laundry room available

the hotel hard a laundry..i was able too doo all my laundry here

laundry service is fast and good value for money with the item expertly cleaned

the wifi was weak, and broken laundry for a week

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

laundry

plus a swimming pool and laundry facilities on the penthouse floor

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

laundry was a good facility

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

no room service on sundays

great location close to everything. staff is super nice and friendly. pet friendly.

welcoming staff, great location, clean rooms, and they re very pet friendly.

went in, but the neighbourhood was a bit seedy, there were quite a few panhandlers and squeegee kids around the

i think of the chemical using in laundry

amenities (jacuzzi, gym, suana). location to downtown and train. clean, simple room.

good size room and bathroom. swimming pool, hot tub and gym.

the gym had a variety of equipment

the gym and swimming pool are a bit old

nice staff except for one person who seemed annoyed when i called for a room service that was only available as

room service took a long while to get (just ordered 2

super hot water and water pressure (sadly not a given anymore) a super comfy bed and an indoor bar to get your

great coffee bar and lounge area (for working)

clean, amenities like the gym, pool, sauna were great

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

alas, i spilled on a shirt, so laundry service would have been helpful, but that is not available here

laundry service

they even did my laundry for a small

useful information on the best ways to travel to places, grocery stores and where to get laundry

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

the laundry was a nice bonus too

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

staff was friend and helpful especially when we need change for laundry

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

bad communication, bad room service and not cooperative

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

the bar was pretty expensive. 2 drinks cost us $37 (before tip).

and bar

a special mention to the women who was at the bar during the sunday night was really helpful

slow room service. we waited about an hour to get food by the poolside.

room service was prompt and very good

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

did not get room service because of covid which is understandable but it would be nice to not bring our gatbage

quiet good wifi

no room service. it was a bit noisy

facilities were excellent and they offered a laundry service that was great for us

the wifi speed is a bit slow.

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

wifi wasn't that great.

there are self service for laundry, which is very helpful for a long stay

laundry facilities

nice pool area and good laundry facilities

the laundry facilitiy was also a nice amenity

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

wish there was a pool and an airport shuttle

wish the lobby and bar had more character. you cannot put anything in the mini frig.

the gym is so poor

great staff. solid breakfast. very nice to have self-laundry facilities on site.

self service laundry 5

great room facilities and access to laundry

guest laundry came in handy

they do a very good breakfast buffet and have a guest laundry

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

*drool* laundry machines

full kitchen and laundry were excellent amenities

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

when kids are there , it is even smaller- so that s an issue

the resto was wonderful and room service

light dimmers and free wifi

were very happy about the good service and for the full equipped kitchen in the room

hotel room but also has small kitchen which is a plus

the bed was very comfortable and the kitchen had a full oven, microwave and fridge

laundry team damaged my jeans when requested to rectify they could get the stain off

no laundry service

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

room service came to the room a couple of times but didn't actually change the sheets

otherwise, very happy with the kitchen

basic standard, no bar, no gym, no laundry service

breakfast

wifi did not work my entire 4 night stay

wifi needs improvement. tv couldn't work

rooms had great counter space, storage, bar area with nespresso and convenient pull out refrigerator drawer

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

amazing facilities ( pool and gym) and excellent location

so no room service, and restaurants closed

wifi is working fine

area was a terrific place to watch a hockey game while my kids played pool

the spa is amazing and the staff is very nice and helpful

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

tasty breakfast. the kids loved everything. beautiful location.

for my 59th bday concierge excellent for dinner reservations gorgeous garden restaurant great pool

when your paying that kind of money the bar fridge should be no charge

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

i wanted to see more local people in the bar having fun, instead of having to go out and find a bar in the cold

on site restaurant was delicious - included breakfast - delicious can t wait to come

we had breakfast the next morning - lots of options and all delicious

good laundry facilities with room for several people to do laundry at once

laundry, gym, heated pool

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

location, friendly staff, complimentary breakfast, kitchen, coin laundry ......

also appreciated the on site laundry facility and indoor pool

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

breakfast was 2 delicious croissants that are seated outside your door each morning

clean cultured and treat you with respect very good breakfast and nice staff highly

location, spacious room, cleanliness, breakfast

breakfast could be better. all bakery items offered looked burned or over cooked.

just shampoo, soap bar and body lotion

location from train station, also they have a laundry facility

we could hear the laundry machine going. every day! through all spinning cycles.

no hand cream laundry machines defected rude staff in case you don't know french

very helpful staff i liked that you have guest laundry facility i liked your gym facility

