beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

pool, jacuzzi, breakfast...right off interstate 95 just south of providence....art c

free parking, amenities

price, location, hot water, employees, parking access, good sized frig in room, comfortable bed.

very delicious breakfast

jacuzzi would had been nice with the extra room next to the pool they had and a restroom in or near by the pool

layout, how quiet it was and the ease of having a kitchen in our room

couch had stains on it, kitchen table not cleaned.

the kids were unable to spend more than five minutes in it

like that the beds were in separate bedrooms so kids could have own space

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

the staff are courteous ,the facilities are well maintained.good wifi connection.

pool was closed for maintenance, greatly disappointing the kids traveling with us

parking. beds without mattress protectors.

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

parking was easy access

was a market place available for drinks, snacks, and laundry items

we used guest laundry facility

on site laundry was great

don't give a room next to the laundry area.

also, an excellent breakfast

the patio, elevator and laundry room could use some sprucing up.

first of all the price, the breakfast was really good every morning, the atmosphere was great.

breakfast good-staff excellent, went out if their way to help with shuttles

pool was closed for renovations and i wasn't aware, so my kids and i couldn't enjoy to the 100%

breakfast was available before the stated time

laundry could be cleaners

super friendly staff, laundry on site, and great space.

nice inn. close to nearby shops and restaurants. good laundry facility.

overheard a family having problems obtaining change to do laundry

the staff was rude and impatient. there was a gross raw meat smell coming from the laundry room.

new, clean, quiet, good parking. laundry area large and clean.

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

cleanliness and laundry facility.

too lazy to even wash dishes, or pick up their laundry

the bed was nice not worn out or sinking in the center. laundry & vending area.

the waterfront views, hotel room, and gym facilities were all great

wifi as subpar as well in terms of speeds

styled nicely with a spa like bathroom the room still felt a bit depressing with all the grey

wish there were room service.

the food at the bar was great and the staff was friendly

they have no food service or room service at this time that some people may find to be a problem however i felt

i loved how close it was to tf green and that there was even a free shuttle

were kids running up and down the hallways, banging on the walls and my room door

there is a gym and small pool, so for the price, it's great value and i would certainly stay

wifi was pretty bad

the pool was warm and i could actually enjoy it with my kids

pet friendly helpful staff

the amenities are why we stay here, as we have young kids and spend a lot of time enjoying all the hotel has

but the staff and service are what sets this place apart from other wonderful bed and breakfast

breakfast was great and pool was fun.

laundry room filthy with broken equipment

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

the staff was helpful and we appreciated being able to do laundry

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

they have laundry facilities available, good breakfast and free parking

some of the breakfast was good. pool is indoors. free laundry.

the free laundry, the free breakfast, and the decor of the room.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

have laundry in premises, could be a good option if longer stay and travelling with

free parking

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

the restaurant room service menu seemed limited

wifi access. all information states

baseball team. kids running up and down the hallway all night.

felt that the pet fee was high, $75 for one dog and $12 for outdoor/ground parking was unnecessary

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

availability of shuttle to airport and full breakfast buffet

shuttle service

bed was comfortable and the wifi worked without lag/any issue

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

stained couch; nasty hallway and steps to exterior room entrance; 'freee' wifi did not work;

the first non smoking room i was assigned smelled horribly of smoke, there were cigarette holes in comforter,

staff very helpful and the pool is great

being offered breakfast

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

refrigerator was full of food and i had requested to have early check in and it dirty when i got

better direction from the airport we ended up on a side street at 12:00 at night me and 2 kids it was very

like wifi and outlets for devices convince to airport and pickup service

the room design sucks when you have kids because the sink is in the room with the beds

pet friendly, clean and fairly comfortable. the staff was very friendly.

