were told you'll get free wifi when in your room but couldn't work out where the password was anywhere therefore

earlier than expected for a festival i tried my luck with the young man at the front desk for an early check in

it was a bit difficult getting around with kids and bags

i think breakfast should be included and free for kids

they were not very prompt at bringing drinks over or collecting food when the kitchen called service

the noise the bed the room service meal we had was cold

room service excellent

very friendly staff and always very fussy with our pet dog

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

attentive but discreet room service including disposing of your recycling

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

location, bar area and gym facilities

wifi not great

great parking, lovely room and welcoming restaurant

family room looked small,kids bed was not made, there were no linens to make them,i had to ask for a refrigerator

it was a very relaxing stay, very comfortable and we ordered cocktails on room service

loved the breakfast we had room service so much food all hot and on time

the dinner and bar menus are extensive and breakfast a delight

the hotel itself is set in a beautiful location with large gardens and ample parking space, the rooms we stayed

we had breakfast, dinner and room service in the hotel and it was a massive let down

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

did not like being so close to the laundry room. the tv was not working properly

having in house washing and laundry services is great

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

great room, loads of fun stuff for the kids. lovely breakfast.

wifi was inconsistent

center location, games in the bar area, comfortable beds, friendly staff

wifi poor

quirky and luxurious downstairs, games for the kids

the room was satisfactory, and one plus point is that laundry facilities are provided

bar was lovely and comfortable the pool was amazing as well as the gym

spacious room, fabulous easy chair, loved the pool and gym, breakfast well worth paying for.

having the pool and gym makes it different from other hotels nearby

gym could have more equipment like a squat rack, that's about it.

perfect location. great bar and room service menu.

things in room the extra bits in fridge and coffee machine also got a late check out of 2pm as booked executive

we got 2 free coffee vouchers 2 free drinks vouchers and also 20% off food & drink and also at late check out

made me a bit nervous not having a guard with two small kids

but the wifi was good so when children s tv wasn t on we could use the tablets

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

breakfast was good and plentiful

aside from that, staff lovely and breakfast nice

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating

get me wrong but i think the linen is beginning to smell of laundry wear and tear

we had parked it we had to end our night early to watch the car from our window to make sure the kids did not

wifi kept disconnecting

the room service was quick and staff were friendly

wifi didn t work room very noisy water not refilled service at the bar was shocking and very rude

from the laundry room and extractor fans outside hotel

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

too noisey room was next to the laundry room and buzzing all night could not sleep

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

i think it was the laundry been picked up

the pool and spa was lovely, very relaxing

the kids loved the pool and the food was great

we was upgraded to executive suite on arrival due to being guests of the day, also given late check out free

kids did not enjoy because they were conducting swimming lessons so there was no room for kids to

the pool the room and how spacious it was the staff the parking the location

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

arranged room service and the food was lovely just a shame i missed out on breakfast but that was my choice

bedroom had a pile of dirty laundry behind the door which had not been removed

it discouraged us from goung to the restaurant so we had room service instead

comfortable room, clean and good wifi.

we travelled with a pet and the hotel made us very welcome which made the stay very relaxed and enjoyable

bath and a larger gym please

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

terrible wifi system had to join through facebook or twitter

great hotel, had everything we needed for a local wedding. great breakfast too.

wider choice of breads at breakfast and limited continental breakfast options.

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

would have liked a better choice on the 34 hour room service but otherwise nothing wrong at all.

was a little limited, no jacuzzi and during the kids hours it was very crowded and not spa

swimming pool, sauna and steam room are clean and well maintained

busy as there was a wedding and a birthday celebration requested a hot chocolate from room service and they

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

the hotel itself new and spotless, owners try hard. fair price. pet friendly.

room service did not come

bar was reasonable priced and beds comfy

reasonable price lovely room and a very lovely breakfast i couldn't find any faults very clean free parking

friendly and accommodating staff, breakfast excellent as always

hairdryer and on the website it says there s room service however i couldn t find anything in the room to

food reallywas fantastic breakfast lunch and evening meal.nothing

great location. lovely room, very pleasant staff. good breakfast

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

location is very good, easy to find and convenient to buy foods and laundry nearby

free car parking at rear of hotel really handy and a bonus

penny at reception and james at the bar were just brilliant. so friendly!

no room service until we asked

good disabled parking

parking is easy and free

no access to wifi and appear to loose phone signal.

not enough parking, came a little late, and hard to park in mitchell hall

peaceful location, clean, good wifi, spacious room, good shower.

