hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

non-smoking rooms smelled like smoke. room was filthy.

the parking was right in front of the room and the location was nice

pool would be nice

there wifi wasn't working and they didn't tell you

laundry room only had one washer and one dryer.

parking!

king bed was comfortable in the parking was free

room was the perfect size for my family of 5 (2 adults & 3 kids)

gym out of order

no telling how to get to room or wifi instructions

the speed to check in and the friendly with the pet.

and very friendly to our pet as well the location for us was perfect as our daughter

heat worked well and wifi was quick

the receptionist was friendly. separate building for smoking & non smoking rooms

was next to laundry room it was going all night

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

laundry did not work

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry room was a disappointment - should be a sign to empty out dryer lint basket

laundry room filthy with broken equipment

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the staff was helpful and we appreciated being able to do laundry

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

offer a pool, that happened to be salt water chlorine pool, very relaxing after long drive

staff was very kind and the pool was open and cleaned after each session

the staff was very friendly and helpful through out the trip and the prices for the snack stand, room service

know there is a $75 pet fee but i was confused about the other $75 i was charged upon check in ($150 total)

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

when the kids were running up and down the hallway making noise at 10 pm .

how clean and beautiful it was. also very close to the airport. the breakfast is really good.

noisy kids next door

the room had a musty gym smell, and had smears of food in some places

the breakfast was awesome! the room was very comfortable and clean!

outdoor bbq, porch, rooms, kitchen, size, housekeeping

living in the walls, coming in and out of the kitchen area through a hole in the drywall

the pool was warm and i could actually enjoy it with my kids

kitchen amenities and daily breakfast

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

laundry-closed

i also like the fact that they had a laundry room

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

i asked what the hotel offers and the front desk told me only about a gym

modern fixtures, comfy mattress, modern lobby decor, satellite tv, free wifi

bed was wonderful, but the dinner i had in the bar was outstanding.

the complimentary wifi did not work at all, and when i went to the front desk, the receptionist had no idea

gym. outdoor terrace. great cool design.

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

nice gym

gym room

wifi is very week and the price to stay fluctuates depending on what day you want to reserve or

the free laundry, the free breakfast, and the decor of the room.

some of the breakfast was good. pool is indoors. free laundry.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

have laundry in premises, could be a good option if longer stay and travelling with

the wifi was excellent and allowed me to tackle work items easily

timing as something happened and there was no hot water or laundry services and we had booked this place for

too lazy to even wash dishes, or pick up their laundry

new, clean, quiet, good parking. laundry area large and clean.

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

cleanliness and laundry facility.

and the hotel offers no laundry service

there were kids in the hallways running and playing in the hallways

location, walking distance to the mall and 10 minute drive to the casino

the staff at the hotel bar was horrible

gym was small, bathroom in room very small

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

too many kids. a bit loud. no bar.

but if we were some of those said idiots we probably would have needed a check in from the kids just to say

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

no dry cleaning/ laundry bag provided

the guest laundry was good and a bonus for travellers but was an extra cost.

property has laundry facility on site which is a big plus for long stay traveler

had trouble with the wifi but was eventually fixed

no self service laundry. very inconvenient.

no laundry service

no laundry facilities

c) no laundry services on site other than just pressing

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

excellent facilities with a large swimming pool, well equipped gym, and multiple eating establishments

i liked the aesthetic, and the space to walk around with the kids.

liked the airport shuttle and location

breakfast

pool, restaurants, soaking whirlpool tub, free breakfast buffet

location and laundry facilities.

only drawback was the somewhat moody laundry machine

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

price was very high and breakfast was not included in price

no free breakfast

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

laundry room is too small and only one laundry in the big hotel

there was a microwave, coffee machine, and small sink (kitchen area) besides bathroom sink in the room and it

the shuttle service, cleanliness, and friendly staff.

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

clean, friendly staff and a beautiful hotel oh and the breakfast was great!!

kitchen in the room !

maybe the central laundry dryer broke down

check in and valet are efficient, gym is large

are constantly asked for extra payments during the stay, for the wifi, for the possibility to park your car (4

valet parking and breakfast via room service

no issues with hotel. restaurant was a slight disappointment--food great, bar mediocre.

best if they used unscented laundry detergent

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

laundry services apple pay not operating, difficult to find change for machines

laundry service available but no soap for purchase

sheets stained, smell of the laundry area near my room

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

room service is 24 hours!

wish the outdoor bar /grill was open and the pool could ve been heated more

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

did not use the breakfast

i was surprised by the pets but it did not affect my sleep or my opinion of this hotel

breakfast

liked the mini kitchen and fridge and the ability to fix food

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

kitchen. laundry. cable. staff are friendly and hoapitable.

there were plenty of washer and dryers in the laundry room

laundry machines need attention

the laundry facility very seriously needs an attendant

and the laundry machine was noisy all night as our room was across from it

extremely comfortable. good facilities (pool, laundry). breakfast included.

