instead of 11 which is quite early) and immediately got it

free parking, offered late check out

we asked for late check out

the rooms are quite nice and there are many activities such as the pool to enjoy

spa facilities are lovely and fab swimming pool for kids

delicious breakfast and beautiful hotel! also offered a complimentary late check out

the mini bar had a good selection and room service breakfast was excellent

staff very helpful with an early check

room was gorgeous and really comfy. food was great

we took a drink in the bar / sitting room area before heading out to dinner

as we checked in at 3 am they offered us a late check out without us having to ask

great location for me late check out service excellent restaurant friendly professional staff

00 so took advantage of a late check out for £10 an hour so relaxed for a couple more hours in our room

kids meal prices were over priced the draft from the front doors in the bar was really bad and

a kids menu in the restaurant would help so you don’t have to get adult portions for young kids

superb staff, comfortable room and granted us a late check out which was most appreciated.

on a day where there were alot of flights delayed and there were people that had reserved a late check out

early am checking and late check out big bonus for us

excellent safety measures, cleanliness, & let me have a late check out as flight delayed

couple of bars and restaurants, clean, comfortable rooms, late check out if needed

very accommodating staff with late check out and complimentary parking

my partner, myself and our 10 year old son slept really well, helped along with a late check out till 2pm

got late check out reception staff also good

unexpected membership rewards including free late check out were much appreciated

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

we also asked for a late check out because we didn't want to leave the very large bed and they gave us an extra 2 hours

i was also charged a huge amount of money for a late check out

i was able to have a late check out from the room without charge

wifi dropped many times. this made it difficult to do emails.

rooms available for early check in

gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

bar man great staff thanks for every think

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

the bar are is very nice and we also had dinner there which was excellent value

late check out facilities and gluten free breakfast

as we got in very late from our flight we would have preferred to have breakfast a bit later and make the most of the

was so lovely and extremely helpful, we arrived to the hotel at 4am and she helped us to get a late check out free of charge and check in went smoothly

11th jan after a long horrendous flight which was delayed 6 times before finally taking off a day late, i was very tired and rather grubby, i was met by a lovely receptionist called lyndsey, she

staff very helpful, gave us late check out and printed our flight boarding passes at no extra charge

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

staff very helpful let us have a late check out called taxis etc

when we asked for a late check out the staff we're very obliging

went out room after breakfast and the corridor was full of towels/bedding on the floor next to each room which was a

the rooms are contemporary, clean, warm with no noise. the breakfast was awesome.

we arranged breakfast through him and a late check out

we checked out my girlfriend explained to her that we said when we was checking we would like a late check out how much the supoviser who was on duty said it was fine that we didn t have to pay

paid for a late check out 2pm and got woke up at 11am

free parking, we booked last minute for something do but great location for the airport would definitely

was no free wifi

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

could have offered late check out as we travelled far and didn’t arrive until late.

smooth check in process, free late check out, comfy bed, quite room

the check in staff member was pleasant. there was an option of late check out.

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

late check out if needed

comfy roomy bedroom with private bathroom. good breakfast and free parking and wifi

really clean very welcoming great location free parking very quiet

location with parking

private parking space and good wifi connection

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

i was able to negotiate a late check out with verdene which was excellent.

clean, nice continental breakfast, late check out ,lovely host and would definitely stay again

i requested early check in which they managed to give to me

good location, early check in, comfortable bed, good value for money

my religion, provided me with sohor meal for 2 days at 2 o clock, very politely accepted my late check

was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as i was leaving for the airport and my plain was

free wifi and the staff very friendly and free on site parking

location great building room was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as i was leaving for the airport and my plain

wifi was very poor. could not use it as it was very poor

these guys were absolutely amazing from being upgraded upon

rly) arrival, to getting late check out, for it to be refunded for lack of use all i can say is the customer service is key

late check out was lovely able to relax before leaving

only thing that i would mention was i'd asked for late check out online and it wasn't mentioned when arrived

lovely staff was given an upgrade. late check out 12 noon. breakfast good and room very nice

asked and received a late check out

there was a sign in the room saying late check out at 2pm for 20 but when i went to reception to pay i was told it had increased to

they also allowed a late check out

ter)

large tv which connected to wifi and we could log into netflix

location, excellent service, great communications and option of late check out

really liked the company as they let me get a late check out when i was hungover, what a ledge

very close to old trafford stadium and to top all that we were allowed to have a late check out until 12:30pm because of the stadium tour that we took the next day

the owner was fab and let us have early check

own shower room, 2 toilets and kitchen

the late check out timing meant we didn t have to rush

wifi wasn t great

great hotel, friendly staff, good parking, lovely and spacious room.

ample parking, comfy beds, breakfast was well cooked and reasonably priced

used to live near the merlin for about 20yrs, so i knew the bar & restaurant very well

