was nice staff was extra cool great laundry room great place to relax no complaints

staff was very friendly, everything was clean, and we enjoyed the pool and breakfast.

nice rooms, comfortable beds. breakfast was great.

very clean, free parking, hot breakfast included, and extremely friendly staff

parking lot needs repaved

pool was closed.

location, good breakfast, desk clerk was exceptional

hot tub and pool were nasty

pool was foggy & cleaner linens

the highway noise and the parking lot is weird to get into

the lady at reception was very nice.got me some laundry soap

clean. laundry room is in working order. staff was friendly.

on site coin-op laundry was a bonus after spending a week on the road

location and affordable plus laundry facility

regard to location, on very busy days, it's even hard to make a right hand turn into the parking lot of the

dirt in the shower, easily washed off with water, and someone in their housekeeping/ laundry staff is shedding

don't k iw if my room was by the laundry room or what, but there was a very irritating humming noise that went

indoor pool was closed for maintenance. consider hardwood floor for next renovation.

breakfast, expected more than toast n cereal.

the pool and breakfast weren't available due to covid-19.

it was clean and the breakfast was good

and a free breakfast

anything that s really able to be fixed or accommodated for, but the pool being next to the highway was a

up using a different form of payment but had to take the time to juggle things around from the parking lot with

the breakfast was more than i expected

the machine was in a laundry/ice room and it was disquietingly dirty and the machine didnt even

the laundry/ice machine/vending machine room smelled like sewer

need to be replace and wish they would serve breakfast till 10 also need to pay attention to laundry

we were kept awake all night long from dogs barking on our floor, kids running and jumping above us on the

breakfast was good (scrambled eggs, sausage links, bagels, waffles, cereal)and there were

charge for having a pet

we went into the parking lot and booked a room on booking

the pool, gym, and laundry facilities were great

tub felt wonderful housekeeping was very nice and the lady serving the breakfast and lunch bar was very nice

pool and hot tub were amazing.

lobby area king suite space and loveseat staff except bartender access to bar location

the pool area was nice as well

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

the pool is a hit for the kids after the drive

hotel was very clean loved the reception in the evening and breakfast was very good

our pet loved the pillows

consider having a floor for just pets only

a number of restaurants that were very close and free wifi as well as 24 hour access to laundry services

nice laundry room

a lot of strong odors (like laundry detergent)

the laundry facilities were a joke

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

i also loved being able to do my laundry

it accepts pets. also, for a free breakfast, it was actually pretty good.

staff was really friendly. breakfast was great

the breakfast serving area is very cramped

pool, free breakfast, beds very comfy

quiet breakfast laundry large room

also the room was very spacious and the wifi worked perfectly

swimming pool was closed for repairs.

that the pool was broken

good breakfast. location is great with few restaurants nearby.

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

the breakfast bar only offered coffee and milk

was great, even waiter at breakfast was awesome, pool area was quiet and relaxing, room was

parking could be better but no problem

lounge area needed cleaning after large group and kitchen was closed

kitchen, laundry, gym

free laundry which we have never seen before

loved the work out room and the free laundry

price, location, kitchenette w/full sized fridge, free laundry

free laundry which is a

they woke us up several times in the night from maids doing laundry and vacuuming at 6am.

clean laundry, hot water, easy off and on the interstate.

the guest laundry dryer did not dry as it should

closed looked real dirty, hot tub void of water, gym closed, laundry room out of order

plenty of parking

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

thank you for the laundry room

free laundry

the room has a lil kitchenette that has dishes and utensils automatically provided

room was old and right next to a very loud laundry room

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

is in a quiet location, we enjoyed the pool and nearby good restaurants

we had fun swimming pool w kids my home ac s broke it s hot house.. we stay there 2 days

parking was little small

no pool. we got in late and pool closed at 10 but you had to go to another building.

breakfast was good. staff was friendly and helpful. location was great!

