in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

we didn t use the pool, laundry, or fitness room but nice to have the option

laundry was fresh and clean.

we had to go down the road to do laundry because the washer and dryer was in use

the pool was nice and clean

were very polite room service was there every morning to change out laundry and clean the room they were helpful

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

not all rooms for pets

the room was clean and we got a parking spot right in front of our room on the downstairs floor.

the laundry room was not but probably not used that much

i never ask for cleaning service and go get my extra towels and remove my own trash, also used laundry facility

been travelling for a while and was very glad they had a laundry area which i thought was reasonabky priced (

laundry room had to be cleaned by myself before used. no where to hang shirts.

close to the aquarium and overall a very nice place! kids loved the pool!

great bed and breakfast

breakfast was included

room was very nice, breakfast was good, friendly staff, excellent location.

pool temperature was very cold

location is excellent. breakfast was great also!

was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

my room was excellent. bed extremely comfortable. overall perfect. breakfast was wonderful.

was no wifi in the guestrooms and we were given no notice or warning that it was down

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

the pool could have been a little more cleaner

very peaceful and the ac worked fast. pet friendly.

construction next to hotel, parking lot, gym equipment not functional, loud guests at all hours

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

have a laundry service

m a stay for three days and never got a room service i had to go to the front desk asking for toilet paper

pool area was great for kids

the kids splashing water from the pool, over into the hot tub.

wish there was a hot tub with the pool. only complaint i have.

and gym were closed without notifying us

the room was clean, and the bed was comfortable. the breakfast was very nice.

clean and friendly staff. location was perfect. breakfast was delicious!

staff were fantastic, the room was clean, and the breakfast was very good

hallways full of dirty laundry

when i searched to book this trip i looked for a king suite with a spa tub in the room and was shown this place

i just wish that the spa that was in the pool room was working while i was there

the pool wasn t working the heat

very friendly staff,most helpful,great food (breakfast) good choices.will return when in area.

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

no laundry bag in room

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

the lobby bar creates delicious and beautiful handcrafted cocktails to order

this hotel is pet friendly

your hotel is an absolute gem. easy access to cincy, restaurants. walkable, pet friendly.

my kids enjoyed going up to the roof top bar and looking around the city

loved the full kitchen with anything needed to cook, even though we weren t staying in the room for that

breakfast was good and the kitchen staff did well restocking the buffet as needed

my kids enjoyed going up to the roof top bar and looking around the city

new build and a great breakfast

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

the breakfast was better than the last time but could still use a little boost

the pool isn t anything i could use for exercise

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

i liked that it had a gym, it was close to everything, and the free breakfast

needs to be a few options for kids,that said the food tasted good

sucks that it didn t have a breakfast or room service, although it says they did

everything, especially the outdoor area for the kids to play games

pool table was free

the pool table and outdoor life sized jenga was alot of fun!

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

parking was plentiful around the hotel

could use bigger and more towels at pool. ok for small children but not adults.

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

pool's great room was clean and comfortable

we were across from the laundry and right next door to the exercise room

small parking spaces.

covered parking, proximity to newport on the levee and cincinnati.

the wifi did not work

the room and parking were superb

also nice that you provide complimentary guest laundry services and an awesome omelet as well

is pet friendly as of april 1, 2022

it was easier and faster to drive for fast food than to get room service

i stayed there last year for the gymnastics meet

spacious room and made-to-order breakfast were great.

we loved the bar and view of the river.

way too many unsupervised kids running crazy in the hotel

way too many unsupervised kids running crazy in the hotel

great location and kids enjoyed indoor pool.

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

checking in, we asked about a laundry room

the laundry room terrified me

some room renovations, the laundry room only had one washer working

balcony was very small, wifi sucks, over priced

the indoor pool is nice and i love the gym

very clean, nice having a bar and food downstairs as well.

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

we hhad dogs and the kitchen staff took great

kids playing football in hallway doors slamming

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

our non-smoking room smelled quite strongly of smoke.

pool to small

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

location was good .. breakfast was great lots of choices .. staff were very friendly ..

my grandsons enjoyed the gym.

i didn't use the gym but it had your basic equipment

bed was very comfortable. enjoyed the complimentary breakfast.

little hot water prices for the laundry room way to high for washing clothes 3

beds were a little smaller than expected and the breakfast wasn t what most hotels offer and no

the breakfast bar just had coffee,, no water or juice

was absolutely thrilled to find that my pet room came with a full kitchen

the advertised gym was incredibly misleading

the room didn t have trash bags in the cans or extra bags for dirty laundry.

also they are a pet friendly hotel

location entire hotel was very clean balcony room late check out option valet parking

expensive parking like all downtown hotels. no comp breakfast or drinks.

i did t like the upper bar was closed. was confused how breakfast worked.

there is only one ev charger

the pool was great fir the kids

2nd night kids in the hallway and slamming doors at 11.30 pm

way too much chlorine in indoor pool, kids had red eyes

staff was great to accommodate my kids to get to use the pool.

