was difficult to get out of the parking lot

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

delicious breakfast

beds are comfy, breakfast is good, clean, staff is nice

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

a laundry is available for guests

laundry matt was not working

was disappointed that the bar wasn t open to sit with friends and have a drink

had 1-3 swim instructors plus students in it every time we took our kids to swim

is not the most recent hotel, however clean with parking and near everything in the west island of montreal

very friendly staff, ease of location from the highway. good sized gym and pool for a hotel.

mostly pool for kids, they enjoyed it

laundry machine is not in service

small indoor pool!

place loaded with little kids coughing, sneezing etc all over the food, tables etc

carpets on floors should be washed more frequently.

place loaded with little kids coughing, sneezing etc all over the food, tables etc

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the pool is very nice and in the gym there are laundry facilities

the pool was nice and the gym great

breakfast was good my kids loved that but in my opinion, it's missing vegetables and fruits

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

location gym breakfast

all was good especially the bar lady

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for

the pool. it was very fun we enjoyed a lot. we tried the slide as well.

would of been a lot better if there was a laundry room.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

went for a one night stay with our 2 year old and 4 year old to use the pool

free parking

the room service was below our expectations

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

location!! free on site laundry. good restaurant

the staff very pleasant and appreciated that, unlike other airport hotels i checked out, the bar / restaurant

my kids got to sleep a bit extra and we did not have to worry about calling

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

on-site laundry

apparently my kids don t need a bed

breakfast opened after we left

parking not free.

the gym could improve

the fact that the pool and gym is closed tje restaurant closed ..

at reception, had to wait a long time for a blanket for my kids and were not very helpful

friendly, helpful staff. comfortable bed. great gym. close to airport.

guest laundry is on the fifth floor

excellent 5 min. shuttle to and from airport. beautiful room.

no enough towels provided room service did not show up the next day.

the pool was great! the room was cute and functional

close to the airport, clean and modern with a pool and gym.

no laundry room. i was told to walk across the street.

put me in one of the rooms in the basement next to the laundry room

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

no laundry

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

very good airport hotel with an indoor pool and gym, a lounge offering tasty meals with good service, and a free

pool/workout room was great too

hotel bar always closed by 9:45 / 10:00 pm i would have enjoyed a drink but it was not

good to have a free shuttle service

wifi never did work during our stay so used our cell data.

the rubber coating on the weights in the well-equiped fitness room still smelled new

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

we needed to be near the airport and needed shuttle service

free wifi excellent

the shuttle was prompt

shuttle was available at request

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

very close to airport and shuttle.

they offer a free shuttle from the airport

are thin, and our kids had trouble sleeping due to noise from the hallway and other rooms around us

the wifi worked very well

no laundry

mostly to save $ on laundry, you are not helping the environment

shuttle service, front desk, restaurant, laundry all very good.

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

it would be nice for the kitchen to have salt and pepper

24/7 coffee station, laundry, excellent breakfast experience

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

one great bonus is that the laundry service is free for all guests

clean and organized well, parking and laundry and check in and out staff was really nice and

loved the free laundry!

1.- location. 2.- the parking lot.

6am kids yelling in hallways

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

the wifi couldn t get into my ps4 game console and no depanneurs close

breakfast is good.

via rail shuttle. i accidentally double booked and they were great about helping me out.

room service was very fast and the area was quiet.

we needed a wake-up call on our last trip out of montreal pet airport, we were not woken up

pool and hot tub very clean

the garden inn may have gotten a different rating but the service, the staff, the pool

didn t accommodate me for the change to make the laundry at the hotel

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

pool

staff was amazing very helpful. quality breakfast. loved it

they should not be listed as pet friendly

room, large with excellent kitchen facilities ie large refrigerator, oven/ microwave and accessories

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

had to reenter password for wifi every 30minutes

back the shuttle bus as well as cooked breakfast now that covid restrictions have lifted it's surrounded by

the bar was closed

laundry was 4$ per load which is nuts

swimming pool closed

swimming pool was not functional first day there was a strange smell but it was resolved

kids like the swimming pool

lastly, the room had a lan cable for tech savvy guys this is a+ in case the wifi shuts down

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

breakfast was not included, also the price is a little bit expensive.

wifi did t work for some devices

the pool kids enjoyed

liked the building, the fancyness the cleanliness and the fact that it had a pool perfect for kids

we had to each time go to the laundry room to get towels

the washing mechine at the laundry was not clean.

