beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

pool, jacuzzi, breakfast...right off interstate 95 just south of providence....art c

free parking, amenities

price, location, hot water, employees, parking access, good sized frig in room, comfortable bed.

very delicious breakfast

jacuzzi would had been nice with the extra room next to the pool they had and a restroom in or near by the pool

layout, how quiet it was and the ease of having a kitchen in our room

couch had stains on it, kitchen table not cleaned.

the kids were unable to spend more than five minutes in it

like that the beds were in separate bedrooms so kids could have own space

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

the staff are courteous ,the facilities are well maintained.good wifi connection.

pool was closed for maintenance, greatly disappointing the kids traveling with us

parking. beds without mattress protectors.

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

parking was easy access

was a market place available for drinks, snacks, and laundry items

we used guest laundry facility

on site laundry was great

don't give a room next to the laundry area.

also, an excellent breakfast

the patio, elevator and laundry room could use some sprucing up.

first of all the price, the breakfast was really good every morning, the atmosphere was great.

breakfast good-staff excellent, went out if their way to help with shuttles

pool was closed for renovations and i wasn't aware, so my kids and i couldn't enjoy to the 100%

breakfast was available before the stated time

laundry could be cleaners

super friendly staff, laundry on site, and great space.

nice inn. close to nearby shops and restaurants. good laundry facility.

overheard a family having problems obtaining change to do laundry

the staff was rude and impatient. there was a gross raw meat smell coming from the laundry room.

pool was small and crowded

pool had a few hair balls floating around, and didnt feel super clean, but with covid taking over

kitchenette location beds are. very comfortable room was very clean and roomy wi-fi works well

decent breakfast - something for everyone from eggs to cereal and bagels

worked very well, we had the suite which has a large refrigerator, dishwasher, stove and kitchen supplies

new, clean, quiet, good parking. laundry area large and clean.

cleanliness and laundry facility.

too lazy to even wash dishes, or pick up their laundry

timing as something happened and there was no hot water or laundry services and we had booked this place for

the bed was nice not worn out or sinking in the center. laundry & vending area.

not much. i liked having room service and a door to the outdoors. i liked the location.

loved how super pet friendly and it is

was perfect, kids loved the pool, room was neat and clean, we needed extra towels and the staff brought them to

should include omelette bar in breakfast price

liked the airport shuttle and location

dirty upon arrival, bathroom sink was so small you cant even wash your face properly in it, room service did

bar has great drinks, service by michelle was wonderful and pleasant

would have like for the bar to have stayed open later.

wifi , was locked out of room for an hour standing outside room

weak wifi signal

kids loved the waffles during breakfast but no bacon

that the pool and hot tub were not working . didn't know til we got there. very disappointing

the amenities are why we stay here, as we have young kids and spend a lot of time enjoying all the hotel has

we also enjoyed the breakfast in the morning

the pool was warm and i could actually enjoy it with my kids

the staff was helpful and we appreciated being able to do laundry

laundry room filthy with broken equipment

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

have laundry in premises, could be a good option if longer stay and travelling with

the free laundry, the free breakfast, and the decor of the room.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

some of the breakfast was good. pool is indoors. free laundry.

full breakfast, pool, pet-friendly & location

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

wifi was sufficiently fast

there was not enough breakfast.

free breakfast

laundry-closed

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

kids at the pool (only 5' fee) doing flips and diving made us really uncomfortable

baseball team. kids running up and down the hallway all night.

my kids loved the hot tub and the pool

kids running and screaming loud talking doors banging at 6 am

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

refrigerator was full of food and i had requested to have early check in and it dirty when i got

better direction from the airport we ended up on a side street at 12:00 at night me and 2 kids it was very

like wifi and outlets for devices convince to airport and pickup service

the room design sucks when you have kids because the sink is in the room with the beds

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

stained couch; nasty hallway and steps to exterior room entrance; 'freee' wifi did not work;

have no negative, the things i will like to see is a fitness center, spa, pool and a breakfast option

parking was convenient and there was a refrigerator in the room

they were worried about the pet fee

wifi wasn't working - my bathroom exhaust fan wasn't working - could smell smoke in a non-smoking

there was heavy smoking in the non-smoking rooms

the wifi

the speed to check in and the friendly with the pet.

non-smoking room that smelled of stale smoke, highway noise in room, shower leak that spewed water all

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

laundry did not work

laundry room was a disappointment - should be a sign to empty out dryer lint basket

was next to laundry room it was going all night

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

laundry room only had one washer and one dryer.

pool and gym were closed, the electronics were outdated

my kids really wanted to swim

quick early check in. great staff in the front!!

free parking

give us a room located backyard noise all night , laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

room outside laundry so loud at times. beds could be more cozy

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

next to elevator, ice machine and laundry

i didn't use the business center but it looked adequate and so did the laundry room

the few staff on hand were having to greet guests, provide laundry services, manage guests needs

laundry machines cost 1

there was coin operated laundry, free coffee, a good breakfast, and very friendly staff.

the laundry facilities were very good, which is important when staying for a week

pool is open by appointment and breakfast is served under circumstances of covid in a proper handling guidelines

the eggs and breakfast meat taste fake

good breakfast, excellent workout facility, nice pool & great outdoor seating/ firepit area

it was all good except for the subpar breakfast

parking was plentiful

and the hotel offers no laundry service

night of our arrival, there were kids stuck in the elevator and the fire dept

gym was open which was nice. big clean rooms

location, walking distance to the mall and 10 minute drive to the casino

twin rivers casino & roger

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

is off season so clearly there s no access to the outdoor pool

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

property has laundry facility on site which is a big plus for long stay traveler

no dry cleaning/ laundry bag provided

location and breakfast buffet

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

and if housekeeping is that proactive, how was there dirty laundry in my trash

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

room service and restaurant not available due to private events

was a room service tray with dishes and glasses from a room down the hall left there for the entire time

