it could really also use a laundry area truthfully

room reeked of smoke, i asked for a non-smoking room

there were two extension cords running across the parking lot to the area that looked like a make shift picnic

we can't take her if we run out to eat or go to the store when it's hot it is illegal to leave a pet in a car

i like the fact that they have smoking rooms

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

wi-fi did not work and the laundry did not work

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

laundry not available

laundry facilities, pool, basketball court, large yard area, restaurant about 50 feet away.

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry didn t work, expensive. no corporate rates

breakfast it was nice to know the pool was open i didn't use it the attendant at the desk was really

has a beautiful pool (we did not use it, but great for kids)

everything was great lots of different selections for breakfast which was wonderful

he would be aggressively exhale at the kids if they mad any lil spill or didn t know boss to work something

breakfast, pool, clean and friendly

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of foods

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

the pool

plenty of parking

just guests hanging out in the parking lot at 12a and later being noisy

the gym was huge and very well-equipped with different types of equipment

the only downfall was room 148 is right next to the laundry room and they were so loud so early

shower curtain needs laundry or changing

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

parking in front of room, cleanliness, decor, friendliness.

hotel had a pool, exercise room and laundry for guest use

extremely comfortable. good facilities (pool, laundry). breakfast included.

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

has a laundry room, vending machine and location is close to shopping and restaurants

a laundry room was on the same hallway with payment by coin or credit card

staff near laundry room was much more welcoming and informative

beds and breakfast

the pool wasn't open

breakfast, laundry facilities

water at breakfast tasted weird

out onto a back parking lot, makes sense for a hotel in a convenient location near the highway but i would only

no big deal but pool under construction.

the pool was wonderful clean and an added bonus for my grandaughtet

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

i liked having a bath tub extra towels and laundry

comfort , laundry,fast room service

laundry with 24h access, big parking near hotel enter/exit

even the laundry rooms were bad

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

it was very clean and modern. staff is very friendly. had a laundry room for convenience

the laundry facility very seriously needs an attendant

laundry had someone s hair all over it included in the towels.

laundry machines need attention

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

has all the basic stuff, ice, laundry, e

the laundry facility was down for some time

did have a laundry room

it s got the laundry on the fourth floor very convenient

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

breakfast, pool, workout room.

newly renovated and great breakfast

gym should have a way to sanitize equipment after each use.

local kids on bikes driving through parking lot several times harassing us for no reason.

the pool is nice for kids, they have a new pickle ball court and the lobby area is nice

the food and breakfast

cause it said pet friendly but when arrived they change to not pet friendly so they had to call owner to approve

the pool and hot was beautiful

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

laundry services apple pay not operating, difficult to find change for machines

onsite guest laundry, very convenient

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

laundry service available but no soap for purchase

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

laundry room is too small and only one laundry in the big hotel

shower gel at all not even a squirt that she did offer to replace but i didn't want to disturb my kids who were

droplet ( not sure) on the carpet by the desk, the room was very clean - so glad that pets were accommodated

laundry did not work

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

they said laundry service was behind so we had no towels for our entire stay

was slow and laundry was out of service, but the stairs were accesible

laundry room only had one washer and one dryer.

my kids really wanted to swim

stayed in room 319 that has a parking lot light that shines directly into your room

location was convenient, decent parking.

parking was also poor

called before we book about there pet policy we were told pets were free we told them that we had to work durging

room, fouled toilet, smoking smell, sheets did not fit bed, holes in walls, people partying in next room all

the receptionist was friendly. separate building for smoking & non smoking rooms

pet policy

i stayed in non smoking room on 2nd floor

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

and if housekeeping is that proactive, how was there dirty laundry in my trash

no room service was provided after it was scheduled.

wish bar was open and that they served breakfast

efficient laundry room

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

kitchen in the room !

room is very spacious, comes with loving room, study corner and attached kitchen

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

it's walking distance to the airport and they have 24 hour shuttle service!

the buffet breakfast is included, the food kept fresh and replenished

room was updated and the bed was comfortable and breakfast was included in the price

wifi was glitchy, taking a lot of time to connect. room lighting needs improvement.

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

location and laundry facilities.

only drawback was the somewhat moody laundry machine

it is also pet friendly so i wouldn't be surprised it it was urine from a pet that had once stayed in that

a lot motorcycles and fast cars, only breakfast available is from

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

c) no laundry services on site other than just pressing

no self service laundry. very inconvenient.

no laundry facilities

no laundry service

the guest laundry was good and a bonus for travellers but was an extra cost.

