breakfast was great, beds are comfortable, and the pool was nice and warm.

staff. pool. parking.

you had to leave the facility and walk across the parking lot to the swimming pool

breakfast

pet rooms are interspersed with non-pet

comfy beds, friendly staff and good breakfast w liked the pool it was warm

nice pool, beautiful view nice quiet area for

breakfast was good and nourishing

can relax after a long road trip and spend some time relaxing in the pool or working out in the gym

or food delivery, no fan in bathroom, have to sign up for their rewards program to get free wifi

we love the central location to our family and the pool. breakfast delish

we love the central location to our family and the pool. breakfast delish

the pool was nice

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

wifi terrible

there is a free guest laundry at hotel with newer clean machines

loved the free laundry

free laundry services

they have a free laundry service!

had a gym and free laundry

great breakfast, especially the fresh pancake maker

the room was spacious and comfortable, the breakfast was great, staff was super

the breakfasts were very good

room and breakfast

the pool area and the breakfast was good.

cleanliness , breakfast and parking availability

good location, nice room, good gym

breakfast choices seemed limited.

pool area was great, water nice and warm

the breakfast was a little slight, but it served the purpose

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

1am fire alarm could have been avoided if staff kept up with laundry maintenance

the laundry ladies were amazing

nice roomy room. comfortable bed. variety at breakfast.

gym is almost not working, dirty and some broken

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

i would never stay here again and if you have kids i wouldn t stay there

the pool, the gazebo and all of the property looked lovely

given the wrong room when i went to ask about it they said all the rooms with spa tub were booked but could

nice hotel, nice gym and facilities

dryer in guest laundry only got mildly warm @ the hottest setting

friendly helpful staff. affordability. laundry room available.

convenience, pet friendly and price.

parking was very close to the front door and well lit at night

the only problem we encountered was their wifi was down when we tried to use it.

laundry and price

the quite of the places and friendly people and pet friendly

breakfast, wifi is poor, manager as a poor attitude

when i made the reservation i indicated i needed a pet-friendly room

the parking lot was littered with garbage

this was really a huge issue considering the $2 charge for laundry

the bar was not open the entire time we were there

it was a great stay and best of all no pets allowed

pool/ hot tub, clean room/bathroom, comfortable beds

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

the breakfast had many choices for both hot and cold

nights the parking lot gets full quickly

the pool being closed, however we understand why, it was just a disappointment.

the pool could open before 9am! i had one sad little early morning swimmer on my hands!

getting out of parking lot. i wanted to go in opposite direction.

shuttle to casino, price, amenities

the kids wouldn t have enjoyed it if there were others there

the motel was beautiful and clean. room was ready when we arrived at 3pm. great breakfast!!!!

the hotel is very close to the tanger outlets and just down the road from the hollywood casino

shuttle experience

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

room was across the utility/laundry room and you can hear the staff talking

at night, the parking lot seemed more like a night club. didn t really want my kids out there.

the breakfast is a+

the comfy beds and great breakfast.

laundry services free. excellent staff

great free laundry, spacious units, clean

wonderful with the kitchen you and free laundry machines you feel at home

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

i was impressed that there was an exercise room as well as a laundry room

they were great, have ample parking for very large trailers, vehicles.

easy parking

wifi wasn t working correctly, which was a little bit of inconvenience, but becky and brad were

the amount of time we had to wait when ordered breakfast wait time was almost a hour

super clean, easy in and out of the parking lot, friendly staff

no breakfast.

location is less then 5 minutes by car from the casino

the breakfast is definitely good enough

parking lot dark not enough lighting

easy to find, parking was simple.

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

room was run down, the curtains were dirty, the parking lot entrance has a pit hole big enough to lose a small

the wifi was fast and strong and the breakfast was pretty good too

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

i wish the laundry machines accepted cards, but that's my only complaint.

laundry facilities were good

pool and gym were great

clean in a nice, safe, parking free area with plenty of restaurants around.

need laundry bags in rooms for guests to take wet suits home or dirty clothes

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

they do everything but manny personal laundry. very accommodating staff.