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

white shirt during room service to be frank it probably got picked to in the white towels for laundry

pool and gym - nice view and outdoor terrace also has jacuzzi and sauna

the bar staff was exceptional and the breakfast (spanish egg dish) was delicious

the pool and spa are amazing

a complaint but just be aware that there were a lot of kids and families around

if not, there is room service, though with only one chair this can be challenging

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

bar george is wonderful

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

excellent service from the footman to the front receptionist to the room service

a bit of noise from the people in the street. no laundry.

only one, ver busy elevator, also used by hotel staff for the laundry

coffee machine in the room rooms renovated laundry washing by load is good

to compensate for it, they offered free laundry, which was fine

asked for late check out the lady at front desk saying the late check out time is noon (that is not a late

no pool or sauna in the hotel.

it felt like such a retreat, and yet they were absolutely welcoming to our kids

gym was great as well and had everything i normally would use

we really enjoy the bar bistro off the lobby of the hotel

no pool, construction noise in the morning.,,

was excellent except for having to pay for wifi, at this price point it should be included

spa, pool and gym area and club facilities were great.

the pool and spa have been upgraded too

also liked the free wifi and 2 free drinks and anywhere in the hotel complex for signing up as a member (via

swimming pool and spa area is amazing and brand new

pet friendly but guests leave their pets for hours (we had to deal with a barking dog until 2am)

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

good location, nice bed, good refrigerator . did not check the gym.

wifi was not strong

gym facilities were not that great, and half the machines were broken

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

you can leave your lugage for free and you even have access to a small gym room

didn't like that they had the bar closed

it was uncomfortable for my young kids

doors were dirty wifi directions on phone were incorrect and outdated

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

of the storm, the wifi was slow

weak wifi.

website said parking and wifi, neither of those was true.

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

a late check out was possible, thank you for that

free wifi so bad. it was low speed, difficult connection.

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

and they have a free laundry

complimentary laundry facilities very helpful

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

onsite free laundry and coffee

the hotel provides a free laundry room with four each of washers and dryers

there is also laundry room

the laundry facility is awesome

laundry on site for $2/load

the on-site guest laundry and secure, under ground parking were added bonuses

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

no laundry service

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

modern stylish design, views from room, gym and included breakfast

45cdn per night pet fee, some of the staff was not very friendly.

breakfast was wonderful and we were able to do laundry for free

friendly and helpful staff. good breakfast. laundry machine.

laundry facilities were super handy and the staff was incredibly kind and accommodating to our

complimentary guest laundry which we appreciated

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

microwave was in the laundry room

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

no laundry service, no hospitality management - maids begin knocking on doors early morning to see if

good location. had laundry room

the laundry/microwave room was a bit gross

everything ! restaurant food was bad , bad customer and room service

- excellent service - spacious room - loved the gym and the outdoor pool

plus there was a nice but shallow outside, heated pool on a terrace on the 9th floor

very friendly staff, great views, lovely pool and sundeck

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

room had no desk for working. no laundry service.

was perfect, except the wifi

the fitness/gym was a very small room - better than nothing, but not a major selling point

early check in was great

they don t have room service

my flight arrived on early morning in 7

no room service

room service

gym was lacked equipment

bathroom cleaning was so pour. bathtub and bathroom sink is clogged. :( wifi didn't work :(

kids had been to another hotel in us with similar breakfast and were excited about it

was close in the hotel due to the covid (i can get behind that) but the thing is the pool the gym and the

room service wasn't done as requested

hotel was safe for my 3 kids to run around

restaurant. a bit understaffed. took a bit ling for breakfast. but great service.

is comfortable, housekeeping is friendly,, gym/ fitness center is dirty and not maintained, elevator carpet bit

i waited from 1042 till 1115pm to get sheets, pillows, and a blanket to put my kids to sleep

of the tv channels were always stuck and there was no working kids channel, though it was mentioned in the guest

no laundry provided.

great that we could do our laundry here as well, for free

maid service great got laundry done

cheap laundry service

when people check in, they should be told there is a laundry service, a pool table, ice machine

good laundry facility

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

thing was they said the pool was heated, it was not ud83eudd23 but the little hot tub, sauna and gym area was

location, room service, wifi

no room service not food available except at bar no gluten free food

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

my kids especially enjoyed the sausauges

no bath tub so a bit challenging with young kids

their breakfast was nice

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

the room service was amazing as well

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff

there were laundry facilities which were very handy

when we tried to use the laundry room, we found no detergent was available for purchase

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

wifi down for a day and restaurant/bar closed as a result

selected king room room with kitchen

service of laundry in each room/apartment

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

clean and have laundry inside of room !!! best city view

is new, room space is big, with laundry and kitchen, which is very friendly for family

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

laundry quality

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

kids loved the pool an the food court at pvm

my kids always love the pool. also can t beat the location when travelling by train.

