clean rooms and gym and pool are decent.

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

breakfast was very good and hotel room was spacious.

great variety at morning breakfast

clean rooms and gym and pool are decent.

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

i wish breakfast was included in stay. bar prices were a tad high.

breakfast was not included in the price.

i especially loved the fact that they gave me the 9th floor, private elevator, convenient parking in the back

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package

friendly staff. had grab& go breakfast. pet friendlt

just wish there was breakfast

no laundry no goods staff no cleanliness

or laundry bag

pool closed early at 830pm before the sun was down

didn t get a chance to try breakfast, maybe next time

no dryer even there is a pool ?

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i loved there was onsite laundry facility as well

i liked the laundry facility onsite also

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

staff allowed us late check out without hassle, that was huge

the wifi was difficult to connect to

should not need to pay for 'premium' when advertised free wifi

room was infested with the little sugar ants. had to pay for wifi.

very clean. excellent breakfast. good parking lot.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

our three kids were disappointed

hot tub in the pool area

location was perfect for where i had to go. breakfast was good.

nothing within walking distance, and no laundry room on premises.

no laundry facility

did not have a laundry room and i needed a dryer

just wish it would have a laundry room.

great rooms, service, staff, breakfast, shuttle service and pool.

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

it offers an immense amount of amenities including a pool, hot tub, numerous restaurants and free parking

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

we travel a lot with two kids in club sports and this was one of the nicest hotel we stayed in

in really late due to a late flight

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

there were snacks available at all times and all you would need for a healthy breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

this more a dorm room experience, not something i was looking for when i am out with kids

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

accused me of smoking in the room when i never did

wifi was availavlw, but it was not secure

free parking, room has a/c and fridge

it was quiet and my kids were able to go between 3 rooms

good parking - was able to park just outside my room

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

wifi and tv outages

the one kitchen staff was wonderful

free parking, free breakfast, close to shopping, bars and restaurants

good breakfast and nice staff. decent gym facility.

have stayed here many times- always receive superior service- and i like the breakfast that they offer

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

i didn't eat breakfast but other family members did with children

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

pool, hot tub, gym, vending, refrigerator, plugs for charging

super loud kids in the room next door until early morning hours.

the pool was open from 6am to 11 pm

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

the laundry availability. parking available

loved my room and the facility ud83dudcafud83dudcafud83dudcafi loved the little kitchen areaud83dudcafud83dudcafud

free wifi

lots of parking available and hotel is pet friendly

solid wifi connection

beautiful views from breakfast

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was great, location is a great location for walking to restaurants and bars, easy access

breakfast was not as great as i expected and they ran out of the muffins i had wanted

friendly staff, comfy beds, big shower, breakfast

wifi password should be located in room also a port to pull in tables, phone computer

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

location, room , breakfast, parking

it was very clean and quiet. the free breakfast was great.

advertised as a casino hotel. no casino located there.

convenient location and great breakfast options

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

well lit parking lot

i was immediately kicked out of the wifi the second i checked out.

breakfast was perfect and the beds were very comfortable

there was no laundry service

not really in the mood of calling the room service while already in the shower

the breakfast options.

our only recommendation is to add a handicap bar at the bed.

rooms have workout equipment in the room along with a gym

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

for parking and a $75 pet fee that was not mentioned prior to purchase of the room

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

room service

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

the breakfast was very good and the pool and gym looked inviting, but we did not have time

breakfast was wonderful with a wide variety of items

good location. good staff and good breakfast.

the free breakfast was awesome

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

not only is it pet friendly but the whole staff was even nice to my

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

is a restaurant on site but breakfast not included

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the bar on the second floor is very nice

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

no free wifi

the staff let a bunch of kids chill at the pool a little past closing time

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

the gym could use a little updating, but it wasn't horrible

a minor gripe but bar could be open longer

breakfast needs a little more offering, healthy options like more fresh fruit

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

extra charge for early checkin

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

kids were running up and down the halls late at night.

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and

happy that the pool and gym were open

the complementary breakfast is such a great breakfast bar with tons of options

there is no mineral water available even in the minibar no regular laundry service although you can ask the

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

were told breakfast was complimentary and then had to pay

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

i also used the gym, which had everything i needed

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

needed to do some laundry

self laundry was a big plus for us since we are travelling

beware~the woman that works the bar (jamie dark black hair) is very edgy

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the

food and bar were great

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

breakfast station

city view wasn't great, but not terrible either. no room service or minibar.

the gym

close to the con center. good price. large rooms. good ac. staff very friendly great gym

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

location was great, the onsite restaurant- bills bar and burgers- was fantastic

room service food prices are outrageous

there was no room service, no housekeeping, no shuttle, no gym

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

best location. can walk right to bars and restaurants. small bar at hotel was perfect

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

it was such a nice place to stay! everything was perfect including the gym!

it was also great to have our own kitchen and have plenty of space to spread out

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

it was the perfect place for someone in a group to stay, especially with having a small pet

parking was tight would have preferred to at least have one assigned parking place in front of the

fast check-in, nice staff, adequate parking, comfortable bed. good value.

