pool was great, they had onsite laundry

dirty rooms nasty showers no soap laundry machine didnt wash pool was empty hot tub was empty sheets were not

pool was ice cold, wasn t able to get it

apparently there's a car show in town. the parking lot is full of lawn chairs and old folks

welcoming lobby and lots of parking.

was put on a smoking floor when i have asthma and a non working refrigerator

room were put in is a non smoking room but for some reason it still smelt like smoke

room was a nice size and the 'kitchen' area was handy

very old kitchenette setting, black stain on ceiling in the bathroom, belive to be mold

was equipped with a full kitchenette

i went to tell about kids in the pool ask if would come say something to them they where bigger kids and they

breakfast was awesome and the front desk lady was very helpful with directions to eating places

it was me, my 2 adult girls and 4 grandkids

was very keen to instruct me about the parking policy and smoking policy

and the pool was heated yes i loved my stay there and definitely will book again

breakfast at the cafe was quick and tasty

there wasn't a continental breakfast offered for the price that was paid for the room

no breakfast.

breakfast buffet was great with wonderful service

the bed was very comfortable and complimentary breakfast was outstanding.

the breakfast satisfied a picky crew. the facility was all we could want.

there was no heads up on any sports activity there, they're more than 20 kids in the pool, kids running up and

pool

the pull out couch mattress was not comfortable, but we had an air mattress for the kids

small pool

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

lots of food options within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest

we were only looking to stay one night, so just needed a cheap option that was close to the casino and clean

flight check-in's, a printer that is disconnected and out of ink (or very old), unable to access wifi in the

it had an indoor swimming pool and laundry.

the laundry area was out of order

desk lady was very nice and also pedro the laundry guy

bags of garbage all over, room not cleaned our entire stay, had to go get my own towels from the laundry room

dirty laundry in the hall from friday to sunday laying in the floor

nice location. great breakfast. clean. free shuttle over to the casino

wifi is terrible

cold pool very over chlorine

the breakfast needed more protein options.

the front staff was amazing. the kitchen staff was amazing.

location. they have kitchen quiet laundry room

about the property was great, they even had a clean laundry facility

it was nice and clean with a full refrigerator and kitchen and it was reasonably priced

its as clean as can be, not a single pet hair lingering in the room from a possible last guest

i love the kitchen in the rooms making it so much more convenient and a home away from home

there was a semi parked in the lot taking up majority of the available parking.

our kids also enjoyed the indoor pool

the price, the staff, the breakfast, the room.

pool area was smaller than expected.

breakfast was excellent

sheets were not clean in any of the rooms pool is permanently closed there was drug deals in parking lot

the cleaning staff were awesome, i tipped a guy for helping me carry a bag inside from the parking lot

head window barely closed nasty chunky pillows room wasn t as pictured on booking flooding in kitchen area

leaving the parking lot to go home.

other guests fighting and drinking in the parking lot

complimentary guest self serve laundry! the rooms were nice and comfy beds.

how it was nice & quite. & the free guest laundry.

staff provided two and said the rest were in the laundry and to come back in an hour, went back still no towels

staff were all very helpful and friendly and they even had guest laundry, included in the price of the room

hotel free laundry in updates machines daily breakfast staff everyone is so nice rooms are large with sitting

convenience, staff, pet friendly,extremely cleann

saturday morning breakfast was not very good

pet fee charged was $75 for a $100/night room and was not disclosed as such until after the stay

wish it had a hot tub in pool room

was a great location for shopping adventureland and the casino

was located right off the highway, easy to find, staff was great, room was clean and comfortable, breakfast was

it was clean and they put us on the first floor right by the pool

breakfast was plentiful with a good variety

convenient to freeway. ample parking. great looking breakfast

pool was fun for all the kids 12 to 2.

my kids and i thought the elevator wasn't working

parking was difficult, pretty pricey, no breakfast unless you paid $14 per person.

complimentary breakfast.

breakfast buffet was canceled without notice due to low occupancy.

the 5 floor is under a bar ( the republic- west side) and insulation is very poor

no gym, laundry or pool

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

breakfast was wonderful the coffee was hot, the eggs fluffy and the attendant courteous

weight room was closed down, the pool was freezing but online stated it was heated and the hot tub was barley

supposed to have on site laundry

i used the on site laundry with detergent i bought locally

was no breakfast or laundry police were a resting people left and right it was noisy pool was

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

laundry machine was broken staff was at other property most of the time asked for a late checkout,

loved the on-site laundry too and the parking garage

laundry, breakfast, location

every floor had a laundry room

nice laundry facility

the laundry service being free with very nice new machines was an unexpected delight!

