an outside service for laundry and no money retention in check-in

cleanliness. the pool, sauna and gym were opened this time. we love it

the pet fee is also quite expensive for what is offered

very helpful staff, comfortable room and easy parking.

the parking lot was very icy.

room, bar and lounge

nice to play with kids but also to swim

in the bar was a bit confused but understand there had been numerous weddings that day

my kids loved the pool too

and if you wanted to use gym had to be opened by front office staff

the microwave and coffee machine were a nice bonus airport shuttle service was punctual, professional and

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

free parking and few shuttle if you need it

shuttle person from the airport was extremely rude and aggressive, there wasn t much food to eat

the kids thought the pool was okay to swim in

room due to laundry machines running

laundry matt was not working

i liked the convenience of having the laundry facilities so close to my room

such as the guest laundry room and gym are fantastic

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

needed to do our laundry especially since one of our luggage was lost

great pool, good variety at breakfast and an overall clean, modern and spacious accommodations.

everything amazing. breakfast was top notch

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

we also asked for a late check out and there was no problem with that either since we were already members

they did the laundry on the clothsline every day

terrible wifi, beds very small, no ice maker, very small tv. mostly french channels.

quiet, well-appointed, good parking and near to whatever we could want

floor not swept, no coffee machine or water heater in the room, wifi not perfect but working

suite was well equipped, beds were comfortable, nice kitchen facilities

peter at the front desk was so kind and helped me

free airport shuttle

after check in we went to tour old montreal and during this time the kids only had light snacks

couldn t fit my 2 kids and my husband and myself in that bed

charged me for a pet friendly room and they said they will have all the required stuff for my cats ready

the manager could not have been more helpful in making sure i had everything and taking care of laundry etc

the drive from montreal was easy, plenty of parking

the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi.

free parking

fast wifi friendly staff

laundry machine is not in service

the pool was small, quiet, and perfect temperature

the gym was very nice with new equipment, well lit and very clean

the check in was easy and staff friendly. the breakfast was very good.

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the pool is very nice and in the gym there are laundry facilities

the gym was very clean too and their pool was quite good

breakfast has improved a little bit compared to our last visit: more choices and kids loved the waffles (so

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

the rooms and lobby were nice and all the amenities, like gym and pool too

i loved that the kids could relax and play in the pool area

breakfast was very good, swimming pool and gym good, room was very comfortable and quiet

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

location!! free on site laundry. good restaurant

wifi was bad condition...

complementary buffet breakfast

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

on-site laundry

the gym was okay

was really disappointed to be declined the request for a late check out by just 30 mins

wifi was so slow.

the shuttle schedule

checkin easy. room adequate. shuttle on time.

restaurant and bar on site,great hamburgers

good thing was pet was welcomed

no laundry room. i was told to walk across the street.

no laundry

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

put me in one of the rooms in the basement next to the laundry room

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

staff were super accommodating during a snow storm. the early check in was nice to have

proximity to the airport. free shuttle service every 30 mins. excellent breakfast.

guest laundry is on the fifth floor

for pet it was too expensive, and parking too

funky decor in the rooms, great shower and a fantastic, well-equipped gym for a pre-flight morning workout

close to the airport, great pool for kids to unwind before or after a long journey

great rooms and nice pool for the kids

wifi never did work during our stay so used our cell data.

traffic noise. not being able to get a drink from the bar before 5pm.

hotel bar always closed by 9:45 / 10:00 pm i would have enjoyed a drink but it was not

located between airport and dorval train station with an included shuttle to each location best buffet breakfast

airport shuttle operated every half hour 24/7

would of been a lot better if there was a laundry room.

it was pets friendly place for no extra charge per pet. located few minutes from major highways.

bed was comfortable and wifi was good

but at novotel, they gave us an egg and cheese sandwich, a juice, a bar and a nice coffee

we were given early check in as well

the shuttle was prompt

shuttle was available at request

place has a shuttle, close to the airport, and free parking for a week

wifi signals were bad and

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

they offer a free shuttle from the airport

close to the airport continental breakfast

nice location nearby airport, friendly staff, comfortable bed and room, available wifi.

the wifi was fast and the tv offered many channel choices

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

mostly to save $ on laundry, you are not helping the environment

no laundry

shuttle service, front desk, restaurant, laundry all very good.

didn't like the room service as it was very unprofessional and delayed

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

24/7 coffee station, laundry, excellent breakfast experience

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

one great bonus is that the laundry service is free for all guests

we couldn't use the kids bed, the structure of the bed frame does not hold.

breakfast is good.

