other hotels.

biscuits and gravy for breakfast and being pet friendly

plus, laundry facility on-site was super-convenient and affordable for me

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

pool open

bed was comfortable. they have a pool that the kids enjoyed.

parking

no laundry facilities

and general hotel was excellent a little to noise in the halls and parking was a little

complimentary breakfast was one of the best we've had in a hotel

there was a lot of scummy people walking around the parking lot

you can't enjoy a pop,beer or water as you relax in the pool/hottub area.

things for the hotel to consider would be: add a change machine in the laundry room, turning up the temp in

we used the laundry facilities with no problems

getting locked in the laundry room. it's been fixed lol

clean hotel with good parking and reasonable pet fee

access from highway was easy, there are restaurants and grocery stores close by- parking lot was well lit and

breakfast buffet could have been better.

our 6-year-old couldn't wait to ride the elevator and swim in the pool

salt water heated pool, delicious breakfast, comfy bed, jacuzzi in the room.

abundant choices for breakfast

put on the local news, or a kids channel having on any overly political trash is the last thing i want to see

your site listed a pool and hot tub, pool been closed for 7 years and no hot tubs

breakfast was free and not worth even that much

the swimming pool wasn't open

it's right across street from argosy casino.

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

no morning room service, restaurant, or sandwich option

no room service

parking situation is a little anonoying

that they had breakfast bar, nothing worth talking about

breakfast

provide at least brewed coffee and donuts for your advertised breakfast

my confirmation and a placard in the room stated that breakfast was included with your stay

no wifi password

the hotel setup, the kitchens in the rooms were so nice

breakfast and decaf coffee available upon request

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

rooms are spacious with a full kitchen

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

no breakfast buffet for kids

some seminar going on and parking was a nightmare

room service first day

i didn't like the parking lot construction.would like longer hours at the bistro.

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

the bartender couldn t even make your drink behind the bar because there was no soda machine back

also the bar was not open and no breakfast

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

i got there the room smelled like a gym locker

ruben at the bar in the evening was top notch and so fun

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

breakfast is good, it's good access to the highway, parking is nice and the doors are secure

the room had working air conditioning, comfortable beds, and plenty of parking space

the breakfast was pretty bad

no laundry room for guests

laundry facility

just like cheap laundry soap

i was afraid to stay there with my kids, yet i had to pay $100 to cancel my booking

clean, not too far away from harrahs casino , good price.

the rooms were very clean, the staff was great as well as the breakfast

also wifi was

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

wifi was speedy

we like the laundry/ and restaurant within the hotel was cool

large guest laundry- 3 washers and 4 dryers

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

smelled like weed in laundry area

price, wifi

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the

the have a 8 pool bar

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

the bar had a good selection of drinks

it was ok and they have a laundry area for customers

fact that you don't have a laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

asked for one when we got back and did not have keys for the laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

laundry room

planned to use the pullout bed for kids but there were no linens anywhere in the room, it was late so we all

the way they had a small kitchen for visitors to use when staying!

it had gym and pool fun for the kids

they had a yogurt bar and much more

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

the staff was amazing! the room was super clean and room service was superb!

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

would have appreciated room service

my teenage kids in adjacent room experienced the same issue

location was quite far out from anything, large space but the gym was tiny and quite dated- especiallly the en

ev charging on premises

for my kids to do

no self serve coffee bar in the casino.

the food at the noodle bar was not tasty at all. we did not eat it.

very clean, great breakfast, whitney was so friendly!

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

signing on to the wifi was a pain but once i got on it worked ok

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

staff were friendly and helpful, especially the chef in charge of breakfast

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

to sign up for an account to just get on wifi

very nice and comfortable place to stay with a pool and a restaurant on property.

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

atno fault of hotel the bar was closed due to coved 19.

it's a lovely location and with the right menus and bar snacks, this place could be hopping

the staff was really nice. anna with room service was really nice when she delivered my food.

no other amenities like a sauna, pool, gym, etc

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

room service for breakfast

vegetarian options at the bar or restaurant

we loved the outdoor pool, especially after a day in the hot kansas city heat

breakfast was nice.

grand classic older hotel nice bar and wonderful restaurant

we had breakfast at the coffee shop in the lobby and it was delicious

not seem very friendly with the exception of the check-in clerk who was fine (though no info on wifi was provided

the only thing we didn't like was no option of a hot breakfast in the hotel.

the in room mini bar was well stocked. fitness room was nice.

to order room service you need to locate the menu in the tv then call the bar to order

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

lobby looked like hotel from john wick. bar was well stocked.

short staff and no room service due to quarantine so understandable.

i also did not like the fact that the bar does not open until 4pm

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

as always kids love a pool :)

worst problem was 3 kids followed me back to the hotel yelling at me

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

nice clean loved the gym !! new good cardio equipment, dumbbells , cable machine !!

the pool and hot tub were very clean and offered a nice view of downtown from the windows

room service was amazing, ordered door dash and the front desk had someone bring it up

last time they offered my kids a welcome snack and it really made check in special

loved that the staff answered phone calls for room service or front desk info and they were promptly responsive

although it would be fine for kids it is a hotel geared more towards adults

really nice room, gym was also nice. cocktail at bar was nice when it was open.

due to covid the breakfast options were limited but there was still breakfast provided.

not having continental breakfast. paying for parking when the room rate is already high.

pool

breakfast was not included and the parking fees are excessive at $28 per day

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast options were good and the pool was also great for a refreshing swim

nice gym

the pool was closed

the area the pool just great all around

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

excellent complimentary breakfast and everything was clean.

didn't have breakfast at the hotel, so i cannot say if it was good or not

great location! very nice clean rooms! great breakfast!

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

was told i couldn t go into the gym due to vivid

the variety of breakfast items and drinks were just the right amount

everything was available, hot breakfast, all day coffee, water, tea, extremely helpful personal

room and gym were both very nice

the bar area with dj was an amazing surprise

loved it all except for no room service, easy access to food or coffee machine in the room.

was a walkable distance from our concert venue, the italian restaurant lazia as well as the room service breakfast

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

parking lot was under construction, the room was average at best

the only positive is they kept the parking lot lights on at night

the only think i didn't like was the parking

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

stairs had ice and parking lot. heater was on cycle so i froze most of night.

it does have a laundry room

room was across from laundry facilities and there was a machine beeping all night

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

room was spacious, and having an in-unit laundry was a huge convenience

pet friendly

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends

were not informed about the pet fee and blindsided after check-in

the bar could stay open later though than 10pm