no wifi or telephone service, no in room amenities like coffee pot or hair dryer, cold floor

the receptionist was friendly. separate building for smoking & non smoking rooms

i stay in smoking rooms, when in my pro-file it is very clear that i do not smoke and they do not have more

wifi wasn't working - my bathroom exhaust fan wasn't working - could smell smoke in a non-smoking room in a non

was next to laundry room it was going all night

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

they said laundry service was behind so we had no towels for our entire stay

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

was slow and laundry was out of service, but the stairs were accesible

my kids also enjoy the poll and

the kids loved the pool in the room was clean

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

nicely equipped kitchen facility

also great location and pool was enjoyable large grassy area with shade trees to sit under and shopping plaza

laundry room only had one washer and one dryer.

pool and gym were closed, the electronics were outdated

my kids really wanted to swim

quick early check in. great staff in the front!!

free parking

and the hotel offers no laundry service

a bit outdated and the double beds were really small, hard to even fit two (tween) kids in

night of our arrival, there were kids stuck in the elevator and the fire dept

gym/fitness center would be good enough for most people i guess, but i for me it was missing one

gym was small, bathroom in room very small

the guest laundry was good and a bonus for travellers but was an extra cost.

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

bar had a very small selection of alcohol; also no straws for drinks anywhere in the lobby

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

the gym is in a dank basement that smells of mold.

was a room service tray with dishes and glasses from a room down the hall left there for the entire time

no laundry facilities

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

c) no laundry services on site other than just pressing

no laundry service

there was no operating laundry service

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

location and laundry facilities.

wifi was good with a strong singal and connection speeds were good most days

there was barely any cellphone service in the building and wifi was not included which is absurd for the price

i appreciated the laundry room

the drying machine in the laundry was not as clean as expected.

laundry room is too small and only one laundry in the big hotel

location, cleanliness, breakfast

no gym, or any extra facilities. but totally served our purpose.

maybe the central laundry dryer broke down

tried to get something to eat in the pub/bar downstairs after the show

got room service and it was expensive - over $60 for 1 pizza, 1 doz wings and 1 drink was too much

gym facility

restaurant and bar were closed on sunday and there is really nothing else very close by

handy laundry facilities (extra charge) and good sized gym with peloton bike

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

breakfast was ok, location ok

rooms were complete with kitchenettes, refrigerators, desk, living room, bedroom and bath

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

sheets stained, smell of the laundry area near my room

night staff did not know much information about when the bar and restaurant stopped serving food

dinner was amazing, day time and evening staff was fantastic and very helpful, pool and hot tub area was very

best if they used unscented laundry detergent

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

onsite guest laundry, very convenient

laundry services apple pay not operating, difficult to find change for machines

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

nothing in the kitchen not a single thing..you have to go 2 the front desk 2 get everything...

the room loved that it had a kitchen

i was surprised by the pets but it did not affect my sleep or my opinion of this hotel

great hotel but no frills whatsoever. there is no continental breakfast just a

give us a room located backyard noise all night , laundry

room outside laundry so loud at times. beds could be more cozy

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

next to elevator, ice machine and laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

the laundry facility very seriously needs an attendant

there were plenty of washer and dryers in the laundry room

laundry had someone s hair all over it included in the towels.

kitchen. laundry. cable. staff are friendly and hoapitable.

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

pool, outdoor fire, decent breakfast

i loved that i was able to get a late check out

said kitchen facility

only complaint is that the pool was out of service all 3 days

location near laundry on first floor was not the best

a welcome plus was the guest laundry

fridge and microwave in our room, on-site laundry and all areas were very clean!

she always helped my kids feel extra welcomed

our grandson loved the pool great location and quiet

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

easy parking

was vandalized in parking lot over night

it was convenient--parking was easy and free

breakfast had plenty of options

the parking lot was full but once i checked in it was quiet

top of our room 2nd f family with kids to much jumping walking noe s

maybe that they have a pool, but didn't even see or use it.

unfortunately i didn't get to enjoy the pool but heard it was very nice

hot breakfast.