staff was friendly, the breakfast delicious , nice pool and clean and comfortable rooms

pool was a little cold and i am glad there is some kind of hot offering for breakfast but the jimmy

the pool was under construction so we were asked to use the pool in the hotel next door which wasn t

laundry ate my quarters

my kids were shaking from being cold while being in it

i stayed at comfort inn the same week with no pet charge

i had the pet friendly room and i liked that it was non-carpet

pool was closed. kids were sad.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

loved the bean bag toss room for adults and kids to enjoy

i was able to go to my room with my breakfast, which was fine

car was stolen from the hotel parking lot

the next morning when we went to leave, the parking lot still had snow

nothing too fancy about this place, but it was clean, easy to get to, easy parking, and inexpensive

the room was very clean and well-appointed and breakfast was hot and ready when they said it would be

the pool

comfortable beds, plenty of space for kitchen items, functional fridge, in-room sink, working microwave, updated

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

the staff rude. over charge for pet and the room smelt like cigarettes.

my family was visiting from texas and wanted a place for families with a small kitchen for leftovers

at night couldn't get it dark enough for sleeping needs blinds with curtains it's a very well lit parking lot

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

plus, the complimentary breakfast was the best i've had

staff is always very friendly and helpful. we re able to reserve the pool for our family.

it would ve been nice to have towels in pool area

we were in the room right next to the gym, so that was a little loud.

clean, comfortable bed, nice breakfast

swim party going on, tons of kids very loud and busy.

crowded breakfast area.

the nice surprise was the big breakfast

washers and dryers literally two days trying to do my laundry

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

i had to do a load of laundry there

lights in hallway, lights won t come on right away, the outside door wouldn t work, the wifi would kick off

my room was close to the parking lot so it was easy to get in and out

very dirty, no elevator, laundry room was out if order for a week and 1/2

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

the lady who checked me on was super nice. laundry on sight.

have very few select rooms for you to stay in with your pet and those rooms aren't as nice as the other rooms

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

they laundry lady was rude as well

good breakfast. laundry facilities were clean and worked fine. helpful staff.

friendly staff, decent breakfast, nice laundry facilities

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

drug paraphernalia in lobby and parking lot

room smelled funny, it was a non smoking room that had a cigarette burn on the bed cover,and it smelled like

breakfast was poor

there seem to be a lot of unfavorable people hang around in the parking lot through out the evening

i booked five double rooms non smoking and they didn t have those waiting for us

had to move rooms,hot tub didn't work, smoking to a none smoking, no breakfast

spa tub was nice

there was a druken gang having a tailgate bbq around their pickup truck & motorcycles in the parking lot outside

even thought i had a non smoking room, the smell of smoke wafted throughout the motel.

noisy, no water or coffee, smoking in hallways and stair wells, outside doors not locked

also the office smelled like pure laundry detergent and bleach

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

the door to laundry room locked early

breakfast was great

so many things for me to list it's unbelievable let me tell you that they have a breakfast in the morning with

fitness room treadmill wasn t working, room could use some art on walls

pool was great. breakfast was good

comfort, the breakfast, low pet fee, the shower.

the full breakfast offered the following morning was more than sufficient

the breakfast spread was the best i had ever seen at a hotel

nice breakfast with great

the room and breakfast area were extremely clean and staff was very helpful and cordial

nice atrium and great breakfast

excellent breakfast

one of my kids actually found the floor more comfortable

had a microwave and a fridge and a tv with free channels, and free wifi

warm and dnpleasant staff. great location. clean. ok breakfast. fast wifi. great amenities

wasn't explained exactly how the pool reservations worked specifically about the time and that there's a limit

parking lot is a little small and can be tight for bigger vehicles.

breakfast was good. it seemed to meet everyone s nutritional needs.

the laundry room was donw for repairs

refrigerator microwave wifi, swimming pool, laundry

it was determined a toilet overflow leaked down into the laundry room

the laundry was down and got sick from their breakfast

knowing that we were exhausted they gave us a late check out (noon)

room did not have a refrigerator or a microwave, they did not have laundry services, but told me there was a

the pool

the breakfast provided several options, including fresh fruit and make-your-own waffles, in addition to

there seemed to be a film on the water in the pool, so we did not use it at all

pool was great!

