pool was closed and we had specifically went there for the pool

kitchen trash when i first arrived had a dirty food container and empty coffee cup in it so my

the hotel was beautiful, staff very accommodating. the breakfast was excellent!

(weekend breakfast until 10:30 am

rooms are spacious, clean and modernized. full kitchen and fridge with everything you need.

still offered pool services as long as you made reservations hour at a time they also had a nice fire pit out

gym ac was broke

very nice hotel, big rooms, nice bathrooms, hot tub is awesome, plenty of parking.

i like the hot tub,and the kids the pool.

the pool and hot tub was very nice and relaxing as well

hot breakfast.

was not pleased, the pool was closed, the ice machine did not work, the shower was difficult to operate, the

the pool was so great

was difficult to get help from the staff, and breakfast was gone and not refilled before we got to eat

good breakfast. like the bagels, eggs and sausage patties. close to providence downtown.

fridge and microwave in our room, on-site laundry and all areas were very clean!

a welcome plus was the guest laundry

location near laundry on first floor was not the best

gym was not available during my week long stay

up early the next morning playing hockey in the hallway) nor chaperoning themselves (shouting at kids in the

laundry room was dirty

parking was good. felt safe

little hotel when staying away - clean, comfortable rooms, decent gym and pool available

hotel was pet friendly and i believe the next morning a pet left his mark in the hall

my kids love the pool nice place to kick back

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

and we were sad the pool was broken

i figured the previous guest had a pet in the room so i bought air freshener to help with the smell

very nice breakfast. good variety. very family oriented.

but the kitchen wasnt

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

sat for days and blew all over the parking lot

too dim pool out of order gym room freezing cold and smelled horrible staff indifferent workers just milling

breakfast was a little slow

the gym was more like a closet. could definitely be improved upon

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

the staff was pleasant. free parking.

room was spacious and had a nice small kitchen area for cooking but i think an upgrade on the beds wouldn't hurt

the room loved that it had a kitchen

breakfast ran out 7am

everything and esp they had laundry equipment for the guests!!

maybe the location of the room, side view, and it was close to the electrical room and laundry.

no free wifi

that the pool was not in service due to covid restrictions and we were told that complimentary breakfast was

$75 pet fee was a surprise

everything was clean and comfortable wifi and tv good a/c worked

have to be 1 of the only hotels in the area that you can get a smoking room

not assign reserved non-smoking room when i arrived

roomy convenient parking

quiet, smoking, movie theatre

laundry area

i was happy with the indoor heated pool, wi fi and laundry room

the pool and gym were also well maintained

i was happy with the indoor heated pool, wi fi and laundry room

the pool was a perfect size for the kids to have fun in

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

the convenience of the spa and them coming to the room.

the water machine in the gym was not working.

wifi wasn t posted on the room i call front desk it was around 11:30pm no response until in the

room and i didn't like how far everything was from hotel and not too much water there besides the gym

they allowed me an early check in (12:30pm) as i was attending the patriots game that evening

easy access to the parking from our room.

only disappointment was kids was looking forward to pool which was unfortunately under maintenance

maybe the central laundry dryer broke down

clean. spacious. gym is awesome. staff is great especially the valet guys.

thought the breakfast was over priced for the quality of the room service.

restaurant hours could be longer but bar attendant was great and a pro at handling customers

we arrived several hours before check in and they had a room available for early check in

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

the breakfast was great and there were a lot of options

access to train, and buses are within walking distance, the rooms are equipped with a kitchenette, saving money

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

location and laundry facilities.

two queens for my kids an myself

no food room service, no car service

there was no operating laundry service

no laundry service

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

no self service laundry. very inconvenient.

no laundry facilities

no dry cleaning/ laundry bag provided

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

property has laundry facility on site which is a big plus for long stay traveler

the guest laundry was good and a bonus for travellers but was an extra cost.

