the kids had fun in the pool the water was excellent

location, all staff was excellent and helpful, shuttle 24/7.

location and dark back parking lot. need lights there

not enough parking because of events that day

kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental breakfast was

the hotel rooms added kitchenette is a big plus as well as the laundry room.

laundry in sight

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

shared parking lot with adjacent hotel fills up quickly.

good breakfast good but my only concern was the second day for breakfast, the bread was cain of

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

that the breakfast could have used a little variety as i stayed three nights and it was mostly the same menu

the breakfast was amazing! the coffee was outstanding and a nice bonus to wake up to!

good location and decent breakfast

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

breakfast hours could have went longer on daylight savings time change

i wish the pool was heated. it was cold.

bonus: pet friendly

the breakfast was really good, and the shuttle service was good

very close to airport, 24 hour shuttle, 3rd party parking on site.

the shuttle was awesome, drivers super nice

free airport shuttle and friendly helpful staff.

and shuttle service was a bonus, they would take us in 3 mile radius of hotel which was nice

this is the weekend fir big basketball tournament and not having the laundry option was

2 nights with 3 kids to visit kentucky kingdom

bar onsite and restaurant on

water too cool in pool

didn't have breakfast

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

staff was polite, shuttle drivers were awesome! breakfast was delicious.

inconveniently located ev charger.

the hotel shuttle was easy to use

i had an issue getting my laundry cleaned, it was never sent out.

pool was very small, no complimentary breakfast

there were a lot of sketchy looking people in the parking lot at all hours of the night

crowne plaza bar rest open at 4

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to

my room, the pool, and laundry room was clean

my kids enjoyed the pool area

the pool and the gym.

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

room was nice and clean, parking was easy

parking lot was too small and not laid out very well

basic breakfast provided

we were a family of 4 (dad, mom and 2 kids)

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

pool was clean and great for kids with nice outdoor furniture for adults

covid19 restaurant bar and pool was closed

the pool was nice and big for the kids and other guest

we did not use the pool or anything like room service or laundry

website said it had a pool and when i get there pool is gone in place of a gym.

need a golf cart so they can move around parking lots

we did not use the pool or anything like room service or laundry

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

the room was clean and stocked and the staff very accommodating for my family and pet.

location,convenient airport shuttle,amazing and friendly staff.

pet friendly is fine but when there is dog pee all over the lobby it's a little much

dryer in guest laundry not

i liked the bed and the easy laundry with soap at the front desk $1.00!!

quarters to use laundry facilities

the laundry facilities are super helpful

the laundry room could have been bigger

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

great price, friendly staff

the room service was not done after first day

free cable tv, breakfast buffet, pool, and gym were included as well

they also had an amazing breakfast

the hotel itself is kinda in the middle of nowhere but the parking, price and cleanliness are on spot

parking lot is used by locals as short cut, they think is their right.

breakfast was okay, there wasn t too many choices but i wasn t that hungry so it didn t

it easy to access and parking is at the hotel.

liked that they had coffee at all times of day. had a place to do laundry if needed it.

breakfast was great

use to have a bar set up, but no longer does with new owner

fitness room treadmill was out of order, the weight stacks were missing pins, the water cooler

wasn't to happy with hot tub in pool area being it was the reason of purchasing the room was to swim and relax

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

clean bedroom and bathroom; wifi works well; closed to the airport (by car); comfortable bed.

wifi and very small bathroom and shower

needs indoor pool

there was no shampoo or laundry bag in room

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

staff all around, convenient to expo center, and a great breakfast with precautions in

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

laundry room although it's indicated on their list

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

was no mini fridge in the room there was no guest laundry i put on website breakfast was

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

the laundry area was ok

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

everything was very nice and clean. liked it had a kitchenette

it was nice i wish the pool was open but i understand

site states it has an outdoor pool which doesn't exist

just local channels was a little off and also breakfast options were too less

the breakfast was fantastic, filled with plenty to eat

there was nothing around it, not in a good location,more of a lay over for truck drivers, no pool, not for a

we didn't like that it didn't have a pool

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

there were also people hanging in the parking lot so we couldn't sleep

very clean and was allowed to bring my pet with me

they do allow pets so perhaps someone's dog slept on that bed

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

laundry facilities are good

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

laundry room only accepts quarters, but there was no vending for quarters

on site laundry and 24 airport

no quarters available for laundry facilities.no vending machines.

breakfast was hot with plenty of variety

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

easy off the interstate, very quiet, great breakfast!

not get any sleep, was very noisy with several buses of high school kids banging on our doors

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

the friendly staff , the location, the very well lit parking lot .