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

c) no laundry services on site other than just pressing

no laundry service

no self service laundry. very inconvenient.

no laundry facilities

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

location and laundry facilities.

no food room service, no car service

two queens for my kids an myself

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

toilet is a little low; rowdy bunch of kids in adjacent room were a little noisy.

no pool but that's only because the kids thought it was a bummer.

efficient laundry room

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

our late check out request was accommodated with ease and kindness

maybe the central laundry dryer broke down

room service was delicious

tried to get something to eat in the pub/bar downstairs after the show

place restaurant or cafe is needed for breakfast, its very uncomfortable to have breakfast on the bar area

it is the fastest room service i've ever experienced

onsite guest laundry, very convenient

laundry services apple pay not operating, difficult to find change for machines

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

best if they used unscented laundry detergent

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

the kids loved it

bonus was this property had a shuttle service that we used for the event in town which was fabulous

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

the drawer face was missing in the kitchenette & i found a brand new pack of cigs on top of the cabinets

i was told i would receive free wifi but was asked to pay extra for faster wifi

nothing in the kitchen not a single thing..you have to go 2 the front desk 2 get everything...

parking was good and the room size wasn't bad.

situated conveniently next to a laundry and shopping center

cockroaches, laundry facility

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

had previously called about having coined laundry which they responded

pet friendly, girl at the front desk was amazing. she was really nice.

there were plenty of washer and dryers in the laundry room

laundry had someone s hair all over it included in the towels.

laundry machines need attention

kitchen. laundry. cable. staff are friendly and hoapitable.

it was very clean and modern. staff is very friendly. had a laundry room for convenience

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

breakfast was good, location was great, away from the craziness of downtown, great walking trails,

breakfast was complimentary and delicious

mple touches made a world of a difference); appreciated the turndown service; complimentary breakfast (wonderful

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

we have 2 kids under 3 so between strollers pack n plays n toys

kitchen wasn t open to get breakfast

parking and access to newport through back road

he was obviously popular with other guests, however, as the bar area was packed

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

we had reservations at matunuck oyster bar which shockingly burned down this week (r

our room was not in the inn, but accessed from the back parking lot of the inn

a logical place to keep the cot and pull-out couch's bedding would be the large closet off the kitchen/living

free laundry right across the hall? incredible!

great laundry room

our room was above laundry so it was noisey at times!

there were free laundry facilities on my floor and activities and movies every day

and laundry from previous guest sat outside our door for hours

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

free wifi was awful

spacious

location, view, efficiency. pool complex is great!

pool not in main hotel

wifi was not the best

a little more space in the room; gym was amazing

kids running and yelling in the hallway until after 11pm

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and

were disappointed in the room service breakfast

good location for harbor views has laundry

the property was near a great part of town. great atmosphere. kids loved the pool.

stayed on july 3-5 we got an early check in which was a positive and spent the day at the beach when we got back

the pool was heated and the kids had a great time

excellent location on the historic water front! nice back lawn area to enjoy with kids.

breakfast was ordered for room service but did not arrive (6/16).

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

breakfast was ordered for room service but did not arrive (6/16).

the pool was such a plus and the food was outstanding

the property was well kept. the gardens and rooftop bar was fun for sunsets.

plus they have a laundry room which really came in handy

room is very large and spacious, the kitchenette is well-equipped and comfortable, the laundry room is accessible

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

wifi signal was weak if it even existed

to many screaming kids. you could hear them through the walls of our room.

pet friendly hotel with a personalized atmosphere

room #5 gas fireplace inoperable, told this to staff on 3 separate occasions, but was not fixed, this was one

avery quiet despite being downtown and near bars and clubs. they were pet friendly.

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for

my favorite part was the instant light fireplace - so cool

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final

they were so pet friendly and the location is perfect walking distance to all newport offers - loved it

cost for our pet was high

we had our pet with us and they had a dog bed and dog dishes waiting for her in the room

parking and finding the lobby was wonky but seem fine once we understood

also full kitchen in your room

good parking facility

of being right on thames small kitchen facility and a living room space separate bedroom space and living room

location was excellent - having parking on site is fantastic - views over the bay at sunset were superb

so nice to have the coffee upon arrival, maps and directions, laundry, and an amazing rooftop deck

views from room and top deck kitchen was great, staff very helpful bed was great ,free parking, coffee and

good things - big room - good location - kitchen equipment

the grout on the floor in the kitchen shows some wear, and the bathroom grout and shower floor were dingy

bathroom and kitchen tile grout was filthy

was our first bed and breakfast that we have been to and it did not disappoint

awesome breakfast

clean, friendly, parking & location

was hoping for the robes and fireplace as was advertised

there is a complementary yummy candy bar as well as tea and coffee available to guests

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

lots of space, exceptionally comfy bed, basic kitchen, oversized tub in master bath and in unit laundry

for a hot tub near the pool :) and the shower in our unit inexplicable has two shower heads at opposite ends of

the kids had a good time in the pool

pool is in separate building too cold to walk over there

parking spot was tight but that cant be helped