gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

bar man great staff thanks for every think

comfortable well equipped hotel with a good bar and restaurant.

was ok, location is good, ev charging was nice to have but was very slow and very very

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

besides that we had a late night flight when we left and we were offered a late check out at 3 pm

on a day where there were alot of flights delayed and there were people that had reserved a late check out

couple of bars and restaurants, clean, comfortable rooms, late check out if needed

excellent safety measures, cleanliness, & let me have a late check out as flight delayed

early am checking and late check out big bonus for us

great location for me late check out service excellent restaurant friendly professional staff

00 so took advantage of a late check out for £10 an hour so relaxed for a couple more hours in our room

as we checked in at 3 am they offered us a late check out without us having to ask

a kids menu in the restaurant would help so you don’t have to get adult portions for young kids

can also cast from your tablet/phone to the big tv which was great for kids

i was able to have a late check out from the room without charge

we also asked for a late check out because we didn't want to leave the very large bed and they gave us an extra 2 hours

i was also charged a huge amount of money for a late check out

bar always good

the best, and we had a very loud tipsy family swearing a lot around my older mum, there were also kids about food is expensive and very

we checked out my girlfriend explained to her that we said when we was checking we would like a late check out how much the supoviser who was on duty said it was fine that we didn t have to pay

we arranged breakfast through him and a late check out

paid for a late check out 2pm and got woke up at 11am

breakfast pack gym and pool back in operation no daily rubbish collection

use of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking

got late check out reception staff also good

very accommodating staff with late check out and complimentary parking

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

my partner, myself and our 10 year old son slept really well, helped along with a late check out till 2pm

unexpected membership rewards including free late check out were much appreciated

the late check out timing meant we didn t have to rush

convenient for airport parking good value for money

ree days), which is quite annoying

room service was good

very accommodating for early check in

a late check out and it was no problem

staff very helpful, gave us late check out and printed our flight boarding passes at no extra charge

was so lovely and extremely helpful, we arrived to the hotel at 4am and she helped us to get a late check out free of charge and check in went smoothly

as we got in very late from our flight we would have preferred to have breakfast a bit later and make the most of the

11th jan after a long horrendous flight which was delayed 6 times before finally taking off a day late, i was very tired and rather grubby, i was met by a lovely receptionist called lyndsey, she

we asked for late check out

instead of 11 which is quite early) and immediately got it

free parking, offered late check out

breakfast was delicious, with lots of choice bed was super

the people doing breakfast they were absolutely lovely friendly approachable and really genuinely nice people as

delicious breakfast and beautiful hotel! also offered a complimentary late check out

i was able to order from the full menu for room service, even though it was fairly late when i got there

car parking very tight spaces

good on site parking facilities

wifi was very poor, didn t work in our room. not enough car parking, had to park on the road.

when we asked for a late check out the staff we're very obliging

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

staff very helpful let us have a late check out called taxis etc

could do with more staff in the bar & restaurant at peak times

breakfast was of high standard very enjoyable and very filling ,the room was excellent very clean

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

response upon arriving to the hotel and explaining this along with that my enquiry was to have a late check out due to working night shifts, i just got an apology and told check out was 10:30am

the check in staff member was pleasant. there was an option of late check out.

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

smooth check in process, free late check out, comfy bed, quite room

late check out if needed

wifi password is not included in the room information, so if you arrive late and you forget to ask

bed very good, breakfast excellent easy parking

great value for money, fairly clean, comfy bed, nice location, friendly staff and solid wifi.

heating on all night, sockets for drinks making kettle and re charging phone or tablet- excellent wifi connection and tv- shower cubicle gave excellent hot water direction and easy close door unit-

one of the receptionists gave us a late check out for free to compensate us for some of the other staffs rude behaviour

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but housekeeping came banging on the door at 11am on 3 occasions claiming they

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out ud83eudd79

very modern and pool for kids was excellent

i used the pool- nice pool but used by public too so lots of kids at the time, not too bad but less relaxing than

was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as i was leaving for the airport and my plain was

my religion, provided me with sohor meal for 2 days at 2 o clock, very politely accepted my late check

wifi not working room 9

wifi work outside the room

free wifi and the staff very friendly and free on site parking

clean, nice continental breakfast, late check out ,lovely host and would definitely stay again

i was able to negotiate a late check out with verdene which was excellent.