stay was great we loved it the room was nice beds were comfortable my daughter enjoyed the pool the wifi worked

the room service came

didn't have hot tub and phones in room didn't work and pool water wear too cold

laundry room could have been closer

laundry room price

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

roaches. laundry room always out of order

was a great night and i even saw police officer going through the parking lot and it made me feel

otherwise, the room was great, loved the kitchen/dining area

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

even the pool was indoor but cold as

2 people could not fit well in the kitchen area at the same time

did not have breakfast there.

laundry and gym has a faulty card reader

i also like the laundry room

there s a gym and free laundry

like the space kitchen but no utensils or dishes due to coronavirus free laundry

clean hotel love the kitchen and free laundry room

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well

location, clean, wifi

service was excellent, from valet parking to check in to dine-in brunch to room service late dinner

great location. clean and comfortable rooms. nice fitness center.

guest laundry also a bonus

peloton bike was broken in gym, wish they had more exercise bikes

close to riverfront, 4th street live was two blocks, the restaurant and bar

roof top bar was excellent food was very good

great location. easy walking to downtown, free ev charging.

room very clean, laundry facilities good

have a laundry basket with extra towels in front lobby for guests

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

like the laundry facilities

laundry services is located in the most unsafe area of the property and has no cameras for safety

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

free breakfast and nightly reception, free shuttle to airport

everything was excellent. from front desk, room service, and breakfast.

gym, pool and restaurant was closed

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service

the bar area is very nice-try to hit happy hour or it's abit more expensive

room was clean, friendly staff, loved the late night room service!!

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

it was centrally located. the restaurant and a bar was within the facility.

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

there was no room service but the staff was wonderful in the facility

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

spa and steakhouse on site

spa was a delight

pool was amazing

there was a laundry room or storage room nearby

needed to do laundry and it was no charge, wow, this was very good, never ran across this

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

was no clean towels available there was only one person doing laundry for the entire hotel

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

kids cancer alliance gala

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

and the bar stayed open late

we called for room service for extra towels never got them, and even though we moved our car from their parking

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

room service should be available, that would. be cool

no room service

how accommodating they were w/ early check in and late check out

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we

breakfast eggs cold. ran out of sausage. only had fat free milk.

the pool was very clean and outgoing the breakfast was delicious

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

great room awesome staff parking was excellent and breakfast was good

nice pool area,also a nice area for outside sitting

breakfast was great as well as the location.

modern design, clean, delicious breakfast, friendly staffs

pool not available upon check-in, pool hours

wish the bar and pool stayed open later than they do

we loved nino the bar tender

indoor pool, well-equipped gym

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

breakfast was great

heated pool was not heated it was freezing cold

staff were friendly and attentive. indoor pool is a great amenity.

guest laundry and gym

staff, laundry not available because of broken machines

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

my kids would have loved that feature

laundry amenities and kitchenette

kids enjoyed the pull out bed

loved the kitchen area, i have food allergies and i was able to cook my meals in my room

there were a lot of noisy kids and families at the lobby/breakfast room

the hotel was very friendly towards my pet

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

the gym had all the required equipment, a swimming pool, and laundry facilities

location, breakfast was good, the pool and gym is nice, the staff were friendly and helpful

love the little kitchen

the amount of underage kids walking around

pool is not a saltwater pool as advertised (just fyi, not really a big deal), and the breakfast is

the staff was excellent, from the front desk to the bar and the restaurant

loud neighbors that let their kids run up and down the hallways

the hotel didn't have a lot of complementary continental breakfast.

loud neighbors that let their kids run up and down the hallways

service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as

staff was very nice. hotel was clean. bistro was a good option for breakfast location was nice

and the wifi kept cutting out

comfortable beds and great swimming pool.

craving a coffee, and their starbucks bar was not open contrary to the sign s hours of operations

could not get the wifi to work

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

the property was extremely clean, breakfast was great!

room we were in felt more like an apartment/home which was so nice, especially with our kids

my kids loved the pool and i loved that there was a hot tub, although it was so worn it looked dirty

the valet,the front desk and the bar was excellent

surprise pet fee of $150!?! no wonder they are pet friendly.

also - the pet fee is $150

could use a grab bar in the shower

pet fee was $150 for a 1 night stay. definitely not

laundry facilities are downstairs with a great-looking fitness area

there was no pool or anything for kids

this is the first hotel we have stayed at that had games in the lobby for the kids

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to

everything! super friendly staff and valet, nice, quiet room. clean. pet friendly.

across the hall was the laundry and maintenance room

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

location, laundry area, breakfast, hot coffee, comfortable rooms.

then when we leave he s in laundry room just looking at us

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

the downstairs bar was closed and the breakfast wasn't advertised well

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the bar genevieve is a must

room service was a little slow i called and order extra towels it took over an hour and a half to

once in the bar and once in the dining area with a reservation

we loved the decor, the bar area and drinks, and the beautiful quiet room!