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

pool and gym were nice

a nice place to stay was pretty quiet and lots of parking spaces

wifi speed was good

nothing at all it is a dump tear it down and put something else like a parking lot

plenty of parking

nothing to like here. only thing the wifi is good

an outside service for laundry and no money retention in check-in

pool had a lifeguard which was great for our kids

would be good to allow kids to join their parents in jacuzzi

i was working the tv cable connection cuts out unless adjusted repeatedly noise from the gym weights

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

kitchen stove caught fire when turned on due to lack of cleanliness

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it

my kitchen had no appliances to cook or eat

the in-room kitchen disaster old and dirty

bright room and i was upgraded to a spacious room that had a kitchen that i requested

at this hotel, especially when you have work meetings and deadlines to meet given that even your wifi was

should have more parking space

didn t have extras like mini bar fridge shower cap .. very minor

mini fridge or info on local restaurants in room, too little parking, simple things like bottled water must be

the pool and gym also were very nice

the pool the gym the breakfast the room the staff

the staff were friendly and the pool was amazing and warm!

wifi worked well

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged

no lights in the swimming pool room

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

the room service changed all our towels even though we hung them like it was instructed to do if we

wifi didn't work, even after signing in

like the wifi was not consistent

room service, and no breakfast

the laundry has only one wash machine and dryer.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

free wifi, guest-laundry

location for driving, parking, if you're visiting montreal area and need a car it's a nice

the noise that woke me up every morning . very disrespectful on the kids part and the parents

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

there was neither a bar nor a restaurant offering food in the evenings

really missed having room service

would have been nice to have lounge bar as there s nothing there.

hotel but no indoor pool as advertised (spa only

they offered to bring the breakfast to our room at a time we chose

the pool looked nice, although we didn't swim on this visit

breakfast was fresh and plentiful, staff was very pleasant and accommodating

looks luxurious, staff was friendly and the panio bar was a great meeting place!

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

one small downside: there were few vegan options at breakfast.

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

everything! staff, location, room, breakfast.

easy to reach by car and just a short ride from montmorency metro station where ample parking space is available

lots of free parking and the rooms were clean and comfortable

friendly staff , clean environment and great breakfast

pet friendly, bed and breakfast

i love this place also because its pet friendly

free breakfast and wifi was great

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

indoor pool, gym and restaurant plus breakfast.

food and room service

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

there s a laundry too which is very helpful

there is a self serve laundry room which is super convenient

laundry facilities was nice and affordable

free use of laundry machines, available 24 hours.

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

very friendly staff, nice pool, adequate gym, and comfortable room

no room service.

laundry stuffy- only 2 washing machines and 1 drier working

we had a hard time getting on the wifi

the gym had variety and water replenishment station which was super convenient

the pool and sauna weren t clean

nice clean room. clean gym.

wifi being an extra charge

cleanliness, pool and overnight staff was very courteous

friendly staff, good breakfast

kitchen was a plus to prepare food

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

and they had a laundry mat

facilities were great from the gym, pool and laundry

location, room and the grandkids loved the pool.ud83dude00

also, good breakfast and coffee

pool was great for the kids

better if there is a coin laundry machine as we stay long

the hotel should have had a laundry room. we had to recycle cloths.

to have laundry washer dryer on site

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

same breakfast no laundry

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

offer guest laundry, which is nice

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

is no hot water for the rooms, laundry issues was causing the hot water shut off

having to stay with little kids and then trying to peel eggs that was hard to do

i didn't do the breakfast thing

laundry inside the hotel common area

location, parking, room.

service at this continental breakfast and the lady there was working very fast

we enjoyed the breakfast area and the cleanliness

parking

easy parking and nice to have laundry facilities and filtered water

timings of the bar and restaurant are not ideal - ie if you arrive late or in the middle of the day, you can

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options

free parking was the icing on the cake

i particularly appreciated the complimentary parking and the exceptionally friendly and helpful staff, especially

there was a laundry machine and dryer in the basement available to use

location is fantastic and the free laundry service is excellent .

has laundry service

self service laundry is available at no extra cost

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

coin operated guest laundry a real bonus

told that room service cleaning etc only every 3 days because of covid lack of hand towels , clean glasses

the bed was very hard and not very comfortable. the timer for the fireplace was very loud.

the breakfast is very good too with breads, cereal, fruits, hard boiled egg, yogurt

nice rooms, and pool area

my kids loved the pool too

pool and sauna were well maintained

for kids could be enhanced, to encourage visits of families with kids

all was good, nice suite to stay in with kids

are top notch: pool, gym, paddle, kayak, beach chairs, garden everything is beautiful spacious rooms with

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

didn't get a room service, had some problems starting up air conditioning.

room service took forever to get towels

we were also about to be charged for having a pet despite clearly not having any- thankfully the receptionist

would have been nicer to have more breakfast to choose from. but the bagels were delicious!

they were very friendly with our pet

could have been hot water earlier in the morning, the bar could have been opened more often, bar should have

restaurant closed to early no room service flexibility

the bar could have been opened later

room service was very good

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and

the bar was also really nice

when your paying that kind of money the bar fridge should be no charge

we especially enjoyed the pool which was clean and comfortable

great bar and restaurant.

