very comfortable big bed,smart tv, early check in and late check out.

in house laundry was super useful

gym is a bit small and threadmills aren't really suited for running.

very comfortable bed, great small gym with all the essentials and a great view

everything was great. early check in was very helpful!

i tried to get a late check out due to the timing of my flight and the amount i was being charged was ridiculous to

late check out and my room to have a working tub

they accommodated my late check out

the swimming pool is really clean

5 daily), free wifi very poor and, of course, the upgrade was paying and breakfast is out of reasonable price

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

early check in and late check out were so very appreciated. the staff took great care of us.

late check out procedures, 3am fire alarm going off in neighboring room, extremely loud rumble from

was great, room was very clean and reception allowed a very early check in without charging any additional fees

i like the location the river the furniture the gym the pool the starbucks coffee

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

i was asking late check out if possible - my flight was at 7

thank you soooo much for everything and the easy handling of our late check out request

cheaper breakfast would be good.

the sofa bed our kids slept on was very uncomfortable

safe location, everything you need i could not recommend the staff enough, very accomodating to late check out, always greeted by staff everywhere in hotel 5 stars

well equipped gym and games room

did not have breakfast; we had brunch after we were offered an early check in

was clean and well organised and really comfortable and the staff were helpful and there was a gym and a gaming room

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

they were nice about late check out

no do it yourself laundry

ff and decay + soy milk), great gym, very quiet and restful night's sleep

have t o call room service for compliment tray ice, which, for me still requires a

i know that the reception told me where to refill water but i only remember in the gym

the bikes were an amazing perk. also early check in and late check out was amazing.

we like room service so a lot can improve in this domain .

small gym but has everything you need in it

no room service after 9:30 pm

gym is small

free parking and late check out

no moveable shower head, no shower gel (only bar soup available).

there is now a shuttle that will take yo to nearby locations including the casino

hotel had closed the pool, gym activities rooms rock climbing to all guest that visit mom thru thurs

also, we were hoping that the bar could have stayed open longer

did their best to get us in our room early as requested ( 1/2 hr) and offered a late check out of 2pm that was (+) also requested late check out and i was accommodated (+)front desk let me check in early and have a late check out (+) looked after us and allowed late check out

room service location and property itself is great.

the ambiance of the entrance and bar area was very inviting

charged me an amenity fee for things such as newspapers/gym/and coffee in the morning

s supposed to be available during the weekend and it

great value, small but cosy, late check out

delicious breakfast of freshly backed pastries, croissants, coffee and fresh fruit served daily

breakfast and the bar were real nice........bartender chris ..great guy

breakfast pastries were fresh and very good

small standard rooms but all with fridge, very comfy bed, and nice simple breakfast

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

wish the pool was heated. it was a little chilly. but that s not a deal breaker.

were remodeling so was a little bit inconvenient to get to the gym and the pool and you could only access them by the stairs

pool was very cold and lots of one way streets in the area

was big very clean a nice view of he city and nice renovated room the bathroom was beautiful the pool area was fantastic and the fitness this is my number hotel for now on

location is fantastic being able to walk to all the shops also, they were able to provide a late check out

excellent location! asked for the late check out and i was promptly attended!

for late check out went well

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

very comfortable bed, late check out

friendly front of house staff. very helpful. great location to explore boston. late check out.

we were given an early check in and nicer room for our anniversary

very clean and comfortable, staff was very accommodating with early check in and late check out

the most conerning thing was that i was granted a late check out, which i appreciate, but when i had been out and returned to my room to get ready

password so it s ridiculously dead slow) no late check out

but they will charge 30 /day for wifi and facility cost

feel well-made

we also received a complimentary late check out

our flight got in very early morning and we were able to get an early check in as soon as we got there

the restaurant and bar were terrific too, this will definitely be our new go-to hotel in boston

the room service was out of this world. all of the food was delicious.

room service costs a tad on the high side for what it was, although to be expected in this level of

we would have had to pay for a late check out and the hotel was quite expensive anyway.

bed was amazing and late check out was an excellent amenity!