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

room service was very good. breakfast was great!

was clean a convenient location, the kids loved that the pool was open late and the hot breakfast and complementary

took advantage of the complimentary evening happy hour, shuttle service, and morning breakfast buffet

the shuttle took us where we needed to go and the driver was great! friendly & knowledgeable

laundry needs updated

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

right off the hwy, good parking

hotel is clean and updated. decent hot breakfast with multiple options.

the business center, laundry room and fitness area were all conveniently located on 1st floor

the wifi wasn't great.

wish pool was bigger!

the room was comfortable and quiet, and the breakfast was very good

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

the room above us was either a laundry room or a office because there was noise all day and night

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

looks like two cars were dumped in the parking lot

arrival, i noticed our exterior door had numerous scratches, likely from a previous guest s pet, and gaps at

nice and clean and pet friendly.

the room was perfect, the staff friendly and helpful, great price for a full kitchen

the rooms were great. breakfast was good too.

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

more breakfast items yum

the laundry room that is on site, dryer doesn't work very well

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

i called the front desk to ask about laundry facilities

friendly staff, clean guest laundry center

smoking rooms

didn t like the fact that they didn t have a place to do laundry

stayed at a more expensive hotel but i had to pay pajring and did not get a breakfast, i had free parking, free

lots of choices for breakfast. friendly helpful staff.

do not get a spa tub room, ours have black furry mold in it as soon as we turned it on, and we had to jump out

nice room, staff were friendly and helpful, parking is included, breakfast was decent

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

location, airport shuttle.

pool was nice , fitness center was nice, staff was friendly

is we were not aware there was state wrestling going on so our little get away without the kids did not go as

room service was a mystery - not certain if it was available or not

the laundry is closed

my sister liked the free laundry

young daughter loved the breakfast and how caring the staff were to her

breakfast, it was like eating hospital food

was great 5 minutes away from meeting place , breakfast was great , this hotel worth it

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and

only weakness i would comment on is the breakfast

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

tried the bananas foster french toast via room service, and it was well worth the $$ spent

the coffee bar was astounding, flavorful and a warm welcoming experience

room was very nice, room service was prompt, and hotel restaurant was amazing

rooms, lobby, and bar made us feel like we were in a very high class hotel

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top

room has a kitchenette.

no amenities outside of a kitchen that wasn't needed for a short stay

he found the bed perfect. loved the full kitchen and the staff was very friendly.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

i could get my chromecast to work due to poor wifi.

pool/fitness area

we loved using the pool

room service sucked

location. gym

no room service---i get the restrictions due to covid but the convenience was missed.

needed a laundry room

great breakfast, nice pool, helpful staff and nice rooms.

was quiet and plenty of parking

just a muffin and a breakfast bar in a paper bag

couldn t connect to wifi without signing up for honors program.

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

the bar was closed the evening of our stay.

awesome place to stay! rooms are beautiful and bar is great!

also, only one mirror in bathroom, really need second in room or over bar area

bar was charming and the bartender made great drinks

the coffee and wine bar is lovely and the restaurant very elegant

kitchen not located in breakfast area which delayed fulfilling request made for additional items

we got to the hotel very late due to issues with our flight and the staff was nice enough to offer us a late

room service menu for my second night was missing and front desk sent me on a wild chase to find

parking garage to hotel (skyways and elevators were out of order at the hotel) and complimentary wifi (had to

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

large parking lot and right next to starbucks for a quick coffee before we hit the road

near downtown without being right downtown so parking was not a problem

a lot of good choices for breakfast, very clean and cozy. staff were very friendly.

good customer service. quiet place. guest laundry.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

pool and hot tub were very nice and clean

breakfast was wonderful, everything was warm and well stocked

nice room; it had a fireplace, loveseat, microwave and refrigerator.

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

the pool was closed one day. always had to ask for towels and breakfast you pay for.

i did not try the food. i loved everything. from the fire pit to the pool

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

the pool was pretty small but served its purpose for the kids just using it a couple of times.

parking not near the entrance. not convenient for loading and unloading.

free parking and excellent accommodation

we were there for the iowa state fair and got back late, the only problem is small parking lot, and if they

bigger pool...

parking was difficult but it was state track weekend and so many people around.