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and had a comp late check (-) on the morning of my sons graduation, i requested a late check out for 2pm to ease the pressure on us (+) late check out of 12 noon was (-) the reception staff deal with customer not more friendly not allowed any late check out , when i late 5 minutes the staff coming knocking and open the door immediately and

toilet brush, no guide how to use phone in room when trying to call for room service then phone just kept ringing no answer

breakfast was brilliant and the gym was excellent

everything from room, amenities, gym, location were perfect for us

still a good choice breakfast and good room service

birthday/weekend in manchester and the staff were lovely, wished me a happy birthday and gave us late check out and free drinks on them

convenient, price was good, early check in and late check out.

lady on front desk gave us late check out until 1pm

late check out was good. and the local facilities/shops

also, we had agreed late check out of 1pm, but from 10am onwards, and about every half an hour, we had a knock on the

the late check out that cost of 10 per hour the restaurant food could be better

late check out at 12 standard is great

location, staff, facilities, late check out.

made so welcome on arrival gorgeous receptionist who was so helpful we requested a late check out which was no trouble had a fantastic stay and a nice lazy day the next day plenty of

it was so worth the money and the breakfast was great and the late check out time was wonderful

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

location early check in late check out breakfast bar/restaurant

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member

breakfast was really nice and lots of it too staff were really helpful room service was good too

room service is not that good they only change the bin s bag & tidy up the beds

location and convenience of late check out option

staff really helpful with a cheap and affordable late check out fee!

in my opinion the best hotel in birmingham with a great late check out policy

a late check out as had a long drive, house keeping outside the door at 8:30am shouting on her phone,

late check out

helpful staff and late check out agreed

i liked the late check out on request

they allowed us a late check out at no extra fee, as we were delayed and did not check in until 5

friendly staff, great breakfast options and loved the late check out

as an ihg member i get discounts and could have a late check out

we ate at refuge in the evening, we ordered two small plates, a big plate, two extras and three desserts

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

and the late check out time is an absolute plus especially after a very late night out

staff were wonderful and the bar and restaurant were great

couldn't find the gym

to town centre,comfy bed,good location for bars,shopping and places to eat,early check in and late check out and a great breakfast

paid for a late check out but room was cleaned and emptied before we left/checked out

i stayed at this hotel with my best man late check out perfect.

enjoyed the room, breakfast the view and the late check out made are stay so much more relaxed

clean, bed was comfy, the location is lovely, breakfast was served smoothly and they arranged my late check out with no fuss

up three times by different staff talking us we needed to be out by 11 despite having paid for late check out

need to communicate more as we ve been asked 5 different times about late check out and have to shout out every time

room upgrade clean room very spacious late check out

complementary late check out as

size of the beds, the late check out and the black out curtains were an absolute highlight

late check out, continental breakfast- plenty of choice

the fine print it stated that the hotel offered complimentary late check out on a sunday, however, when we asked the hotel they said this was not available and

the room was nice and spacious. i liked that you could pay extra for late check out.

reception staff very helpful and friendly. late check out was no problem.

even a late check out on the last day was reasonably priced

door while i was still inside telling me that i have to check out without knowing that i've got late check out

great late check out time and easy to leave, pop keys in a box and let yourself out

great really helpful at the bar changing my room when i'd booked the non en suite in error

in our rooms just the shower and toilets on our floor nice and clean and despite it being a busy bar i never heard a

proximity to the station, clean room, and friendly bar downstairs.

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

to check out at 11am despite being told we told we would get complimentary late check out

quality accommodation allowance of late check out.

they also then charge 50 for a late check out which is the most expensive i have ever had at any hotel

close to the city and arena very clean and very comfortable late check out

everything. complimentary beverages, late check out. room was clean, bathroom was amazing ;)

late check out time is good too

late check out available

staff were welcoming and we even managed to get late check out

kids loved the socks

beautiful rooms with great simple kitchen facilities which mean i can make myself a meal

handy for rail station clean room landlord very friendly and helpful late check out

the bar downstairs was great for a few drinks before we went out and the staff were so chatty and

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

obliged with an early check in because our room happened to be ready

proprietor was incredibly friendly and helpful and was able to accommodate me for an early check in which was greatly

asked for a late check out and staff at the front desk was not very nice about it.

i got a late check out without problems

the central location and the late check out.

cleaner tried to enter room even though late check out was paid for

gorgeous decorated. modern .late check out

late check out, lovely receptionist and early checkin

complimentary late check out and breakfast for motel one members

v modern allowed early into room late check out

early check in and late check out

the late check out . it made our stay more enjoyable

late check out was 20 for only an hour which could be better if it was for 2/3 hours extra

the night before i check out, i asked if i can have a late check out cause my train was at 3pm

the lady checking us in told us about the membership so we got a complimentary early check in and late check out

complimentary water nice biscuits in room late check out 2pm upon request

beautiful decor and breakfast was ace

spa was lovely also, staff were great and arranged for an anniversary gift and late check out free of

we were given late check out and breakfast as an apology but our room key stopped working at 11 so we couldn t

asked for a late check out and would not even though room not cleaned

unable to get late check out to use the spa

lovely breakfast and staff very friendly and helpful, late check out at no extra charge