location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

within the airport terminal, super convenient and the pool area is a huge bonus

they honoured my early check in and waived it because of my bonvoy loyalty

it's so convenient with a shuttle service that runs round the clock just minutes from the airport

accommodating staff pet friendly facility

we tried to connect to the free wifi but couldn't get it to work

were issues with the wifi alot

asking for parking passes everytime we left the property , parking in the winter is horrible

guest laundry is on the fifth floor

pool was closed and that info was not on the site.

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

excellent location close to airport, and free hotel shuttle 24/7

the bed was comfortable, there was a mini fridge to store snacks we had and wifi worked well

free wifi excellent

the location doesn't have around places to eat so room service would help

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

the shuttle was prompt

the wifi coverage wasn't very good.

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

no laundry room. i was told to walk across the street.

no laundry

put me in one of the rooms in the basement next to the laundry room

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

breakfast could be better.

no luggage & room service

airport shuttle operated every half hour 24/7

wifi was not good

good to have a free shuttle service

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

it does have a shuttle to airport

the beds were comfortable enough that no one (2 adults, 2 kids) complained

good wifi

location, good wifi, reliable shuttle service

we were also given a difficult time when asking for the key to do laundry

s ants in the laundry places, the rooms are loud, you hear the highway all night

on-site laundry

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

sitting area wasn t enough, we had to wait with small kids

shuttle service, front desk, restaurant, laundry all very good.

no laundry

mostly to save $ on laundry, you are not helping the environment

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

clean pool was very clean stuff was amazing attendance to all of our needs checked us in early as we

would of been a lot better if there was a laundry room.

no room service on weekends??? this would be the perfect time to have room service...

spent one night, but would've liked another so i could have used the pool and gym

the room service was below our expectations

free parking.

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

all was good especially the bar lady

it might ve been a pet fee, but i did not get any notice that it would be $100

eyes, tall evening staff also accommodating & knowledge about the microtel inn & a new female kitchen staff

breakfast was very good, swimming pool and gym good, room was very comfortable and quiet

laundry machine is not in service

the gym was very nice with new equipment, well lit and very clean

small indoor pool!

incredible staff, great breakfast buffet, spotless!

lots of kids running around not too fast internet

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the pool is very nice and in the gym there are laundry facilities

the fact that the pool was already full reserved. but it's okay.

pet friendly, rooms were extremely clean felt very covid safe

one great bonus is that the laundry service is free for all guests

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

24/7 coffee station, laundry, excellent breakfast experience

the gym equipment was older and needed some work.

parking is easy

hours for restaurant and bar not great and would need improvement to be a real business

wifi worked fine

i did not have breakfast at the hotel, but the restaurant has very reasonable prices and a very selection the

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

it has all the traveller's amenities, whether it be a competent shuttle service to the airport terminal to late

but, the pool was great

pool can only accommodate 10 people max and was not heated

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

large room and laundry facilities location for airport is

i asked if i can do laundry, and willing to pay but they said i am not allowed

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at

shuttle service was great

wifi was weak

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

in the bar and benedicte at the front desk provided exceptional service late into the evening

restaurant bar open later

pool was big and slide popular with kids

the parking lot has to be cleaned

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

great place. nice breakfast!

the fee to have a pet in the room is outrageously expensive

shuttle service from the airport was easy to arrange, and fast

very good breakfast

laundry was 4$ per load which is nuts

my kids liked the swimming pool

ordering breakfast a la carte through room service was difficult

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations

we had to each time go to the laundry room to get towels

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

the washing mechine at the laundry was not clean.

wifi strength is bad. no ice machine. pool on renovation.

i needed both rooms to be communicating so that my father could keep an eye on my kids while driving my wife

did not care for the breakfasts that are included each morning- they ran out of coffee, milk and cereal bowls

after check in we went to tour old montreal and during this time the kids only had light snacks

extended breakfast to 10am

peter at the front desk was so kind and helped me

nice hot breakfast. secured parking

to complain about the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we

i liked the convenience of having the laundry facilities so close to my room

laundry matt was not working

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

such as the guest laundry room and gym are fantastic

mostly pool for kids, they enjoyed it

was amazing, pool is decent and kids love it, staff is also helpfull, overall decent

good gym and pool

the pool and gym were closed

pool was great for the kids!

