laundry available

great location, excellent value room. staff were great, even folded our laundry for us

a map of the the motel so it did take me a minute to find the ice machine that was located in the laundry room

there is on-site laundry facilities and ice machine

in town for a funeral and they allowed an early check in

the girl who checked me in also didn't tell me anything about breakfast in the morning

only ate breakfast once and it was good

up $30 from what we paid in feb,, breakfast pitiful

the sign made it easy to find, and there was plenty of parking near the door

parking is convenient

liked the breakfast ; the laundry room was a great help and kept clean and tidy; the gym was small but adequate

indoor pool was a great bonus

wifi was not working well

breakfast was great.

very good breakfast with plenty of healthy options plus great choices for teas and coffee.

the breakfast was good and it was a great value stay

didn t use the breakfast. room was very comfy & clean. staff was helpful & friendly.

breakfast was advertised on booking

wifi only worked if you were in the reception area and not in our room

breakfast was cereal in a dispenser that was out all day. didn't eat there.

that no laundry was done the night before so there was no clean towels

have any water, tv wouldn't change channels, the entire 2nd floor smelled like weed (we had 11 kids with us or

pool was cold and no hot tub

the pool and friendly workers

car got hit in the hotel parking lot and the hotel manger protected who ever hit tried to say my car was like

cleanliness, breakfast buffet, laundry available for sweaty athletic clothingud83dude33

the pool area was a little outdated

really enjoyed the pool and the rooms where perfect me and my husband had the king room with the spa bath an

internet connection, may be it was something that i did wrong trying to connect me and my kids, but anyway you

bed was comfortable. breakfast outdid any other hotel we've stayed. price was right.

elevator smelt like dogs, the laundry for guest was on the 4th floor and the gym was on the 3rd floor

more laundry facilities would be great

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental

good location. lots of parking. restaurants close by. breakfast was good.

great location! awesome customer service and complimentary breakfast.

no guest laundry

there were no laundry facilities at this hotel, which would have been nice for a 6-day stay.

laundry was stolen. i was charged for checking in early.

we did laundry at the hotel and found the dryer not in operatiin.

upon loading my laundry in their washer, i discovere too late the washer had already contained water from a

really loud karaoke in the one lounge and the other bar had 2 standup tables

we had room service and enjoyed the casino

there are several good restaurants amd bars in the casino area

extremely quiet, no pets, kids or freeway noises

no pool. smoking allowed in the casino.

they were so good with my kids and were very helpful with recommendations

great place to stay with kids

it was very easy to check in. the staff was great. very clean. spa was awesome

kids enjoyed the pool

wanted a pool, free breakfast and free parking

the pool, hot tub, and laundry room were closed

ice machine and laundry facilities on our floor(the first floor) were out of order

staff was great. nice bar and good breakfast.

very nice amenities and bar downstairs.

requested room service two additional days of stay only received one service

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

it was quiet. lots of parking. parking lot was well lit.

was very clean, nice pool, vending machines, restaurants were very close, friendly helpful staff

old, dated, scruffy. no wifi working.

wifi was spotty on the third floor.

nothing worse experience ever didn't have electricity hot water or a pool

there were ants everywhere our grandson said the pool was very nasty

the rooms were nice the bed was comfy breakfast was okay

breakfast is good the staff was wonderful in the room were great

the milk in the breakfast was slimy. the pool was closed the whole time

holes in sheets (of my non smoking room), lame breakfast, broken laundry facilities, stray animals attacking

there was no open laundry area for me to wash

no laundry room no pool workout center or nothing

no laundry unit no workout facilities no pool

breakfast was satisfactory, but we prefer full hot breakfast. easy to find the property.

also, they offered me 3 dollars when i asked for money for laundry to clean bed bug ridden clothes

there was a very helpful young lady who answered all our questions and helped us to make a laundry etc

clean hotel, clean room, and good breakfast!

kids got in the shower and black was coming off their feet

asked for help from kitchen employee and she couldn't get it to work either

could hear all the noise from the laundry room

the facilities were very nice and clean. breakfast was great. staff was extremely helpful.

what is worse, there were only like 10 cars in the parking lot, so i can't imagine they were so booked that

pool cold

very clean friendly and new. nice lobby, pool and modern rooms.