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

proximity to casino, ballpark, local attractions like gateway clipper and the incline planes

i have 2 small kids, and it really put a damper on our vacation

no laundry facilities

gym and common areas were not as clean as i would expect

i am an executive director of a non profit mission organization but i smile and my kids do too

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

we're a family with grown kids and everyone liked it

didn't like that there was no laundry or available exercise facility at this location

tiny gym, parking fee

clean, great breakfast, good location!

the breakfast was great. the area was very clean. the staff was very helpful.

the front desk,manager tracey,the food every morning,the room,the shuttle van joe the

the property, especially the outside was pretty run down. no laundry facilities as described.

nothing at all. staff were rude and wrongfully charged us 170.00 for smoking in room

also room marked non smoking but can smell

no free breakfast due to covid 19 i can understand this and was happy for the room

however, if your going to have smoking rooms, and charge more for those rooms,(and they do) atleast put decent

dirty laundry left in room

later in the evening we took the shuttle to the casino

friendly staff ...gentleman at check in was great and timika at breakfast was awesome ....

gym had very few weights (negative comment)

gym could be a bit better by adding other equipments, such as cable gym machine.

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

also, none of the gym equipment (treadmill, elliptical etc) worked

indoor pool was freezing and i was unable to use it

pool wasn't open for my kids

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

hotel was listed as pet friendly, which was one of the main reasons we chose it

the best was comfy the kids and i enjoyed the pool

the suite's kitchen was well equiped

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

location was perfect. and free parking was great

large laundry room and full kitchen to make a light dinner

breakfast was probably a little better than some others we've had in hotels in the us, but still

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

included good breakfast

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

there was no breakfast. kitchen was closed.

the bar to open soon which was always

location is excellent, parking is easy.

i was sorry restuarant and bar areas were unavailable

no laundry facilities on site

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

charge for parking was unnecessary.

wifi was out for two of the three days i was there

nice breakfast and wonderful staff

this time i asked for early check in and late check out

this time i asked for early check in and late check out

regina at the bar was really great as well

staff was great - perfect location to attend event at the peterson arena

only issue i encountered was connecting to wifi.

we utilized the gym, the ice machine and monk s bar

renovation, limited gym

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and

great staff and support with shuttle for our activities. great bar!

location isn t too far from the things we wanted to do and there was ample parking which was wonderful

laundry available

trashcans overflowing, dirty laundry in the hall for day

we were told upon check in that the wifi was not working, it stayed that way the entire stay of our time from

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

some of the guests were snooty! some bar staff were not friendly.

the service in the bar was slow

and rooftop bar were great

room service was also provided in to-go packaging

quite a few things broken in rooms, laundry, ice

laundry facility was broken

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

newly renovated , self laundry

the website only says the laundry facilities, gym and pool are closed until further notice

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

parking lot was very packed with big work trucks and people were parking in the parking lots of the

comfortable room, excellent breakfast, friendly staff

breakfast

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

entrance to the hotel parking lot had a divider on the highway

excellent breakfast. friendly manager.

we looked at the other towels thinking this had to have got tossed in the wrong pile in the laundry or something

great room. interesting building. great location. free parking.

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

was a wedding going on when arrived couldn t use the down stairs areas till after 9pm (bar etc) football game

parking is a bit confusing if there s an event going on but we always found a spot

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

doors and guest laundry room

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

they had the pool and gym closed

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

very clean and comfortable. the rooftop bar is awesome!

kind staff and a reliable wifi

that there was an option to accommodate two kids - the bunk beds

liked how pet friendly they were

laundry, pool ,breakfast coffee 24 hours and most of all the staff

breakfast was fully stocked and delicious

we were greeted each morning at breakfast with smiles and staff made sure our needs/wants were met

everyone at the hotel was very friendly , shuttle was perfect running 24hours. would stay again.

the pet fee on their website and the hilton app said $50 but i was charged $75

it s close to restaurants and has access to la fitness gym.