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

we were offered an early check in when we arrived at 11 am and concierge advice

and the hotel offers no laundry service

food was great for breakfast. bar and food good at night.

gym was small, bathroom in room very small

location, walking distance to the mall and 10 minute drive to the casino

the gym was very nice

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

sheets stained, smell of the laundry area near my room

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

wish the outdoor bar /grill was open and the pool could ve been heated more

the buffet breakfast which was included in our room rate was delicious - so much variety - could even order a

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

airport shuttle was literally a 3 minute ride. so convenient!

the staff was very accommodating to our requests and we appreciated the shuttle to/from the airport

excellent accommodation breakfast was great room comfortable and very clean staff very friendly

maybe the central laundry dryer broke down

to waterfire event, all staff were extremely welcoming and professional, including valet and bar kitchen staff

beautiful location with ample amenities. i really enjoyed the gym.

gym facility

common areas were very nice, gym spacious and clean with allot of equipment, the staff is fantastic at this

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

outdated, charging for water at a hotel that s $100+ per night is wrong, wifi intermittent, hotel below usual

i don't think its a good idea to have outsiders come in and use the pool and take away from paying guests

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

know there is a $75 pet fee but i was confused about the other $75 i was charged upon check in ($150 total)

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

some of the breakfast was good. pool is indoors. free laundry.

have laundry in premises, could be a good option if longer stay and travelling with

the free laundry, the free breakfast, and the decor of the room.

i had to roll my mother in the parking lot and pull her up the curve

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

they have a grab and go breakfast

i was told i would receive free wifi but was asked to pay extra for faster wifi

pet friendly is fantastic (although i didn't have my dog along this time, i will in the future)

the location was good from the convention centre and a lot of parking

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

the staff was helpful and we appreciated being able to do laundry

laundry room filthy with broken equipment

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

laundry room was dirty

was a latino family that had the pool locked down and my kids wanted to go swimming they trashed the pool area

was a latino family that had the pool locked down and my kids wanted to go swimming they trashed the pool area

had booked for a cheer competition

parking could ve been closer with more open spots

outdoor bbq, porch, rooms, kitchen, size, housekeeping

the breakfast was just right. perfect number of choices.

loved everything but were bummed we couldn t use the pool

pool and hot tub were nice

living in the walls, coming in and out of the kitchen area through a hole in the drywall

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

i wish i had breakfast

non-smoking rooms smelled like smoke. room was filthy.

there is lots of parking right outside my door, i love it!

the parking was right in front of the room and the location was nice

well equipped gym

wifi was pretty bad

there must have been a tournament or something but there were kids running, jumping and yelling in the halls

clean, spacious, great bar and delicious food

staff but friend called for someone to bring up a luggage cart as she was traveling alone with 2 kids

the waterfront views, hotel room, and gym facilities were all great

view and atmosphere in bar and on deck and lounge is relaxing

hotel was beautiful. great location. everyone was pleasant. would like room service tho

your bar is expensive

gym. outdoor terrace. great cool design.

there was someone's laundry left in my

him to move me to a different room and he said it was not available and then went to the same laundry room three

more than 1 washer in laundry area, however i was thankful for the 1 and not having to go out in the snowstorm

dryer in the guest laundry was not usable.

great breakfast clean easy parking

new, clean, quiet, good parking. laundry area large and clean.

cleanliness and laundry facility.

timing as something happened and there was no hot water or laundry services and we had booked this place for

the bed was nice not worn out or sinking in the center. laundry & vending area.

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

air conditioning! open pool, the laundry,staff and breakfast was great!!!

i touched the room next to the laundry room and there was a lot of noise.

that i even used it during my stay but i personally feel like the pool would make more sense being in the back

sad the gym wasnt open and no breakfast..the pool would have been nice but i get it..covid

breakfast was awesome

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

laundry facilities very clean

the laundry room had a big sink to hand wash clothing

wifi connection was bad

there's plenty of parking

breakfast and laundry!!!very helpful staff.

a coin laundry would be an excellent addition. :))

wifi was wide open without a password which made it unusable for security reasons

good breakfast

breakfast and laundry!!!very helpful staff.

i brought a load of laundry from home to wash because my home had no power which is why i needed a hotel room

loved the pool, frees breakfast and laundry facilities

pool had too much chlorine the kids burnt their eyes and we couldn t stay more then 2 hours cuz the smell

wifi could have been better

room itself was clean amenities were great pretty quiet we were on the street/parking side

it was convenient having laundry on site

location parking lot entrance room was cute staff were very friendly

good parking

over priced considering it s under construction, no breakfast, and can t use the gym

very good gym, big thumbs up on that very clean and the size of the room was great

i needed to do some laundry while staying there

i liked the location, room cleanliness, and breakfast.

should offer better breakfast.

was spacious and had a good kitchen space with a full fridge and microwave

rooms were large, loved the full kitchen in room

everything and esp they had laundry equipment for the guests!!

maybe the location of the room, side view, and it was close to the electrical room and laundry.

the pool is convenient and safe for kids

amazing customer service! gorgeous decor! sublime bed! scrumptious breakfast! must return!