bar is closed durning the week, the sold snacks$$$$ a $1

and the hotel offers no laundry service

gym was small, bathroom in room very small

location, walking distance to the mall and 10 minute drive to the casino

night of our arrival, there were kids stuck in the elevator and the fire dept

wifi horrible

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

location and the breakfast was awesome

did not have any water dispensers except in the basement gym room

and if housekeeping is that proactive, how was there dirty laundry in my trash

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

too many kids. a bit loud. no bar.

was a room service tray with dishes and glasses from a room down the hall left there for the entire time

best if they used unscented laundry detergent

laundry services apple pay not operating, difficult to find change for machines

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

has all the basic stuff, ice, laundry, e

the laundry facility was down for some time

did have a laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

hotel is clean with great amenities for traveling such as laundry facilities

kitchen. laundry. cable. staff are friendly and hoapitable.

laundry had someone s hair all over it included in the towels.

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

there were plenty of washer and dryers in the laundry room

it was very clean and modern. staff is very friendly. had a laundry room for convenience

even the laundry rooms were bad

i liked having a bath tub extra towels and laundry

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

laundry with 24h access, big parking near hotel enter/exit

comfort , laundry,fast room service

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the coffee all day and the breakfast on the mornings and laundry facilities.

the room was nice and spacious, the breakfast was good, and the staff was incredibly friendly and welcoming

very clean. easy parking arrangements.

the breakfast overall was good, but the eggs/sausage were cold.

breakfast, laundry facilities

breakfast and staff

great breakfast with friendly & helpful attendants

they had a gym too

the hotel was ok for the price. the gym was open. the staff was polite.

a laundry room was on the same hallway with payment by coin or credit card

staff near laundry room was much more welcoming and informative

has a laundry room, vending machine and location is close to shopping and restaurants

no steps into pool. plasticware could be little heavier. hard to cut waffle.

i wanted to go, staff was helpful with directions and printed out maps to make it even easier breakfast was

and the laundry machine was noisy all night as our room was across from it

hotel had a pool, exercise room and laundry for guest use

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

extremely comfortable. good facilities (pool, laundry). breakfast included.

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

the only downfall was room 148 is right next to the laundry room and they were so loud so early

shower curtain needs laundry or changing

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

a room switch because the smoking room was not a fit

necessarily a bad thing, but there is only an outdoor pool

pool was out of service need to add streaming apps to the tv service

friendly staff, eco-friendly personal care products, spacious comfy room and truly pet friendly

the staff were so friendly with my kids

hotel was priced very good in this area. it was clean and there was free parking.

a fridge, a microwave, a spotless kitchen area complete with plates, glasses, and utensils, a dishwasher, a

- convenience, set up, weekday price (weekend not so much), snack and breakfast availability, staff

the gym equipment is decent. there is fresh fruit for breakfast. but that's about it.

the breakfast selection could have been better.

clean, nice breakfast selection

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

they were worried about the pet fee

asked for non smoking while booking the room also but they reserved smoke room

parking was convenient and there was a refrigerator in the room

we had a non smoking room, the comforter had burn marks from cigarettes

good breakfast, lots of food, large dining area

the pool area was great with the heat and the breakfast was

the bar was closed

the pool area was great with the heat and the breakfast was

extremely clean room. also a great gym facility. suite offered a full kitchen.

i wish there was a laundry/washer room near by in which i can wash clothes.

they even have a laundry area for guests to use

spacious rooms, new and clean, laundry possibilities

the amenities were very nice (pool, basketball court, laundry)

more options in breakfast for veg.

laundry room only had one washer and one dryer.

pool n gym closed, breakfast not offered

gym out of order

key didn t work on the back door and the pool was out of order and no one let us know

pool and gym were closed, the electronics were outdated

the wifi

changed my room out, i paid for a smoking room instead , gave my family a handicap room with no wifi

no telling how to get to room or wifi instructions

non-smoking room that smelled of stale smoke, highway noise in room, shower leak that spewed water all

i stay in smoking rooms, when in my pro-file it is very clear that i do not smoke and they do not have more

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry did not work

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

was next to laundry room it was going all night

they said laundry service was behind so we had no towels for our entire stay

martha made a delicious breakfast

i was also disappointed about the breakfast

the mansion is spectacular, we enjoyed learning about the history of it over delicious breakfast

comfy, amazing breakfast!