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

parking was well lit and cameras overseeing the very packed truck

a luxurious italian suite complete with a plush king bed, jacuzzi tub, and fireplace seating area for two

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

breakfast & location were just fine for what we wanted to do.

we stayed in the basement right across the laundry room

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

our room was right across from the laundry and was noisy and was not what i booked

app for laundry machines only accept us, can asian or ebt cards

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

great location and nice amenities... open laundry room facility with seating while you wait.

the laundry room was a welcomed amenity

laundry facilities were inadequate with just one machine

our room was in the basement, near laundry etc

pool area could have been warmer

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

parking was very poor do to snow storm

no breakfast included no laundry on property

the bar staff. we love

there is a kids arcade, good selection of restaurants (we ate at jose & willy's cantina), ample parking the

the view was amazing and parking is free

parking for hotel guests was kinda far from the door, and there was only the one entrance for the

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

of debris in the pool,shower in the room was in need of tlc

the children enjoyed the pool

location and wof parking included was great

the pool was dirty with leaves and needed a daily vacuum or cleaning

good location with restaurant and bar on property

kids were playing with the doors on our hallway all night

no free breakfast and the pool was closed.

is looking like new , very clean , breakfast was very delicious possible to choose in menu steff very friendly

staff was nice. clean hotel. breakfast was pretty good.

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great breakfast all

breakfast was good.

fantastic breakfast! great pool!

laundry room was very convenient

the guest laundry machines were broke also

we enjoyed almost all of the hotel things to do the bar was fantastic and pool was super fun my kids and i got

their wifi also did not work

went for a business trip with our 2 kids and it was a pleasant stay

use pool friday night when we got there but it was open on saturday so all was good with the

it wasn t enough parking

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

and absolutely no parking when we got in for the night

no problem with parking

has a pool and laundry

the laundry room was not working

laundry facility took my $$

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

really nice lobby, clean room, breakfast, laundry

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

missed breakfast, bed was a little too soft for me

and the parking is kinda tight

the wifi didn't work

laundry room only had one washer and one dryer so i had to wait a bit to get started

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the

the pool was small, and didn t have a hot tub.

laundry room

indoor pool

i like that they have an indoor pool and a location is closed to worlds of fun

we had a kitchen in the room that we weren t expecting which was nice

kitchen in room

the breakfast was great

service for verizon is terrible and wifi not great but not a big deal

even kind enough to spell out pool so our son didn t hear and get excited prematurely

a very good breakfast, clean hotel, and the staff was pleasant

breakfast was excellent. my sister enjoyed making her own pancakes.

should offer rides to downtown for customers safety as well as more parking lot safety measures

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

i did not feel safe leaving my car in the parking lot or spending the night in the facility

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

very kid friendly but to be expected i guess as it's a casino

we just spent time at sports bar while we waited

well lit parking

casino bar tender

losing at the casino

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

the breakfast didn't have much to offer.

free breakfast and a 24hr quick trip gas station is next door

the breakfast definitely can be better. pet fee of $75 per stay seems extremely high.

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

love that there is a complimentary shuttle to the plaza

nice gym

“internet tv” didn’t work so my kids were t able to watch netflix

bathroom; 24 hr gym

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

dinner at spectators is a very limited menu, no kids meals, to much$$

bar staff at spectators over this weekend were horrible

the nasty blankets my kids were given to sleep on and the extra charges on my account

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

) there was no: room cleaning; laundry service

bar and dining room mgr(

24 hour room service would have been wonderful.

no pool or hot-tub

no pool

instead i went home and did laundry, and did not make it back

the grandkids swam and slept like kids do

also the wifi signal was terrible and made our laptops and phones unusable with hotel wifi

never make it to breakfast

parking lot, pool, staff & breakfast

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

the bar and drinks were excellent

clean facilities and a nice gym

laundry facilities

breakfast was good and sufficient.

