the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

also appreciated the on-site laundry

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

no laundry facilities

had to do laundry, but they didn't have soap and change for the machines

laundry facility was very helpful within the stay

outdoor pool and free ev charging

beds are comfy, breakfast is good, nice pool and gym area.

beds are comfy, breakfast is good, nice pool and gym area.

to the outage, the wifi never worked, which was a bummer because i'm working on my dissertation and needed to

good breakfast. working ice machines! nice laundry services.

a little bigger pool

the breakfast was great and a lot to choose from.

the pool was cooled even said online is that it was heated

you cant lock it not very fun with kids

to be moved to another room and that room was a smoking one

not pet friendly as advertised. we were travelling for a dog show. very noisy at night.

didn't have a chance to try the breakfast since lobby is close for covid

advertising bc it showed online had breakfast there

only thing i could find is that the pet fee is bit high

no change available for the laundry

i like the location, and the indoor pool area , and laundry unit

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to

pool was small but great and the towels available at the pool was a bonus

the breakfast was unique and very good.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we appreciated the healthy breakfast food options.

friendly staff, very clean, excellent breakfast bar.

kitchen was great

no laundry available for use

no laundry facilities

more variety on breakfast bar .same food 4 straight days.

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

staff was friendly and helpful, breakfast was good, location was convenient.

friendly, close, they did my laundry for a small fee

ample parking

the room was large and very clean. breakfast was decent. great value for the price.

was a little bit of pet odor near the side exit but to too bad

breakfast was pretty slim, with waffles being the only fresh warm option

were 4 people hanging out right outside our room, they were drinking beer and smoking and pretty much having a

we enjoyed the continental breakfast

no kids channels on the tv

don t think it s appropriate to charge a fee for a pet every day when you re staying 5 days

the pool was wonderful and very clean

full kitchen was well stocked. hiking trail was great

bed, nice & hot shower, very clean, and well stocked/thought out kitchen which made it easy to cook

kitchen was amazing, beds were comfy, love the shower

pet fee seemed a little high otherwise a good value.

just needs one bigger pan in the kitchen. that is all.

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

was dirty laundry in the bathroom, the curtain was hanging off the rods

shuttle was prompt

eggs were tasteless. rest of breakfast was very good.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

loved they opened the pool for us. it was nice and warm.

pool hasn't been used in a while

breakfast was nice and a late check out is really nice

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

dirty cold coffee, no free parking and no shuttle

did not do breakfast but did coffee one time and was not a fan as i don`t care for coffee grounds

the parking spaces were a bit small but since they weren't busy it wasn't a huge problem.

parking

but if they had the opportunity to add a laundry room

pool area with hot tub and fire feature was amazing

of covid we could not leave our room and use the spa or gym

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

water pressure in shower was a low, pool was closed for maintenance.

finally the breakfast was great and staff very nice but the service was okay

sign at breakfast says

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

breakfast was included and and very good

was excellent-- both breakfast & dinner

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

fitness center and laundry facilities on site

breakfast was excellent. staff was polite and helpful.

kids that party behind the rear parking area leave a lot of trash

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

also, has an airport shuttle that starts at 430am

when i laid down, the overwhelming smell of pet urine was all i could smell

pool was too cold

pool was closed but on bookings it did not state that

great breakfast choices

the pool and showers is a little cold, difficult to use sometimes of the day

problematic thing that happened to me during my stay is that a car nicked my car in the parking lot which isn

no continental breakfast, but there is a cracker barrel literally within a stones throw

plenty of parking

the pool and the kids water feature.

was great - there were shops and restaurants nearby, the hotel had a shuttle

the airport shuttle does not operate until 8 am, forcing myself and other guest to use uber for a early ride

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

room service never came during our stay though we asked for it every other day upon arrival

pet friendly and convenient!

hotel was pet friendly and many people were traveling with their pets

pool wasn't available

it s listed as pet friendly but nothing mentioned about paying 50 extra because our fur baby was with us

noisy guests in adjoining rooms and also parking lot. had to file complaint to front desk.

trash in laundry room was overflowing, but the evening staff was quick to clean and freshen the area before

no dirty laundry bags were provided (but were clearly on housekeeping

to do the laundry , i need to purchase detergent and fiber sheet $2/time/each

i needed to use laundry facilities, and i appreciated that this place had a washer and dryer

the kids enjoyed the continental breakfast

swimming pool, gym areas very clean. breakfast very delicious don t have to travel to get it.

yellowish towels, tiny gym the hotel couldn't find our reservation but as it's off season, it wasn't a problem

breakfast was great

there wasn't much for the kids. they like the pool though.

good beds, clean, good breakfast, decent gym, good wifi.

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

was stuck across from laundry room and ice maker

have to go off-site to do laundry

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

very comfy chair at the desk. good wifi. free breakfast. good coffee. spacious room.

breakfast was cold, and ran out of hot food. heat was difficult to get comfortable. also loud.

the front parking area was very well lit which was helpful since the sun sets early in the winter

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

facility - clean - attractive great little mini suite - kitchen, office area, lounge area

no laundry service

breakfast, no laundry facilities, price is overrated.