they do need more parking but that was such a minuscule concern.

dryers in the laundry room are in poor condition

clean and quiet - laundry

on-site laundry was nice too

breakfast was very good fresh and well attended by the staff

full size kitchen including all full size stainless steel appliances, refrigerator microwave even dishwasher

it would be helpful if there was laundry facilities as well as breakfast a little cheaper

there was a small bag of dirty laundry left from the last guest

there is no laundry facilities so pack extra

nice rooms, good wifi, good tv, good parking.

great staff and pool

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

restaurant attached to hotel that has room service

the restaurant room service menu seemed limited

i don't think its a good idea to have outsiders come in and use the pool and take away from paying guests

my kids loved the hot tub and the pool

they have laundry facilities available, good breakfast and free parking

the staff was helpful and we appreciated being able to do laundry

laundry room filthy with broken equipment

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

when the kids were running up and down the hallway making noise at 10 pm .

nice bar area and great location, very close to the airport

property was super nice- clean - had everything you could want - nice gym facility with treadmills, elliptical

refrigerator was full of food and i had requested to have early check in and it dirty when i got

cleanliness and laundry facility.

new, clean, quiet, good parking. laundry area large and clean.

timing as something happened and there was no hot water or laundry services and we had booked this place for

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

too lazy to even wash dishes, or pick up their laundry

kids loved the waffles during breakfast but no bacon

the breakfast was over too early for me to enjoy it (9am). - love it if it were 10am.

the large king size room with full kitchen , living room , and separate bedroom area .

loved everything but were bummed we couldn t use the pool

had to pay to park and the pet fee was $25 more than it said on the website

told bar would be open till 10:00pm

no outdoor pool. indoor pool only. very good comped breakfast though.

location to walk over to the xfinity center for a concert and avoid the terrible traffic and parking situation

brand new hotel with good staff and nice breakfast. free ev chargers available.

complaint, and it s not a deal breaker was the lack of bacon being served during breakfast

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

i also like the fact that they had a laundry room

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

room was great, bar terrific. everything was to my liking except the bathroom sink.

gym. outdoor terrace. great cool design.

modern fixtures, comfy mattress, modern lobby decor, satellite tv, free wifi

great design, great food, super fast wifi, great staff, what's not to like!

we had a river view my wife loved the gym, she went there 4 times

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

clean, quiet rooms. nice breakfast options. off-street, free parking.

the location to the airport is amazing and they had a great breakfast

availability of shuttle to airport and full breakfast buffet

elevator and laundry out of order

friendly staff and very clean. nice guest laundry.

ice machine - laundry facilities out of order - elevator out of order

to be an extended stay hotel as there seemed to be people that were living there and doing their laundry, also

laundry and elevator out of service

the free laundry, the free breakfast, and the decor of the room.

have laundry in premises, could be a good option if longer stay and travelling with

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

some of the breakfast was good. pool is indoors. free laundry.

the lady for the breakfast was fantastic, everything was good

were a bunch of kids running up and down the hallways until about 11pm both nights we were there, the high school

the location was nice having a sports bar walking distance for quick dinner option.

breakfast, clean spacious room and lobby, easy check in and parking, lovely courtyard seating area

to go back when it's warmer to take advantage of the outdoor space, which is beautiful, and the pool, which is

that breakfast was not included.

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

breakfast was also amazing

the pool is not upstairs so we dont have to walk through the lobby.

convenient location, free close parking, very friendly and accommodating staff

enjoy the breakfast and the underground pool

good self-service laundry

is great for extended stay, kitchen well stocked with dishware, even has small stovetop, fridge, freezer with

excellent bed, extra space, kitchen and living room area nice, better than average breakfast

selection of hot/cold breakfast items

quiet and centrally located pool was so warm for being an outside location.