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

didn t know that we overlooked a bar that played loud music until 1:00 am

bar was incredible

it s right across the street from a 3 am bar and it was very noisy and woke me up.

great bar and the room was comfortable and clean.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

where to wash your laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

thing i would recommend is microwaves in the rooms and laundry on-site

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

they have a laundry room which is very convenient

and there laundry service is kinda on the high side which i just walked across the street

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

didn't get a chance to use the swimming pool or the exercise equipment

i also would like to suggest limiting pet owners to a particular floor so that non pet owners will not have to

the pool was awesome and the hot tub even better

no room service no housekeeping

my room service meal was cold and they forgot to include my beverage

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

free breakfast, good internet, free parking

hotel with a good breakfast

the parking was convenient

elizabeth, the breakfast attendant was so nice

t do more laundry

it was clean and new. had a whole kitchen. i felt like i was in an apartment. great location.

breakfast needs work

i called and spoke with the manager and she stated i had to agree to those charges when i put the wifi on my

will definitely be my go to whenever visiting the areaud83dudc4dud83cudffe breakfast was awesome & it s also

they are white so i assume bleach is used to wash the laundry

much construction going on and the pool area was closed the wifi you could only connect two devices there were

the view was nice of the hills/nature in the rear of hotel, good space, free parking

we also appreciated the non-smoking casino

the casino is clean and the rooms are clean. check in and out is easy.

no laundry no microwave in room no vending/ice machines no tv channel guide

very nice to have a free laundry machines to use. pool was great

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

amazing pool, free laundry!

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

clean room laundry facilities breakfast location

breakfast was excellent

parking

people traveling w pets should be located on lower floors

breakfast was disappointing for a comfort suites

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

the breakfast was simply awful

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

we couldn't access the free wifi

easy parking

room had horrible wifi and no hot water in the shower

laundry room needs to be cleaner

everything the full kitchen was a surprise

this room had a small like kitchenette in it which we did not use

absolutely loved the game room , full refrigerator, and full kitchen . thought the

wifi didn t work

no breakfast although said it did

there weren t good breakfast options

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

no breakfast

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

wish the bar would have been open so we could of had a night

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

pet friendly, which is fine

the entire room reeked of pet urine

needles outside i parking lot everywhere

parking lot had people working on cars in the back lot

they put you in a pet room and expect you not to get anything on there white sheets and then keep your entire

budget friendly comfortable beds. free wifi and pet friendly

have gathered enough money to stay for the night i was offered to buy both drugs and sex in the parking lot

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

that for a little more we could've had a renovated room and the pet deposit!!

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

laundry facilities no option for single load packets to buy

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

staff pleasant and helpful, parking great one level. laundry facilities great.

kitchen area needs to be updated

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

laundry facilities didn't work with a normal load

coin laundry available for guests, with new washer and dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

on site laundry

should go until 10, pool was a little dirty

pool didn t seem as though it was maintained as the water had a odd color and water didn t

cleanliness and really nice staff. good breakfast also

breakfast and the room

refused early check in at 2:30 before we left for the caves

great location with plenty of restaurants around.great breakfast options

breakfast was great

hallways by laundry smelled really really bad

3- after 4 no laundry, can not request wash rags, towels

3- after 4 no laundry, can not request wash rags, towels

breakfast area too small not much variety

wifi worked

laundry & cleaning staff very pleasant

pool has way too much chlorine. my kids didn t enjoy swimming at all.

pool is outdoors, small, and provides the sort of swimming experience that only small children are

the pet area was to small

pool was closed. bed was not comfortable.

more handicap parking by the back door.

the kids enjoyed the indoor pool and the bathrooms and floors close to it were kept clean, making bathroom

the fitness center was fantastic and the indoor pool was great

the noise didn't bother the kids at all, they slept great

workout facility, pool, breakfast included was very nice

we didn't use pool or gym

the breakfast is a little weak but is honestly on par with most hotels that serve breakfast.

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

the pool should stay open to 11:00.

the full kitchen in the room

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

indoor pool

early check in was accommodated; rooms were comfortable

breakfast was plentiful and hot

laundry room detergent dispenser is managed by a third party and ate my money (was out of

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

pool, fitness room, breakfast, laundry room were all amazing

the parking lot cleaned a little better from the snow and ice

no protein for breakfast.

rooms, staff, pool, cameras, pool tables, fire pit outside, close to food

pet friendly and close to the expressway.

clean and modern great breakfast

breakfast, open pool, fast wifi, friendly staff, clean and stylish room, pool table and lounge area were

wifi was good

definitely need more parking.

hotel was in a nice area and it was pet friendly

pet urine

pet friendly

delicious sausage & gravy with hot cup of joe for breakfast

the pool was closed

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

no room service

he asked the front desk to use the gym and explained why and was told it s closed and lights are off all the

really hate paying for wifi