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it

my kitchen had no appliances to cook or eat

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

the in-room kitchen disaster old and dirty

bright room and i was upgraded to a spacious room that had a kitchen that i requested

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

there's no room service & housekeeping could be improved

poolside restaurant was exactly what we needed kids kept busy swimming right up until the food arrived

really missed having room service

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

there s a laundry too which is very helpful

free use of laundry machines, available 24 hours.

laundry facilities was nice and affordable

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

very modern room. swimming pool and gym room usage is included for the stay and very spacious.

the location , pool and gym facility

laundry stuffy- only 2 washing machines and 1 drier working

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

there must have been a huge family event or kids sports team staying there

breakfast was offered in the bar and was rather expensive for the

the wifi was not stable.

had young minors ( kids )and waiting in lobby after hours of drive wasn t a great start to begin with

pool was small and no hot tub

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

rooms are big and comfortable with a lovely well-equipped kitchen, work area, and lounge area

facilities were great from the gym, pool and laundry

and they had a laundry mat

dirty, gym was closed, the breakfast poor and breakfast room terrible

very good for a three star hotel; not a luxury or fancy place; very decent kosher breakfast included; a short

wish the pool was hotter.

wifi was very slow and not very useful

paved parking, unmarked spot to park

parking, amenities, shower!

location is very good quite free parking shower and wash room is clean

a nice place to stay was pretty quiet and lots of parking spaces

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

is no hot water for the rooms, laundry issues was causing the hot water shut off

offer guest laundry, which is nice

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

friendly staff and very clean. underground parking and free continental breakfast.

i didn't do the breakfast thing

easy parking and nice to have laundry facilities and filtered water

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options

i particularly appreciated the complimentary parking and the exceptionally friendly and helpful staff, especially

easy parking and nice to have laundry facilities and filtered water

there is a water dispenser in the hall and a small gym

the only thing i will add is not having a good wifi connection and the tv was not working

breakfast staff smile

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

was friendly, the hotel was accessible from the parking lot

no bar or restaurant at this hotel

wifi worked well

the pool the gym the breakfast the room the staff

longer quality towel for the pool

the pool is for leisure, but ok

the gym is very well equipped

location is fantastic and the free laundry service is excellent .

another bonus was the laundry facility, that could be used for free

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

the hotel has underground immaculate parking area and laundry facility on site at no extra charge

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

nice gym

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

wifi didn't work, even after signing in

comfortable room and nice gym

4 people were talking makes it loud and you cannot enjoy a calm morning as if you re in a kitchen

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

the breakfast ud83dude0b

no pool to swim.

nice atmosphere and property. free parking and a good breakfast included.

sufficient parking that was very close to my room

free breakfast was acceptable

parking was a hussle at night and breakfast was ok.

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

very generous breakfast, good variety.

pet friendly, bed and breakfast

pet friendly, bed and breakfast

pet friendly rooms, friendly staff, parking right outside the room

good wifi good free breakfast ~ many choice and refill fast good free private parking

i booked 1 super queen room with 2 double bed and 1 sofabed which was perfect for my family with kids but upon

the laundry has only one wash machine and dryer.

free wifi, guest-laundry

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

picture of the swimming pool that is on the hotel website seems a bit misleading

mo elevator, no wifi, no guidelines, no next step instruction

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

parking was a little far away to have to carry luggage

no buffet style breakfast available, only menu style waited at table

gym was excellent and the hotel clean and efficient.

same breakfast no laundry

to have laundry washer dryer on site

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

if you stay on the first floor, you have to navigate laundry carts the whole time

better if there is a coin laundry machine as we stay long

an outside service for laundry and no money retention in check-in

pool used for swimming lessons on sunday morning so a bit awkward to use as a hotel guest.

everything was great, but the pool could have been a little cleaner.

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

apart from that only the opening hours of the bar are a bit limited

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

pet friendly

room service was excellent location was really good breakfast selection was very nice

nice staff, quiet room, good wifi

the wifi was not working in our room

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

when we arrived there was no bar of soap to wash our hands

lack of snack bar and housekeeping did not come during our stay

room appeared to be directly under the gym, and guests frequently dropped weights on the floor, making this not

restaurant closed to early no room service flexibility

offer a room with a laundry machine and kitchenette great for a long stay with kids

i also had to do the laundry while staying in this hotel, for which i had to go to another building

they upgraded my room, and i had kitchen and laundry room too

room was well equipped it had a laundry room in it which i didn't expect

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

laundry = they had laundry facilities, and supplied the soap and dryer sheets

i was sent by staff all over the building to look in different laundry rooms for one

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

the laundry requires an app, and the app requires a minimum of $10

laundry costs $4

pool area was too small. would like to have seen more outdoor area.

showers and toilets and bedding pool bathroom beautiful lobby

- before the arrival i had asked about 2 rooms nearby as we were travelling with kids

breakfeast was good. room service very nice

pool is very small and the sauna was closed due to covid

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

some wifi problem

the wifi speed is a bit slow.

priced, no sauna or spa as stated

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received

location. great room. very pet friendly

bed. gym. bathroom. all spotless

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were

room service was good

hotel doesn't have a lot of public space (lobby, pool, etc), so it was hard to find a place in the hotel to do

we are 2 adults and 2 kids 8+11

no pool, construction noise in the morning.,,

the restaurant and bar in the hotel was friendly and excellent all around

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

laundry facilities

great stay. clean. very pleasant and helpful staff. laundry facilties.