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

pool and laundry room out of order.

room, first floor, next to laundry and ice, next to outside door with parking right next to door visible from

we were also around the facility s laundry room

could not use the laundry facilities because washers were loaded with grime and oil

they also have laundry rooms which is awesome

great location. guest laundry. clean. pretty comfortable beds. great shower pressure.

the property, especially the outside was pretty run down. no laundry facilities as described.

bugs in the room, dirty carpets, room service

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

smoking rooms available

the location and parking was great.

we did not use the fitness room or laundry area

we did not use the fitness room or laundry area

the room was perfect with the kitchenette .

pet friendly.

the fitness room was small but offered a good choice of workout equipment after a long day of driving

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

booking.com did not specify a pet fee. wi-fi could be stronger, it was very slow to load pages.

the poor wifi signal strength made it impossible to watch any streaming such as netflix,etc

parking was tight would have preferred to at least have one assigned parking place in front of the

it was the perfect place for someone in a group to stay, especially with having a small pet

no laundry bag

daughter enjoyed having the kitchenette for her one gluten-free diet, and to be able make late evening pregnancy

we only stayed for 2 nights but the spa tub in the room made it all the more worth it

breakfast was very good

the parking spot not enough

free parking, room has a/c and fridge

there is a parking lot with plenty is l of space which is nice

accused me of smoking in the room when i never did

wifi was availavlw, but it was not secure

size room clean nice staff good parking close to a bus stop near a traffic light so it was easier to pull out

the pool & fitness room are in good conditions and the laundry machines are fully operable

the pool water is too cold

friendly staff, clean rooms, and a big pool

staff was very good, and my families enjoyed the hotel amenities like the pool, gym and the restaurant for

just the issue in the bar but it wasn t your fault.

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

clean hotel, good location. liked the little mall across the way. plenty of parking as well.

free parking and breakfast buffet are the plus

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

the fact that there was a laundry room for guests to use.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

while they say it's pet friendly it really wasn't super helpful having open space under the bed for a cat to

pet friendly

location fine. breakfast na due to leaving for work early

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

fitness room had a good amount of space and options available to workout

wifi is strong

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well

entry to the parking lot was blocked.

the breakfast there is also good for a free hotel breakfast

the pool and the staff

the wifi was a little slow and we had trouble getting the tvs to work.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

booked a hotel with a pool on purpose so our kids could swim

nice staff, beautiful rooms and lobby, nice breakfast and coffee and tea bar complimentary

conveniently located, hot breakfast, cleanliness, and comfortable beds.

the view from the room. beautiful sunset. big tv and plenty of breakfast selections.

good breakfast choices

clean room and a good breakfast and the staff was very helpful.

stain in ceiling and pool or breakfast bar was not available.

the breakfast was surprisingly delicious and the breakfast staff was really quite kind.

woman working breakfast started clearing every thing up between 9:20-9:35

friendly staff.good continental breakfast

there was always coffee in the lobby & breakfast was very good

however this parking lot area could use a repaving

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

parking lot could have had better lighting.

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

very clean, open, plenty of parking. quiet

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

good breakfast and nice staff. decent gym facility.

excellent beds, shower and pool.

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

breakfast started at 6:00 am far to late for the trip back to the airport

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

convenient location and great breakfast options

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

breakfast was extremely delicious. with a hot food selection that changed each morning.

breakfast + swimming pool + parking+ location 15 mn from downtown pittsburgh

very friendly and helpful staff. my grandson loves the warm pool!

warm greeting at check in coffee in lobby breakfast choices were warm, plentiful, well

the breakfast was great. there was plenty to eat and the area was very clean.

pool was closed

we didn't eat breakfast but the coffee was good!

some of the staff was very illiterate about the wifi

pool was very small.

my kids complained that there were no donuts but liked the blueberry muffins

very clean and comfortable they also have a complementary breakfast

i know we are still going through a pandemic but i wish the pool was open.

the pool was cold. it did not seem heated

clean, modern rooms, friendly staff, pretty decent breakfast, plenty of parking

beds were super cozy as well, they felt like you were sleeping on a cloud <3 we also brought our pet and he

kids loved the

free wifi and a lot of charging ports for smart phone and ipad

very clean and comfortable. modern decor. room service. hotel bar.

very clean and nice room bar fire pit

nice pool, hot tub and spacious king size suite with nice living room

the bar not being open. but there was restaurants around to accommodate that need

larger pool

great. but room felt damp because of pool

from the friendly staff to the pool area and excercise room

comfortable room and great staff and breakfast.

cozy size, staff, accommodations & breakfast.

pool

great self-serve laundry facility

only thing i could say is that the laundry room could use a couple of more washers & dryers which would be

laundry room, slot machines and interesting decor

location, we had great stay here, very comfortable rooms with great breakfast in morning

if more choices were added to the breakfast, like danishes.

the front desk staff was busy doing laundry and when i arrived and felt bothered that he had to check me in

dirty laundry cart was 1 door down from ours

from the laundry room to the actual room we stayed in, the entire hotel was filthy

the wifi was so weak as to be just about useless

it was easy to walk to your room from parking. the staff was outstanding!

i had to run and do laundry

complaint is room #120 noisy due to water running in the laundry room and from the machines running ( hotel

no vending machines no on site laundry

plenty of parking

breakfast was nice

no laundry no goods staff no cleanliness

or laundry bag

close to casino. good price. easy to book.

wifi connectivity issues

the wifi didn't work the said it's because there was a lot

spacious rooms and laundry on site

in laundry room had to stand out in weather for hours

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

the hallways were littered with trash and piles of dirty laundry on our floor

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

restaurants/ bar on site court yard for our pet

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

nothing within walking distance, and no laundry room on premises.

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

my partner used the gym and had no complaints

breakfast was delicious

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

great breakfast

pool and gym

the pool picture on the website shows a spa right beside and there was actually no spa at all there, it was

wifi and more garbage bags

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

we did not see any breakfast. the location was nor bad, not the best.

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

the view and the pool

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

gym equipment was not working, paper towel dispenser not working a little concerning due to the

free breakfast

needed to do some laundry

self laundry was a big plus for us since we are travelling

shuttle not available as it stated in website

the apology breakfast voucher that was slid under our door was only for 2 guests so my kids had breakfast

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

no pool open yet

not a lot of space in bathroom. no room service menu.

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

the pool area should have later hours on the weekends

breakfast was not as great as i expected and they ran out of the muffins i had wanted

we will be back again with our kids

we will be back again with our kids

also as a bonvoy member i felt i should have been with the protected wifi service

breakfast was great, location is a great location for walking to restaurants and bars, easy access

didn't like that there was no laundry or available exercise facility at this location

wifi did not work to well at all

they had a shuttle and recommended a few places to to for dinner

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

conveniently located and pet friendly.

there was no laundry service

no room service was done next day

free breakfast would make it 10/10.

liked the bar area, staff was very polite, and the room was very clean

i was on the 5th floor and cell service was bad is you did not use the wifi

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

no room service on sunday.

drunk hotel guests, dirt on the 'new' bar of soap

no room service

was included with price but didn't say it did not include room service needed to be more

location early check in free upgrade to queen suite restaraunt on site friendly staff

thanks to covid the pool was still closed but there were things to do downtown

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

son and i stay in a lot of hotels and double tree by far had the best breakfast out of all of them

large laundry room and full kitchen to make a light dinner

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

gym and pool

wifi just wouldn t work

kids refused to eat it due to being picky

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

room service was also prompt and delicious

staff were pleasant gym was good holiday decorations were nice

a little sad not everything was open ( room service, speak easy) but completely understand

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

no free wifi limited usb charging

the dinner i ordered from room service was just fair.

room service from fl2 restaurant was beyond great

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

pool was freezing for the kids.

spacious room, large bathroom, excellent breakfast, good location

my kids enjoyed the layout of the rooms n it gave

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

room is right next to the gym where people randomly drop weights on the floor well into the night

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

a fan of the food offerings for breakfast and happy hour, but it s free and people seem to love free stuff

the restaurant only had like five items on it which did not include any kids meal options

breakfast was good

regina at the bar was really great as well

gym

somehow remembered my name amongst all the other parents bringing kids to college

room with comfortable bed and free wifi

had a restaurant, no room service

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the breakfast was okay but not the best. the coffee station in the room was not stocked

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick

better gym and a more reasonle parking prices

breakfast not included, seemed like it would be but they either had it shut down or were

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was

room service was great, the bed was awesome.

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

awesome gym

nice hotel, had a large bar and restaurant inside

no laundry facilities

the gym was great , nice to have microwave on the floor.

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

decor, lobby bar view

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

close to rivers casino

grandkids loved the pool

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

the suite's kitchen was well equiped

size of room with kitchen. public parking right next to hotel entrance.

i liked the gym facility and that the staff was nice.

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

wifi was great, and there was plenty of space for all three of us

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

has laundry too for long trips

they took care of the noisy kids, as soon as we called