i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

only complaint is that the pool was out of service all 3 days

not really a convenient thing for a double queen with a kitchen

be a traffic light at the entrance because it is almost impossible to get to and from the parking lot

the breakfast food was awful.

a welcome plus was the guest laundry

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

rooms clean pool was a plus

the breakfast lady was so sweet and friendly.

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

easy parking

the swimming pool

most comfortable bed in a hotel i ve been in breakfast was good staff was great

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

was difficult to get help from the staff, and breakfast was gone and not refilled before we got to eat

hot breakfast.

maybe that they have a pool, but didn't even see or use it.

the pool is broken, and when asked, they have no intention of fixing it

parking lot was huge - plenty of room for parking a trailer (if needed)

i wish i had brought a swimsuit, as most hotel pools are still closed

and our car was sideswiped by a guest in the parking lot but the courtesy shuttle conveniently blocks the parking

located without the higher prices and parking charges of downtown providence

still offered pool services as long as you made reservations hour at a time they also had a nice fire pit out

wifi was down the entire time

above me run around all night and morning from 11pm throughout the night till 6am , and they had kids jumping

everything! the room, the breakfast and the staff were great!

loved everything here from staff to the pool/gym , breakfast was amazing.

we got upgraded to a two room suite with two bathrooms, with breakfast included

noisy kids in the next room and almost out of everything at breakfast

i was happy with the indoor heated pool, wi fi and laundry room

laundry area

i had to walk away and my children have to seen and hear it and the fact that it was 180 and my kids didn t

there is also a nice little diner right in the parking lot, good food and service

the wifi was spotty in the room but closer to the main desk all was well.

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

eat breakfast so i can't really rate it

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

the location was good from the convention centre and a lot of parking

did not use the breakfast

laundry room was dirty

very friendly staff, very good breakfast, very clean

my kids love the pool nice place to kick back

breakfast was quick and simple and perfect for a quick bite to eat!

wifi was good and made surfing the net enjoyable

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

night staff did not know much information about when the bar and restaurant stopped serving food

no breakfast! kids peeing in pool, that sucked!

maybe the central laundry dryer broke down

good sized room for 2 adults and 2 kids, clean, friendly staff. valet parking

thought the breakfast was over priced for the quality of the room service.

early check in for 2pm ahead of time, day of was told it was not available, but they would put a

good looking property but staff needs to be more customer friendly specially with ones with small kids

and the hotel offers no laundry service

hundreds of crazy kids and drunk parents

booked the hotel based on the indoor pool, however the pool so cold and the kids not enjoyed it

families at the hotel were allowed to let their kids run wild they were even in the bar

i asked for late check out and was woken up at 10:50am by the maid

no laundry service

no self service laundry. very inconvenient.

no laundry facilities

c) no laundry services on site other than just pressing

there was no operating laundry service

the guest laundry was good and a bonus for travellers but was an extra cost.

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

property has laundry facility on site which is a big plus for long stay traveler

no dry cleaning/ laundry bag provided

location is great. love the breakfast and the size of the room

only drawback was the somewhat moody laundry machine

location and laundry facilities.

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

we were excited to see a bar to the right, as we were staying for a girls weekend birthday party

great bar and atmosphere

efficient laundry room

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

breakfast was good and tasty

good location downtown, great suite with full kitchen.

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

wanted my room service salad to be bigger, but that is because i always want my salad to be bigger

the gym is in a dank basement that smells of mold.

laundry room is too small and only one laundry in the big hotel

i appreciated the laundry room

the drying machine in the laundry was not as clean as expected.

there was a microwave, coffee machine, and small sink (kitchen area) besides bathroom sink in the room and it

was very comfortable, value was great, having the shuttle service take us to brunch and picking us up, being

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

laundry services apple pay not operating, difficult to find change for machines

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

best if they used unscented laundry detergent

maybe the location of the room, side view, and it was close to the electrical room and laundry.

everything and esp they had laundry equipment for the guests!!

great gym as well

good location and a wonderful breakfast selection

staff, cleanliness, ample parking, pool, snacks and breakfast.

have to be 1 of the only hotels in the area that you can get a smoking room

i sat outside in 98 degree sun blasting in their parking lot

felt safe, was on a main road, parking ample, easy access to rooms.

quiet, smoking, movie theatre

property was very well maintained with the parking lot being very well lit at night

also they have breakfast and if you happen to forget something like a toothbrush they can provide you with a

breakfast is always good

plenty of free parking

just that pool closed for refurbishment

we didn't like that the pool wasn't open

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

there is lots of parking right outside my door, i love it!

everything was good wifi all except

wifi was slower than your phone data

we had a non smoking room, the comforter had burn marks from cigarettes

did have a laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

the laundry facility was down for some time

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

has all the basic stuff, ice, laundry, e

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

the laundry facility very seriously needs an attendant

there were plenty of washer and dryers in the laundry room

laundry machines need attention

kitchen. laundry. cable. staff are friendly and hoapitable.