room, large and loved the fireplace

parking lot could have been bigger

rooms with fridge, hidden tv, fireplace, and great shower

if i had to nitpick, the parking situation was a bit confusing

all good bar needs good access , versatility.

laundry room is small, only one washer and dryer.

over charged no room service no parking was not mentioned poor location

was disappointed that there was no grab bag breakfast available daily.

over charger , paid for parking that was not mentioned. no room service.

loved the kitchen and amenities made it feel more like an apartment

wifi is not included.

the restaurant and room service wasn't available (pandemic)

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

room service was closed too early

wifi should be included, and the valet is pricey.

had to ask for house keeping no laundry facilities

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

need another person to help with cooking the breakfast

i didn t use the wifi but i left with bedbug bites

great location for the bengals game! staff was fantastic and hotel bar and ambiance beautiful

i also like it's pet friendly my pomeranian enjoyed her stay as well ''

, to talk with and entertain the kids

i also really enjoyed the peter thomas roth toiletries

we didn t know the wifi password so we didn t use the wifi

neither of us had popcorn or any food outside of a chocolate bar in the hotel

the hotel has a bar inside it

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

i took my kids out the pool and went back to our room

rooms, staff, restaurant, pool! my family had a great time!

the breakfast (room service) was delicious and on time.

great breakfast and gym nice clean rooms good service

website wasn t updated to say that there was no shuttle to casino

i wish they had a free breakfast

expected the hotel to have laundry service

no pool or hot tub, spa took forever to get in touch with.

withe a weekend away from kids, a girl just wants to take a hot bath

the rooftop bar is a little small.

and big kids

there was no laundry bag

we did get a fan from laundry

my kids and i used the baby s shampoo we brought

was an electric fireplace in the room but it wasn t functional

guest services to come to the room several times and no one showed up saturday the kids above us running all

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

didn't get free wifi.

they also gave me a late check out of 1 pm which was amazing

the gym had decent equipment

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

wifi was pretty bad- it almost never worked well

room was great. liked having the kitchen.

the wifi was not actually free like advertised on the website

bed compfy and breakfast good

very. lean and comfortable. laundry was a bonus.

pool and the extra area downstairs with pool table and tvs

good location, polite associates, swimming pool for the kids to relax was a plus.

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

breakfast was wonderful with wide variety!

the price at the laundry very

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

location, personnel, big room, comfortable, very clean, very good breakfast.

pool temp was too cold

good wifi and very good self service breakfast

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

had a laundry. well situated

didn't like the laundry room or the bathroom in my hotel room

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

overly scented softener used in laundry

i have never experienced a bed and breakfast. this was a great first time experience.

excellent breakfast

the bar atmosphere, the rooftop sitting area and the breakfasts were all amazing!

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40 (very

pool was closed

great beds - very clean- standard hi express breakfast- good location- easy parking

that the pool wasn't open.

gym was pretty basic the hotel was close to nothing the hotel shop lacked alot the breakfast was

easy road access and well lit parking lot

they don't have the laundry

parking, people w no handicap sticker was in handicap parking, and cars were taking up two

roof top bar & food.

clean and pet-friendly. staff are lovely. comfortable rooms.

wish coffee shop were open longer hours room service was not available due to short staffing

we spent a lot of time in the pool, which was great, and used the laundry as well

at the gym

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the coffee was burnt, there was very little for food, no drinks for kids

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk

pool a little small but fun. wifi didn't work well in our room.

the pool was out of order

my kids would have preferred it to be deeper

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the lighting, customer service, pool and gym area, parking, lounge and our room

the gym facilities were great. free parking, close to freeway.

there was a charge for wifi

love the room kids enjoyed the pool will stay again

bathroom laundry items (towels, cloths, etc

breakfast, parking is kind of limited, but great location

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

breakfast was great. social time was awesome.

didn't get to use the pool or anything, my own fault

didn't have the complimentary breakfast so can't comment on that

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

the breakfast.

parking was a little tight as the place was booked

limited breakfast

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

quickly breakfast was replenished with the amount of guests eating

no laundry facilities and breakfast area is small. the beds weren t very comfortable.

i also wish laundry was available

didn't have change for the laundry machine

the grand kids loved the pool area which was also very clean

parking on side with entry door was crowded and dark with no shelter over entry door and no light

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

good laundry unit

service,location,breakfast and the gym

to covid precautions, pool and fitness center were closed and did not have hot breakfast

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

i even use the the laundry and it was good with the app

helpful staff and good laundry facilities

we found laundry machines too expensive. but, what the heck.

with kids next door were a little rowdy till midnight even though quiet hours were from 10pm to 6am

swimming pool is quite small

had a laundry area where i went to do a load

laundry facility

the guest laundry dryer did not dry my clothes very well.

location, free wifi. free breakfast -although the covid restrictions are stupid.

