we got a free from upgrade, drinks vouchers, late check out and our bed was decorated for our wedding night with a lonely card from the staff

lovely warm pool and the young children loved it comfy beds in

great room, comfy bed, enjoyed the spa area too.

good continental breakfast staff friendly and helpful

for breakfast explained it would be room service due to coronavirus hsve us a firm to make our breakfast choices and we wasn't given

late check out and late availability of breakfast

very handy m&s if you want to grab some food rather than use room service

friendly manager running the place allowed is to make late check out

the beds lovely shower beautiful kitchen lovely and clean

would prefer a later checkout than 10am. limited parking.

hosts welcome and hospitality, bedroom facilities, the breakfast options, everything to be fair

man who ran it was extremely helpful to me getting me an early check in for all our family to attend a wedding on the same day

we were allowed a free late check out on request (12 instead of 11) which was great as i was doing a 10k race on the

very comfortable rooms, great location and the staff were very good, particularly the bar staff.

wifi see above

the room service meals were very nice

we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a

even gave me a late check out

60 and for what we got was unextceptably we paid an extra 10 for late check out this is based on room 42 know idea what rest of rooms are

i was charged 10 pounds extra for late check out at 2

staff were very friendly, extra towel was provided and wifi password was given when we reached out room

good wifi connection

stayed night before my wedding. allowed late check out

also i ask for late check out and got disturb by 3 room service saying need to clean your room even after

excellent modern gym facility for a hotel with enough modern workout equipment to do a basic session

decent sized gym and equipment

90 for spa access

the room was lovely and we greatly appreciated the late check out post gig

great bar

nightclub in bar but still grand

the bar downstairs was fantastic, and the food was delicious

food in bar was lovely and 50% off for residents a welcome bonus

was compensated with late check out

lady as the receptionist was so lovely and friendly and either sorted out my late check out without any issues or

pm) - meant we didn't have to rush in the morning

i liked the late check out

spoke to the lovely manager, and she gave me 2 options one i could have a late check out or get 50% of stay

he let us make late check out even though the hotel was very busy and fully booked

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

everything clean. got kitchen, tv and bath

i liked the mini kitchen in the room and the fan was much needed and appreciated.

early check in was possible (for one room, which was appreciated)

bed was really comfy and they offered us a late check out of 1pm

& garima was amazing as we arrived late the night before they happily accommodated our late check out due to our late arrival we

i also made use of the gym

my wifi didn t work and poor signal for my room.

the ac in the gym wasn't working well.

easy check and great shower, clean and late check out too- 11am, which was much appreciated

easy check and great shower, clean and late check out too- 11am, which was much appreciated

easy and good location. late check out.

late check out and they let me to check out even later for free

kitchen excelllent, bathroom excellent, well appointed, lounge spacious

the kitchen and sitting room were an unexpected bonus

early check in & late check out without charge

i had a 12 late check out arranged and a do not disturb on the door and still came in before 11

m) we must ve had 4 different staff knock on the door to clean

excellent and very supportive and assisted in giving me a a larger room as per my booking and a late check out

friendly obliging staff: we were given a late check out without any hassle

they are flexible and allowed an early check in and late check out, which was very helpful

lovely room in a very lovely hotel / inn. great bar and restaurant and really lovely staff!

least on a sunday)

only wish there was room service

great bar - great sleep - comfortable and clean

smooth check in process. was allowed a late check out upon request.

kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift

only problem i had was the wifi as it was sometimes slow or i had no connection which made it trickier to do any work on my

great location,helpful staff,warm comfortable room with super breakfast,great value,thanks.

maybe, more options for the breakfast. i mean we ate each day the same things.

the following morning and they were so accommodating to my partner and my parents, allowing a late check out, ensuring we have everything we needed and allowing my step mom to store a meal prep

bed lovely lady on reception who gave a late check out as we didn t arrive till just after

kids running around at breakfast. bloody nightmare

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

great location for our stay and lovely and clean, nice bar area and lovely staff

of the hotel, location next to the river, room space, bed, and the late check out to 1:00

was wonderful inside the hotel and on the outside area where bar is

parking food

fabulous interior, comfortable bed, excellent breakfast, overall excellent

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

go to another hotel, but their manager mr ali promised they would make it up etc, and offered a late check out which i needed because my flight was 8 pm

then tried pay for breakfast and late check out each - say they ll let me know - they never even let me know just sent a guy to my

room service was great, i paid for late check out and had lunch at the restaurant the next day with my friend and partner

i requested if at all possible to have an early check in and a late check out

and they gave us a very late check out that came complimentary

the option for a late check out was greatly appreciated as well

not have been more helpful - from parking, to information on local venues etc, to arranging a late check out they were super friendly and easy going

complimentary late check out

interiors , location , small touches late check out

staff allowed us late check out as our flight was delayed

late check out time of 11am

are fab, rooms great and the bar/restaurant was lovely with a large beer garden and plenty of parking

lots of onsite parking and easy to locate

free parking free wifi food a little expensive but offset by the price of the rooms

the wifi signal was good but you had to sign in every time you switched on a device which was a little

got early check in and a little helpful late check out

great bar and dj for a friday evening

the reception and restaurant and bar staff amazing

got early check in and a little helpful late check out

great location great staff - especially the bar lady from ukraine