there is also a full kitchen(no oven) if you are staying for an extended period

breakfast was really great lots of variety

the pool was down the whole time. also the beds could of been little more comfortable

pet friendly

nice indoor pool and hot tub

she was taking care of everything, including hotel laundry as well as helping customers

the breakfast wasn t very good so we went to another restaurant to eat

pool and hot tub were awesome, staff helpful and friendly, rooms modern and clean, cookies and

parking was filled up when we got in late

lots of parking and esdy location

be was a convenient location and they had ample parking even for handicapped parking

pet friendly

room came with a kitchen which was nice

parking was very close to our room

the staff the rooms the coffee the food the wifi

no breakfast. chair for desk in room was poor quality

we loved the breakfast and pool

breakfast- good quality and clean

would ve been nice to know the bar was closed

paying for the breakfast

no laundry facility

no guest laundry available

good location, clean property, friendly, and helpful staff. pet friendly!!

charged for pet even though i was told it would be free by booking.com

i was told pool was heated wrong my grandkids was unable to swim. not good !!!!!!

the pool may have been a little over chlorinated.

the wifi did not work for us in the room

ample parking spots right near the entrance

are comfortable, rooms are nice with a big bathroom, nice pool and hot tub, good breakfast, ample parking,

we enjoyed the pool during our short stay

i love the included laundry room

great free breakfast

very clean and friendly staff. breakfast area was especially clean and staff great

very nice common areas, clean, friendly staff, good breakfast.

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

checking in was fine other than the random kids running around

plus the pool was closed for renovations and i planned on taking the kids swimming for a birthday celebration

the pool time was wonderful

the breakfast was amazing with many options to choose from

spa tub was nice staff was nice

no guest laundry. no fan in the bathroom.

also, and this is just a wish, but with only an outdoor pool if it had a heater for evening or cold weather

connecting to hotel wifi if not a hilton rewards member

outside my window in the parking lot being extremely noisy at 11:15 at night

wish there was an indoor pool or the outdoor pool was open.

able to do laundry and streetch our belongings out in comfortable large room

people were camped out in the hallway waiting for their laundry

sounded like i might be near laundry room

very nice. friendly staff. full breakfast early in the morning available!

size is good, cleaness on avg level, front desk nice and helpful, free breakfast is ok, gym and pool available

hot tub didn t work, no laundry facilities

there s no workout room there s no laundry facilities

bed had old laundry underneath the right side

i liked the location. the service and the pool area

location to airport 24 hour shuttle value

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

filthy laundry room

was wonderful to have free laundry services as

great wifi

breakfast was amazing and awesome staff serving

you come in a door (with a rat trap just outside) to walk into the laundry room

rooms-comfy beds-great food-kids loved the pool- great hotel for traveling families

they had a shuttle that was

of parking, extremely close to the airport, absolutely excellent transportation to the airport at any

very clean!! all staff friendly and helpful! shuttle service to the airport was great!!

pool was loud with kids but that's what it's for!

have stayed here once before and love it. rooms are very clean and we love the pool and hot tub

it was cheaper to pay that and leave my vehicle at the hotel than to use airport parking

excellent breakfast

the pool and hot tub were nice. the morning worker for breakfast was really nice and helpful.

only bummer was that the laundry facility was out of order and we couldn't do our laundry

hotel has a shuttle for airport but we didn t know that so we paid for a cab

shuttle to airport was on time for early morning flight out

no room service (minor complaint)

suggestion though; the kitchen staff could of kept an eye on the crowd and made sure that the supply of some of

the laundry facilities should be cheaper. (self laundry room)

breakfast because there is very poor flow and the refill of the buffet was inadequate.

the staff person at check-in gave me a parking slip with our door key but did not tell me what it was

cold water in swimming pool due to 2 burned out heating lights

advertised free shuttle to airport well they would do that but you can't park there

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

also, neighbors checked in at 1 am with kids and made a rucus for about an hour

i was a little confused as to where the entrance to the hotel was and turned into the wrong parking lot

i always found a parking space even when it was kinda busy

better marked entrance larger parking lot taller closets

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

thanks for the complimentary breakfast and free wifi

wonderful kitchen, nice facility, perfect location for our stay

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

the laundry wasn't working while we stayed.

i asked for a pool side room amd was put on the other side of the hotel.

our room was awesome! pool was great, and the dinner was so neat!

couldn't get on wifi in room

we needed an early check in on sunday- i dropped my husband off at the hotel and they took care of him and got

laundry needs updated

liked that we could do laundry onsite, that was a bonus

the bathroom was extremely small and there wasn't any breakfast

convenient pet friendly

dropping in parking lot

great location, comfortable, nice pool, and tasty breakfast

no hot tub in pool area

pool great location for des moines appointments coffee available upon check in, in the breakfast

there was a dishwasher, oven and small 2 burner; a small sofa,and a place to sit by kitchen and eat

were top soft to sleep comfortably and the one thing i want in a hotel is for it to have a pool and hot tub this

laundry machines out of order. didn't seem as if there was an intent to fix.