good location, early check in, comfortable bed, good value for money

i requested early check in which they managed to give to me

they accommodated an early check in and late check out, plus provided access to the property because they knew we attending an event,

attractive location and good carpark, relaxing al fresco bar garden too

they accommodated an early check in and late check out, plus provided access to the property because they knew we

rooms great; kids ate there before the evening reception and all 3 very happy; breakfast outstanding and served

clean, recently refurbished pub with a lovely outdoor bar and seating area also the staff are very helpful

as an ihg member i get discounts and could have a late check out

helpful staff and late check out agreed

friendly staff, great breakfast options and loved the late check out

i liked the late check out on request

free car parking near city centre thanks to guest service manager who gave us late check

lovely staff was given an upgrade. late check out 12 noon. breakfast good and room very nice

late check out was lovely able to relax before leaving

rly) arrival, to getting late check out, for it to be refunded for lack of use all i can say is the customer service is key

only thing that i would mention was i'd asked for late check out online and it wasn't mentioned when arrived

these guys were absolutely amazing from being upgraded upon

there was a sign in the room saying late check out at 2pm for 20 but when i went to reception to pay i was told it had increased to

asked and received a late check out

they also allowed a late check out

super helpful, rooms large, location grey and room service breakfast was great, menu very good and food tasty

helped me with early check in

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and had a comp late check (-) on the morning of my sons graduation, i requested a late check out for 2pm to ease the pressure on us (+) late check out of 12 noon was (-) the reception staff deal with customer not more friendly not allowed any late check out , when i late 5 minutes the staff coming knocking and open the door immediately and

immaculate condition, enjoy the gym facility too

didn't use the gym or restaurant/bar so can't comment

room service staff were polite

the room service charge to bring to your room seemed quite expensive in my opinion.

really liked the company as they let me get a late check out when i was hungover, what a ledge

location, excellent service, great communications and option of late check out

very close to old trafford stadium and to top all that we were allowed to have a late check out until 12:30pm because of the stadium tour that we took the next day

kitchen well equipped, and great big tv will all satellite channels (sports, kids etc)

the owner was fab and let us have early check

birthday/weekend in manchester and the staff were lovely, wished me a happy birthday and gave us late check out and free drinks on them

the staff did the best they could offered me a late check out however at 9am work started on the room above the noise was unbearable

also, we had agreed late check out of 1pm, but from 10am onwards, and about every half an hour, we had a knock on the

lady on front desk gave us late check out until 1pm

asking i was given a complimentary late check out as we were not arriving until early morning

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member

location early check in late check out breakfast bar/restaurant

room service did not come

room service dinner was delish!

a late check out as had a long drive, house keeping outside the door at 8:30am shouting on her phone,

hotel lovely and staff, late check out too for 12

late check out

in my opinion the best hotel in birmingham with a great late check out policy

location and convenience of late check out option

it was so worth the money and the breakfast was great and the late check out time was wonderful

late check out at 12 standard is great

location, staff, facilities, late check out.

great value for money. we had a one night stay, late check out and breakfast all for 77

made so welcome on arrival gorgeous receptionist who was so helpful we requested a late check out which was no trouble had a fantastic stay and a nice lazy day the next day plenty of

we ate at refuge in the evening, we ordered two small plates, a big plate, two extras and three desserts

and the late check out time is an absolute plus especially after a very late night out

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

gorgeous hotel, such great value for money, spacious rooms with high ceilings, original tiles, bar area lovely, great location

room was excellent, room service and the food was beautiful and the staff were very helpful and took care to understand

stay, staff are friendly, we were welcomed with a complimentary late check out meaning we could relax i the spa next door before heading home - an added extra to

staff gave me late check out complimentary too

staff were apologetic and did everything they could do even upgrading our room and giving us a late check out

size of the beds, the late check out and the black out curtains were an absolute highlight

spa was free and late check out was very cheap

late check out, continental breakfast- plenty of choice

to town centre,comfy bed,good location for bars,shopping and places to eat,early check in and late check out and a great breakfast

paid for a late check out but room was cleaned and emptied before we left/checked out

clean, bed was comfy, the location is lovely, breakfast was served smoothly and they arranged my late check out with no fuss

enjoyed the room, breakfast the view and the late check out made are stay so much more relaxed

late check out, great breakfast with takeaway options, friendly and efficient staff, great view