pool was small and crowded

kitchenette location beds are. very comfortable room was very clean and roomy wi-fi works well

the location was really not great just in a big parking lot with highway surrounding it

they had variety of options for breakfast (sausage on biscuit sandwich, scones, make your own waffle, etc), we

were apparently 2 groups of kids staying that night

room outside laundry so loud at times. beds could be more cozy

next to elevator, ice machine and laundry

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

give us a room located backyard noise all night , laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

is off season so clearly there s no access to the outdoor pool

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

situated conveniently next to a laundry and shopping center

cockroaches, laundry facility

had previously called about having coined laundry which they responded

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

pet friendly. $100 was fair for 1 night room in newport. got it on sale tho

and coffee in the morning or for on the go grab an apple a cup of coffee and hit the road on site laundry is

and having laundry facilities was so helpful

overheard a family having problems obtaining change to do laundry

super friendly staff, laundry on site, and great space.

laundry could be cleaners

there was coin operated laundry, free coffee, a good breakfast, and very friendly staff.

i didn't use the business center but it looked adequate and so did the laundry room

laundry machines cost 1

the laundry facilities were very good, which is important when staying for a week

the few staff on hand were having to greet guests, provide laundry services, manage guests needs

the gym is tiny, has no windows, and is placed next to the laundry room

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

room is spacious, the bed is too comfortable, and the outdoor pool is nice

the wifi was good as well

pet friendly, accesible, quiet, attentive personnel.

pool option, breakfast, comfy bed, large smart tv

breakfast that was included was very good!

wifi was good

the breakfast was sufficient for what is needed to get the day started

it was all good except for the subpar breakfast

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

parking was convenient as there were numerous spots to park close to the entrance

pool hot tub comfy beds and bedding very cozy to have a table the tucks away for convenience

nice, clean and friendly staff. pool area is very clean and nice to sit by.

very clean and well keep. gorgeous pool, comfortable bed. kind workers.

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

breakfast was standard but everything at this hotel was surprisingly nice, newly remodeled and

pool area spa tub and nice big rooms

large bed , clean bathroom plus hot-tub ,blow dryer ,microwave ,refrigerator, large tv, wifi ,ac iron and ironing

plenty of parking

the patio, elevator and laundry room could use some sprucing up.

breakfast was kinda lousy

kids was jumping in the hot in and all

breakfast was awesome as

the pool was the cleanest i have seen at any place

don't give a room next to the laundry area.

we used guest laundry facility

was a market place available for drinks, snacks, and laundry items

on site laundry was great

and plenty of parking

mple touches made a world of a difference); appreciated the turndown service; complimentary breakfast (wonderful

we had an aperitif at the bar downstairs then had dinner at dining room

we had room service ,few things missing from our breakfast we ordered but food was great .

delicious breakfast

both the room and the private patio; lovely afternoon tea which was brought to the cottage via room service due

laundry bags

everything, staff was awesome made sure he had everything we needed, breakfast was awesome

breakfast had a lot of options for kids and adults

the pool water could be warmer and the air a little cooler in the pool and gym

having the bedroom separated from the living room, the clean bathtub and the quiet swimming pool, the basic

given that the pool & gym were closed due to covid, the price should have been decreased

the kitchen was fine except the ice bucket was held together with masking tape

was immaculate and the kitchen was stocked with any pot pan strainer utensil that you could think of for a person

small towels in the pool.

they upgraded our room for free and rooms were clean and breakfast was great!

kids screaming hurt your ears and some could not stay in room

the pool was a nice size and so was the hot tub

my kids enjoyed the pool

was close to the town of newport, it was clean, had breakfast, plenty of parking, clean and comfortable room

off every hour to downtown newport - that was such a definite plus so convenient and helpful as parking in

local great bus transportation shopping and laundry facilities across the street

laundry machines available for a fee

easy to get to. access to shopping public transportation laundry

the kids love the swimming pool too

four days with two kids and no pool

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

one tiny bar of soap.

pool was great

not far and plenty of parking

free laundry right across the hall? incredible!

and laundry from previous guest sat outside our door for hours

great laundry room

there were free laundry facilities on my floor and activities and movies every day

our room was above laundry so it was noisey at times!

laundry facilities would be nice in the main building

had own laundry on premises

big room, free parking and wifi was great! staff were very friendly and helpful!

tv worked and wifi worked well

difficulty in exiting parking lot onto a busy street

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

spacious

things: the door into the room was bent in a strange way, and the wifi and chromecast gave me a lot of trouble

we didn t always get a parking spot in the hotel lot.

pool not in main hotel

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

room was great! kids loved the pool! excellent hotel!

only complaint we had was the workers in the breakfast area, they never offered a kind greeting, they all sat

nice variety of food for the breakfast, rooms were very nice and clean, staff very nice too!

gym, pool and hot tub perfect

reduccion of room service, and the carpet on the fifth floor clearly needs shampooing.

my kids want one in our house

the hotels fault but just wish the bars in the hotel and the outside bar were open

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and

we didn t get a long time at the pool because it was swarmed with young kids till about 9-9:30

good location for harbor views has laundry

the pool was heated and the kids had a great time

pool heater was not working and this was a let-down.