the laundry services charge slip states that basic laundry is $2 a

we were early, it was raining, and we needed to do laundry

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

quiet area, secure fenced in parking lot and very friendly staff

breakfast wasn t free

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

automatic 25% gratuity and an $8 service fee for room service is excessive

and pet friendly

she made my kids feel welcomed and put us in very nice room

staff is so friendly , rooms, bar and restaurants were so nice and food was amazing.

i had my kids with me and they loved the 2nd floor

i had my kids with me and they loved the 2nd floor

to order room service, you must scan a qr code on the back of your room key

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

parking behind bar/restaurant across from hotel

clean, breakfast was so delicious

pool with live plants wasn't overly warm was just about right temperature

guest laundry

did laundry; own happy hour on roof top deck; watched people enjoy swimming

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

change machine in the laundry facility

laundry facility was inside pool area and was only accessible during those hours

s dirty laundry behind the curtains

the room service from downstairs was amazing

great pool and location

hotel store closes to early. room service wouldn t bring drinks to the room.

hotel was dated. no laundry service. price was rediculous.

maybe the laundry detergent

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

room was not clean ants in bed dirty laundry in room

it also seemed to be near the laundry facility so it was loud at times

ordered the french toast from the breakfast menu

room was clean and spacious, breakfast was great, the building was beautiful and classic

bar inside the hotel

will say the only downfall of the hotel was that it was supposed to be pet friendly, which it was, but they did

pet friendly

room service had to go down to order because would not answer phone

drinks are strong, bar atmosphere nice

fourth: the room service ordering system shuts down if there is an event being catered by the restaurant

our room was spacious and beautifully decorated

the restaurants closed early, only breakfast room service offered

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

nice pool and hot tub, and exercise room

unfortunately all she had asked for was breakfast included so they didn’t have to order with kids

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

room service staff were timely when requested and friendly.

little ones loved the pool area the most

the cleanliness, the nice staff, the 24 hour pool and spa &the really nice gym!!!

the bar was closed due to

gym needs some upgrade, but i was there to chill

i have 3 kids not enough room for 5 people.

they bar and grill was closed

great location, comfy bed, good room service food. tidy and clean room

shuttle to baseball game, cigar bar

the pull out sofa, which was in no condition to comfortably handle an adult, much less our 2 kids who did not

the pull out sofa, which was in no condition to comfortably handle an adult, much less our 2 kids who did not

great room service & location

it has a laundry, which worked very well

laundry very useful

everything, except you have to pay for the laundry.

they even had a laundrymat

breakfast was limited. not advised of some services ie laundry

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

we asked for an extra laundry bag from the cart but all we were ever told was no english

there is laundry on every other floor, which is nice since some hotels only have one

no laundry

i am certain it was picked up with laundry

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

neighborhood if the concert we went to wasn't just a walk away probably wouldn't have stayed, wifi kept cutting

tub was full of kids and adults

it doesn't have a microwave or a laundry room, so you can do your own laundry.

did not try breakfast ,i will stay again very nice hotel

pet friendly and its proximity to the convention hall

the cleanliness, the valet staff, the breakfast staff.

this stay was ridiculous in so many ways, only one phone may connect to the wifi

pregnant gf and kids wer

prices of room service food, $7 for a banana.

the gym! bed was comfy!

the gym is very nice too

there again is the security guard guy not the police officer in front but he was mingling with kids off the

guest laundry was filthy pillows were lumpy and hard

also the inability of laundry staff to bring extra towels when asked

my room was spacious and the pool and jacuzzi

is perfectly located in the heart of downtown st louis with a movie theatre , restaurants and a casino with in

and went to the restaurant to order food to be disappointed that they were understaffed in the kitchen and that

wasn t aware that we would receive breakfast!! room close to swimming pool was very noisy.

in my shower and i didn't like the fact that the staff put me on the lower floor directly by the pet playground

it was loud due to a party and room service was very expensive but no other complaints at all.

hotel itself, dining options, rooms, aquarium, golf, maze, ferris wheel

architecture, historical building, pool

the gym was very small and some free weights were missing.

the room was incredible and the lobby amenities were really nice. also very nice gym facilities.

starbucks and a bar in the lobby

of equipment in the gym thought there should be a few things available for a continental

th staff at the front desk and bj at the bar were super.

