managed to get late check out for free, this was the best holiday in i event stayed and i stayed in quite a

was also able to request a late check out which i appreciated

1 thing that cleaning tools for pool area were thrown outside

great location for cadbury world and kids loved the pool, really great value for money

breakfast excellent, the lids covering food very heavy room comfortable and warm and clean.

paid 30 extra for a late check out at 1pm but got woke at 9

was big and there was a lot of parking spaces available for an extra 5 if you want to pay for late check out its 10 per hour wich seen a bit expensive and you can only add 2 of those

very comfy, having stayed there a few times now there is a consistent standard, late check out is nice too

the signal and wifi wasn't the best

everything with the exception of the wifi!

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was no problem and no extra charge

easy going early check in and late check out no issue

breakfast is fine and in included in the price. lovely grounds

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

i arrived in the evening around 19:00 and staff were polite and friendly, helpful got a late check out sorted

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

breakfast was exceptional

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

plenty of free parking as well which is becoming pretty rare

was given the wifi code on arrival

com app, good wifi, good parking space

and some time to myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

accommodated a late check out

late check out was helpful stay several times before ,would definitely stay again

wifi was slow

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for everyone

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for everyone

i needed a late check out and that was no problem which really helped me out as i had a young child with me

we was even allowed to take our drinks from the bar to our room in the evening

very clean and great location. staff were lovely especially in the bar area

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

late check out. secure car park. nice shower. nice tv

the price was good and having a late check out is great

the late check out and the clean and tidy room.

calling me repeatedly at 9am & 9:30am to tell me late check out wasn't available

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of the 4 bathroom lights worked but

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

the staff wasn’t the fastest at serving you at the bar but not a major issue.

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

staff both serving meals and behind the bar professional and polite

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

staff were very accommodating with early check in and late check out requests

that was a nice surprise and i was allowed a late check out so i will be staying with them

extremely helpful, i had an interview , and on day of departarture/interview, they allowed me a late check out, this took the pressure off and i got the job so all in all excellent,

allowing us the late check out so that we could use the room during the event was extremely helpful

location. reception desk staff. breakfast. late check out.

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

everywhere was clean, loads of parking, staff were great, bar was cheap

size of the room was big bed comfy bathroom immaculate restaurant great also room service was good staff on reception so welcoming and helpful cant fault anything

the 24 hour reception, clean room and great room service

wifi was slow

they gave us complimentary late check out till 12pm because we weren't ready for 11!

and when complained was told that they are cold because we ate the nachos first :/ we booked with late check out but was woken up by the cleaners knocking on the door and eventually checked out

cleaners entered the room twice without nocking and woke us up even though we had a late check out at

paid for late check out for 1pm cleaner tried to get in at 10am

option of a late check out and reduced rates at pool

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

accommodated our requests for 3 rooms next to each other and our request for a late check out

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

very comfortable stay for our family with two young kids

late check out was no rushing around in the morning

the leisure facilities. the gym equipment & the steam room are excellent.

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

nice big tv and free wifi which

also excellent room

car parking good and the choice to stay for late check out is good

easy check in. added late check out on for only £10 more. close to bars.

late check out however one of the very rude staff members barged in 2

good to find family rooms with separate beds for kids

the takeaways on high st, i only travel up to see my kids

hotel, beautiful reception area, the staff very obliging and gave us a late check out

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

modern facility, staff were friendly and we were given a complimentary late check out which was

i asked for late check out unfortunately couldn't extend the booking

a little late to check out (5-10 mins) and the staff were rude about it and bluntly refused a late check

not great facilities and staff not great, did allow late check out though

upgraded to free breakfasts for my son and i, plus a complimentary late check out

location, got a late check out by signing up to hilton honors programme

charging 10 per hour for a late check out wasn t great and tarnished the good service up to that point

the gym is basic and small but has all that you need and is open 24/7 and has air conditioning

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from the city centre

i was running late for check out and cleaning lady advised that it’s okay as there still cleaning other rooms,

late check out is great

we paid for late check out ontop of this but kept getting disturbed

late check out which meant no uncomfortably early alarms on the

it was clean. the security and staff were nice. you can pay for late check out.

stay, great location, very friendly and accommodating staff late check out a great benefit

late check out, great bar and lounge

very clean and comfortable. friendly staff the free late check out was a great surprise!

pool table, bar 24/7, late check out, cool bedroom lights, cool games.

comfy room, as we had a late night the free late check out was very welcome the multi storey car park round the corner at

late check out midday! love that. location is great too

warm room late check out

the bed, 2 swans made out of towels, and some soft drinks

he only thing worth the 35 was the late check

nice little gym

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc and helped me sort out my awards thingy

staff, clean and the option of a free late check out

late check out and the size of the room and the friendly staff.

hit and miss not great on checking in but excdllent service checking out and arranging late check out

issues whatsoever flight home was late in evening got late check out and held bags while out shopping

you were kind enough to allow us to use the sauna and steam room before 3pm and allowed us late check out to which we were very grateful

late check out and a bath in the room

musician with a mic and guitar amp) practiced all morning on the day i asked for a late check out so didn't really rest - this wasn't the hotels fault but did see this as

great room and late check out

friendly cleaners. late check out.

late check out free of charge, staff friendly, lovely clean rooms

bad to say just prefer them to tell you on the day if you can have a later check in rather than calling in the morning as if you plan a night out you can t really

daily movement of vehicles in front of the main gate i was there from thursday to sunday no late check out even for an extra hour i have to pay for every single extra

they allowed late check out as well

very central. clean and tidy. good breakfast and late check out at 12. very close to station.

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great location, late check out is great. good customer service (+) lifts are quick, late check out allowed for members, discounted parking at grand central brittania car park 12 (-)not ready by 1500 for check=in but they compensate us with free drinks and late check out the air=conditioned not working and the guy in reception replied unprofessionally as

breakfast is well done, staff are generally helpful and the location is very good. wifi is good.

location, it s your standard holiday inn so don t expect miracles, hotel was clean, room service pizza yummy ud83dude42 it has hair dryer, iron with ironing board, tea and coffee

we were glad to find that the hotel offered room service and food at reasonable prices

there is a lack of basic facilities such as printer room and laundry

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

a late check out and then having to re do key activation again after 10am m

late check out that was really good as we check in very late at night, so because of that we could

location was great, staff were friendly. got a late check out which was great.

staff were super friendly and helpful. food overnight. late check out. good central location

5pm late check out

parking £15 rip off and £10 extra late check out 5pm excellent

they also let us have a late check out at 5pm the day of leaving also only £10

really well decorated and staff were very kind to offer a late check out

communication was excellent, very accommodating, including a last-minute late check out… and small personal touches, including coffee, tea, and milk after a long day of

well appointed kitchen

clean, comfortable, good kitchen facilities, great location. lovely roof garden.

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

free coffee in reception, late check out, friendly staff, amenities in room great like the free soap and shower gel

location, car park and late check out

have to pay for parking and late check out

a particular problem but we had a bit of trouble connecting to the wifi

had a small kids play area