staff was very accommodating and generous with a late check out

staff is amazing ! room was very clean. the pool was great after a long day of site seeing !

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

no laundry bag

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

she was able to get me early check-in and late check out, which was a big help

breakfast was awesome

breakfast was very nice. room was nice...i will return.

spacious and kitchenette was good.

everyone was so friendly the only negative was we were traveling with five kids and the pool was closed we had the option to use the pool next door but that was a cold walk

bent over backwards to extend a late check out

i also like that the hotel had a restaurant and a bar in it

no room service no duvets no movie channels the room decor

i really enjoyed the free breakfast too

pool was not in the building.

let us get a late check out due to needing to get some work done using the internet

that the pool was closed due to covid-19.

staff, pool, bed, cleaning

only thing i didnt love , was the pool wasnt heated and the room it was in wasn't heated

pool under constructiin. no gym

we had an early check in and late check out without any problems

not being aware that i had late check out and opening my door with their own key before i had a chance to answer the door

it was clean and friendly staff. also allowed me to have a late check out due to my late flight.

did not have a chance to try the large breakfast buffet, but i’ll bet kids will love the pancake machine

pool wasn’t open lol

the staff was really friendly, and they gave us a late check out

simple little gym but good for quick workout

breakfast was ok, but the place was swarming with school kids this morning

breakfast was ok, but the place was swarming with school kids this morning

breakfast was ready early, clean, staff was attentive, person driving the shuttle to the subway

clean, comfortable , close to event , great breakfast and late check out time

breakfast pool gym clean rooms . close location to family & friends homes

extremely clean, pool, gym, very quiet at night

the bar was open friday night and the bartender was amazing

great laundry room as well

helped me with early check in when i asked and even signed me to a late check out without me asking due to my shuttle to the airport time

being able to schedule a late check out was a plus for my husband after dropping me off at the airport very early in the

breakfast was good

didn't like not having to get a separate key for gym

free airport shuttle. very clean. friendly staff

the bed and pillows are very confotable!, also they allow us to do a late check out, very kind!

my first room smelled like cigarettes and the kids where noisy

clean and useable gym

staff was very friendly, room was clean and updated. free breakfast selection was very good.

good location.goog breakfast,good welcome.

also, there’s no late check out, anything beyond a half hr, they charge you for

were very accomadating when we ask for a late check out

continental breakfast, late check out...

3 am after traveling all day and when i finally approached the desk, the women offered me a late check out (2 pm) at no charge

communication between checking in staff we arrived on wednesday asked about late check out that could be arranged for friday due to having a later flight asked if there was a

open to late check

grab n go breakfast was pretty minimal and lacked fresh options.

right by a grocery store as well so we could take advantage of a kitchenette

some of the corridors and the laundry need refreshing, maybe more light or new carpet

kitchenette was very nice

channels were not available, the air unit in our room was insanely loud, and after i verified my late check out twice, we were still called and had multiple employees come to the door and had our

great the breakfast was good roomservice was great but by far the best part of this stay was the late check out i was allowed- fantastic i stay here often but for see some reason all my points

the staff was friendly and helpful and accommodated a late check out

very nice hotel and the workers are nice and allow a late check out

lack of things in the room like laundry bag, electric kettle

issue unexpectedly no questions asked no explanation needed they free of charge offered us a late check out all the way until 2:00 and weren't banging on the door and being rude at 1:59 like

the kids loved the pool and the hotel overall was very clean with extremely friendly

its covid so we had breakfast in bags. the food was ok and it was enough.

were happy there was daily breakfast

they gym was brand news with great equipment and at least 2x the size of a typical gym

big rooms, spotless clean, very nice and quite, great services and of course the advantage of a late check out

convenient to airport. big rooms. good gym. let me have late check out.

accommodated my early check in request

plenty of parking spaces, clean rooms and blankets, access to the pool and gym.

there is a well equipped gym and an indoor heated pool

late check out was huge for us since we didn't get in until midnight

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

i also used the gym and laundry services which were very convenient

a guest laundry as a surprise bonus

i liked that the hotel had a free of charge laundry.

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

they gave me a complimentary late check out

nsidering the price)

shuttle from airport took a while and it was freezing cold.

could do with a refresh. no room service. value for money.

cleanliness and customer service and location. nice early check in with late check out is great.

it was a short stay, both the kids would have rather just stayed there all weekend

ol, fitness), and generally just a pleasant place

is a big deal with traveling with kids

there is a bar service at the start of the evening

free parking and late check out

sports deck was amazing for the kids and adults

we stay given who only needed it for the night for nye and only had less than 10 min drive to the casino

hotel had closed the pool, gym activities rooms rock climbing to all guest that visit mom thru thurs

the pool didn't open early enough for my kids!

the fellows at the check-in were kind and efficient at getting me booked for a late check out (with a day rate), and then getting me booked for additional nights when my entire

the staff gave us early check in and late check out

they were very kind and gave us a 2 pm courtesy late check out since we had a late flight

we always stay here when getting a late flight to uk

the pool and gym facilities as well as the different options for breakfast

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

staff went way above and beyond to accommodate both an early check in and a late check out

requests were made for a refrigerator

we were also able to get free early check in and late check out

receiving late check out is the best

safe location, everything you need i could not recommend the staff enough, very accomodating to late check out, always greeted by staff everywhere in hotel 5 stars

the adjoining restaurant was wonderful, and the gym was good too

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

they have housekeeping every days the place is well secured, laundry facility and a gym.

excellent games room and gym

easy check in late check out super comfortable great location polite staff

the gym was alittle small not all equipment worked

free water in the gym.

they do not have an on-site gym, you have to pay for a workout at a nearby gym

the gym was closed and it was not mentioned when i booked.

very accommodating with late check out till 2pm

also, the wifi code we were given didn't work, i didn't mind too much because i have unlimited data, but

the gym was tiny

wifi didn t work, when we landed we were hit with a $30 charge for each day which wasn t made

no self laundry facilities

late check out procedures, 3am fire alarm going off in neighboring room, extremely loud rumble from

early check in and late check out were so very appreciated. the staff took great care of us.

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

the pool was magnificently paired with the gym!

great location, beautiful views! kids loved the gym and pool!