coin operated guest laundry a real bonus

the bed was very hard and not very comfortable. the timer for the fireplace was very loud.

suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

the pool was delightful, and our room was immaculate with all the necessary amenities

beautiful outside pool ,the view of the river

laundry inside the hotel common area

there was no pool.

very loud from people banging above during the night. we were told no breakfast offered.

parking

nice renovated room, was very spacious, bathroom shower was great, parking was free and right in front of the

i understand there was a hockey team there, so kids running on all floors

i didn t like that the pool closed at 10pm, and only opened at 9am, as i wasn t able to use it during those

breakfast was good. location is good too.

the breakfast is pretty good too, we didn t spend much money on food during the period

parking

the hotel should have had a laundry room. we had to recycle cloths.

same breakfast no laundry

to have laundry washer dryer on site

if you stay on the first floor, you have to navigate laundry carts the whole time

better if there is a coin laundry machine as we stay long

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

love the swimming pool and the hot tub

didn't know that the hotel was booked by parents with kids attending some sort of hockey tournament

didn't know that the hotel was booked by parents with kids attending some sort of hockey tournament

the laundry has only one wash machine and dryer.

free wifi, guest-laundry

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

the noise that woke me up every morning . very disrespectful on the kids part and the parents

breakfast downstairs was delicious and the reception is very friendly and helpful!!

one thing we appreciated that we got our parking very close to our room in ground floor

they had a great breakfast

staff, easy acces, parking

staffs, parking, room size, location

that can be open and go straight to our car are very good and convenient especially if you have kids

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

spacious room, my kids enjoyed it a lot, breakfast was really amazing, lot of options

spacious room, my kids enjoyed it a lot, breakfast was really amazing, lot of options

only think i didn't like was the battled water was in the bathroom instead of the kitchenette

free breakfast was acceptable

located, clean, many accommodations (breakfast, indoor pool), near grocery store, pharmacy and fast-food

poor wifi speed, losting connexion everytime

better access from parking lot.

charge for the pet

toilet was partially blocked. wifi erratic.

easy check in, friendly staff, plenty of parking

were clean and spacious, well insulated (very few to none noise around), great beds, perfect wifi, plenty of

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

the parking was free and the wifi was ok

also unstable wifi

paid parking, small gym

longer quality towel for the pool

no netflix or other applications on the tv, gym was very very basic, so was the breakfast

just perfect, location is great! restaurant and bar choice make it a must.

no lights in the swimming pool room

comfortable room and nice gym

the rooftop bar is exceptional never had a hotel like that

room service, and no breakfast

the room service changed all our towels even though we hung them like it was instructed to do if we

like the wifi was not consistent

plenty of parking

nothing at all it is a dump tear it down and put something else like a parking lot

parking, amenities, shower!

wifi was very slow and not very useful

parking is optimal and for what you pay - you get a decent value on return

no real bar, just a small bar area served by reception

wifi didnt work properly and also the description of the room is that there are two rooms but it

weren t located in the pool area so we had to go back out to the main desk to get them after we had already

arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

the price of beer at the bar is absurd.

this is not an extremely high-end hotel, it features a heated pool that was very comfortable

old and torn curtains, noise, not enough towels and shampoo in the bathroom, small swimming pool, no changing

room was very small. the restaurant and bar were closed.

hotel surpassed my expectations by far, it was beautiful, luxurious and the mini bar was an amazing

nice large comfortable room. large gym with well maintained equipment. large indoor pool.

the kitchen wasn't up to standard for me to use

my kitchen had no appliances to cook or eat

kitchen stove caught fire when turned on due to lack of cleanliness

bright room and i was upgraded to a spacious room that had a kitchen that i requested

the in-room kitchen disaster old and dirty

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

the pool. it was very fun we enjoyed a lot. we tried the slide as well.

the open bar and water slides

pool was a little cold and hot tub was a little to warm.

more options for breakfast

would of been a lot better if there was a laundry room.

have stayed here in the past got this hotel at a great price was a little bit nervous about parking as per some

i had no idea this was a friendly pet hotel

we were given early check in as well

small gym.

the pool is very nice and in the gym there are laundry facilities

laundry machine stated that it takes coins but it wasn't working

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

the pool was nice and the gym great

pool, gym were clean and neatly maintained

laundry machine is not in service

the gym was very nice with new equipment, well lit and very clean

was travelling with my dog and i wish the rooms which are pet friendly were located on the first floor and not

the bus service to & from the airport. very valuable! pet friendly!

didn’t like the way the receptionist talk to me and my kids but the other two lady was nice

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

very good breakfast

shuttle service from the airport was easy to arrange, and fast

breakfast was good and the shuttle to and from the airport made travel easy

we were able to call the hotel from the airport and they immediately sent a shuttle

kids banging doors till 2:30 am, and talking not quietly

the wifi couldn t get into my ps4 game console and no depanneurs close

breakfast

old fashioned, badly equipped gym and loud construction site across the road

very spacious clean, quiet room, wake up call, restaurant and bar on site

laundry was 4$ per load which is nuts

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were

al;l else was great, and there is free shuttle from and to the airport

that's usually what kids like

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

clean and organized well, parking and laundry and check in and out staff was really nice and

one great bonus is that the laundry service is free for all guests

24/7 coffee station, laundry, excellent breakfast experience

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

loved the free laundry!