no free wifi

local great bus transportation shopping and laundry facilities across the street

easy to get to. access to shopping public transportation laundry

laundry machines available for a fee

great location, easy check in, quiet, balcony, free wifi, breakfast.

space, compfy, clean wish it qas warmer to use the pool but no biggie, would deff come back

nice pool, very clean happy with everything will be coming back.

very clean. friendly staff. lots of parking. super comfortable bed and pillows.

cleanliness ,breakfast & location

were apparently 2 groups of kids staying that night

clean. courteous staff. nice room. indoor pool and gym were fine.

lobby and laundry also appeared to be cleaned regularly

also they have laundry on property

i even did my laundry there

available laundry quiet room

about the area and willing to help with ordering in or local entertainment venues they provided laundry facilities

everything was clean and comfortable wifi and tv good a/c worked

recommended parking for the george strait and chris stapleton show at gillette stadium

evidently this place is pet

if that wasn t bad enough, little to no wifi

non-smoking room was above and between smoking rooms

we didn't like that the pool wasn't open

waking up to screaming kids at 7:30am wasn t fun

room and i didn't like how far everything was from hotel and not too much water there besides the gym

convenient parking

my kids walked around in there socks and they were so nasty before they went to

had own laundry on premises

laundry facilities would be nice in the main building

the room had a couch/chaise lounge, fridge, and wifi plus breakfast included and a small pool outdoors

cause my car broke down in the parking lot and the lady called her husband to help us

no chairs to sit anywhere except by the pool. everything else was great.

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it s pet friendly is

friendly staff, nice room with sliding glass door to the parking lot, good hot tub.

nice little continental breakfast offered

tub, pool open until 10

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

i love the spa tub

large bed , clean bathroom plus hot-tub ,blow dryer ,microwave ,refrigerator, large tv, wifi ,ac iron and ironing

super quiet, very pleasant friendly staff and breakfast

breakfast, jacuzzi

laundry bags

clean, great pool for my little ones, we appreciated the breakfast bar, cookies at check in, and really friendly

had a lot of options for kids and adults

on first floor right next to pool, gym and breakfast room

was told that the hotel would have a full kitchen but it didn't

the bed was super comfy and the kitchen was a nice size. breakfast was great and many choices.

2 tvs, and kitchenette

they upgraded our room for free and rooms were clean and breakfast was great!

friendly staff. excellent breakfast

love the kitchenette

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

the hot tub/spa was under construction in the pool area and didn t look good

protein on the breakfast bar and softer, smaller, fewer pillows.

they need weights in their small gym room.

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

comfortable beds, pet friendly for our little pup

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

full kitchen; not expected

accommodations were spacious; breakfast was excellent; staff was friendly and helpful.

the rooms were clean and there was a lot of space and tables in the breakfast area.

my kids opted to sleep on the pulll out couch than sleep in the bed

gym was under construction so not usable

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

the only things that i didn't like was being so far from the elevator and no game room for kids.

beds were comfortable, and my grandsons loved breakfast

it has a nice pool as well

they let me have a late check out for noon without any extra charge

breakfast great. kids loved the pool. great location close to gillette

it was close to the highways and they have stores in the same parking lot as the hotel that you can just walk

cockroaches, laundry facility

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

had previously called about having coined laundry which they responded

situated conveniently next to a laundry and shopping center

can say someone was smoking pot but not hotels fault

early check in, helpful staff, great place,5minutes from the center of newport.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

even though there were no meals served at the hotel the bar was open for cocktails after returning from dinner

the gym is tiny, has no windows, and is placed next to the laundry room

restaurant is very nice but to fancy for my kids

friendly staff, laundry facilities, great room with a kitchen and refrigerator.

laundry facilities were coin operated need up grade to debit or credit charge

loved the breakfast. very friendly staff.

the room was huge with a nice kitchenette, full fridge, stove top, etc

kitchen, utensils pots and pans, access to the pool, huge room, big bathroom and everything was

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

the pool, fitness center and guest laundry are not open for use

long line of folks waiting to do laundry into all hours of the night

desk who checked us in was so pleasant, even gave us a complementary upgrade and we even had an early check in

i have to bar close very early

hotel desk staff very helpful. bistro bar staff were helpful.

the kids loved the pool and enjoyed it every night

if you have kids, make sure they know ahead of time not to run because they will slip and fall

gym ac was broke

convenient parking

above me run around all night and morning from 11pm throughout the night till 6am , and they had kids jumping

breakfast

pool was closed and we had specifically went there for the pool

breakfast food were not very good

is off season so clearly there s no access to the outdoor pool

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

large laundry facilities

paid the price that included pool, laundry, gym

old nasty rugs no signage when you come to the hotel poor front desk location you enter a hot laundry room area

everything except the laundry options.

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

was very pleased to have laundry facilities self-serve on site

newer rooms. water views. access to pool and hot tub.

my kids complained ants were everywhere, and the tv remote didn't work most of the time due

the spa was wonderful