laundry room only had one washer and one dryer.

quick early check in. great staff in the front!!

location was convenient, decent parking.

my kids really wanted to swim

room was the perfect size for my family of 5 (2 adults & 3 kids)

wifi wasn't working - my bathroom exhaust fan wasn't working - could smell smoke in a non-smoking

i stay in smoking rooms, when in my pro-file it is very clear that i do not smoke and they do not have more

i stayed in non smoking room on 2nd floor

pet friendly, clean and fairly comfortable. the staff was very friendly.

people sitting outside smoking pot and staff just walks by

laundry did not work

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

was next to laundry room it was going all night

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

even the laundry rooms were bad

i liked having a bath tub extra towels and laundry

comfort , laundry,fast room service

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

laundry with 24h access, big parking near hotel enter/exit

swimming pool was bit smaller than expected and was being used for private swim lessons.

clean, comfortable. nice kitchen area

clean and spacious rooms, good breakfast and amenities.

breakfast was a nice touch!

location was great. we did not partake of the breakfast.

outdoor pool, indoor gym, computers and printer

breakfast was plentiful

plenty of parking and they have a heated pool

great location, clean and breakfast was awesome! staff was excellent!!

pool was very clean

breakfast, laundry facilities

breakfast selection and the dedicated attendant who is the best breakfast attendant i've ever

only wish there was an indoor pool that it was fine

i was traveling not cleansing for a colonoscopy, all that fiber you wouldn't make it out of the parking lot,

the pool water could have been cleaner. it was cloudy.

staff near laundry room was much more welcoming and informative

has a laundry room, vending machine and location is close to shopping and restaurants

a laundry room was on the same hallway with payment by coin or credit card

tv nor phone service and breakfast wasn't provided nor did they have a open gym when it said there would be one

pool not open yet

hotel had a pool, exercise room and laundry for guest use

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

extremely comfortable. good facilities (pool, laundry). breakfast included.

the only downfall was room 148 is right next to the laundry room and they were so loud so early

shower curtain needs laundry or changing

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

only this incident & unstable wifi would be my only complaints

cleanliness and laundry facility.

too lazy to even wash dishes, or pick up their laundry

new, clean, quiet, good parking. laundry area large and clean.

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

timing as something happened and there was no hot water or laundry services and we had booked this place for

clean and quiet - laundry

on-site laundry was nice too

dryers in the laundry room are in poor condition

breakfast was very good fresh and well attended by the staff

the breakfast is always great and my kids love the pool

i tried to use the wifi several times and it wasn't connecting so eventually i stopped trying

dirty upon arrival, bathroom sink was so small you cant even wash your face properly in it, room service did

wifi as subpar as well in terms of speeds

great design, great food, super fast wifi, great staff, what's not to like!

the gym and sauna were first class

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

the staff was helpful and we appreciated being able to do laundry

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

laundry room filthy with broken equipment

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the coffee all day and the breakfast on the mornings and laundry facilities.

the room was nice and spacious, the breakfast was good, and the staff was incredibly friendly and welcoming

cleanliness & the complimentary breakfast was great!

front desk employees extra clean rooms and great location plenty of parking i would recommend to anyone to stay

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

salt water swimming pool is nice too

kids at the pool (only 5' fee) doing flips and diving made us really uncomfortable

my kids loved the hot tub and the pool

during the check-in told us that the cleaning room service was not available for two days

pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up

kids loved the waffles during breakfast but no bacon

kitchen amenities and daily breakfast

pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up

was lovely really nice pool and jacuzzi lovely place to lie outside in the sun breakfast was great

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

refrigerator was full of food and i had requested to have early check in and it dirty when i got

coming in from a late flight was made less taxing with the hotel shuttle

property was super nice- clean - had everything you could want - nice gym facility with treadmills, elliptical

noisy kids next door

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

i also like the fact that they had a laundry room

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

laundry-closed

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

some of the breakfast was good. pool is indoors. free laundry.

have laundry in premises, could be a good option if longer stay and travelling with

the free laundry, the free breakfast, and the decor of the room.

the pool was working

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

availability of shuttle to airport and full breakfast buffet

shuttle service

gym was decent

breakfast was okay

good breakfast, lots of food, large dining area

we made our way out to the fire pit and they allowed us to order drinks at the bar and sit outside and enjoy

we loved our room, the bar was nice, free breakfast was delicious, pool was great and the staff was exceptional

the breakfast buffet was awesome. the room was amazing and everyone was very nice.

they even have a laundry area for guests to use

spacious rooms, new and clean, laundry possibilities

i wish there was a laundry/washer room near by in which i can wash clothes.

