booked about a week or so in advance checked in we were put in the room right next to laundry and elevator so

i looked until i finally found someone in the laundry room

in lobby no breakfast fixed and remotes in bedroom didn't work didn't have batteries no clean laundry very poor

pool was advertised and that is the reason we selected this property and drove two extra hours to

i had called the hotel to verify pet policy and my reservation

the laundry room facilities didn't work i spend my money for nothing

guest laundry was out of service even though i was assured at check-in it was in working order

you can hear people in other rooms. pool was out of service.

outside pool, not enough parking lot lights

the outdoor swimming pool was not working

we wanted to wash laundry but the hotel could not provide us change

loved the breakfast, and my daughter was very impressed by the pancake machine

they also served a cold breakfast

i didnt have the breakfast but the location was great for the event that i had to attend

i think that if the company doesn t have sufficient parking that it shouldn t commit to such large parties

no hassle pet policy is why i always try to find a motel 6

there's nothing to do the wifi doesn't work with the television

not enough parking

it was pet friendly

staff was friendly. location was good and parking was good

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

being tied up on a long cord next to my room bicycle right out my door in parking stalls people live on the

nice swimming pool

the rude staff, the filthy parking lot

non-smoking room that smelled like cigarettes and burn holes on the bedspread

great staff and facilities. breakfast was superb!

everything was clean, the staff was very helpful and the breakfast was great!

very clean. kind staff. excellent breakfast.

the room was exceptionally clean and the breakfast, sausage gravy and biscuits were delicious.

pool was out of order, the tv didn't work and the commode seat was coming off

the breakfast was weak.

excellent shower, comfortable beds, fabulous breakfast offerings (much better than other fairfield inn s

the ladies cooking breakfast made a point of visiting with my kids

other customers were loud and kids and dog running and playing in the hall for everyone to

difficult parking and expensive parking

they had a coin-operated laundry, just upstairs from our room, so we were able to wash our clothes from the

laundry mat on the premises

location was very good. guest laundry.

flushing noise from the toilet every 20 minutes also every 10 minutes there was a noise as if laundry machine

laundry on site was useful

laundry room

one smelled like mildew, maybe bc it was close to the laundry room

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

we were right next to the laundry room .. and we needed to do laundry

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

i thought the laundry room was a little dirty

laundry clean but stained

parking spaces poor

very nice costumer service, great free breakfast

hotel seemed to be in construction, and there were supplies stacked all around the hotel, in the parking lot,

trash and dirty laundry was not

she said she was trying to catch up on laundry

for a double queen room and got full sized beds that were very soft and hard to sleep in with 2 adults in one

didnt have breakfast.but the employee on duty went out of his way to make our stay exceptional

also wifi doesn t work staff was rude and yelled and my girls for coming back for breakfast

the big breakfast from ms. jackie,inside laundry and exercise room

parking and more luggage carts....

management were kind and helpful. the location was easy to find, and breakfast was wonderful.

i love everything about nice staff, breakfast the beds and pool

staff was great. so pleasant and helpful. clean room and loved the breakfast.

the tv and wifi also my room was left open by a house keeper.

but between the unkempt swimming pool (not open yet and it was mid-may- but still a cess pool) and what appeared

starters parking was horrible , we had to park on the other side of th hotel and walk around to the other

says non smoking but smelled of smoke

the rooms smell like smoke even the non-smoking rooms. we went to sleep and woke up to bed bugs.

no pool

i was hoping to use the pool during my stay but was unable to.

room service unless we scheduled it ourself

parking was tight, but i'm sure this is a great thing for a hotel!

parking lot entrance

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

need more visable parking spaces

the pool was closed and the parking lot wasn t as big

one of my kids had to sleep on the floor

little small, parking

could have had a atm and a indoor swimming pool and hot tub that would be great for the kids and adults

was not enough handicap parking in front of hotel. other than that all good.