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

there are self service for laundry, which is very helpful for a long stay

old mansion updated w clean modern look - great bar and restaurant , great staff

no breakfast or room service options from what i could tell (i might be wrong); but there are amazing meals 2

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

bar george is wonderful

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes;

location, spacious room, cleanliness, breakfast

clean cultured and treat you with respect very good breakfast and nice staff highly

just shampoo, soap bar and body lotion

loved proximity to bell centre and bar george

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

their breakfast was nice

room was a good size and the breakfast was surprisingly more than expected

my kids and i had to wear our slipper the whole time in the room

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

restaurant and bar closes early

that you had to inform the front desk to have room service- making the bed, clean towels, etc

quiet good wifi

room and gym was good, but they are a bit aged

the location was prime, the staff was extremely helpful (i lost my jacket at the bar and they found it the next

the hotel had it all, pool, gym, restaurants, bar, etc

with how much we paid to stay, the wifi could have been free...

room service was also perfect

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

the laundry machine can be added more.

also have self operated laundry machines

one recommendation - a grab bar in the shower for safety.

great laundry services and nice compact gym

great room facilities and access to laundry

great staff. solid breakfast. very nice to have self-laundry facilities on site.

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

exaggerated costs for laundry, minibar and food

could have picked up the laundry in the room instead of having guests haul laundry to reception.

wish there was on site laundry service

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff

i am vegan and minimal food options in restaurant for breakfast.

i would give it full five stars if laundry machines were available

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

please add one exercise matt to the gym!

the small bar that was attached to the hotel served very good food and the bar personnel were very

also we hire laundry services, very slow service and they return it dirty

the laundry is too small

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

wifi was too slow

super clean. amazing pool and outdoor hot tub and rooftop patio.

laundry service

one thing that really annoyed was laundry noisy

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

parking too expensive. wish it had been included. internet wifi signal could have been stronger.

bar was right sized and responsive and cheerful service

room service could work late hours.

modern, clean, had everything that i needed. great bar and restaurant as well

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

bad communication, bad room service and not cooperative

to everything, relaxed atmosphere, perfect to have a relaxing day, or evening at the lounge bar with friends

my flight arrived on early morning in 7

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

no good options for kids on the restaurants

the hotel bar was great

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

great breakfasts, vry courteous staff, laundry room excellent

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities,

nice facilities, pool, laundry

location, gym is very reasonably appointed and rooms are newly renovated

of the staff member was very rude to our kids to the point where the youngest was scared

the wifi was slow and unstable.

no wifi? it's 2018.

the mini bar and closet unit by the shower room gave privacy space for changing and organizing which i love

laundry inside the hotel common area

could have had a better breakfast, ie.. hot eggs, sausage bacon or waffles

easy access/parking

not enough pillows, breakfast is so so

there was no pool.

was wonderful except our room service waiter saturday night

wifi wasn't free

fantastic facilities too with restaurants, bar and spa etc

also bar was shut one of the nights

staff had plenty of christmas perks for kids

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

laundry was a good facility

i think of the chemical using in laundry

swimming pool the whole area was occupied by two pair of parents trying to give lessons to their kids

wifi was spotty

the hotel and the room was clean, breakfast was great

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

laundry service is fast and good value for money with the item expertly cleaned

operated laundry was great and restaurant was good too

the wifi was weak, and broken laundry for a week

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

the reception area is fun/pretty ~ the roof top bar is great

on site restaurant was delicious - included breakfast - delicious can t wait to come

breakfast was not included but had very good options a la carte

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

very good breakfast. heated swimming pool and a gym available. rooms are large and clean.

kids loved the pool an the food court at pvm

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

no laundry service

laundry team damaged my jeans when requested to rectify they could get the stain off

sometimes room service would come right to the door and not back away or the doormen were waiting in the

fantastic location, incredibly friendly staff, free wifi. beautiful property, unbeatable value.

the breakfast and bar at the commodore are always a highlight

also used the gym, dry sauna and pool, which has a nice city view

pool was exceptional, the staff were very friendly and welcoming and the room was so nice and clean

no swim pool ud83cudfca

very friendly and accommodate every need loved the gym and pool too. food was excellent!