the pool was closed for some work. my grandchildren were disappointed.

restaurant was closed, the gym is pretty ancient although location is great and staff is helpful

free parking right beside the hotel

great underground and on ground parking

all really good - but stand outs were the amazing beds, big gym and nice person on reception

will wish they give more towel since they have a spa in the room

was a great location and there was a little resto bar (willy s) basically in the same parking lot

comfy bed and easy parking off the highway

there were barely any towels and the ones they did have were like pool towels

were quite pleased with our one-night stay - it is a standard motel setup with parking in front of our door,

they did the laundry on the clothsline every day

terrible wifi, beds very small, no ice maker, very small tv. mostly french channels.

bed quite hard, slow wifi

mattress was very uncomfortable. wifi did not work in the room

location, cleaness, free parking.

the manager could not have been more helpful in making sure i had everything and taking care of laundry etc

beautiful scenery and a pool.

kids loved the pool and slide

fast wifi friendly staff

control) ,heater in bathroom, coffee machine), the personnel, the location (right on the river), pool, fish pond

needed to do our laundry especially since one of our luggage was lost

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included

amenities in the room and the sunday morning breakfast

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women

the pool is nice and clean

the facility was spectacular, pool, bar, restaurant 5 stars, and staff was outstanding.

kids loved the pool

for kids could be enhanced, to encourage visits of families with kids

pet friendly, room service, the grounds, friendliness of staff, comfort of room.

the wifi was slow/didn t work most of the time

noisy, walls and floors lack soundproofing, wifi reception poor, free breakfast, what breakfast

room was clean and the wifi was fast--which is important as i work when i travel and i deal with large files

an outside service for laundry and no money retention in check-in

proximity to golf course

would prefer bar of soap in shower rather than body wash.

had free ev

the pet fee is also quite expensive for what is offered

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

laundry sopeud83euddfc

there was air conditioned gym and heated pool

restaurant bar food and drink is excellent, as is complementary food and drink at reception

late check out until 6:30 pm for just 50 cad

restaurant and bar on site,great hamburgers

very close to the airport. very nice shuttle driver, very big and clean room.

there is really nothing to dislike. maybe include free parking.

asking for parking passes everytime we left the property , parking in the winter is horrible

guest laundry is on the fifth floor

it would have been nice if there was room service, but the food selection was

and stylish room decor with clean and well appointed gym facility

our kids were staying in this room and we told them it was extremely unsafe

planes since its right across from the airport takeoff lanes but didn’t bother us or our two kids

would of been a lot better if there was a laundry room.

went for a one night stay with our 2 year old and 4 year old to use the pool

wifi was great too

free parking.

no room service on weekends??? this would be the perfect time to have room service...

one great bonus is that the laundry service is free for all guests

24/7 coffee station, laundry, excellent breakfast experience

loved the free laundry!

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

clean and organized well, parking and laundry and check in and out staff was really nice and

i did not have breakfast at the hotel, but the restaurant has very reasonable prices and a very selection the

gym equipment was sporadic and odd. felt like an afterthought.

the size of the room was impressive. nice little bar is on site.

wifi worked fine

just a note for fellow truck drivers looking for parking: 10/27/2024 - room for one truck in back by backing

enjoyed pool and hot tub

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

free airport shuttle - spacious and cozy rooms - helpful staff from the shuttle driver to the

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

didn t accommodate me for the change to make the laundry at the hotel

large room and laundry facilities location for airport is

i asked if i can do laundry, and willing to pay but they said i am not allowed

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

breakfast i have had better at this location but i understand, snow storm and probably difficult to

was comfortable, tv worked, wifi worked and the bathroom had been updated

upon arriving from work, i met room service in my room

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

the slide the kids loved and the room was super clean and

the pool for the kids is incredible

a rickety metal single lane spiral staircase to the gym

the gate of the parking lot gave us some trouble when exiting....needs to be fixed.

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

had the bedroom as its own room, separate from the spacious sitting area, dining area, and full kitchen

pool

pool was closed for the first 2 days of our 3 day stay and no one told us when we called in over

and night good wifi and tvs shower was good, just the right temperature fitness and pool were great

laundry was 4$ per load which is nuts

kids like the swimming pool

told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing

free shuttle to the airport convenient location nice and clean rooms

excellent dinner, bed was great, clean, shuttle service was excellent.