breakfast brown bags should ve already been packed

the bar was open and the bartender was very sociable

breakfast was very good and fresh

friendly staff, good breakfast

really sure why the breakfast area was shut down, when the buffet was set out to pack your own brown bag

would be great if the laundry room had more washers/ dryers

pool area was great

was not offered wifi.

pool was great and the hotel provided pool noodles for the children to use

kids loved swimming indoors & outdoors

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

very nice hotel, downtown close to the casino, great view

how come the pool is closed every time i go there that's the only thing that i didn't like.

paying for washing laundry seems absurd

clean, wifi, tv options

hotel is clean and quiet; nice bar and breakfast options. close to downtown. free parking too!

poor breakfast and awful gym and actually it

the enclosed outdoor spaces was nice for our kids to get out and run

the bar and two restaurants also offer much better fare than the typical hotel

enjoyed the water bottles, the atmosphere was very lively, valet workers did a great job, and the pool was extra

bar had a leak and my bag was soaked after dinner

we really liked the pool, sauna, hot tub experience

room service could have been better.

coined operated laundry facilities

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

it s not a new hotel but it s got everything including restaurant and laundry room.

didn't feel that i should have been charged the $54 pet fee fory service animal

pet fee is $50

hotel had good facilities including on-site restaurant and guest laundry which we used

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

i didn't like the cost of doing laundry.

laundry was 24 hours, the staff was nice and so was the pool.

also the laundry room is nice and clean, only few steps from our room

she told one of our toddlers not to splash, in the kid pool

room service staff was always exceptionally friendly

anthony at the front desk while checking us in even brought out a toy cart for the kids to keep them happy

i love that they have all amenities clean the bar everything about it

external heated pool - kids loved it.

self service laundry worked well for $2 per load for washing and $2 per load for drying

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

wifi was down, the restaurant and bar were closed, there were kids running around without

there was no restaurant at the hotel are room service

no energy, no wifi, no breakfast, no ascensor

were under new management, so they didn t have no breakfast, gym was not open and the pool was

parking is free

charged $50 for our dog to stay although website didn't inform us of a pet fee.

i love that they have a swim pool and it's dog friendly

liked they had indoor and outdoor pool,gym and laundry

location , laundry,

really like that there is a laundry room on site for guests to use.

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

there s a nice gym and laundry

pool wish was bigger and hope in the summer they put more lounge chairs and tables outside

the pool was open.

with kids

convenient location. hotel amenities really nice with the kitchenette.

i was also pleasantly surprised how good the complimentary breakfast was

we left a child's life jacket at the pool for a while and someone stole it.

pool for kids, and good wifi

construction in pool area that was not completed or appropriately marked.

can tell that the hotel is struggling to hire good staff for housekeeping, maintenance and kitchen

and they had some tournament or something going on for kids so it was teens loud and rumbling around on my

beds are so comfortable and their laundry detergent makes it smell great

easy to get to, friendly staff, great breakfast!! and beds were so comfy!

they accommodated early check in with no charge, fast check in and check out process, and complimentary breakfast

room was clean, facilities were clean. parking was well lit.

the staff was friendly and the breakfast was great!

had to go to the laundrymat

charged a $25 pet fee upon arrival that i was not aware of when i booked this property

the staff was not very friendly when we asked about the wifi password

i liked the pool and hot tub area the best

also one of the best breakfasts we had

laundry room was filthy

everything was provided, laundry basket, soap, shampoo, body wash, dish soap

the workout room is in the same area as the laundry room, and the ac doesn't work

no breakfast but free laundry makes big difference. smile.

very nice and clean room, love the suite part has all you need and the free laundry is a plus

when we requested additional towels they said they were doing laundry now

we even asked if they could do laundry or if they could get some from another room

was waiting for other customer's clothes to be finish in the laundry room it could be bigger and maybe enhance

the parking for handicapped people was also unacceptable

staff was pretty rude/unwelcoming. hotel parking lot dark. needed to be updated in room/lobby.

the laundry room was out of order

continental breakfast and bigger laundry facilities

they have laundry room and so i washed my bedding

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

was charged for laundry service once a week

simple accommodations with clean rooms a pool and laundry facilities

free wifi, indoor pool, free parking and breakfast was included.

