they woke us up several times in the night from maids doing laundry and vacuuming at 6am.

clean laundry, hot water, easy off and on the interstate.

the guest laundry dryer did not dry as it should

closed looked real dirty, hot tub void of water, gym closed, laundry room out of order

parking

the pool, gym, and laundry facilities were great

the pool area was nice as well

the kids had fun swimming in the pool

lovely indoor pool and outdoor courtyard. internet access was easy and reliable.

pool and hot tub were amazing.

don't k iw if my room was by the laundry room or what, but there was a very irritating humming noise that went

dirt in the shower, easily washed off with water, and someone in their housekeeping/ laundry staff is shedding

was hoping they'd have hard boiled eggs to eat for breakfast

bed was comfortable. wifi worked well. friendly and helpful front desk clerk.

missed having the pool, thanks

smelly a bit musty, but they were updating the pool area so could be from that.

the pool was freezing and tiny

pool was foggy & cleaner linens

hot tub and pool were nasty

breakfast was good.

clean. laundry room is in working order. staff was friendly.

location and affordable plus laundry facility

on site coin-op laundry was a bonus after spending a week on the road

the lady at reception was very nice.got me some laundry soap

a huge issue but when you first walk into the hotel it smells strong of pool chlorine

was nice staff was extra cool great laundry room great place to relax no complaints

breakfast was great. lots of choices, healthy and hot as well!

easy drive in from mci, plenty of parking, close to stores and plenty of restaurants

i love that it s a pet friendly hotel

parking lot needs repaved

spa tub was nice

noisy, no water or coffee, smoking in hallways and stair wells, outside doors not locked

there was a druken gang having a tailgate bbq around their pickup truck & motorcycles in the parking lot outside

room i was issued was not the room i booked, the room was on a smoking hallway so the entire night it smelled

had to move rooms,hot tub didn't work, smoking to a none smoking, no breakfast

pool was sparkling

clean. well maintained. good parking.

anything that s really able to be fixed or accommodated for, but the pool being next to the highway was a

the continental breakfast and same smiling faces behind the counter to check us out started our next long day

clean, goof location, friendly accommodating staff, good breakfast

the machine was in a laundry/ice room and it was disquietingly dirty and the machine didnt even

the laundry/ice machine/vending machine room smelled like sewer

pool was very cold

beds and pillows so comfortable. excellent breakfast and friendly people.

breakfast was hot and delicious

fitness room treadmill wasn t working, room could use some art on walls

had our small pet dog and we were delighted that you were pet friendly

need to be replace and wish they would serve breakfast till 10 also need to pay attention to laundry

breakfast was delicious. i enjoyed the variety of food

pet friendly, outdoor pool, nice staff.

pool is wonderful and we spent lots of our time in there

the wifi connection was weak and insecure

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

the staff was wonderful, very friendly and helpful! great location, nice pool and hot tub.

always stay when ever possible in hotels that are not pet friendly

great for pets too

i had kids in the room i didn t want to leave alone or drag down to the lobby at 10:30 at night

room was old and right next to a very loud laundry room

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

more fresh fruits at breakfast.

breakfast and cleanliness

pet friendly

a lot of strong odors (like laundry detergent)

the laundry facilities were a joke

guest laundry.

i have any complaint about the property it would have to be the laundry facilities

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

parking access was great and easy

breakfast

parking lot needs some repairs. east side rooms had loud highway noises.

the kids loved the pool

location was good. plenty of parking.

i also loved being able to do my laundry

clean, friendly staff and pet friendly

and multiple parking spots taken up at the front by one vehicle with a trailer attached

pool, free breakfast, beds very comfy

too far away from everything. terrible breakfasts, no room service in four days.

quiet breakfast laundry large room

the jacuzzi and indoor pool were the bomb

pool was closed because the pump wasn t working

the hot tub was amazing! and the breakfast was fantastic as well as the staff!

parking a nice car is worrisome; restaurant across from hotel said cars get broken into, asked

food and laundry chemicals

kitchen, laundry, gym

price, location, kitchenette w/full sized fridge, free laundry

loved the work out room and the free laundry

guest laundry

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

showers are luke warm at best, and they are understaffed (per the front desk lady) and can t do room service

parking could be an issue on a big weekend with multi use lot between the hotel and resturants

the rooms are roomy and clean, the pool, hot tub and workout room are all well maintained

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

thank you for the laundry room

free laundry

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

clean. breakfast was very good. parking was adequate. staff was helpful.

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

whirl pool and parking was great

breakfast was good, wide variety available. gravy and eggs could have been warmer.

nice workers, clean hotel and good breakfast, easy to get to

dog in the breakfast area.

however, they've recently made some major updates to the room, lobby area, breakfast area and added an indoor

construction so we were asked to use the pool in the hotel next door which wasn t heated so the kids didn

am not a big breakfast person all i needed was a waffle machine

the pool was only 3

laundry ate my quarters

pool open till 10 or ll

water in the pool was *freezing

kids at the desk said rooms are cleaned

the pool was cold the kids got in but to cold for a heated pool.