laundry machines were out of order

dirty laundry room and very rude staff

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

there were toenail clippings on the stairs to the laundry room

tried to use onsite laundry but someone used and didn't return to empty out their clothing

breakfast options could of been better but at least it was offered

loved that there was a pool

breakfast was essentially nil.

farther away from my job, but the staff, mattresses, linens, hot shower water, and the indoor pool made quality

nice pool area for the kids to

in our room the carpet was fraying, shower tile looked like it had been repaired badly, no exhaust fan at all

the handicap bar seemed broken too, but i didn't have a use for that anyhow

also, the kids wanted to swim in the hot

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

the pool was good but water was cold. convenient parking all around the building.

bar was open and accommodating

breakfast was great laundry did great on are clothes

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

the laundry staff was very helpful

decent laundry facility

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

wifi worked well, breakfast was quite good, and coin laundry was perfectly located and not expensive at all

nice staff! laundry facilities!

pool with warm water, jacuzzi and sauna, large fitness room and guests laundry, very good breakfast with scrambled

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities

just wished that breakfast would have been available earlier

the breakfast is a typical hotel offering

smelled incredible, breakfast was the best ever

not enough breakfast choices

) to bar any entry in to the room overnight

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

kids being in the jacuzzi

great place to host a kids party.

breakfast was very good, lots of variety.

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

bed very comfortable, nice hot breakfast

it s quite, great gym equipment, clean, welcoming and close to bars

the pool and hot tub were fun for kids and there is a well-equipped exercise room

wifi did not work

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

room was good size and very clean. coin laundry onsite.

pet friendly, clean

value, very nice continental breakfast

liked everything about the property, except the parking lot lights were very bright and the curtains wouldn

food and fitness room

we did not use the pool or exercise area but they looked good

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

the room was very nice, spacious and comfortable. breakfast was very good.

laundry room very dirty...

clean, quiet and relaxing. kids loved the pool.

appreciated breakfast options within the hotel/on site parking options

great indoor pool

complimentary coffee bar was nice

no atm. had to go find somewhere to get cash to use laundry.

this place is next to restaurants, has laundry facilities, and allows

laundry downstairs

nothing that kids wanted to eat and barely anything could stand

the pool is small

the guest laundry facilities were dirty and really old and beat up.

pretty nice hotel. nice gym.

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20

no room service on the weekends

no fridge or microwave in the room and smaller pool size compared to the size of the hotel.

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 5

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

i didn't get a chance to eat breakfast, but it

very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i have heard that some people put their dirty laundry in drawers

she was able to accommodate my request for late check out which was a bonus since i was here with my family

lovely decor, friendly staff, wonderful breakfast, and pet friendly

staff was great, good breakfast, nice pool for the grandkids and convenient location

easy to find, plenty of parking

having protein options for breakfast would have been nice.

did not go to there breakfast not a breakfast eater

location, pet friendly,

room breakfast selection quiet convenient parking friendly front desk close to nearby

great fitness center,pool, hot tum

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

awesome pool and family friendly.

best heated pool and hot spa! everything was clean. large rooms. great location!

there were no guests in the pool.

description of the property indicates there is an indoor pool and hot tub

beautiful, modern, industrial feel. amazing bar options. very quiet and great staff.

we had a simple problem with wifi.

no pool.

clean - friendly staff- location- good breakfast-

close to the highway, clean, friendly staff, pet friendly, quiet

key cards didn t work, tv didn t work, couldn t hook up to wifi- front desk person helped with keys and

the breakfast was good. they had a variety of items to choose from.

breakfast lame

was very clean the host is very welcoming having free breakfast was also great

nice new machines in guest laundry

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

new facility, nice pool and hot tub, comfortable bed and breakfast that was included.

parking lot could have been plowed better for parking

the rooms were spotless and the staff were friendly. loved their hot breakfast!

side doors would not latch to lock nor did the laundry room door read

plenty of parking for handicap

easy parking for my car and trailer

the pool wasn't open, no room service that weekend

the wifi had bad reception. my waffle came out bad because the batter was not mixed well.

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

no charge for pets

friendly staff, comfortable bed, dog friendly, free wifi and continental breakfast.

the free breakfast and wifi

laundry

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

ease of entry, great parking

breakfast was good

great breakfast

didnt have cups or laundry bag

had to stay up late to do laundry

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

we tried many times to visit the pool - but could never use it due to the large amounts of kids

called for a early check in n because my room was not ready they made a exception and got me a bigger room then