there is no room service, so the $100 was not for incidentals and 2 seniors arriving at 2 am are not going to

a snow parking lot and sidewalks were completely snow covered

the wifi wasn t the greatest

they said it would be shocked overnight but the next day it didn’t look any better so my kids didn’t swim

pool was small

all the kids were on their phones

sitting tables are too close to the kitchen so people waiting in line would be getting very close to you while

we loved the rooftop bar and the cookies

laundry and shuttle not available

picked this property because it was pet friendly but they charged a $75 fee which wasn t disclosed ahead of

the pool!! the kitchen, the full breakfast.

early and the room wasnt ready yet so they directed us to the pool area and changing rooms so the kids could

the room, bedding, space was very nice and comfortable. free parking is excellent!

was rude and argumentative with other guest made my kids get out the pool bc of the other guest situation

bathroom area so we had to go to the other side of the partitioned room (with the beds) when our kids were

pool was over crowded with kids the entire time

the amenities work out room and pool

we really enjoyed the bar as well

need a laundry room!

minimal personal hygiene and laundry items in the store

they have a nice gym, and don t forget your bathing suit if you d like to reserve a time to swim in the

my kids had a great time

had to wait a significant amount of time for breakfast for the waffles

the dryer was broken in the guest laundry

entire staff was very nice, especially the cleaning team.good breakfast.

close to shopping and eating. free full breakfast, great beds.

wifi very poor throughout

friendly staff and i was happy they allow pets

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

didn't get any info on wifi password, no pool, no amenities, parking a mess

wifi was difficult to access on child devices

they didn't always have change for laundry machines

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

no laundry here even..dry clean

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

dryer in laundry room wasn't drying well.

room location was right across from the laundry room

we didn t eat breakfast.

the lobby and bar area was nice.

the breakfast is simple but it was good and we loved the gym

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

it woke up my family on the other side of the hall, and even woke my kids up several times

the location and the gym is nice

location and full kitchen

the gym was closed due to flooding. and at times my room a/c had a little trouble keeping up.

our room service, the gentlemen who helped up with our bags and stay was exemplary

history, room service, view

room and bed was very comfortable. room service was quick.

no guest laundry onsite

charm, wonderful comfort, and even had a treasure hunt that let's you and kids explore the hotel for prizes

such a neat place full of history, the kids felt like they were in hogwarts

loved the fox and hound bar also the daily breakfast was a great convenience

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which

roaches, hallways always had trash and dirty laundry in them, odor and rude staff

large king room with comfortable bed. they had guest laundry facilities .

laundry services were available and vending

the guest laundry dryer wouldn't get clothes dry. spent $3 and clothes were still wet.

was missing parts and jagged edges, the clothes dryer was out of order so we had to go to a laundry mat

no breakfast no pool

cleanliness hair ball on the bath towels, open condom packets, wifi was bad

very roomy, very quiet. good parking available. room included kitchen facilities,

pool was out of service , police presents was heavy in the area due to a altercation , walking

nice spacious room with kitchen and dining area

great happy hour, great breakfast. clean room. kids loved the pool!

great coffee and breakfast

it is very busy--lots of kids and families

also wifi is insecure so couldn t use

very accommodating. provided late checkout so kids could swim longer!

no guest laundry.

no laundry services and there was no bacon for

was not a laundry facility on property

to sugarfire 44 (which is excellent bbq) right outside st louis, pool was very clean, the breakfast in the

the parking lot was covered in construction materials and equipment

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

parking is convenient and right across the street, though i don't know how it might be while school

free parking on weekends

price to have pet stay with us was a little steep ($45)

nice rooftop bar and seating area

were told they were booked up full with reservations okay no big deal but then we tried to order room service

while we did not eat at the hotel, we did get drinks in the bar which were very good

convenient to my kids college and there were many places to get a bite to eat during the late

no room service available on sunday morning! this was disappointing.

room service was a little expensive

super comfy bed, great room service, very helpful and friendly staff

loved the breakfast room service

live music in the lobby bar area; room service quality; massage therspy

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

female bell captain/shuttle driver was rude and extremely unprofessional

breakfast was good as well as the service loved the bar and grill

have been nice to have a menu for the room service and information about other restaurants in town, but that's

in the bar took excellent care of our party of 11