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

the laundry area the floors were never cleaned with crumbs & debris everywhere

the hotel also does not have any washing machines on site so it was impossible to do laundry

free breakfast buffet, free parking, clean room, and friendly staff

the bar attached to the hotel closed during random hours

liked the laundry

laundry is filthy and so is the microwave in the laundry

coin laundry was also a plus

facility of laundry is not good i had missing clothes from laundry moreover no cameras in the area so nothing

very small laundry

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

the rooms had a small desk, mini fridge, and wifi

near the airport, free shuttle

the breakfast could have been better and the wifi was not working and noone was able to fix it

easy access location, parking availability, big room and comfort bed, laundry s room

laundry was not functioning during our time

only one laundry machine for the whole hotel and that was not wotking either.

the only laundry machine in the area was not working

bad room service not enought towels shampoo

we had to each time go to the laundry room to get towels

the washing mechine at the laundry was not clean.

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

cleanliness and the gym.

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

they kept our luggages after check-out until our flight and they also reserved a free shuttle for us to take

no room service until 11 on our 24hrs

location near by the airport, huge room with comfortable bed and amazing food and fast room

the gym is good and valuable

very few luggage carts. no place for kids to play

breakfast was great

the gym could certainly be expanded

bar service was good

insecurity for cars on the parking lot

but, the pool was great

we needed a wake-up call on our last trip out of montreal pet airport, we were not woken up

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul (at least

free airport shuttle - spacious and cozy rooms - helpful staff from the shuttle driver to the

the pool should have more lighting at night.

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

didn t accommodate me for the change to make the laundry at the hotel

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

there was no laundry facilities and no room cleaning for 3 nights

attendant on one of the days had no clue how the laundry works

the elevator was dirty, the wifi was malfunctioning

good parking space

wifi connectivity was good

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

had our 6 yr old with us so the pool was a major bonus

sized comfortable rooms, friendliness of the staff, easy parking, 2 onsite restaurants, quick room service,

no room service available

pool was busy

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

free parking and few shuttle if you need it

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

to complain about the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we

room due to laundry machines running

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

laundry facilities was nice and affordable

there is a self serve laundry room which is super convenient

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

free use of laundry machines, available 24 hours.

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

the gym

the bed was very comfortable, the staff very friendly, and i loved the pool and gym.

laundry stuffy- only 2 washing machines and 1 drier working

the water in the pool were

the pool and sauna weren t clean

the gym had variety and water replenishment station which was super convenient

the wifi was not stable.

wifi being an extra charge

was comfortable, breakfast was very good and the staff was very nice

the free breakfast was delicious

the kitchen server was too polite and whatever asked for, served witha smile

t check in - system failure came late to my appointment mixed feelings with staff paid wifi

mostly to save $ on laundry, you are not helping the environment

no laundry

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

shuttle service, front desk, restaurant, laundry all very good.

location was great, shuttle service took the worries about transportation away, very clean, all the amenities

and they had a laundry mat

facilities were great from the gym, pool and laundry

breakfast could be more exciting

2 families in 2 vehicles traveling with kids and an elderly person

the pool is not heated which is the mean reason we book this hotel because of kids

location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

the bar food was very good and the gym facilities excellent

gym, spa, pool and jacuzzi also great

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

the wifi was fast and the tv offered many channel choices

that didn t have a shuttle service from the airport

wifi was practically non-existent

excellent shuttle service to the airport an extra bonus

location, possibility of late check out, cleanliness, room size

you need for an airport transfer, well equipped gym, comfortable rooms, restaurant and a free 5 minute shuttle

at reception, had to wait a long time for a blanket for my kids and were not very helpful

us as due to a flight cancellation we did not check in until the morning and were given a late check out to 5

checkin easy. room adequate. shuttle on time.

guest laundry is on the fifth floor

the vue on the planes landing and taking off is surely something to see our kids loved it

our kids were staying in this room and we told them it was extremely unsafe

great acess from the airport with shuttles running every 10 minutes.

got in late on a stop over and checked it

the shuttle to go to the airport ud83dudc4c

place has a shuttle, close to the airport, and free parking for a week

the shuttle was prompt

shuttle service was prompt, facilities are simple but adequate, staff is great.