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

parking was tough but it is a busy time for the area.

breakfast was great and coffee was available 24/7

handy to have laundry room

laundry facilities

staff was wonderful, spa was nice. great breakfast

the breakfast was by far the best i have experienced at a hotel of this star level.

exit ramp from the parking lot to the street does not safely transition

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

laundry hanging in the top floor front window. characters loitering on property.

beds were comfortable. breakfast was the best i d ever had!

pet friendly

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

renee at the bar was very knowledgeable about the area, and made us feel welcome

the breakfast was very good. everything was fresh and hot. loved it.

near the hotel and the walls must be paper thin as we heard every conversation in the lobby and parking lot,

always a parking spot

nice indoor pool, although small

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there,

nice place fo kids

wanted to know if there was a laundry nearby

was right next to the door where they had the cleaning supplies and laundry

put us in a room beside the office and laundry room

everything was great, just wish they had onsite laundry

noise from the road outside, no laundry facilities.

near outlet mall an interstate very good laundry room

breakfast was packaged muffins, granola bars, and coffee

says breakfast if microwave muffins are breakfast found used soap in shower

the bed, kitchen and bathroom were clean.

breakfast, expand the menu

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

everyone should be offered the high speed wifi.

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

there was alot of guest there with pets

of room , right across from vending machines, laundry and elevator

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

you need cash for the laundry and snack machines so take quarters with you

laundry facilities didn t have detergent

good guest laundry.

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

the indoor pool looked meticulously maintained

the facilities (gym, pool, hot tub) were amazing

pool was quite cold but kids did't care

parking area, decent breakfast, fluffy pillows

no laundry

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

great location for visiting the biltmore. comfortable and all we needed. pet friendly

location and super pet friendly!

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

breakfast included only means you get a credit to use at the restaurant or room service

toilet was way too low and no bar to get down to it. other than that was perfect stay.

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service;

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

need more variety on room service after midnight

pool and hot tub were perfect

spa treatment

the pool and hot tub were amazing

perfect location and great facilities. loved the hiking trails and pool the best

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious rooms, laundry, pool, free breakfast

spacious room, full kitchen, free laundry, great location

pet friendly is one reason

the was a laundry and it was clean

lovely but pet fee is exorbitant

decor, beautiful grounds, restaurant on site with room service

it's nice to be able to order from the menu and have room service with the full service restaurant on the

good, very nice staff, room service food good, gift shop snacks just what we wanted and comfortable room

food selection at restaurant, my kids are so picky

plenty free parking

parking was easy and close

gym and pool

free parking

it would have been nice to have more dishwasher detergent and a laundry pod.

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

loved that egg whites were offered, kids loved pool and basketball court

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

facilities were clean, and my kids loved the pool

the gym was very small

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

choose to stay at this location originally because they calm online this property has cameras for parking lot

very spacious room and there was lots of parking

pool and exercise room are nice

also our room was next to the laundry so there was some noise

ice machine and laundry centrally located and working

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

room smelled of marijuana. stayed with my three kids. could only offer us room spray

no laundry facilities which was an inconvenience

do not have any other options for laundry other then dry cleaning which is a additional fee and don't have a

had to ask for dirty laundry bag

the location travelers rest, close to family. being pet friendly a big +

plus $20 for pet

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

very clean. guest laundry on site. and the subtle hidden jokes all over.

a divider or door between the sleeping area and the couch/ kitchen area would have been nice for privacy

nice lobby area, nice pool for small kids

i did do a load of laundry, $5 plus soap

walked across parking lot to carrabba's

the front desk was taking care of a customer, the bar tender came over and checked us in, that s service beyond

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

glad to have the gym

we brought our own laundry down front attendant not sure about the laundry

shocked to learn there was no laundry facilities

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

breakfast was very diverse in the selection

clean room, easy access to city and freeways. on-site laundry.

they also have laundry for guests, which came in clutch with an 18 month old

only one elevator and it broke down briefly. not many laundry washers and ice machines

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

reception staff, swimming pool, spacious room, laundry facility

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

had decent parking, well lit.

the breakfast was nice and well stocked

the beds were terrible so hard and u comfortable! wifi unpredictable.

we also made use of the self service laundry whilst we were there which was a great help

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

no laundry facility

the laundry facilities were good too

the man at the desk was very nice, but he was the person hired to do the laundry at night

laundry was available on site

nice to have a laundry and the washer and dryer took credit cards

my laundry was stolen from the dryer and nothing was offered to help

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially

the breakfast staff was also friendly and followed all covid safe protocols while serving breakfast

the kitchen, bathroom , desks and other furniture were conveniently placed

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and

free laundry for guests

reclining chair, laundry basket, purse hooks etc

the on-site complimentary laundry is wonderful

laundry was free

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

parking lot well lit

clean pool and hot tub!

breakfast was good and utensils were all individually wrapped with gloves provided

the pool was a plus for my daughter, she enjoyed very much

parking on site an laundry very useful

hotel room, laundry room, parking

the pet friendly enviroment is perfect for our fury friends

such an incredible, friendly staff! and i loved the gym.

location, pool table, balcony, pool, and pet friendly! loved it!!!

maybe it should be a fusion kitchen, but it wasn't tasty at all, it was just awful

beautiful property! room was spacious and well maintained! drinks from the bar were great.

i could never locate any ice machine, which requires call room service for everything at all hours

great location helpful staff awesome bar area with live music tesla s to transport us around

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

also, there's free laundry for guests

had a free laundry and indoor and outdoor pool and a restaurants on site

convenient location. super friendly staff, free laundry and good food in the restaurant.

laundry was behind

the food was great both breakfast and dinner