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

staff, plenty of parking, good location

the pool was so nice

the nice surprise was the big breakfast

clean, comfortable bed, nice breakfast

we were in the room right next to the gym, so that was a little loud.

the brrakfast the pool and staff

swim party going on, tons of kids very loud and busy.

the laundry room was donw for repairs

the laundry was down and got sick from their breakfast

refrigerator microwave wifi, swimming pool, laundry

it was determined a toilet overflow leaked down into the laundry room

breakfast, the service, the room with a jacuzzi,just a overall good place

room did not have a refrigerator or a microwave, they did not have laundry services, but told me there was a

didn't eat from breakfast bar

the pool

breakfast was freash6

even used the swimming pool

to park, clean rooms, comfortable beds, kids enjoyed the breakfast options, the dove soap provided was a nice

the parking was limited

a whirl pool tub would have been nice but not required

friendly staff, clean room, good varity for breakfast.

we stayed here before and it s a nice place with a great continental breakfast.

breakfast is great

parking definitely needs to be bigger

nice atrium and great breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

there is also a gym off-site that is available that is four star

at night couldn't get it dark enough for sleeping needs blinds with curtains it's a very well lit parking lot

having the kitchen

had a kitchenette.

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

kitchenette with cabinets doors stolen, no pot to boil water, bad smell

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

washers and dryers literally two days trying to do my laundry

i had to do a load of laundry there

card scanner did not work to allow us access to the building from the area of the parking lot we were in

we enjoyed the use of the indoor pool

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

the lady who checked me on was super nice. laundry on sight.

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

very dirty, no elevator, laundry room was out if order for a week and 1/2

the address takes you to a different hotel that is in the parking lot in front of this location

the thing i liked most about this hotel was the fact they offered smoking accessible rooms

just don t get a non smoking room if you re a smoker

asked for smoking room they put us in non smoking room

brace and disabled and had to go up and down not safe stairs and when we went to check out told wifi was free

drug paraphernalia in lobby and parking lot

they laundry lady was rude as well

friendly staff, decent breakfast, nice laundry facilities

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

good breakfast. laundry facilities were clean and worked fine. helpful staff.

the staff was friendly and helpful, and finding the self-service laundry just off the lobby was a bonus

the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

wifi was flaky

messed up & said we had a smoking room when clearly is was marked in the booking as non-smoking

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

parking was well lit and cameras overseeing the very packed truck

a luxurious italian suite complete with a plush king bed, jacuzzi tub, and fireplace seating area for two

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

breakfast & location were just fine for what we wanted to do.

we stayed in the basement right across the laundry room

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

our room was right across from the laundry and was noisy and was not what i booked

app for laundry machines only accept us, can asian or ebt cards

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

great location and nice amenities... open laundry room facility with seating while you wait.

the laundry room was a welcomed amenity

laundry facilities were inadequate with just one machine

our room was in the basement, near laundry etc

pool area could have been warmer

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

parking was very poor do to snow storm

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

no breakfast included no laundry on property

the bar staff. we love

there is a kids arcade, good selection of restaurants (we ate at jose & willy's cantina), ample parking the

the view was amazing and parking is free

parking for hotel guests was kinda far from the door, and there was only the one entrance for the

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

of debris in the pool,shower in the room was in need of tlc

the children enjoyed the pool

location and wof parking included was great

the pool was dirty with leaves and needed a daily vacuum or cleaning

good location with restaurant and bar on property

kids were playing with the doors on our hallway all night

no free breakfast and the pool was closed.

is looking like new , very clean , breakfast was very delicious possible to choose in menu steff very friendly

staff was nice. clean hotel. breakfast was pretty good.

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great breakfast all

breakfast was good.

fantastic breakfast! great pool!

laundry room was very convenient

the guest laundry machines were broke also

we enjoyed almost all of the hotel things to do the bar was fantastic and pool was super fun my kids and i got

their wifi also did not work

went for a business trip with our 2 kids and it was a pleasant stay

use pool friday night when we got there but it was open on saturday so all was good with the

it wasn t enough parking

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

and absolutely no parking when we got in for the night

no problem with parking

has a pool and laundry

the laundry room was not working

laundry facility took my $$

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

really nice lobby, clean room, breakfast, laundry

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

missed breakfast, bed was a little too soft for me

and the parking is kinda tight

the wifi didn't work

laundry room only had one washer and one dryer so i had to wait a bit to get started

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the

the pool was small, and didn t have a hot tub.

laundry room

indoor pool

i like that they have an indoor pool and a location is closed to worlds of fun

we had a kitchen in the room that we weren t expecting which was nice

kitchen in room

95 to be able to load money on to do laundry

not having to use card to do laundry....parking security

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

i like that there was laundry available and many vending machines

laundry room for guests which we used

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

night in the lobby drinking alcohol and being extremely loud and they tried to kick me and my kids

having a little one i actually prefer this policy so she didn't get overrun by other rowdy kids

the pool was down n it was an indoor pool whole reason we booked.

