abrupt and disinterested when mentioned was a ihg member and requested an extended complementary late check out which is offered

it was so lovely to have the use of the spa the following day, making the most of the unusually late check out time

late check out late breakfast choice at breakfast room was big bed was comfortable o2 view, river

checked us in early and allowed us a late check out

were extremely friendly and helpful, we were given a complimentary upgrade and late check out which was very much appreciated

late check out a huge bonus

good late check out of 11am

shame bar isn't open until late

cutty sark and greenwich park on your doorstep and a vast array of bars, restaurants, shops, cafes

day before london marathon and greeted by a happy lady behind the bar that sorted the keys and showed me to my room

in staff ,they are very kind ,they allow me for early check in and late check out clean hotel very good

we also couldn t request a late check out until the morning of which meant the lie in we wanted was pointless

rang for late check out which they extended till

the reception staff could not have been more helpful and offered a late check out on sunday when we overslept and woke up in post-wedding chaos

wasn t told about the free wifi not enough plug sockets

i also requested the night of our stay if we could book on for late check out and was told that i would have to come back at 9/10am to check just incase someone

the fluff fell down from the vent onto my lap ud83eudd2eud83eudd2ealso that i was charged 23 for late check out for them to go back in and take another 23 two days after i was

late check out

late check out. nice breakfast. early breakfast time - 6.00am. bathroom was good.

staff helpful and friendly, especially appreciate the late check out they offered me for no extra charge

we had an evening return flight on the sunday and we were immiadiatly given a late check out without having to ask

late check out was amazing beds comfy pillows comfy

very clean, late check out, polite staff.

friendly helpful staff, late check out is great

the late check out

we were able to have a late check out

there were kids,dogs and even a bicycle

there were kids,dogs and even a bicycle

wifi is shocking and the shower was very very hot and not easy to adjust for the kids.

manager and bar manager have gone above and beyond to look after my family whilst staying at this hotel

staff were fantastic and the style of the room was good and accomodating for a late check

rox 14:00)

pillows, room, cookies, breakfast, complimentary late check out until 3pm.

did not use dining facilities due to itinerary offered late check out when we asked about transport and timings about homeward journey in room ironing

rox 10:00) late check out

we also had a late check out which is charged at 10 per hour

good location. very friendly staff. got late check out which was ace.

although advertised didn t like the 15 ph charge for late check out

wish the spa facilities were available but totally understandable due to covid-19

i was using the gym almost every day, it might be small for 2-3 people, but perfect for me

staff were really helpful and the late check out time was much appreciated

complimentary drinks & nuts when our food was late at lunch

comfortable room nice and spacious. late check out available at great prices.

great breakfast selection

no issues with wifi & location was a 5/10 mins walk from canary wharf tube station

room was immaculate and reception staff were excellent - very attentive and sorted everything we needed help with

very friendly and helpful they even gave me an early check in and late check out with no extra

- the accommodation came with a 24x7 gym facility

i could not work out the wifi and connecting to the tv but this was not a major issue for me

very friendly and helpful they even gave me an early check in and late check out with no extra

morning (windowless) which meant we slept well bag holding service 3 excellent friendly staff late check out (+)spanish and gave us good indications regarding the locations and things to do, we also used the late check out option (+)bed was comfy, i checked in at 5am and staff has let me to do the late check out. (-)paid for a late check out, due to knowing wed be returning late for sleep, still ended up with house keeping (-) no complimentary for only few hrs late check out

to the hotel there are a lot of restaurant bar and is connected with drl, elizabeth line and jubilee; the hotel is very clean and the

i liked the 24/7 snacks bar at the reception as this came in handy when we got back to the room quite late at night

ke an apple store) would be cool.

and uses all advanced technology with special coloured lights in the room, airconditioning, tv, wifi, very

jay also set us up a late check out so we was not rushed the next day as the hotel was not as busy & this made such a

wonderful terrace for drinks and the complimentary use of infinity pool, hydrotherapy pools and gym all

pool times was not clear to us for our kids

rearranging and adding the kids on was no trouble at all

little more information on hotel services on the screen system eg room service would be helpful as well

they offer late check out till 14:00

com they would add points onto my iht app and also the lost out on late check out at 2pm and had to leave at 11

was great for two - breakfast fantastic - we were given a late check out gratis - very appreciated

requesting a late check out at the front desk

pm)

10 pound for every hour for late check out lol, location was perfect and that s about it

breakfast was excellent lots of choice and late check out at 12

shower didn t work but they sorted it after and gave us complimentary late check out because of the

very responsive at all hours and gave me complementary late check out

they were even able to accommodate a late check out

late check out, wellness facilities, staff, style, the bar, the terrace, the entrance, the rooooms

also a late check out time of 12 was great

- comfy bed - room was clean - quirky hotel - nice view - late check out 12pm - good

i especially loved the number of plants, and the breakfast bar was just beautiful, with the little dishes and the backdrop of ornaments and old tea urns

we enjoyed the spa facilities as well as the bar and restaurant