staff was wonderful and location was great.very accommodating with late check out

requested a late check out and they accommodated us

hotel needs improving in terms of late check out, if people are running a marathon they shoul be more flexible and not just offer for

would have appreciated a late check out option

comfy bed, great location, and the availability of a late check out

ich i would have been happy to pay for) or some other solution to enable

he was friendly and efficient and agreed to give us an early check-in and a late check out which worked well with our travel plans

when asked for late check out, i had no problem

requested for late check out only to find out i was billed for it when i got back to my country

room at the end of the hotel; wifi was not working, i had to pay for roaming data, i asked for a late check out as my flight was at 10 pm at night that day, but was granted only a check out of 12

location, room size, late check out

no food or bar service in the hotel (except for breakfast)

gym,breakfest

very accommodating with late check out till 2pm

ey should give you several days worth from the start)

delicious restaurant, fancy water, gym, and comfy beds

d the fresh

we were also told room service was available until 11 but when we called at 8:52 pm to order food, we were told the

easy check in late check out super comfortable great location polite staff

free water in the gym.

the gym treadmills were out of service

fast & early check in, location to td garden

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

the staff is so accommodating (need an early check in/late check out- sure

was awesome, she has been working there a long time, very friendly, helpful and accommodated an early check in which was very much appreciated

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities all clean and modern, plus patios and porches in green, tree-lined residential

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really need to use them, but it would be

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

- we missed the first night because our flights were cancelled and the second night we arrived late to be caught up in the global it outage - and this is why we have rated this so highly = with

they were able to accommodate an early check in and late check out

nice a lot of things to do gym, bathrooms are nice and the hotel itself had really good food around

thank you to the staff member who helped me figure out where to do laundry nearby

room location was in front of laundry room - all night long the doors of that room were opening and closing

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

requested early check in on day of arrival and late check out on the day we were leaving and this was arranged without any fuss or extra cost

late check out

the bed was extremely comfortable, the room service was very attentive and polite.

thought the drinks at the bar were very pricy

late check out

got three different versions when i asked for a late check out, there was no room service and no spa facilities when i tried to

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check in and the rooms

the hotel staff 100/10 *claps* also let me late check out which was great for me

free early check in, late check out, comfortable beds, free giddies in the

even gave a complimentary late check out

location complementary water and late check out comfy bed

of covid there was no room service

the staff were hospitable and friendly, they allowed early check in, the valet was professional

big and comfortable room, gym available

if needed a late check out would cost 60

luggage facilities and late check out

i liked the free late afternoon leomanade in the lobby

there's a restaurant and bar attached that had great deals

pool, gym,

very nice staff who easily arranged for a late check out for us

we like the gym and the front desk staff, who are always pleasant and knowledgeable

we used the gym a couple of times which was also excellent

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

cleanliness and customer service and location. nice early check in with late check out is great.

ol, fitness), and generally just a pleasant place

woke in the middle of the night by emergency alarm and other guests. screaming kids.

and the wifi was great for work

the kids loved it

first up, i got a free upgrade on arrival i requested for late check out and i got it

yummy room service

no buffet breakfast wifi not always working in the room bit old bathroom

elegant clean rooms. room service breakfast was very good. i will definitely stay here again.

gym great- nice length heated pool (i (+)clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great (+) the pool and gym (-)the wifi in the gym wasn t working. a rowing machine would be great! (+) the gym facility was very good within the very small space and the sauna was marvelous (-)dated, but the facilities were nice, beautiful pool and solid hotel gym (+)excellent pool and gym in a great location. (+)excellent room-service, gym/pool facilities. helpful friendly staff. (+) we've used the gym and loved it (+)the gym was amazing (+) gym is expansive and well-equipped with natural light

late check out! nice security feature in elevators, must flash key to access floors.

accomodate my request of late check out (just 2hours beyond normal checkout time)

i was very happy at the late check out time of noon to maximize our time

we were able to get early check in and late check out

in after saying we had just gotten married they told us they would deliver champagne to our room later that day

requests were made for a refrigerator

we were also able to get free early check in and late check out

r insulin), roll away beds, late check out

receiving late check out is the best

staff went way above and beyond to accommodate both an early check in and a late check out