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of

location, gym, staff esp. greg

she saw us leaving super early with two sleepy kids in tow

ev charging convenience

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

i love pets but loud, obnoxious dogs should be left at home, or have soundproof rooms.

not enough business i guess to maintain a fully staffed kitchen

the location and the breakfast was wonderful.

the bar was cozy and you had indoor/outdoor

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

there's also a laundry room where you can wash and dry your clothes for $4

laundry facilities

convenient for self-service, grocery, laundry etc

i liked the kickback and that the hotel had a laundry facility.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

shower room and changing room attached to the pool

the pool was closed the second day

pool was not able to be used (maintenance)

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

chose 5:10am shuttle service & was told to be in lobby at 5am

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

say they are pet friendly and charge a hefty amount for cleaning

nice bar and pool......front desk staff was very accommodating.

scam about having to pay for parking

the pool & fitness room are in good conditions and the laundry machines are fully operable

friendly staff, clean rooms, and a big pool

we sat at the fireplace and relaxed while the kids played cards at the

other restaurants close by--had to leave the property each of the 3 days we stayed there--and the bar was not

bad wifi. high prices

the gentleman in the laundry was happy to dry them for me and tried to refuse my

retro property with a busy bar on site and easy to come and go once you figure out how to get to it

also you can pay to park your car and the airport shuttle was nice

very accommodating staff. great place for airport overnights. best breakfast ever.

breakfast is good also and there is coffee available 24/7

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

having 3 kids and traveling over 18 hours was told when we called it would be set up

laundry facilities were good

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

i wish the laundry machines accepted cards, but that's my only complaint.

staff was friendly and helpful, the room was a good size, the pool was well kept, and the breakfast rotated

unable to connect a game system to the wifi

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

they do everything but manny personal laundry. very accommodating staff.

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

need laundry bags in rooms for guests to take wet suits home or dirty clothes

pool and laundry room out of order.

breakfast was good, not having to pay for laundry was an amazing surprise!

it was nice that i didn't have to pay extra to do a load of laundry

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

well equipped bedrooms with a laundry on-site which is very handy

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

that the township requires you to pay for parking but that is not the hotel's fault.

50 each way and no worries about traffic or parking

great location, clean, plenty of parking.

have previously stayed at this location and had no complaints so i wanted to bring my kids to let them bring

have a new policy of charging for parking which is outrageous

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

it also had a very clean pool and a great breakfast, so we were able to keep everyone entertained and fed

buffet breakfast offered was the same everyday

area near office and laundry area smelled horribly of pot

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

laundry service due to renovation

the hotel was also equipped with a laundry room and a small but well stocked pantry

also the laundry was free all you have to pay is laundry soap

the laundry facility is old and worn.

clean and quiet. always saw someone cleaning. the free laundry facility is great

the cleartoken laundry setup is not useful for foreigners to setup

there s a laundry room which was clean

brilliant extended stay. everything you need. kitchen is great. good cheap mini apartments

no dish ware or utensils in the kitchen

kitchen in room

great wifi, i play loud music half my days but in the hallway u hardly could tell unless door opened

glad to have laundry facilities on the property

nice location, nice facility. pool was nice, very clean.

the free parking is always great

it had a great pool for kids, exercise room, and very nice breakfast!

we had a room with a kitchen setup furnished with everything you needed

breakfast not available, buddha statue in front area a little strange.

i returned for the following: quiet location, convenient to my purpose, lots of parking that felt safe, good

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

free secure wifi connection that was strong

no breakfast, safe area, room cleaned every day

good location, great laundry prices compared to surrounding laundromats. good size room

very friendly staff. so helpful. nice laundry facilities!

this was the end of our trip and being able to do laundry on site was really handy

convenient location, friendly staff, good facilities. plenty of free parking.

no pool or fitness center.

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

breakfast was excellent, fresh even when very busy sunday morning

close to the airport; good breakfast choices

free breakfast was excellent and room was clean.

our room was next to laundry room washer and dryer ran all night ud83eudd74

waited an hour for the airport shuttle back to the motel to retrieve our car after our flight

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that

breakfast was good and had a good selection

the staff, location, and free shuttle were all perfect.

my daughters loved the heated pool

the friendly staff and the property is pet friendly

large, indoor pool - great facility, perfect temperature!

nice the food at the bar is available til 10 great hospitality

location was good and the parking was free. the hotel was very nice.

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

no breakfast, no laundry, and no cart to transport my property from the car to my room

it wasn't the cleanest, there is no pool. the gym was tiny and smelly.

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

pool and gym were in bad shape

wifi worked without issues