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the laundry is too small

also we hire laundry services, very slow service and they return it dirty

hotel has everything a modern traveler expects for a short stay: a kitchenette with a real sink and a microwave

we liked the large rooms with a kitchen and the pools

the converted gym wasn't for

location, room, gym

ultra early check in worked perfect and really so it should i had only two choices by the airline

no wifi? it's 2018.

location, gym is very reasonably appointed and rooms are newly renovated

minus for the loud music in the lifts and lobby bar at night

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

staff left stuff animals in our room for the kids which was a nice surprise for them

a special touch from room service when my daughter got fever

hotel design and decor was great! room service was great! ;)

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

nice hotel with all facilities, more than enough free laundry

lobby was full of huge buckets of bedding heading to laundry

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

no on site guest laundry, crowded elevators at key times

great location, friendly staff. good wifi

when we arrived there was no bar of soap to wash our hands

lack of restaurant or bar being open although we were out so much of the time not a huge deal

the gym is too small.

lack of snack bar and housekeeping did not come during our stay

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

room service is 10/10, they provided us everything we asked for

for smaller room, had a double room, was tight between bed and wardrobe to move around, carpet (not great

basic shower for a king room with fireplace

room service was excellent location was really good breakfast selection was very nice

when i asked if i could use the laundry service free of charge, the supervisor agreed and confirmed a full

no laundry facility.

pet friendly hotel

booked for 2 adult nn2 kids the beds were small for 2(twin). furnitures looked old.

booked for 2 adult nn2 kids the beds were small for 2(twin). furnitures looked old.

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

when we booked, we stated our kids were aged 16 and 12

great location, extremely comfortable beds, great amenities (gym and pool)

was nothing i did not like but would of wished that could been available for kids would be a game room and the

too many kids in the pool

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

this is the third year for me and my kids when we make trip to montreal staying in the embassy

first room had a noxious odor coming from the kitchen sink drain

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

it even had a laundry room to wash clothes

laundry room (need to use coins) present

the laundry service was confusing

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

size of room. able to open window. laundry facilities. friendly staff.

as the studio is well equipped with kitchenette accessories, the laundry room facilities are on the 1st floor

we also used their laundry which worked without problem

diy laundry facilities

there was also a laundry room if you needed to wash and dry

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

the laundry machine can be added more.

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

also have self operated laundry machines

pool and fitness were on the 8th floor with a nice view

a very reasonably priced guest laundry hidden away in the bottom level of the old building

kitchenette small but functional (we made dinner twice) and good guest laundry

a bit rundown going to the basement for laundry.

they charge me for laundry in us dollars, but give me canadian dollars

location, size of room, breakfast and access to laundry facilities

water bubbler in the gym was empty

on arrival there were kids behind reception and upon leaving our car rental key was misplaced by the valet and

with a really diverse display of art on the walls, and comfortable rooms with attentive daily room service

there is no room service

the breakfast was just enough to start us on our day of exploring in montreal

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

room service slow in busy weekend mornings

room service took a long time to arrive and didn't get order correctly (50 minutes for tea, cheese

our kids where forced to sleep on an extremely uncomfortable sleeper sofa with bars poking out

laundry costs $4

laundry = they had laundry facilities, and supplied the soap and dryer sheets

in addition, the laundry facilities were clean

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

it was also great to have an accessible self-serve, well equipped laundry

a great place to stay with kids

pool and gym are great

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

it's not easy to live with kids

got to use the gym room alone

hotel style was beautiful & modern with a warm welcoming staff behind a bar which was a reception at the same

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

very nice to have laundry facility in loft

there is also a washing machine and dryer with laundry pod provided

laundry was good to have

loved the room, spacious, full kitchen and laundry

great location with clean rooms and laundry. ideal for business travel.

no laundry detergent provided or bath mats

4th floor / no elevator thought it had a fitness center and laundry, it did not

it was only two nights luckily but i guess i could have done laundry if i stayed longer

the kitchen was nice to have as was the laundry

bring your own laundry soap if you plan to use the washer and dryer

our only complaint was spotty wifi in the room.

and good breakfast

that it came with breakfast and the location was great

no room service with a bag of towels delivered to your door is quite poor

no afternoon refreshments available. no room service.