gym not opening for long periods

no room service everyday

easy and plentiful parking

it has all the traveller's amenities, whether it be a competent shuttle service to the airport terminal to late

food was delicious, and the bar service was great

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

unfortunately pool was out of order

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

didn t accommodate me for the change to make the laundry at the hotel

large room and laundry facilities location for airport is

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

i asked if i can do laundry, and willing to pay but they said i am not allowed

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

what others say, they did in fact have an airport shuttle

the coordination between the hotel and the airport shuttle

breakfast i have had better at this location but i understand, snow storm and probably difficult to

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

the room was clean, linens were clean, bed was comfortable and the breakfast was lovely

a friendly hotel staff are nice and the canteen is good and good for kids and has a pool and walking distance

had the bedroom as its own room, separate from the spacious sitting area, dining area, and full kitchen

the option of the kitchen in the room

laundry was 4$ per load which is nuts

the pool and gym were nice and staff was very accommodating

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were

excellent dinner, bed was great, clean, shuttle service was excellent.

ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

wifi was terrible. room was not very clean and was very basic for the high price.

reasonably prices and the kids loved the pool

it s hard to have a parking when there is a party here.

the restaurant at the bar was great

the washing mechine at the laundry was not clean.

we had to each time go to the laundry room to get towels

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

convenient, very helpful and friendly staff, free airport shuttle.

staff was amazing especially restaurant and bar staff

parking is optimal and for what you pay - you get a decent value on return

location is very good quite free parking shower and wash room is clean

parking, amenities, shower!

wifi speed was good

a nice place to stay was pretty quiet and lots of parking spaces

better access from parking lot.

breakfast staff smile

mini fridge or info on local restaurants in room, too little parking, simple things like bottled water must be

location close to metro, very clean, staff was fantastic, pool was warm and breakfast was amazing

lack of parking lot

that the room was really very spacious with a mini kitchen and a walk-in closet

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

the kitchen wasn't up to standard for me to use

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably

kitchen stove caught fire when turned on due to lack of cleanliness

wifi worked well

paid parking, small gym

the pool is for leisure, but ok

the pool the gym the breakfast the room the staff

the staff were friendly and the pool was amazing and warm!

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

the laundry has only one wash machine and dryer.

free wifi, guest-laundry

ac easily (the room was really hot) and we couldn t connect our chrome cast with the tv (the wifi didn t

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

parking was a little far away to have to carry luggage

staffs are very friendly, great service at the restaurant for breakfast

booked there bcuz it was beside carrefour laval and i wanted a pool and a hot tub

nothing as we just stayed for one night. we didn't try the gym as we didn't have time.

sufficient parking that was very close to my room

the room sizes especially with the little kids i had it was just perfect. felt like home.

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

that can be open and go straight to our car are very good and convenient especially if you have kids

pet friendly rooms, friendly staff, parking right outside the room

pet friendly, bed and breakfast

good wifi good free breakfast ~ many choice and refill fast good free private parking

location and pet friendly

clean, quiet. good breakfast

could ve had more activities like a gym or an indoor pool

it s not that i didn t like but maybe have a bigger pool for the kids.

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed

quaint, nicely appointed common spaces. generous size room. free parking.

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

nice gym

the room service changed all our towels even though we hung them like it was instructed to do if we

wifi didn't work, even after signing in

the rooftop bar is exceptional never had a hotel like that

laundry inside the hotel common area

could hear baby crying in another room, the hallway and people in the parking lot

big space for parking and the room was big

there was no pool.

we enjoyed the breakfast area and the cleanliness

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

other then kids playing football in the hallway everything was nice

free parking and proximity to the subway was a huge bonus

comfortable room, beautiful pool and gym. hotel room was a bit dated, but it added to the charm

to have laundry washer dryer on site

if you stay on the first floor, you have to navigate laundry carts the whole time

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

the hotel should have had a laundry room. we had to recycle cloths.

same breakfast no laundry

there is a self serve laundry room which is super convenient

laundry facilities was nice and affordable

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

there s a laundry too which is very helpful

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

we were not advised that we need to book the pool in advance! my kids were not happy about it!

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

laundry stuffy- only 2 washing machines and 1 drier working

breakfast was offered in the bar and was rather expensive for the

and new had a bar in the lobby

breakfast at the bar felt short staff

staff we're only moderated helpful with this issue and wifi connection later

had young minors ( kids )and waiting in lobby after hours of drive wasn t a great start to begin with

small kitchen in the room has everything

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the pool is small and gets quickly crowded rooms need more dusting/

cleanliness, pool and overnight staff was very courteous

facilities were great from the gym, pool and laundry

and they had a laundry mat

liked the room and the bed however the breakfast was a little unimaginative, but perhaps it was a covid measure

with an entire hockey team with parents drinking in the hallway until well after midnight and kids playing indoor

limited parking. tiny pool and tiny gym. breakfast was not good enough.