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

hotel had a pool, exercise room and laundry for guest use

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

has a laundry room, vending machine and location is close to shopping and restaurants

a laundry room was on the same hallway with payment by coin or credit card

staff near laundry room was much more welcoming and informative

everything in the room was clean and the breakfast was very good

no steps into pool. plasticware could be little heavier. hard to cut waffle.

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

the only downfall was room 148 is right next to the laundry room and they were so loud so early

shower curtain needs laundry or changing

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

price, friendly staff, book selection, daily coffee, weekend breakfast, great cable selection, wifi, fridge,

breakfast, laundry facilities

the pool was wonderful clean and an added bonus for my grandaughtet

comfortable rooms, inside pool and they have an inside ice cream machine water and coffee in lobby 24 hours

free breakfast and staff was helpful and amazing.

clean pool, but was exposed to the parking lot

laundry with 24h access, big parking near hotel enter/exit

comfort , laundry,fast room service

even the laundry rooms were bad

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

i liked having a bath tub extra towels and laundry

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

hotel is clean with great amenities for traveling such as laundry facilities

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

did have a laundry room

has all the basic stuff, ice, laundry, e

the patio, elevator and laundry room could use some sprucing up.

there was ample parking

breakfast and gym was open

kids was jumping in the hot in and all

the breakfast bar was well taken care of.

was a market place available for drinks, snacks, and laundry items

we used guest laundry facility

on site laundry was great

don't give a room next to the laundry area.

breakfast, free parking, check in and check out was a breeze

laundry room was dirty

didn't really have time to check out the gym but i'm sure it was great

hotel had a very friendly professional staff, was in a good location, plenty of parking, safe, clean and had a

difficulty parking

rotating breakfast selection

overheard a family having problems obtaining change to do laundry

nice inn. close to nearby shops and restaurants. good laundry facility.

there is also a laundry room and they give free tide packets

super friendly staff, laundry on site, and great space.

laundry could be cleaners

laundry not delivered to room and some items lost

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

we used the pool, laundry, ate breakfast and also used the printer

we used the pool, laundry, ate breakfast and also used the printer

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

the kids enjoyed it tremendously

kids partied in the parking lot at night, and trash was strewn all over the parking lot

kids partied in the parking lot at night, and trash was strewn all over the parking lot

i like everything from the room to the pool and amazing breakfast staff were super nice

breakfast it very limited, they should have more option

they wanted to charge us $100 pet fee

complaint is that the pancake batter for breakfast was chocolate

full kitchen

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

only complaint is that the pool was out of service all 3 days

the full kitchen did not have a stove, there was a dishwasher, refrigerator microwave and sink.

pool was down for maintenance the whole 4 days we were there and a big reason for booking was it

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

fridge and microwave in our room, on-site laundry and all areas were very clean!

location near laundry on first floor was not the best

a welcome plus was the guest laundry

i was not happy but my girl and the kids wanted to stay so paid for it

wifi speed was slow, shower pressure was awful and the temperature controls didn't work.

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

breakfast was good. nice variety. nice in door swimming pool. rooms are nice very clean.

vary comfortable beds , good breakfast options, pleasant staff

decent breakfast

the gym was more like a closet. could definitely be improved upon

the pool was so great

nice big breakfast included and coffee all day

was not pleased, the pool was closed, the ice machine did not work, the shower was difficult to operate, the

there was no pool. picture online is nothing like what it is

he didn't even mention about the breakfast and point out the location to me and let me know the time it was

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

laundry on site also

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

wi-fi did not work and the laundry did not work

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

friendly staff, nice clean pool beautiful rooms

the pool was warm and clean

the kids loved the pool and enjoyed it every night

price was a bit high, and your pool was out of service

i had good wifi to work in the morning

breakfast was great. pool was perfect

t think of anything negative but would have been a nice option if an oven was added to the kitchen

kitchen

the room was huge, the lobby was really nice and clean, parking was perfect

above me run around all night and morning from 11pm throughout the night till 6am , and they had kids jumping

the hotel had a wonderful full breakfast, a full kitchen in the room, and very friendly staff

the attentive staff. the managed time in the pool . and of course the well upkept facility.

full kitchen and newly renovated rooms

healthy hot breakfast options

staff was beyond wonderful, breakfast was perfect

beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

the pool and use of breakfast room for dinner

price, location, hot water, employees, parking access, good sized frig in room, comfortable bed.