to ark encounter clean comfortable competent staff at breakfast and check in breakfast complete walkable to

front desk staff amazing. breakfast was exceptional

i liked the comfort of the room, the quality of the gym and the service of the staff.

the breakfast for both days were not to my liking.

the indoor pool was small.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

the fitness room and the laundry room

didn t have a bathtub, which would have been fine if i didn t have kids with me

the gym was nice and had peloton bikes

the bar food/drinks were also pretty yummy

it was brights and colorful especially for kids

good free wifi

had a gorgeous rooftop bar with some great music and hospitable bar staff

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

kitchen was down for breakfast

the rooftop bar has a fun vibe with wonderful bartenders

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

completely ran out of towels even after they said they d give me some more once they finished laundry

laundry facilities were not operating

) no fridge or microwave, no coffee pot, no bag for dirty laundry

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

king room with spa tub is in the part of the room where the pull out couch is so couldn t use because had

facility was dirty, it smelled, i wasn t told about free wifi or how to access it

laundry room and pool hard to locate

gym and laundry room were a plus

i didn t wake up early enough for breakfast but they offer it so that is also nice

breakfast was great and appreciated

there is anything it was the breakfast that was there

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

we were able to get in the room early; room had plenty of space and great amenities (especially the spa shower

just a tad noisy with the kids next door.

very close to the ark encounter. had a laundry.

enough but the bathroom was very outdated and cramped, it was in dire need of an upgrade, the laundry facilities

the laundry room was rundown and we had to ask to have the light turned on after sundown but the washer

it was a continental breakfast not a whole lot to choose from.

people room was clean , bed was comfortable access was easy and the restaurant across the parking lot was

the breakfast provided and the laundry facilities

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

also box on condoms in front window by lobby (laundry room) really

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

unfortunately, too cold to swim in the outside pool

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

plenty of parking. semi-truck accessible. nice variety for breakfast.

that it set on a hill and there was plenty of parking. also it is close to the interstates.

come check in they were all closed and room service was only every 3 days

mold on the ceiling, the tub stopped up while showering cause dirt to get on your ankles, no room service so

overslept for the breakfast and the woman in charge was putting everything away

the breakfast bar was fantastic

super clean, nice sized pool

clean rooms, nice indoor pool . has bar services too!

room, comfortable beds, courteous staff, and easy access to elevator and parking, great breakfast

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

free parking and good wifi

that it was pet friendly.

friendly staff and breakfast was good

this hotel offers free breakfast and dinner and 3 adult drinks every

spa bath awesome

the wifi was slow and kept disconnecting.

parking lot was small and had limited parking

i love that they have breakfast and lunch

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

enjoyed the pool/hot tub

hot tub and indoor pool open late. friendly staff. good breakfast.

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

laundry room was completely out of service

pool was closed for whatever reason and the laundry facility was closed as well

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

loved the laundry service even though a little pricey

very neat and clean, friendly staff, nice room with working desk and a fast wifi

loose the pool and don t charge for breakfast

didn't notify me online or at the desk that the pool wasn't available

it offered room service

parking could have been clearer of snow out of the way

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

i loved having the kitchen, workout room, and pool to use!

like or the kitchen

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

laundry machines and the ice machine were working and readily available anytime

more washers and dryers in the laundry room would have been great.

there was trash everywhere outside... they had us in a room across from the laundry room

when you walked into the building, there was a bad smell, like pet urine

pet friendly hotel with laminate floors

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the staffs searched through the laundry, found it and returned

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the price of the hotel and the laundry room.

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

room we had furniture was chewed up by a dog we do not own a pet the blinds were chewed up also

the room did not have a full kitchen

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

everything was awesome! breakfast was great. pool was perfect

the pool cut up my kids feet

was a odd smell like moldy but room service said it was a newly renovated room it was probably glue or paint

everything was awesome! breakfast was great. pool was perfect

parking lot had lots of space

good location. ice and laundry a plus. comfortable bed.

they also didn t charge anything extra for a pet

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door

even tho i booked a smoking room it didnt smell like smoke but of urine of the cat variety

kinda petty

the ice machine on the 4th floor as well as laundry facility did not work

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

rude staff, filthy room, pool, ice machine, laundry room all out of order

they had no one to do laundry

has laundry and basketball court and outside

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

dogs that employee had to run to laundry room for safety

thought i was to get a sink and kitchen cabinets in my room since i ordered a

for the price, and loved the pet policy

wifi did not work

it had a kitchen and i could cook.

friendly staff and great price! clean pool and laundry room!

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

the staff was friendly and very entertaining. they were very kind to my kids.

hotel i ever been to i should have asked for my money back put it was late at night in i had my kids

it was bad bad bad bad, everything was bad, zero maintenance in anything, my pregnant wife and my kids were

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

very unfriendly and very rude, children running in the parking lot unattended

no wi-fi until i pay for the room no breakfast

parking