room, great view of campus, comfortable bed and late check out (12pm) as standard

the bed and the pillows are really comfy - cleanliness - staff agreeable and flexible for late check out and always there to help - the parking is huge and free next to university campus -

i also made use of the gym which had high standard equipment

comfortable, efficient, good value, bar stayed open late for us.

excellent breakfast and convenient bar for later evenings

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out, i ask for an extra 2 hours a little expensive at 20 but the staff were amazing as

food in bar not great, had hollumi fries, very fatty and didnt chance onion dip look dredful.

the chilli con carne on the bar menu is very spicy

rethink the price of using the swimming pool if staying in the hotel

room, spacious and good lighting shower was very nice and a pool and a gym made the trip exciting

we asked for a late check out but they wanted to charge 10 per hour

it was close to our destination alton towers. all staff were lovely. breakfast was great too

staff were very friendly explained everything about our stay,and the kids were happy to have use of the pool and jacuzzi during there stay ,breakfast was lovely too

are really helpful, great location, loved that it has a little playground and the pool so the kids were entertained

breakfast is a buffet so perfect for kids and the staff are friendly there is a small outside playground

the late check out of 1pm when joining their members for free

clean and friendly, was also given breakfast included, and a late check out of 2pm for free which was really useful during a difficult covid xmas

special mention to toby who helped us sort out our parking and a late check out

quiet, close to harvester, late check out, very helpful staff

priced parking on site, late check out on the sunday, excellent breakfast to start the day

asked for a late check out.. arranged immediately

the food - dinner, and breakfast - were exceptional

quiet, comfy bed, spa facilities were amazing, lovely bar and various outside seating areas, great food both at night

tried gym on final morning and enjoyed that too

raid i didn't catch his name) and the red-haired lady at breakfast

given late check out at no extra cost by reception host he's always welcoming

easy access from the motorway good parking room light and airy

very friendly wifi worked well clean great tv food delivered to room

room was clean and comfortable and there was room service and had evening meal brought up to my room

attached to a hungry horse that does room service during open hours

arranged a late check out free of charge (there is usually an extra charge)

no hairdryer in room. phone in room not working so unable to ring for room service.

the breakfast. room design peacefullness

the lady at reception was brilliant and arranged for late night room service with a sandwich

gym could be a little larger

friendly staff, needed late check out and did their best to accommodate this

and sun room, attention to detail with high quality furnishings and seating areas, relaxed bar area with friendly attentive staff, good menu the dinner and breakfast were excellent and

breakfast brilliant !!.

nice bar and good selection of drinks

friendly staff. clean and had free customer parking and nice breakfast

the late check out was good . excellent value for money.

reception staff friendly & welcoming.comfortable room, late check out.

love our breakfast , the eggs benedict and the pancakes which the kids and wife was having daily

room very clean, and kids didn’t want to leave next morning so got their vote

room was lovely and comfy. breakfast was nice. me and the kids had a lovely stay.

get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would definetly come back bed was

staff, ease of parking, good restaurant, good prices, location right in centre of town, great atmosphere, free

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

the hotel bar is also a locals bar - very busy, extremely friendly and with a good selection of locals beers

free onsite parking

hour concierge, we were on site at a couple of gigs at nearby universities and back late but were able to get food

no wifi

top quality-price in centre but own parking good restaurant and bar, and wifi

staff were so lovely from reception to bar

stopped serving dinner before we could get there and there wasn't any facility for room service

they accommodated an early check in and late check out, plus provided access to the property because they knew we attending an event,

bar - excellent food - very good but would welcome more vegetarian options

attractive location and good carpark, relaxing al fresco bar garden too

the bar and restaurant was also high standard, nice decor and amazing food - can't fault it

they accommodated an early check in and late check out, plus provided access to the property because they knew we

were lovely, sorted me out with late check out at no additional cost which is nice

stafford were very pleasant and i'm grateful for the early check in and late check out

excellent breakfast. very efficient check in and nice late check out time.

reception staff, spacious room, great wifi and vey handy location if looking for a stop off on a long journey would highly

breakfast, bar, cleanliness, hot water, body wash and hand lotion, all linen.

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but housekeeping came banging on the door at 11am on 3 occasions claiming they

one of the receptionists gave us a late check out for free to compensate us for some of the other staffs rude behaviour

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out ud83eudd79

schedule for the kids to use the pool was inconvenient

spa facilities were amazing

the late check out timing meant we didn t have to rush

ree days), which is quite annoying

apparently, i was unlucky on the weekend i stayed there, but the wifi didn't work at all for my entire stay

the bed was amazing food was amazing free parking is a bonus

free parking and walking distance to the high street with lovely bars and restaurants