rooms were nice love the pool and hot tub plus you get breakfast too ..staff was great

wifi could be faster

it could really also use a laundry area truthfully

we can't take her if we run out to eat or go to the store when it's hot it is illegal to leave a pet in a car

wifi and cable/tv worked well

and dirty floors, wifi went off and on every minute

- staff were very nice - free parking - right off the highway - if you needed it, mini fridge and microwave are

maybe the location of the room, side view, and it was close to the electrical room and laundry.

everything and esp they had laundry equipment for the guests!!

can work on quality of the breakfast .. especially the eggs

the staff was accommodating and friendly. the gym was super clean and very nice.

pool was clean and very enjoyable

if that wasn t bad enough, little to no wifi

i liked that they offered a smoking room and it was clean and comfy

evidently this place is pet

not assign reserved non-smoking room when i arrived

felt safe, was on a main road, parking ample, easy access to rooms.

my kids walked around in there socks and they were so nasty before they went to

the staff was great. i like the free breakfast and parking.

location and lots of parking

the pool

it made us feel guilty even having kids there

i was happy with the indoor heated pool, wi fi and laundry room

laundry area

rentals i think they need to keep rentals and travelers away from each other lots of screaming kids and screaming

loud kids in the pool

the pool was a perfect size for the kids to have fun in

local great bus transportation shopping and laundry facilities across the street

laundry machines available for a fee

easy to get to. access to shopping public transportation laundry

i love that it's a pet friendly place but you can tell they don't clean enough

the breakfast was good. the room was very clean.

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

very clean. pet friendly! staff were nice and informative. hot tub was great and clean.

we we re literally in the parking lot and still unclear as to whether we were in the correct place

wifi was easy to connect to and use

the tv reception was spotty and the wifi was non existent for chrome books

had own laundry on premises

laundry facilities would be nice in the main building

hot coffee at free breakfast

everything was clean, pool refreshing quiet and peaceful

the staff was very helpful when i could not get on wifi, even coming into the parking lot to check the signal

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

its near tons of great places to eat as well as many stores hot tub in the room the pool anf gym all

free breakfast, cool fish tank in the lobby, spacious room.

plenty of parking

also having spa bath was amazing & made for a very relaxing vacation

laundry bags

swimming pool and gym, ok breakfast, good location, great staff.

pool

we also made use of the pool and fitness room

everything, staff was awesome made sure he had everything we needed, breakfast was awesome

the coffee all day and the breakfast on the mornings and laundry facilities.

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

front desk staff was pleasant and welcoming. denise who serves breakfast is a delight.

cleanliness & the complimentary breakfast was great!

the room was nice and spacious, the breakfast was good, and the staff was incredibly friendly and welcoming

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

size and roominess, great kitchen, great water pressure.

is off season so clearly there s no access to the outdoor pool

pebbles around the pool were tough on the tootsies

next to elevator, ice machine and laundry

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

room outside laundry so loud at times. beds could be more cozy

give us a room located backyard noise all night , laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

was immaculate and the kitchen was stocked with any pot pan strainer utensil that you could think of for a person

on-site parking

the pool, clean rooms and comfortable bed

spacious rooms and it had a kitchen area with a full-size refrigerator. that was amazing.

clean, comfy bed, good breakfast choices, pool and workout options

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

pool fantastic, great hot breakfast, staff very helpful and friendly, and very good location to walk the dog

great pool area for kids. easy check in. room was ready when we arrived. will stay here again.

the pool area looked very inviting, though i didn t have time to try it out

pool was chilly

good eggs were delicious and the waffles was great with the extra stuff on the side great for kids fun

off every hour to downtown newport - that was such a definite plus so convenient and helpful as parking in

breakfast was excellent but the location was ok however getting in and out of the parking lot was difficult

the free breakfast

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

room was a good size and we liked having a kitchen

accommodations were spacious; breakfast was excellent; staff was friendly and helpful.

much parking in front

and easy parking, good location for me to visit my customer

recommend not buying g food from the bar in the hotel it was disgusting

they let me have a late check out for noon without any extra charge

location to walk over to the xfinity center for a concert and avoid the terrible traffic and parking situation

it has a nice pool as well

early check in, helpful staff, great place,5minutes from the center of newport.

there was a small bag of dirty laundry left from the last guest

it would be helpful if there was laundry facilities as well as breakfast a little cheaper

there is no laundry facilities so pack extra

loved the room service breakfast!

is beautiful huge too they hold wedding, parties everything they have a wonderful clean pool some room

the pool, fitness center and guest laundry are not open for use

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

long line of folks waiting to do laundry into all hours of the night

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

room service was not 24hrs, but maybe because of covid so i understand.

available laundry quiet room

i even did my laundry there

also they have laundry on property

about the area and willing to help with ordering in or local entertainment venues they provided laundry facilities

lobby and laundry also appeared to be cleaned regularly