bar type sink was in separate area and used as bathroom sink

my kids enjoyed the breakfast

because of covid-19 we missed some extras like breakfast, fitness room, etc

the breakfast was delicious and staff very helpful.

breakfast was a good mix of hot breakfast and grab and go

breakfast was good each morning i was there

little more variety at breakfast would be nice but it was very similar to every other hotels offering since

when in pool another family was not following the rules.

ample parking

the hosts at the bistro and bar were great as well

great breakfast and nice bar

lack of breakfast.

only stayed one night. bar was exceptional.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

a heavy set guy at front desk&june 1st a breakfast

pool clean

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

parking breakfast could be better

room next to gym. noise at night. had to ask to keep it down.

pam and others) very clean hotel and love the fact they have security on the premises to walk parking lot to

need to reopen laundry and offer back regular breakfast items covid options improving

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

guest laundry was out of service

ve been told at check in that we couldn t use the laundry facility

spacious. they let us check in early so our kids could swim

only complaint is i wish they had laundry facilities

no microwave in the room and no laundry facilities available

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

the pool was also closed the whole time, which was really disappointing because my kids were really looking

i had a 4:45pm flight, the front desk gave me a 2pm late check out unheard in the hospitality business

the layout was perfect the staff was amazing it had an laundry facility which i loved

couldn t get into the vending or laundry, went down to the desk 3 times to have them correct it

didn't have an ice machine and they didn't have a quarter machine in the laundry area

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

dirty laundry under the bed

out of order; laundry out of order

the wifi was pretty poor. and there wasn t much parking. but i m really nitpicking.

not much parking

did not get breakfast left everyday at 5 am

we missed the pool

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

no security cameras in parking lot and the breakfast was only cereal and bagels

even the complimentary light breakfast was a nice touch and saw us through until we were out and about to get

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants

no room service available

issues this is the 2 time ud83dude43, they never resolve that , i told them , there is no wifi at the tv and

could not get into the pool area

crowded and the ice on the parking lot unsafe to me

laundry cost money

easy to locate it was very clean breakfast was good staff very friendly

the swimming pool was dirty both days of our stay.

there was no meat for breakfast ud83eudd23ud83eudd23ud83eudd23ud83eudd23

pool was not in service and poor meat choices for breakfast

breakfast was only mediocre

didn't enjoy breakfast bc the desk help was sick and coughing very bad

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

the great nourishing and healthy breakfast

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was great

gym was well equipped and just as clean and immaculate as the rooms

need a little better variety for breakfast.

the breakfast

i liked everything it was clean , comfortable and had a nice breakfast

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

nice free laundry facilities

free laundry center

it wasn't loud. the parking lot was well lit

no laundry detergent available at front desk. 3rd day towel service but default.

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

wish the laundry room was operational and soda machine fixed

the onsite laundry facility was out of order

laundry machines took money and didn't return

the staff was super nice and i love the fact that they don't charge extra for your pet

just didn't look clean at all and unsafe for my kids

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

not very knowledgeable about the facilities they offered such as laundry

laundry room

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

the laundry facilities were broken, no breakfast because it was under construction and the hotel

pool was under construction and there was no breakfast

no breakfast only waffles! main elevator broken

breakfast was not served during our stay

was no breakfast available and the gym and pool were closed all because of covid

i went to work and forgot to tell them i didn't want room service while i was gone

said their room was non smoking but it smells like cigarette

it had a nice pool and rooms for a good price

the non smoking rooms look way better than the smoking rooms

the parking lot is big

the location was good, around lots of places/food. gated parking.

requested a disability access room and was given a smoking room because the disability room had been given out

was nice clean and pool was well up kept

we were in a non-smoking room and it didn't smell but you could smell it as soon as you were outside the door

was good the tv was kindaud83dude2cand the wifi would boom at night ud83dude2cud83dude2cbut other than that it

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

no pool

very quiet, especially considering i was in the 'pet wing'