don't think it's associated with the hotel but there were some men in the parking lot just waiting in their cars

very loud & disrespectful, kids & their chaperones alike

called reservations and they got in touch with them and said shuttle was on the way

free airport shuttle early in the morning too

liked the gym but i do wish it was much bigger, but it won t stop me from going to your hotel again

clean, quiet location, good tv channels and laundry

also i appreciated having the laundry facilities, however you have to pay the dryer three times to get dry

of a laundry were massive, big rooms, friendly staff and located easily for the gillette

i needed to do laundry

the place is very clean, friendly people and breakfast every morning big parking lot

on site laundry

no room service and the restaurant in the lobby is garbage with the rudest old blond hostess to walk

no room service available at all

hallway was super loud after 11 with kids yelling and running

no fridge in the room, need to pay for wifi, and the room service can't read the

a little disappointed that the pool was closed while we were there

fabulous location! great breakfast, good gym!

wish the pool was a bit larger

pool was way too smalll

cash bar would be nice as patriot place closes early

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

wi-fi did not work and the laundry did not work

about the area and willing to help with ordering in or local entertainment venues they provided laundry facilities

available laundry quiet room

i even did my laundry there

lobby and laundry also appeared to be cleaned regularly

also they have laundry on property

it could really also use a laundry area truthfully

and dirty floors, wifi went off and on every minute

have smoking rooms! that s a plus!

wifi and cable/tv worked well

clear about pet prices, had cameras everywhere watching your every move

stadium, so even with traffic from the concert it did truly take 30 minutes to get from the parking lot to the

no room service and the food was wasn't the best

the pool was huge and clean which was great for the kids

we enjoyed complimentary cookies. wings were very good ordered through room service.

there is no parking fee (again, looking at you, sonesta), and the staff is extremely cordial

of room and breakfast area

but only because we had spent a month in thailand and a better hotel for 30 days & hot cooked breakfast was

i did not use the gym but walked by it and it looked nice

breakfast area was kept well stocked and very clean and tidy and the staff were very friendly and

breakfast was very basic and nothing got my attention

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

room was good and breakfast was great

plowing of the parking lot was awful

was told twice by the front desk that each of the four floors had a guest laundry room

was phenomenal and went out of her way to help me with getting the food up to my room for the kids

bill that was slipped under our door i realized we were charged three times the amount for the pet

more parking please

kids running wild & no one stopping them

the patio, elevator and laundry room could use some sprucing up.

hotel and our room were comfortable and the supplied breakfast was great

breakfast was available before the stated time

breakfast good-staff excellent, went out if their way to help with shuttles

pool was closed for renovations and i wasn't aware, so my kids and i couldn't enjoy to the 100%

don't give a room next to the laundry area.

was a market place available for drinks, snacks, and laundry items

we used guest laundry facility

on site laundry was great

staff was very nice,she let me know that there pool and gym is open by appointment

they had an indoor pool and hot tub, a laundry room, a cooking grill

room wasn't cleaned well food on floor, found dirty laundry in closet

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

great pool. great price

the pool and whirlpool were great!

and coffee in the morning or for on the go grab an apple a cup of coffee and hit the road on site laundry is

the staff was rude and impatient. there was a gross raw meat smell coming from the laundry room.

there is also a laundry room and they give free tide packets

overheard a family having problems obtaining change to do laundry

laundry could be cleaners

the laundry machines were 4 dollars each

there was even a laundry room at the hotel

coffee should be available also there should be at least oatmeal in the morning you say you offer breakfast not

free parking

breakfast at 5am??

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry facilities, pool, basketball court, large yard area, restaurant about 50 feet away.

laundry didn t work, expensive. no corporate rates

laundry not available

i had trouble accessing the gym in the early morning hours, but the receptionist opened the door after asking

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

loved the breakfast, pool, gym

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

flush was extremely loud, water pressure was off, paint was chipping in pool area, but there were signs of

staff clean rooms location is not ideal but not horrible either the breakfast in the morning is wonderful and

the expectations were not only met but surpassed with a nice parking spot and amazing breakfast

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

the breakfast was great, good selection to choose from.

pool is very small so 2 families with kids is pretty much all it can handle

breakfast, brand new hotel, lovely huge room - decent internet

comfortable beds and an indoor pool