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

no laundry

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

no laundry room. i was told to walk across the street.

put me in one of the rooms in the basement next to the laundry room

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

we had luggages and 2 kids to bring down and up the stairs

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

looked like he was running the bar also

located between airport and dorval train station with an included shuttle to each location best buffet breakfast

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service

laundry sopeud83euddfc

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

airport shuttle, amazing hot breakfast, excellent noise isolation, great swimming pool, very welcoming

nice staff at bar and breakfast

the hotel has underground immaculate parking area and laundry facility on site at no extra charge

another bonus was the laundry facility, that could be used for free

free laundry facilities and very professional staff

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

free laundry facilities too

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

offer guest laundry, which is nice

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

is no hot water for the rooms, laundry issues was causing the hot water shut off

some kids running corridor making a lot of noise

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

on-site laundry

sitting area wasn’t enough, we had to wait with small kids

sitting area wasn t enough, we had to wait with small kids

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

no laundry room, no microwave

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

clean hotel with free parking and swimming pools for kids

laundry

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

good wifi throughout

+ free parking and fast wifi =

sit in the park and enjoy watching kids play, bikers in the park

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

no laundry services

the first floor inside rooms would be ok if people had kids, except room 145

limited breakfast offerings. hot cereal would have been appreciated.

a larger bar fridge would be nice

it had a complete kitchen and laundry

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

the fully equipped kitchen, complete with a fridge, coffee, and tea, adds to the charm

no toilet accessible in the common kitchen area.

were very happy about the good service and for the full equipped kitchen in the room

you can order food from the restaurant below (same owners) via room service and it is really worth trying

comfy bed, spacious room, hot tub, kitchen

nice kitchen area with coffee maker and fridge/toaster

at 8pm and told our rooom was not available and instructed to go have a drink at the bar downstairs

basic standard, no bar, no gym, no laundry service

breakfast was good, if slightly unimaginative, and the staff were universally friendly and very

wifi was excellent

very poor wifi speeds

wifi connection wasn't great unfortunately

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

doors were dirty wifi directions on phone were incorrect and outdated

of the storm, the wifi was slow

wifi never works

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

the laundry was a nice bonus too

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

staff was friend and helpful especially when we need change for laundry

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

useful information on the best ways to travel to places, grocery stores and where to get laundry

laundry service

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

there was little natural light from the small below ground windows and the adjacent laundry room was noisy and

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

peter was a standout and delivered amazing service in making sure all my needs were met, thank you

beds, pillows, pet friendly policy

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was excellent

wifi is fast

*drool* laundry machines

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

full kitchen and laundry were excellent amenities

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

the spa upstairs was a great addition

laundry service is fast and good value for money with the item expertly cleaned

had to ask for wash cloths. told that their laundry staff was short.

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

the wifi speed is a bit slow.

laundry

plus a swimming pool and laundry facilities on the penthouse floor

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

great breakfasts, vry courteous staff, laundry room excellent

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

did not get room service because of covid which is understandable but it would be nice to not bring our gatbage

gym was old and needed maintenance.

electricity was out and wifi was out when we got there, but these issues were corrected later

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

laundry was a good facility

location, laundry, breakfast, staff friendliness and well informed

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

breakfast, laundry option, location downtown, sports facility

outside swimming pool with lifeguard and big gym with numerous machines

wifi is costly, but is free in the lobby

clean room, perfect location. very nice and helpful staff. pet friendly hotel.

we were traveling with a pet we were in a 'pet friendly' room we were told

the hotel had it all, pool, gym, restaurants, bar, etc

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

room had no desk for working. no laundry service.

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

she was super helpful, friendly, and helped me with my early check in and giving me great advices about locations

they also accommodated my early check in request with no hesitation

wish the lobby and bar had more character. you cannot put anything in the mini frig.

room service was quick

kids enjoyed breakfast

more comfortable seating in living/lounge area. greater variety menu for room service.

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

there are self service for laundry, which is very helpful for a long stay

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

nice pool area and good laundry facilities

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

we stayed in a room on the main floor which was next to the kitchen

great bed, shower, wifi =all

some little repairs could be made behind the cupboards in the kitchen area but i didn't use that space at all

i also planned the rose petals, it was super cute

room service, cleaning staff was very efficient and helpful

the fireplace was an added touch of elegance as well

- before the arrival i had asked about 2 rooms nearby as we were travelling with kids

heated toilets, room service, bath products