the amenities were very nice (pool, basketball court, laundry)

it seems like we could hear machinery from the pool

although they do have a pool it is very cold very cold.

there is a gym and small pool, so for the price, it's great value and i would certainly stay

clean, spacious, great bar and delicious food

liked the airport shuttle and location

for the following saturday after cruise but wanted 50 dollars more so we stayed at hampton and shuttle took us

homemade breakfast with awesome fruit cup

richiard was very nice and made a good breakfast. it was very romantic

the mansion is spectacular, we enjoyed learning about the history of it over delicious breakfast

i was also disappointed about the breakfast

martha made a delicious breakfast

indoor heated pool and gym

i didn't like that i couldn't get wifi. didnt like tbe hours for the restaurant.

t have anything negative to say about this hotel except maybe a nice jacuzzi in the pool area would be

stadium, so even with traffic from the concert it did truly take 30 minutes to get from the parking lot to the

location and wifi

was a market place available for drinks, snacks, and laundry items

don't give a room next to the laundry area.

on site laundry was great

we used guest laundry facility

breakfasts and room service were great

the patio, elevator and laundry room could use some sprucing up.

pool was closed for renovations and i wasn't aware, so my kids and i couldn't enjoy to the 100%

kids was jumping in the hot in and all

breakfast good-staff excellent, went out if their way to help with shuttles

the pool

ice machine - laundry facilities out of order - elevator out of order

friendly staff and very clean. nice guest laundry.

laundry and elevator out of service

to be an extended stay hotel as there seemed to be people that were living there and doing their laundry, also

elevator and laundry out of order

also i appreciated having the laundry facilities, however you have to pay the dryer three times to get dry

i needed to do laundry

of a laundry were massive, big rooms, friendly staff and located easily for the gillette

clean, quiet location, good tv channels and laundry

about the property is great there is a lot of parking the staff is pleasant the hotel it self is clean and the

we were looking forward to using it when our kids were at the concert they were at

are a pet friendly hotel

i was also not aware the pool and jacuzzi was not available and was very disappointed

pool?

there were four unsupervised kids, and a dog, which kept us up after 1 o’clock in the morning

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

the room was nice, and the staff was awesome. breakfast was nice.

enjoy the breakfast and the underground pool

there is a small and good gym

big room, very nice and cool pool and gym to relax time

good self-service laundry

our kids were looking forward to it on those couple hot days

breakfast was great

crowded breakfast area. one card key did not work after a few staff attempts to activate it.

very clean, friendly staff, spacious rooms, nice pool

laundry could be cleaners

the staff was rude and impatient. there was a gross raw meat smell coming from the laundry room.

nice inn. close to nearby shops and restaurants. good laundry facility.

super friendly staff, laundry on site, and great space.

there is also a laundry room and they give free tide packets

breakfast area was kept well stocked and very clean and tidy and the staff were very friendly and

did not have a microwave in the room but i believe there may have been one in the breakfast area

wifi was non existent in my room, although good in the hallway outside, i had to purchase an

breakfast was very basic and nothing got my attention

breakfast included hot and cold items

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

we used the pool, laundry, ate breakfast and also used the printer

laundry not delivered to room and some items lost

in relation to my room, and she actually went outside in the storm and moved her car from a prime parking spot

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

my kids wanted pancakes at the last minute and they still made some

the gym room machines were also not working

free breakfast, parking. nice indoor pool, and, workout facilities.

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

parking lot was sheet of ice in morning and i slipped wrenching my back

breakfast was ok but could me improved.

plenty of parking spaces

was told twice by the front desk that each of the four floors had a guest laundry room

breakfast was very good and again the staff was very ver welcoming and warm

clean rooms, nice pool/hot tub, delicious breakfast, excellent staff!!

parking was well lit

everything was great including breakfast!

they had an indoor pool and hot tub, a laundry room, a cooking grill

room wasn't cleaned well food on floor, found dirty laundry in closet

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

great pool. great price

it allowed pets

on site laundry

great decor. good gym. add a jacuzzi or sauna and would be even better!

early check in, friendliness of staff, clean room. dinner at the restaurant was great.

property has a convenient location to gillette stadium, the casino and also wrentham outlets.

pool and gym area were beautiful

cash bar would be nice as patriot place closes early

wish the pool was a bit larger

the bathroom door didn t really close. the hotel bar closed at 10pm way too early

fabulous location! great breakfast, good gym!

even with covid going on we were able to still book a reservation with the front desk to use the pool

the kitchen was not even a kitchen, the only difference between the kitchen room and a regular room

), police driving through the parking lot, a frightening place to stay

understand i picked one smoking and one none smoking but the bed sheets had burnt holes in them the none smoking

parking, location good for my circumstances

place that i ever stayed no body wants to work there and even smile on you, so dirty rooms and smoking everywhere