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

the washing mechine at the laundry was not clean.

we had to each time go to the laundry room to get towels

please do not go there especially if you have kids

the gym was decent, and different games were also available outside

bright room and i was upgraded to a spacious room that had a kitchen that i requested

the kitchen wasn't up to standard for me to use

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it

the in-room kitchen disaster old and dirty

there was kitchen in the room which includes microwave, stove and refrigerator.

i didn't do the breakfast thing

easy parking and nice to have laundry facilities and filtered water

there is a water dispenser in the hall and a small gym

could do with a cosier bar area.

easy parking and nice to have laundry facilities and filtered water

clean, free parking

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

really missed having room service

my kids loved it and wanted ruby foo’s for our next trip to canada

i enjoy the bed and the concept of having a mini kitchen

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

free use of laundry machines, available 24 hours.

laundry facilities was nice and affordable

there is a self serve laundry room which is super convenient

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

breakfast pool clean hotel

wifi did not work on the laptop; we could not fix the issue

laundry stuffy- only 2 washing machines and 1 drier working

too close to the pool

nice pool and gym

the pool and sauna weren t clean

loved the pool and the large shower and comfortable king size bed.

swimming pool and sauna needs more cleanliness and care

in-room kitchen was very nice, though we only used the refrigerator

breakfast would be depleted at least a hour before the end

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

pool was small and no hot tub

facilities were great from the gym, pool and laundry

and they had a laundry mat

breakfast was great, only that eggs was your option

the pool is great for kids and warm

gym was very small and dingy looking

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

is no hot water for the rooms, laundry issues was causing the hot water shut off

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

offer guest laundry, which is nice

clean, accessible, lady at breakfast was extremely caring

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

another bonus was the laundry facility, that could be used for free

free laundry facilities and very professional staff

location is fantastic and the free laundry service is excellent .

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

convenient location and price. wifi really good for work

pet-friendly hotel in the heart of montreal

kids running down hallways and it was very loud

we traveled with our pet and we had luggage, it was very uncomfortable, the room was very hot, we should have

lack of snack bar and housekeeping did not come during our stay

room service was very good

when we arrived there was no bar of soap to wash our hands

the bar could have been opened later

room appeared to be directly under the gym, and guests frequently dropped weights on the floor, making this not

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

offer a room with a laundry machine and kitchenette great for a long stay with kids

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

they upgraded my room, and i had kitchen and laundry room too

restaurant, coin laundry on-site

in addition, the laundry facilities were clean

the laundry requires an app, and the app requires a minimum of $10

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

need to get rid of using the coinamatic app for laundry

laundry costs $4

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

did not deliver on spa reservation as promised

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service,

the bar was also really nice

pool area was too small. would like to have seen more outdoor area.

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

bring hear plugs for the family and kids if you want a good night sleep

spotty wifi

location free breakfast early check in

room service was good

had roses placed in the room before we got there, place us on a high floor, and then at night, room service

room service food was very disappointing

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

no pool or sauna in the hotel.

the laundry machine can be added more.

also have self operated laundry machines

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

in montreal, this one is the cleanest, most spacious, and comes with a wonderful gym and swimming pool/whirlpool

facilities were excellent and they offered a laundry service that was great for us

do have young kids and we re a little worried on safety with bunk beds but the did fine, if we needed to switch

good wifi

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

amazing bar and restaurant. great bathroom

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

bar george is wonderful

no breakfast or room service options from what i could tell (i might be wrong); but there are amazing meals 2

that there wasn't a restaurant or room service offered at the hotel.

loved proximity to bell centre and bar george

breakfast standard continental but hood start to the day.

close to the underground city and many nice restaurants and bars

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

restaurant / bar could be open throughout the day for refreshments & an in room service menu

room service choices inflexible

loved the room service as well

location. great room. very pet friendly

was closed the restaurant the spa the bar sauna also charged $144

gym not functional

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

the laundry is too small

and service at bar was very slow

room had 'suite like' facilities - small kitchen area, roomy sitting room and bedroom, large bathroom - very

the laundry facilitiy was also a nice amenity

there are self service for laundry, which is very helpful for a long stay

great stay. clean. very pleasant and helpful staff. laundry facilties.