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the bar staff were super friendly and very accommodating

my son enjoyed the gym

the shuttle to the plaza was very convenient

pet friendly, required a $100 fee

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank

staff - gym on my floor - shower/bathroom - massive construction.

the breakfast included sausage and waffles and was clean and well organized

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

the only think i didn't like was the parking

parking lot was under construction, the room was average at best

should offer rides to downtown for customers safety as well as more parking lot safety measures

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

room service experience

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

) there was no: room cleaning; laundry service

room service employee complained she was too busy that morning

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

the staff was wonderful. we had room service for breakfast and it was fantastic!

nice facility. lack of pool and ac breakdown. only negatives. jazz bar a huge plus!

excellent laundry service

really good breakfast

your bar staf, specifically the male bar tender, know it's very unprofessional to listen to him and

enjoyed our pool time

room was spacious. bed was comfortable. breakfast was excellent. staff was friendly and helpful.

clean facilities and a nice gym

liked the indoor parking and on site food and bar areas

the bar and drinks were excellent

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

laundry facilities

the kitchen was well equipped

the breakfast had a nice assortment of options and was very well staffed

pull out bed was very uncomfortable for kids and parking garage had some mischief

location and pet friendly, staff was very friendly and helpful

ev charging on premises

location was quite far out from anything, large space but the gym was tiny and quite dated- especiallly the en

hard to find program for the kids here

location, parking, room, and staff

casino attached along with several restaurants

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

in hotel sports bar 'spectator' was awful

room service due to the in room book saying room service was offered from 11pm to 4 am

i love the pool and hot tub, but the cleanliness gets neglected and overlooked.

instead i went home and did laundry, and did not make it back

the wifi was always working, and the extra channels on the tv were great

had a king room with spa bath

kids running up & down the hallway

the grandkids swam and slept like kids do

car parking and guest laundry are great!

the location is perfect and the shuttle makes getting around very easy.

are locals but just got away from the kids for a night

did not eat breakfast at the hotel.

the free shuttle was very helpful for helping us get around to the nearby area.

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

breakfast was $100 for two adults and two kids

liked that i could take actual glass bar ware from the bar to my room

the restaurant staff was excellent with the kids

my kids enjoyed their self

room service was timely and delicious

no room service

kids menu or ala carte on the menu

not stroller friendly. pool did not have area for small kids.

pool, friendly staff, bar had excellent drinks and food

00 for a single load laundry soap

have a laundry room

continental breakfast provided a healthy selection for adults and kids

loved having a pool to cool off in

dripping in kitchen sink and bathroom sink

room was spacious, and having an in-unit laundry was a huge convenience

i wish the hotel would have had complimentary breakfast and coffee.

the staff at the front desk and bar were extremely nice

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

beautiful bar that was open until 11pm, last call at 10:45pm

location. free shuttle

nice building and pet friendly! the staff was amazing!

the price for a pet to stay was not posted in the online booking

also, the lady at the front desk had a grab bag of toys for my kids

better service in the pool area.

broken laundry and washing machine. daily cleaning is not neat.

ac didn't work, lights beside bed didn't work so room was not well lit, no available wifi

tight parking

bad of an area overall was a good clean room and hotel was great distance great tv selection and wifi parking

of the early check in fee in specific conditions, like travelers not driving, it leaves parking area more

modern and updated, free laundry (self serve)!

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

the location was perfect and breakfast was nice

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

she was so sweet to my kids and helped us with the pancake machine

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

breakfast was fantastic

just at night be i g so close to the bar and people outside near the vehicles.

searched for a hotel that was pet friendly

bar was not good

wifi did not work throughout the hotel

wish the bar stayed open a little later

facilities- gym was small but sufficient

room and lobby were spotless. staff was friendly and helpful. breakfast was fresh and hot

the room had a musty smell and the pool could have been clearer.

they want and don’t care about there guest having to park across the street and walk with young kids lounge

and there was barely enough room for my child to play in the pool because there were 5,000 other kids in it and

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

pet hair in room

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

location, room, gym

the breakfast was delicious and hot

room service was amazing

the candy in the room, we had to hide it from the kids.

the in room mini bar was well stocked. fitness room was nice.

from early check in to checking out the staff was exceptional

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

rooftop bar could of been open

room and gym were both very nice

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

the style, location, pet friendly policy and price

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the breakfast was fine. the location was perfect for our needs.

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

extra bar stools helped separate the family

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

only avaiable was a small bar like order area

the pool was gross

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

pool

pool, and fitness center

one time we called room service and got no answer

i also did not like the fact that the bar does not open until 4pm

over priced room service

short staff and no room service due to quarantine so understandable.

twic for morning room service, said they were busy and would call us back