laundry room was dirty

gym was too warm and couldn't change the channels on the tv screens

the wifi was spotty at best making checking email for work and personal use frustrating

wifi didn t work

liked the free parking

there was coin operated laundry, free coffee, a good breakfast, and very friendly staff.

laundry machines cost 1

the laundry facilities were very good, which is important when staying for a week

the few staff on hand were having to greet guests, provide laundry services, manage guests needs

i didn't use the business center but it looked adequate and so did the laundry room

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

is off season so clearly there s no access to the outdoor pool

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

it was all good except for the subpar breakfast

all loved the breakfast, quality and variety

free wifi the shower was very

breakfast that was included was very good!

close in proximity to uri which we were visiting for of kids

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

located without the higher prices and parking charges of downtown providence

hotel desk staff very helpful. bistro bar staff were helpful.

i did not use the pool or fitness center.

very nice hotel, big rooms, nice bathrooms, hot tub is awesome, plenty of parking.

decor, pool, wifi, proximity to highway made travel to smithfield & providence very convenient and very

breakfast

the room was huge, the lobby was really nice and clean, parking was perfect

clean spacious room. full kitchen and bathroom were great. my wife and i will stay there again.

breakfast was delicious and they had many options to choose from

pool was closed and we had specifically went there for the pool

situated conveniently next to a laundry and shopping center

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

cockroaches, laundry facility

had previously called about having coined laundry which they responded

wifi was too slowe to watch tv.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

pet friendly, accesible, quiet, attentive personnel.

wish they had a snack bar and a menu more kids friendly

we had a pet friendly room and there was a little dog bed and treats when we arrived

kind, professional and friendly, from check-in, to dinner/breakfast, to beach facilities, valet parking and in

we had room service ,few things missing from our breakfast we ordered but food was great .

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

both the room and the private patio; lovely afternoon tea which was brought to the cottage via room service due

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

there were free laundry facilities on my floor and activities and movies every day

great laundry room

free laundry right across the hall? incredible!

our room was above laundry so it was noisey at times!

and laundry from previous guest sat outside our door for hours

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

have to walk outside to enter a separate building where all of the facilities are located (pool, gym, sauna,

only thing i would say is that the ac unit is in the kitchen/pull out bed area and not in the main bedroom

have trouble walking or family members who can't walk distances, and dont want to have to pay for parking downtown

we drove and paid for parking almost everywhere

the kids really enjoyed the stay

this area is surrounded by all the rooms, and it’s not uncommon to hear kids at play 7am

also spa services on the premises

the pool was very shallow - about 4 feet only. our teen kids were disappointed.

wifi was not the best

good location for harbor views has laundry

the pool was nice for the kids to enjoy

you could walk to the mansions and cliff walk if you want , we drove since we have little kids, but super close

kids loved it

wasn t at all luxurious as i imagined a spa hotel would be

the roof top bar is great but the bartender in the main dining is a very fine mixologist

the rooftop bar offers a spectacular view of the harbor

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

breakfast was good. location beautuful

breakfast was good but not included in the price

room is very large and spacious, the kitchenette is well-equipped and comfortable, the laundry room is accessible

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

plus they have a laundry room which really came in handy

had a good size kitchen and big bathroom with large tiled shower

great location, small hotel, had full kitchen and separate bedroom.

also love meeting the owner and our perfect breakfast on th porch

fun little candy bar was a nice surprise

not expected, but there could have been a grab bar in the shower and next to the toilet( as the seat was low)

was our first bed and breakfast that we have been to and it did not disappoint

we couldn't turn off the 'fireplace.' we just put the air conditioner on

location, bar and public area very good.

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for

bedrooms where comfortable, great location and friendly restraurant and bar staff

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

property is cute, very friendly, small gym, and delightful breakfast, and is walkable to downtown

we traveled with a little pet, called to inform about that prior to reservation, gave us pet-friendly room

) they recently added a small gym, so that was a nice surprise

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.