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

breakfast was a good selection

the swimming pool

there is a nice pool area and sauna

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

polite and helpful staff, room was big, location was good for us and plenty of parking space

no place to walk with the kids

the wifi was free

good bar and restaurant

good wifi and lots of areas to relax

ample parking

of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi quality

a bit slow, bar closed early, bathrooms needs updating adding a swimming pool would be a good

room 202 was next to the laundry so it was a bit noisy during the day.

it would have been noisy if i d been there at a weekend as the windows are older and the bar is right below

lovely room, excellent staff and great breakfast.

huge double room on a friday evening room and bathroom huge in centre of town hotel was empty so parking was

also parking was within the hotel property and very convenient for town by foot

put choclate bars (presents for kids) in fridge

guests reminded there are other people staying when they want to let their kids run up and down the hallways

small but good gym also

i suggest your offer breakfast or dinner room service to: say you have 50 seats in the dinning, but you have

kids pull out bed wasn't comfortable and the main was was ok but fairly lumpy

about laundry rooms & dryers on most of the night

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

made our stay a complete pleasure the pool was a delight

fantastic we use it often to dine or stay over & golf too

free wifi was a bonus

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

relaxing bar area with sports tv events

was easy to find with plenty parking, friendly helpful staff, and a lovely room

girls run reception bar hotel awesome very good. had bad back kind beyond words.

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

laundry service

was chilly in the bedrooms at times, also sitting in the reception/lounge bar area was very chilly and did, in

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for

breakfast is a bit disappointing

couldn t read the writing properly of the wifi code from reception, it was not clear

guest laundry facilities

no gym gear in the fitness centre but appreciate hotel just opened

wifi kept disconnecting from both of our phones

breakfast in the morning was also really nice

gym and sauna not like described

i was asked to bring my laundry to the reaction for them to take it

breakfast was very good the your lady on reception was brilliant please commend her

messy at breakfast

great stay and great breakfast

the pool and gym

not having a washing machine or laundry options

the apartment was beautiful, the pool and gym were fab

breakfast - excellent

kitchen only has a microwave, not a hob or oven, so this is only for short stays

great modern clean apartments friendly staff easy parking

it was great nice rooms breakfast good

a quiet room and allowed to check in early, lovey friendly staff, sumptuous breakfast, secure parking - to be

the rooms with netflix on the tv was an added bonus with the free wifi

the wifi didn t work in the bedroom

parking on site the room was lovely, spotlessly clean, the bed was so comfortable

property and grounds, lovely bar area, lounge and restaurant are is beautiful and the breakfast was excellent

breakfast hot options were limited for a high end hotel wifi poor in junior suite

food choice and standard very good, albeit slowed up by limited kitchen throughput

could of had a better bar area.

excellent room , lovely staff, perfect breakfast

the staff were friendly, rooms were clean and breakfast was delicious.

looked a bit tired, room very basic and the bar closed at 7pm, did not appear to serve any food on site but was

parking and wifi with a good room

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

fact we got room service without our knowledge since we're vegans we had pork on our plates

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

there is a bar and restaurant there too

the parking was limited

presentable property , ample convenient parking

the gym was small (but the pool was lively).

some facilities at pool i.e. chairs all in use!!

dinner was delicious and perfectly proportioned, the massage and pool area are of the highest quality, our room

pool a little cool

the bar is incredible, very cosy and british - definitely recommend

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

breakfast not included

excellent value all around including the breakfast buffet with its unique pancake machine

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

room service coffee was awful, the disposal in room cups were awful

during my recent stay i enjoyed chatting to the reception/ bar staff, who were very chatty

room service and they forgot to place my order

good parking, prompt room service when required.

no laundry service saturday and sunday

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

pet friendly, room was clean and spacious

fantastic value for money. 2adulds and our 2 gradnkids rooms were spotless and kids loved it.

bed for the kids was already made and we were absolutely happy about it

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

were by the laundry machines below our room

no laundry is not friendly for business trip.

spa was nice but the pool was freezing

early check in and car park was jammed but lovely place with great facilities, friendly staff and

excellent location and decent standard. good wifi.

location and the gym

spa the food atmosphere great few days.

spa facilities are very relaxing

kids ate free

also was nice to have a late check out 12noon,so we don't have to rush to pack ourself

staff were excellent ,bed room size, ev charger on site, location nearm1

size rooms, welcoming staff after a hard days work, fabulous choice of items on the room service menu, comfy

also we were right above the kitchen and laundry so a little noisy first

had a trackday booked at bedford autodrome and the location is perfect for us with plenty of safe parking for

for a hotel and although i'm not a foodie i've enjoyed it when i've had it, also a well stocked bar with a few

5g on ee was excellent in my room i didn t need the wifi

good bar food and a well-stocked bar

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

clean comfortable room, ev charger on site, and bar / restaurant by the river

beautiful riverside setting - friendly staff - clean and fresh hotel rooms - lovely bar and

breakfast, parking, quiet , comfortable, nice

difficulty finding any car park space. ev charge space was occupied by non electric car