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

laundry facilities

i would give it full five stars if laundry machines were available

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

gym could have been better

the wifi works well but occasionally cuts out.

bit noisy in the mornings, patchy wifi, some staff really helpful, others not so much

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

no room service for simple things like towels/coffee refills etc.

wifi doesn't always work.

except water pressure in the shower and wifi was not all the time reliable and needed to be reset several times

room service breakfasts were not great but then we did not order very much

too may kids not quiet and the tv channels were very

also, food at the restaurant and room service was

we stayed the same weekend as a bunch of children’s hockey teams and kids were running all over the hotel,

hotel rooms, room service, staff--> all were pleasant, convenient, and made the stay

great room facilities and access to laundry

guest laundry came in handy

another bad experience was the laundry service

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

self service laundry 5

restaurant and bar were excellent in service and quality of food and drinks

early check in was great

staff is very friendly. location is perfect. good gym.

room service

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

one thing that really annoyed was laundry noisy

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

food through in room service as only warm

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

bar was right sized and responsive and cheerful service

great decor in and out. the bar and restaurant were also very good.

every hotel i travel to offers free wifi

location, gym is very reasonably appointed and rooms are newly renovated

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

fridge with room rate, only 1 day of wifi

wish the windows opened, i wish the terrace bar was open and we weren't able to park our truck at the hotel and

no room service but there s a restaurant inside the hotel.

spa and restaurants fabulous

and we upgraded to executive floor with access to exercise president club lounge that has nice breakfast,

buffet breakfast is special! dinner was special!!!

swimming pool and spa area is amazing and brand new

with kids this was not safe at all

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

gym is very well equipped and super clean

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent

great location near to train station. not far from the airport. friendly staff great breakfast

i wanted to see more local people in the bar having fun, instead of having to go out and find a bar in the cold

the gym was clean, updated and just needed better

and marie sue at the restaurant bar were awesome

great breakfast

great breakfasts, vry courteous staff, laundry room excellent

nice facilities, pool, laundry

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities,

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

they also have gym pass for a nearby gym if you want to workout

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

room wifi, nice kitchen, plates and glasses.

i think of the chemical using in laundry

club bar breakfast was quite good

pet friendly and great location

good food for breakfast and dinner

located, spacious lobby, excellent gym and pool, we had a very spacious room and a

breakfast, laundry option, location downtown, sports facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

location, laundry, breakfast, staff friendliness and well informed

laundry was a good facility

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

it was also great to have an accessible self-serve, well equipped laundry

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

gym and pool facilities were great

the gym, sauna and pool area is very nice as well

no laundry service

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

laundry team damaged my jeans when requested to rectify they could get the stain off

the in room fireplace and rain shower were the highlight

exceptionally well appointed and very comfortable, bathroom had robes and slippers (great for our spa treatments

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

the hotel hard a laundry..i was able too doo all my laundry here

laundry room available

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

the wifi was weak, and broken laundry for a week

falcilities - especially swimming pool, gym room, laundry room

rooftop pool and patio were fantastic, excellent workout facilities, on-site laundry was very useful

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

good laundry facilities with room for several people to do laundry at once

everything. spacious rooms, comfy bed. self serve laundry. perfect location

late check out which was great because we had a later flight

inconvenient, however, staff was very accommodating and helpful, walked up and let me into the gym

check in process fantastic view from the higher floor quietness pristine clean room parking with ev

zibo bar was serving free mulled wine when we came back from a walk and dinner at the tables outside and

comfortable bed and plenty of pillows excellent wifi modern and

nice staff except for one person who seemed annoyed when i called for a room service that was only available as

the decor the room the restaurant the pool sauna spa location is great

the staff were friendly and accommodating from the front desk to the restaurant and bar staff

they were kind enough to rearrange rooms to accommodate for early check in

also used the gym, dry sauna and pool, which has a nice city view

there is a bar at the mezzanine floor which parties till late

staff left stuff animals in our room for the kids which was a nice surprise for them

hotel restaurant and bar staff!!!

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

location from train station, also they have a laundry facility

no hand cream laundry machines defected rude staff in case you don't know french

very helpful staff i liked that you have guest laundry facility i liked your gym facility

we could hear the laundry machine going. every day! through all spinning cycles.

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

we were able to do it all with young kids in tow

husband and i went to town away from our kids for a few days

the wifi was okay but could have been better, i know its free but at times it was very very slow and

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

great location, beautiful suites, nice bar area, amazing front desk staff.

really liked the rooftop pool and bar/lounge area too

our room faced the terra's bar which was noisy.

outdoor swimming pool, good location close to center and eating places, and great equipped gym

white shirt during room service to be frank it probably got picked to in the white towels for laundry

the hotel is multidimensional, meaning my wife and i could separate from the kids in the evening and enjoy a

wifi was standard, excellent

the swimming pool and hot tub is so adorable my kids love it.

bar close time is so early, and there is no room service..!!

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

- spotty wifi

no room service or house cleaning due to covid but they asked us to call if we needed anything

the service by everyone at the front desk and in the bar is worthy of a 6 star hotel if 6 star is the top

great location. accommodating with early check in.

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

no laundry service

i really enjoyed the bar area

the gym can be better maintained