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

also the continental breakfast was a bit disappointed

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

continental breakfast was disappointing.

the hot tub and laundry facilities where out of order

the fa utility was very clean and the room was spacious. they also had guest laundry available.

washer in laundry center is broke

breakfast was good for a hotel, staff were super friendly and very accommodating

no wifi

breakfast served was hot, fresh & of exceptional quality

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

also, there was trash, beer and liquor bottles in the parking lot

breakfast was fresh hot and tasty

room and breakfast

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

breakfast there is good and the bar has good food and drinks

the bed linens are always top notch at doubletree. the room service was good but pricey.

due to covid 19, rooms could not get room service

laundry facility was available with multiple machines

laundry- all the dryers were broke

i like that they have a small kitchen in the room and laundry area

better selection for breakfast instead of muffins more towels.

friendly staff ample parking

in addition, i enjoyed that the property had a laundry room as well

i ask where it was and got told they didn't have one they call the hitler next door to see if my kids could swim

the outdoor pool hadn't opened for the season, but the check in staff called the hotel next door and got

the staff, decor, room, location, breakfast

breakfast was good

good hotel...very nice lobby bar and restaurant

the kids enjoyed it a lot

also, you had to request room service due to covid

kids n the pool all day

i did like the breakfast that they had to offer. this was the best part of the stay for me.

there is free laundry and the breakfast was outstanding

laundry facilities were convenient and well-maintained

laundry was free to use

laundry was very helpful there was social hour in the evening on monday gave us free food

having complementary laundry facilities was very convenient

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

drink menu at the lobby bar had no prices listed which caused so confusion while settling the bill

they had security on site, they had great food and bar options.

a pet friendly place, there was no designated place for the puppy to potty

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

nothing people in the parking lot at all hours of the night with loud music smoking weed

breakfast could be a little more substantial.

grab n go breakfast. ok. coffee was good.

don't have laundry

location and breakfast

very standard, comfy, & pet friendly. nice breakfast & super friendly staff!

very good breakfast. i liked the ease of parking. staff was very friendly.

not a lot of parking area.

laundry room were dirty place was smelly in our shower had

great fitness center and reasonable laundry facility rates

there is no gym there and the laundry does not work there

i do wish the laundry service was working at the location i was at

clean up laundry room

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

breakfast was scant, pool didn't open before i needed to leave each morning.

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant

could have been a microwave in the room; an indoor pool would be nice

there were teenage kids running ip & down the floor, yelling, slamming doors until 10pm

but they did offer us free passes to the local gym with a pool

the pool, whirlpool, and gym are all great

even gaming a room available for early check in - very clean - wonderful staff

they tried to compensate by giving us passes to a local gym with a pool

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

kids were running up and down the hall way

i also like that there was a bar and the opportunity to purchase food and snacks

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

we had no electricity, came in with kids. they sold our rooms to others

staff was great with our two small kids

also, it was great that the facility is pet

the staff were very nice while breakfast was being served

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

did not eat breakfast. location was fine.

put they breakfast away earlier than posted.

event if listed in the available features there was no laundry service available

good parking

location, breakfast and security

wifi connection was down the whole time

location, free parking, free wifi, free popcorn, free breakfast

i didn't want to call room service ( i don't use room service ) and the bar was crowded with a party

would have liked the option of coffee in the room since i slept through breakfast and also potential room service

with great bar on roof

convenient parking

paulette s room service was excellent

location looks completely abandoned and parking lot is broken and has weeds growing through pavement

first room, i request for a non smoking room but the room smelled like smoke soon as i opened the door

woke up to 3 cop cars and 2 escorts in the parking lot

com policia 4 con smoking pay extra for cigarette burned

the location was good for parking and close to the bus stop to get into town

they may want to figure out a new way of doing laundry or order enough linens to go around

breakfast was amazing and the staff was pleasant.