i didn't do the breakfast thing

easy parking and nice to have laundry facilities and filtered water

timings of the bar and restaurant are not ideal - ie if you arrive late or in the middle of the day, you can

clean, free parking

i particularly appreciated the complimentary parking and the exceptionally friendly and helpful staff, especially

free parking was the icing on the cake

offer guest laundry, which is nice

is no hot water for the rooms, laundry issues was causing the hot water shut off

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

main reason to book was for parking and free breakfast

were quite pleased with our one-night stay - it is a standard motel setup with parking in front of our door,

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

parking too tight. many big trucks.

was a great location and there was a little resto bar (willy s) basically in the same parking lot

well-appointed room, fresh sheets, nice water view, parking lot on site, pet friendly

smelly, no ventilation, uncomfortable bed, continental breakfast only, no open kitchen, parking

the pool was closed for some work. my grandchildren were disappointed.

a kitchenette with microwave,kettle and some utentils could be helpful as the restaurant are closed

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

no cheese or vegetable at breakfast

lots and lots of families/kids at breakfast .but they all seemed to enjoy their stay.

everything was clean, there s a water slide at the pool, breakfast was good

breakfast menu

one thing continental breakfast needs to improve

coin operated guest laundry a real bonus

parking is small and confusing.

breakfast need meat!

i paid over 400 cad per night for 7 nights to have: - no wifi in the room - a squeaky bed - room service that

amazing spa facilities clean room and comfortable mattress friendly staff parking on-site

free laundry facilities too

free laundry facilities and very professional staff

has laundry service

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

working electric fireplace in room

convenient location and price. wifi really good for work

able to use the gym at the hotel across the street

room service took forever to get towels

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

lack of snack bar and housekeeping did not come during our stay

when we arrived there was no bar of soap to wash our hands

room service was very good

the bar could have been opened later

offer a room with a laundry machine and kitchenette great for a long stay with kids

they upgraded my room, and i had kitchen and laundry room too

i also had to do the laundry while staying in this hotel, for which i had to go to another building

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

laundry facilities on site

laundry = they had laundry facilities, and supplied the soap and dryer sheets

the laundry requires an app, and the app requires a minimum of $10

i was sent by staff all over the building to look in different laundry rooms for one

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

did not deliver on spa reservation as promised

the bar was also really nice

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not

showers and toilets and bedding pool bathroom beautiful lobby

food on the room service was over priced for the quality of it, but the presentation was great

facilities were excellent and they offered a laundry service that was great for us

do have young kids and we re a little worried on safety with bunk beds but the did fine, if we needed to switch

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

the restaurant and bar in the hotel was friendly and excellent all around

i wish there was a pool or even just an ice dispenser machine.

the wifi lol

great wifi, comfortable bed, nice staff

if you are traveling with a dog, the room is also pet friendly with a dog bed and dog bowl

no pool. inability to control room temperature.

room great location great no swimming pool

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

bring hear plugs for the family and kids if you want a good night sleep

don t tell you about the charge for having a pet, before you arrive

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

room service is very exceptional

food was great, location was great, staff was helpful, cute gym in the hotel.

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes;

there is no room service in the evenings/night

that there wasn't a restaurant or room service offered at the hotel.

breakfast was 2 delicious croissants that are seated outside your door each morning

nice confortable bed and huge shower! breakfast was a nice bonus

there was shampoo in the bathroom but no little bar soaps to use for the sink

just shampoo, soap bar and body lotion

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

great stay. clean. very pleasant and helpful staff. laundry facilties.

laundry facilities

and there was a guest laundry

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

electricity was out and wifi was out when we got there, but these issues were corrected later

i wish they had a pool but i certainly understand why they do not.

the hotel does have a pool.

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

the laundry machine can be added more.

also have self operated laundry machines

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

i couldn't tell if it was working or not) and my work was important so unfortunately we paid for wifi

we stayed with two kids and everyone was so kind

no ventilator in washroom pet charge was high and it was not mentioned at the time of purchase

room service breakfasts were not great but then we did not order very much

a drink in bar and had lovely conversation with the bartender who went above and beyond to make me feel

gym was the largest and most equipped for a hotel that i have ever seen - treadmills, yoga area,

exaggerated costs for laundry, minibar and food

could have picked up the laundry in the room instead of having guests haul laundry to reception.

wish there was on site laundry service

had a problem to hook on the wifi and there is nobody on the premises to help

we leave i checking this hotel for pet friendly we pay extra for my dog to stay with us but one thing here make

great room facilities and access to laundry

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

great staff. solid breakfast. very nice to have self-laundry facilities on site.

self service laundry 5

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

the laundry is too small

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the gentleman's name but he worked around 9 on saturday august 19th and he graciously took our room service

wifi was so slow, no water/ice dispenser, you have to pay to get a abucket of ice delivered to your

i would give it full five stars if laundry machines were available

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

free wifi

special shout for an early check in, after travelling 40straigjt hours. comfortable bed.

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the