this one mostly because it was beautiful, the bathroom is not huge, but i wasn t looking for a spa just a

after 5 to get room despite requesting early check in impacted dinner reservations

great location, fantastic breakfast and friendly staff!

we went up to the rooftop cocktail bar on our first night but waited 15 minutes to get served without success

they could have a few more seats around the pool, but the spa area is clean and welcoming

breakfast choices were excellent and were also very well done

rooms beautiful hotel delicious breakfast friendly staff excellent location great rooftop bar with a fab

early check in, helpful staff, great place,5minutes from the center of newport.

room is very large and spacious, the kitchenette is well-equipped and comfortable, the laundry room is accessible

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

plus they have a laundry room which really came in handy

machines broken the entire stay room service very late in day had to walk quite a ways to but ice in very warm

needs a better gym and would have liked a pool.

i adored the fireplace and the view of the water

i stayed in the handicap room where there was no tub and the fireplace didn t work

pet friendly hotel with a personalized atmosphere

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

the fireplace in the room was what sold me on this place

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

they were so pet friendly and the location is perfect walking distance to all newport offers - loved it

we traveled with a little pet, called to inform about that prior to reservation, gave us pet-friendly room

not the spa like atmosphere as in the description

wifi was very patchy and only worked in the bedroom, and even then not all the time

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

we used the pool, laundry, ate breakfast and also used the printer

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

laundry not delivered to room and some items lost

easy access to major highway and near amenities. excellent parking space.

the wifi didn't work at all. i had to use a personal hotspot to get into the internet.

also full kitchen in your room

of being right on thames small kitchen facility and a living room space separate bedroom space and living room

parking was a bit rough checking in. lot is a bit small..

poor cleanliness mouse feces in bathroom and cabinets in kitchen te area very dusty, surfaces not clean trash

so nice to have the coffee upon arrival, maps and directions, laundry, and an amazing rooftop deck

views from room and top deck kitchen was great, staff very helpful bed was great ,free parking, coffee and

location was very nice. fully equipped kitchen.

the grout on the floor in the kitchen shows some wear, and the bathroom grout and shower floor were dingy

bathroom and kitchen tile grout was filthy

location, ample parking, walking distance to downtown, personable and helpful owners, delicious breakfast

a beautiful property very conveniently located near shops and restaurants. parking available.

location, ample parking, walking distance to downtown, personable and helpful owners, delicious breakfast

was hoping for the robes and fireplace as was advertised

the light and fresh self-service breakfast

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

lots of space, exceptionally comfy bed, basic kitchen, oversized tub in master bath and in unit laundry

poor wifi service and the assigned parking area could have been better

we went with our kids

the kids had a good time in the pool

easy in/out and parking

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

lovely social meeting room (lounge - bar room) at the front -- very welcoming, warm and attractive

great bar and restaurant

the room was available for early check in which was great

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy

animal policy nobody is being sure pet owners are being responsible the dogs urinate all over the carpets and

the kids lived the pool, the breakfast was awesome, something for everyone

was very spacious with nice kitchen facility

the kids lived the pool, the breakfast was awesome, something for everyone

great location and friendly staff. nice size pool, good breakfast and nicely priced room.

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

the told me my kids had to sleep on the floor

parking. beds without mattress protectors.

just the pool noticed after i got in little bits of hair,other floating in side of it but all

it was drafty, both in the bar and in the restaurant

we loved our victorian room with a fireplace, it was beautiful

the open kitchen beside the bar is one of the hotel s pleasures

the room was awesome. fireplace,heated bathroom floors

they ran a courtesy car into town to save the problems of parking

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

the pool was awesome

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

was very pleased to have laundry facilities self-serve on site

the noise that could be heard through thin walls, such as kids yelling or jumping on the floor.

location was great, free parking, breakfast included, hot tubs were lovely.

wifi signal too weak

old nasty rugs no signage when you come to the hotel poor front desk location you enter a hot laundry room area

clean convenient affordable, and has a pool and even laundry

everything except the laundry options.

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

had a laundry on site but i did not use it

beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

rooms were nice love the pool and hot tub plus you get breakfast too ..staff was great

the breakfast was good, very fresh, constantly attended by the staff.

great service! comfy blankets, clean place and room and free breakfast topped the stay!

price, location, hot water, employees, parking access, good sized frig in room, comfortable bed.

were so many tv stations to choose from so we were able to enjoy some great movies, a great mini bar fridge and

was perfect, kids loved the pool, room was neat and clean, we needed extra towels and the staff brought them to

the amenities great fitness and coffee shop the snack shop the bar all great

were kids running up and down the hallways, banging on the walls and my room door

they have no food service or room service at this time that some people may find to be a problem however i felt

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

the free laundry, the free breakfast, and the decor of the room.

some of the breakfast was good. pool is indoors. free laundry.

have laundry in premises, could be a good option if longer stay and travelling with

excellent staff great breakfast great location

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

the breakfast was good

cleanliness, great and helpful staff, fair pricing, shuttle service to airport, and the breakfast is very nice

bed was comfortable and the wifi worked without lag/any issue

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

breakfast was reasonable and location was good

living in the walls, coming in and out of the kitchen area through a hole in the drywall

great experience. clean room, great hospitality, and very good breakfast.

kitchen amenities and daily breakfast

loved everything but were bummed we couldn t use the pool