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have

i also had to do the laundry while staying in this hotel, for which i had to go to another building

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

room was well equipped it had a laundry room in it which i didn't expect

they upgraded my room, and i had kitchen and laundry room too

very friendly staff. good, clean rooms. free laundry. good price.

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

i was sent by staff all over the building to look in different laundry rooms for one

need to get rid of using the coinamatic app for laundry

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

facilities were excellent and they offered a laundry service that was great for us

the wifi speed was high

with kids), but that seems like the normal way to do it in quebec

wifi wasn't that great.

the wifi speed is a bit slow.

he was not pleasant when i asked for help with the wifi and hardly smiled at all

the breakfast is pretty good too, we didn t spend much money on food during the period

breakfast was good and they are pet friendly

lots and lots of families/kids at breakfast .but they all seemed to enjoy their stay.

no cheese or vegetable at breakfast

gym not functional

loved the room service as well

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

gym is very small and not equipped well

laundry facilities

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

there are self service for laundry, which is very helpful for a long stay

the restaurant and bar in the hotel was friendly and excellent all around

it felt like such a retreat, and yet they were absolutely welcoming to our kids

nice big comfortable clean rooms and the hotel bar has a ultra relaxed atmosphere, the check in / out experience

accommodations for our pet were great

the hotel also provide flexibility in late check out

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

no pool.

gym has decent machines

wifi was very slow.

breakfast was 2 delicious croissants that are seated outside your door each morning

breakfast standard continental but hood start to the day.

the breakfast

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

some fresh fruit at breakfast.

there is no room service in the evenings/night

bar george is wonderful

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes;

rooms are clean, spacious, modern, have plenty of storage, and the gym is excellent

great location, restaurant / bar quality was amazing, and staff was exceptionally helpful

central location - courteous staff especially the bar tender in the lobby

we stayed with two kids and everyone was so kind

too may kids not quiet and the tv channels were very

beds, nice swimming pool/jacuzzi/gym, complimentary bottled water was a nice touch

wifi is costly, but is free in the lobby

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

the staff were great, comfortable room, and beds, the breakfast was great

my kids and i had to wear our slipper the whole time in the room

don t tell you about the charge for having a pet, before you arrive

great staff. solid breakfast. very nice to have self-laundry facilities on site.

they do a very good breakfast buffet and have a guest laundry

great room facilities and access to laundry

self service laundry 5

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

also have self operated laundry machines

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

the laundry machine can be added more.

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

wish there was on site laundry service

let us have an early check in and late check out. easy to got to from the train station

the gym was clean and i didn t encounter any other guests while working out

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

swimming pool (i love to swim) but there is a small gym

the hotel staff was incredibly kind, and gave me a 3 hour late check out for free, and helped me with everything

the room service missed a day of cleaning

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the laundry is too small

location, clean hotel, ok restaurant on the premises and a pool that could be fun for kids

suite also included a little kitchenette with sink and refrigerator

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

bar was right sized and responsive and cheerful service

modern, clean, had everything that i needed. great bar and restaurant as well

bad communication, bad room service and not cooperative

one thing that really annoyed was laundry noisy

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

gym and pool could be bigger but that's not really what one comes to montreal for.

kids wanted to try a different location the last few visits

location is great. staff are excellent. air conditioning works. gym is pretty nice.

kids wanted to try a different location the last few visits

is its top asset; nice clean rooms, nice lobby, very professional staff; love the gym; loved the fact i had a

the only thing i would comment on is that the pool closes way too early

needed to do our laundry especially since one of our luggage was lost

enjoyed the pool, gym and free breakfast

wifi was atrocious.

great pool, good variety at breakfast and an overall clean, modern and spacious accommodations.

size of room, clean, great choice of hot breakfast

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

laundry

great breakfasts, vry courteous staff, laundry room excellent

the washing machines in the laundry

nice facilities, pool, laundry

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

laundry room available

laundry service is fast and good value for money with the item expertly cleaned

the wifi was weak, and broken laundry for a week

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

laundry was a good facility

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

breakfast, laundry option, location downtown, sports facility

location, laundry, breakfast, staff friendliness and well informed