everything was great staff helpful breakfast delicious

gym closed. parking was a hassle. pot smell in hotel.

they even had an omelete bar which is not something you see very often

our room 226, shared a wall with the industrial laundry center

us in room next to laundry

the gym was good, the level 3 bar with fire place is a great spot to chill and relax

on the 3rd floor is a piano bar with comfortable seating, coffee, water, fireplace, games and lincoln logs for

also the rooms are very large and comfortable with high ceilings, fireplace, and an incredible rain shower in

the washer and dryer didn't work and we had to take our clothes to a laundry mat

good location from downtown. laundry just across the street

also had drink machines and a laundry

laundry room great, staff very helpful

the laundry lady said no one turned in anything dirty to her that morning

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

learn about pet fee until we checked in and toilet ran all night

tub was dark, the air conditioning had a loud knocking sound, the tv did not work, there was no wifi and it

has kitchen facilities.

parking lot lighting is somewhat dim

there are guest laundry machines available (it was free)

i didn't have a trash can in the room nor laundry bag

they desperately need to upgrade guest laundry facilities.

the microwave was in laundry room area

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

floors in kitchen need to be scrubbed

he walked me over to the kitchen area and gave me

also, having a gated parking lot is a huge plus for memphis

the breakfast was good with lots of options

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

breakfast was awful. the room was non smoking but 100% smelled of smoke.

the nasty smoke smell in my non smoking hotel room

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

marijuana smoking 24/7 and not me

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

broken liquor bottle in parking lot

parking and comfy bed

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

like the room service

loved the pool.

the hotel is definitely old. the pool is closed for renovation.

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

and having a laundry room was a plus

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no soap available in the laundry

no laundry, no housekeepers

no breakfast

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

i especially loved that they had a place for the kids to hang out and play games

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

the gym smell everywhere

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

i especially loved that they had a place for the kids to hang out and play games

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

staff breakfast cleanliness and great rooms walk in shower

no breakfast option

the pool was closed

i did enjoy using the laundry room at the weekend when laundry service was not available

lack of guest laundry

we would have liked a laundry there.

quieter air conditioning. no on site laundry facilities

a guest laundry would be good.

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

we liked having a laundry available and the shuttle to travel around memphis.

laundromat did not have adequate signage about cost and use of laundry

small shop self use laundry facilities

self laundry

very pleasant staff gave us free pack of detergent for guest laundry (yes

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

laundry facilities need some attention

the visitors and their kids broke the waffle maker. certain people don't respect anything

was great, we loved the kitchen and it was close to restaurants and walkable to beale street

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

at this price i expected a small kitchen, breakfast pastries in the back lobby and patio to the trolley stop

i loved how the seating areas were, games, bar etc

in room was generally too small for our family of 4 that now includes two young adults

high fee for pet.

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

the breakfast was good with a variety of choices

i love the roof top bar and the fact that there is a starbucks inside the facility

full kitchen, excellent location to the river and stuff todo.

also liked having laundry facility

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

staff cleanliness laundry to wash clothing

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

no guest laundry

two nights did not receive room service (wasn t really a big deal) expected room to be bigger and have a better

the ac didn't work the wifi didn't work

garbage left by elevators, bags of dirty laundry left and it was past 6pm

bed and pillows very comfortable. self serve guest laundry was very handy.

i was surprised to see full laundry service and room service which you don't always see at hotels these days

they did not have laundry bags

homeless around and no laundry facilities but hotel does offer shuttle to take you to

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

no laundry area no refrigerator in room.

re-using towels saves the environment from needless laundry

from the world famous peabody ducks, the amazing food, the gym and swimming pool and of course the amazing

so thankful for a first rate expert with a pet friendly hotel.

something (sheets laundry?) caused a rash.

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

the king room . parking was good

nice breakfast options. clean pool. friendly staff.

i enjoyed the breakfast, pool, the room i chose.

i did not like that the pool was not open. that was really the only reason i booked