friendly staff, needed late check out and did their best to accommodate this

were lucky and got a parking space, first saw this hotel on four in a bed , chris and jake were really nice people and

hotel staff from check in to check out breakfast staff and evening meal staff bar staff could not have been nicer, and the food absolutely delicious , well done chef , and guys

cellent black out blinds) and great value

breakfast was fantastic

the late check out was good . excellent value for money.

reception staff friendly & welcoming.comfortable room, late check out.

value for money, great location, really lovely bar and restaurant

room very clean, and kids didn’t want to leave next morning so got their vote

pub on the side isgreat, food is lovely amd great kids menu

asked for a late check out.. arranged immediately

shops in alsager are good, and parking is plentiful

pool was great, the food is really nice

lovely relaxing environment & feeling. great having good restaurant & bar onsite too.

wifi in the bedroom wasn't great lights in the room were dusty

arranged a late check out free of charge (there is usually an extra charge)

golf course looks absolutely amazing honestly can say it's tge best hotel i've ever stayed at

the breakfast was amazing. food hot

location for crewe and lots of parking (although ev charging which is a shame for somewhere quite modern)

quiet room with nice view over the golf course

get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would definetly come back bed was

pleasant staff, central location, the soup and room service

excellent staff, very comfortable. nice bar and restaurant.

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

they accommodated an early check in and late check out, plus provided access to the property because they knew we attending an event,

the bar staff helped organise transport to and from the venue

rooms great; kids ate there before the evening reception and all 3 very happy; breakfast outstanding and served

they accommodated an early check in and late check out, plus provided access to the property because they knew we

bar - excellent food - very good but would welcome more vegetarian options

the bed and the pillows are really comfy - cleanliness - staff agreeable and flexible for late check out and always there to help - the parking is huge and free next to university campus -

room, great view of campus, comfortable bed and late check out (12pm) as standard

maybe the gym could have been bigger

comfortable, efficient, good value, bar stayed open late for us.

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

the late check out timing meant we didn t have to rush

decor was beautiful, bar area was lovely and it was a great location

i also had room service which came quickly and the food was delicious

the bed was amazing food was amazing free parking is a bonus

the staff were so kind and friendly, and the bar tenders made excellent cocktails

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out, i ask for an extra 2 hours a little expensive at 20 but the staff were amazing as

nice comfy bed, fast wifi, nice clean towels

decent size room; comfy bed; room service; dinner. nice staff

hotel spa facilities are extra and not included

i arrived wifi was not working however when i asked the front desk they connected me to the staff wifi

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

we checked out my girlfriend explained to her that we said when we was checking we would like a late check out how much the supoviser who was on duty said it was fine that we didn t have to pay

paid for a late check out 2pm and got woke up at 11am

we arranged breakfast through him and a late check out

probably could've read this in the info

bar closed early no room service pizza was bought

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but housekeeping came banging on the door at 11am on 3 occasions claiming they

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out ud83eudd79

one of the receptionists gave us a late check out for free to compensate us for some of the other staffs rude behaviour

don t answer the phone for room service

very modern and pool for kids was excellent

we asked for a late check out but they wanted to charge 10 per hour

covid secure very clean and comfortable room lovely staff and really efficient room service allowed our lovely pet cat to stay too would definitely

location, bonus having a swimming pool

the clean rooms, being able to use the swimming pool and gym included in the cost and the breakfast was

the hotel is clean and well kept friendly staff fact the option of room service as well was a big help again with having dogs even though we were told we could of

we even had an option for late check out, which we took an advantage of as we returned quite late from event we were

breakfast was very good with plenty of options

the music in the bar both on the night and at breakfast was spot on with some superb music

service, with a lovely bar and restaurant area

the food was lovley and even excepted blue light nhs discount the staff were friendly , breakfast in with the hotel was worth every penny could of stayed

a late check out and it was no problem

11th jan after a long horrendous flight which was delayed 6 times before finally taking off a day late, i was very tired and rather grubby, i was met by a lovely receptionist called lyndsey, she

late check out facilities and gluten free breakfast

breakfast was great and we had a late check out, bed really comfy!

was so lovely and extremely helpful, we arrived to the hotel at 4am and she helped us to get a late check out free of charge and check in went smoothly

booked a late check out but still had the cleaners banging on the door shouting at us to let them in over

quiet, close to harvester, late check out, very helpful staff

the members rewards are great especially the late check out

i was offered a late check out as a member, and they helped me sort out parking

special mention to toby who helped us sort out our parking and a late check out

staff very helpful let us have a late check out called taxis etc

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

when we asked for a late check out the staff we're very obliging

breakfast was really good & so was sunday lunch

could do with more staff in the bar & restaurant at peak times

we also asked for a late check out because we didn't want to leave the very large bed and they gave us an extra 2 hours

i was also charged a huge amount of money for a late check out

i was able to have a late check out from the room without charge

early check in was great very helpful at reception

ally firm). room service was great

on a day where there were alot of flights delayed and there were people that had reserved a late check out

excellent safety measures, cleanliness, & let me have a late check out as flight delayed

superb staff, comfortable room and granted us a late check out which was most appreciated.

besides that we had a late night flight when we left and we were offered a late check out at 3 pm

early am checking and late check out big bonus for us

got late check out reception staff also good

very accommodating staff with late check out and complimentary parking

my partner, myself and our 10 year old son slept really well, helped along with a late check out till 2pm

unexpected membership rewards including free late check out were much appreciated

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

great location for me late check out service excellent restaurant friendly professional staff

00 so took advantage of a late check out for £10 an hour so relaxed for a couple more hours in our room

as we checked in at 3 am they offered us a late check out without us having to ask

kids meal prices were over priced the draft from the front doors in the bar was really bad and

delicous breakfast. gym was great and well equipped. room was clean and comfy.

gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

the bar are is very nice and we also had dinner there which was excellent value

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms