60 and for what we got was unextceptably we paid an extra 10 for late check out this is based on room 42 know idea what rest of rooms are

i was charged 10 pounds extra for late check out at 2

even gave me a late check out

staff were very friendly, extra towel was provided and wifi password was given when we reached out room

wifi didn t work tv didn t work either

we were allowed a free late check out on request (12 instead of 11) which was great as i was doing a 10k race on the

room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to provide an extra bed

huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service

we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free

ordered room service and it was lovely

got early check in and a little helpful late check out

and the restaurant and bar a is great

got early check in and a little helpful late check out

the location by the river - the bar was fun- the room was well designed

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

staff allowed us late check out as our flight was delayed

the option for a late check out was greatly appreciated as well

interiors , location , small touches late check out

complimentary late check out

not have been more helpful - from parking, to information on local venues etc, to arranging a late check out they were super friendly and easy going

they allowed us a late check out and provided cereal, milk, yoghurt and croissants in the room which we weren't

thai menu in pub pub had a nice vibe good wifi spacious

bar music below was a bit loud, but then you could just join the bar for a pint

had the best time dancing in the bar with all the locals who were really letting their hair down

wifi was iffy and didn't really reach the room

staff kindly gave me a late check out so i could rest a bit more

location was very good, breakfast tasty, coffee fabulous! late check out no problem

very nice rooms, clean, loads of parking space and free of charge

short staffed no instructions in room for heating/air conditioning, sky tv, about the hotel, room service

the bar was comfy although we didn't eat here the food looked nice

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and shower before heading

the laundry that was supposed to be clean, smelt disgusting

located in an great area, ample private parking, lovely, clean room with bath

basically: clean, affordable, no frills, professionally run hotel in central richmond with parking

tiny parking area

early check in & late check out without charge

late check out ihg rewards nice walk into

free bed for under 17s, comfy room, late check out

food in 360 restaurant, plus we requested late checkout which was agreed

excellent and very supportive and assisted in giving me a a larger room as per my booking and a late check out

of the hotel, location next to the river, room space, bed, and the late check out to 1:00

the room and breakfast were very good. the location was excellent. staff were also very good

breakfast is wonderful

plus good service from bar and restaurant staff

went for wedding anniversary with kids

also we requested the possibility of a late check out and they allowed us to stay slightly longer than usual which we really appreciated

initial problems with wifi, but sorted later

the host was nice and helped us with connecting to the wifi

thing was they had free parking in front of the apartments and this was of much value for us

not enough off street parking

very friendly staff that cheerfully accommodated my requests for late check in and late check out

comfortable beds and late check out given at no extra

station is a 3 minutes walk where there s a small collection of boutique shops, bakery, bar serving foods

as decs)

best bar around, roomy but cosy, with lounge seats and plenty of tables

smooth check in process. was allowed a late check out upon request.

we got early check in so was very pleased as we could get rid of luggage

it could be a bit noisy if there were kids next door.

maybe, more options for the breakfast. i mean we ate each day the same things.

wifi unstable

late check out and late availability of breakfast

very handy m&s if you want to grab some food rather than use room service

it s normal to expect decorations in the room, a slice of cake, or chocolates etc from a hotel of this standard

when i enquired about late check out it was 20 an hour check in 3pm and check out 11am-the timings really cut in to

have been offered upgraded room as a gesture for our wedding anniversary and late check out

other wise it was perfect there is no late check outs as a nice gesture if you are paying for a bday celebration package, late check out

extra to have balcony and didn t get one after enquiring we received 2 complimentary drinks and late check out as a gesture as couldn t move us rooms

they permitted a late check out and the staff were eager to assist whenever they were approached

no late check out

clean comfy bed and rooms helpful staff even gave us a free late check out on a sunday had a snack and a few beers

late check out was readily granted upon request

even offered us for free late check out bcoz of our children

they are flexible and allowed an early check in and late check out, which was very helpful

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

least on a sunday)

location, right across the road from the train station and next to a great bar but very peaceful at night

lovely walk in shower and bath. free room service for breakfast

also, i asked for a late check out which was again accommodated by the reception staff

room service available although menu v limited

when i called reception for room service, no one picked up or called back on two occasions.

spacious reception and bar area

spacious rooms, clean and room service provided

the night before we was told we could have a late check out till 3pm at 10 an hour when called in the morning i was told would have to be out

check in and late check out

and the surprise for an executive suite and late check out was amazing

very helpful late check out friendly and great food

manager gave us a complimentary drink, free late check out, few other things

no chance of late check out

late check out to deal with work call

also accommodated late check out

loud noise at 3am when the hotel was hauling around laundry carts right outside the room for about 20 minutes

limited bar choice on our return from an evening out

loved the late check out

the late check out is also fantastic, so nice to be able to enjoy a morning at leisure without being

the value for money, friendliness of staff and food. late check out facility and bar for guests

late check out facilities

is lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

late check out great if having two long haul flights to travel on

abused me while i already informed them late check out

late check out

should give favor for late check out they should not ask to pay 10/hour

exceptionally comfortable bed, friendly and helpful staff and an excellent continental style breakfast included with the price

breakfast - good selection

best location lots of shops & restaurant, excellent service from reception staff we got free late check out until 2

provided late check out

staff, the location, the complimentary item we forgot, the drinks, the late check out and the breakfast

paid for late check out and cleaners tried to let themselves into our room whilst we were in bed

he gave us a complimentary late check out because the day we checked in, the pool, jacuzzi, sauna and steam room were closed

friendly reception, able to book late check out easily

unfortunately by the time i was shown a third room it was extremely late and i had to settle on a room that i felt was the best the hotel could offer

staff were very helpful and late check out was perfect.

i requested for late check out and although he had called deep cleaners still he agreed

could have been a bit cleaner

the food was really tasty, and an excellent selection of beers at the bar as well

able to watch live football in bar and lounge area

wifi was very bad , disconnecting and with week signal

upgraded to executive floor with extra benefits such as welcome drink, complimentary mini bar and late check out, it s comfortable for family traveling, the foods were high quality at the

the breakfast was excellent and the facilities in the hotel, such as the gym, restaurant , bar and terrace area are clean and modern

liked that the hotel is equipped with a gym, bar, working station, restaurant area, and access to the outside space which was brilliant

room a bit small wifi not very strong so kids struggled to use tablets

gym is also great

discounts at local restaurants and bars, grab and go breakfast (croissant, fruit and drink), late check out, 5 mins walk to 2 tube stations and a couple of pubs, nice location, quiet, 24/7 (+) we also asked for a late check out and we were given an extra hour for free (+) staff was friendly and got late check out great discounts on local

pet issue with me having people

amongst others, we found a previous guest dirty laundry in a cupboard under the sink and the extra pillow in the wardrobe had an other person head

the room contained very modern and useful features: sound bar with bluetooth capability, access to the tv's hdmi ports

would have appreciated a more clear message on how to dispose of the trash when we don't request room service