and there is a sitting area with a couch, a large sink area and tub/shower, and a good sized kitchen with a full

the breakfast had a nice assortment of options and was very well staffed

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast

excellent laundry service

the facilities met our expectations, we like nicer places, but they only have an outdoor pool which was closed

efficient staff, really good room service, location near the plaza is perfect, nice bar, outdoor pool and pet

service excellent in the restaurant and delightful breakfast

water pressure in the shower; had to call room service for bottled water; pool was closed (seasonal); room next

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

room service isn t explained well either

modern and updated, free laundry (self serve)!

she was so sweet to my kids and helped us with the pancake machine

everything was available, hot breakfast, all day coffee, water, tea, extremely helpful personal

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

room was spacious, and having an in-unit laundry was a huge convenience

gym and location were great

the hotel was super clean, good amenities (gym), and good location

what breakfast?? the gym was not cleaned daily.

breakfast started the day off just right and valet service came in very

requested room that had not had pets

location the view of memorial park the pool 95% of the staff

pets allowed and pet fee being minimal

the pool was always crowded with kids

the bar staff was very accommodating

car parking and guest laundry are great!

the location is perfect and the shuttle makes getting around very easy.

parking is $21.00 a night, and breakfast is no longer free.

i didn't have breakfast

they did not serve breakfast

broken laundry and washing machine. daily cleaning is not neat.

the wifi is terrible and the tv needs wifi to work so the tv wasnt working

the comfortable bed!!! the quiet environment. different selection of breakfast....

during my stay there was no tv or wifi service.

tight parking

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

there is free basic wifi, and an extra charge of $5 per day for decent upgraded wifi

thank you for being such a pet friendly hotel

paid wifi cold pool,queen bed.

it s not their fault, the pool, restaurant & bar were closed

00 for a single load laundry soap

have a laundry room

it was clean , the staff were very friendly, the free breakfast was actually pretty good.

set up was perfect- king room, pull out couch and kitchenette

kids loved the pool and the balcony off the pool

spacious, clean, free wifi, and very friendly, helpful, and bright staff

bar being next door lead to drunk ppl at my car when i went to get something out of my car

never could find the gym

just at night be i g so close to the bar and people outside near the vehicles.

bar was not good

the room was great and i enjoyed spending some of the evening at the bar listening to live music

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

to order room service you need to locate the menu in the tv then call the bar to order

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

pet hair in room

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

didn't have breakfast at the hotel, so i cannot say if it was good or not

location, room, gym

excellent complimentary breakfast and everything was clean.

great location spacious rooms high ceilings cute courtyard rooftop bar and pool friendly staff

to not enough valet help shuttle was unavailable in the evenings to take us to our reserved restaurants at the

i loved the free shuttle experience and the kind and amazing atmosphere that the staffs have set

they even met my request to sprinkle rose petals around the room for our anniversary

also, the lady at the front desk had a grab bag of toys for my kids

bonus: the breakfast was really good and plenty of options to choose from

and there was barely enough room for my child to play in the pool because there were 5,000 other kids in it and

delicious everything breakfast

they want and don t care about there guest having to park across the street and walk with young kids lounge

this location also has a gym facility

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the kids loved the indoor pool and free breakfasts

we had a couple of light bulbs out and the breakfast could use an update

i wasn't able to use the pool or gym, but i had no issues using their laundry room

extra bar stools helped separate the family

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

food was delicious, the room was huge, and very nice pool!

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

didn't have breakfast. liked the closeness to the streetcar.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

cool design, big room, great shower, nice gym.

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

wifi that weekend

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

over priced room service

one time we called room service and got no answer

nice bar too

an expensive hotel like this one, i would expect spa which was listed but not available

nothing. needed was a place where my grand kids could get burgers and fries pizza

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

it also has the best, well-equipped gym i have ever seen at a hotel

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to