accommodated a late check out

late check out was helpful stay several times before ,would definitely stay again

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

the food was fantastic and my wife enjoyed the spa treatments she had

location plenty of parking good clean room and good space in the bathroom

managed to get late check out for free, this was the best holiday in i event stayed and i stayed in quite a

was also able to request a late check out which i appreciated

pool, gym, restaurant on site , everything was great. free upgrade from ahmed sw

clean room. well equipt, warm, great bar food and breakfast. quiet. friendly staff good service.

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly, welcoming and were great with the

staff were very accommodating with early check in and late check out requests

location. reception desk staff. breakfast. late check out.

extremely helpful, i had an interview , and on day of departarture/interview, they allowed me a late check out, this took the pressure off and i got the job so all in all excellent,

allowing us the late check out so that we could use the room during the event was extremely helpful

that was a nice surprise and i was allowed a late check out so i will be staying with them

paid 30 extra for a late check out at 1pm but got woke at 9

very comfy, having stayed there a few times now there is a consistent standard, late check out is nice too

was big and there was a lot of parking spaces available for an extra 5 if you want to pay for late check out its 10 per hour wich seen a bit expensive and you can only add 2 of those

pricacy in the pool area from the gym & was very bright, sauna was very small, had to pay extra for parking

clean, tidy, rooms with spa and pool and gym facilities great breakfast

easy going early check in and late check out no issue

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was no problem and no extra charge

fab breakfast black pudding and fried slice super taste just like you would make yourself

excellent location staff very friendly rooms were very clean and cannot fault the breakfast.

was quaint, breakfast and bar food fantastic

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

was excellent, easy to find and plenty of parking

free car parking and staff was great on reception

liked the fact there is a lift to floors that's a plus and room service available

bed, nice shower, great facilities, free parking

late check out. secure car park. nice shower. nice tv

the price was good and having a late check out is great

the late check out and the clean and tidy room.

calling me repeatedly at 9am & 9:30am to tell me late check out wasn't available

kids enjoyed very much ud83dude04

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

accommodated our requests for 3 rooms next to each other and our request for a late check out

nothing really as i felt that it was a nice experience and sort of kids / family friendly

communication was excellent, very accommodating, including a last-minute late check out… and small personal touches, including coffee, tea, and milk after a long day of

really well decorated and staff were very kind to offer a late check out

clean, comfortable, good kitchen facilities, great location. lovely roof garden.

our room was perfect - very big and had a handy little kitchen and dining table

well appointed kitchen

the breakfast was amazing and relaxing and we had a late check out due to a later appointment

breakfast was great and the pre order just what we need to get us on our way for an early start for

the staff was amazing nothing was too much trouble and the breakfast was superb

only white bread available at breakfast - would like a healthier option.

loved the rooms, the facilities, the bar and food

excellent choice for breakfast. comfortable bed good location nice late check out time

clean and comfortable for the cost friendly staff very cosy in bar area nice food

the bar meals too were very good

lovely restaurant area and bar area

history tour guide said bar area of this pub is the oldest in worcestershire

at a charge was able to do a late check out

staff were excellent, but the facilities were standard, no pool or gym.

wifi in the annex kept dropping out, which was a pain, but didn t detract from a great

a gym.

tv in my room was a bit small, and wifi in annex was a bit slow - but that is the slightest of minus points in an otherwise excellent

really friendly, happy to help whenever needed and more than accommodating when needing to have a late check out

you still owe me 10 which i paid for the so called late check out wherein i checked out at 10 am

late check out

everything plus late check out

asked for late check out as i had to leave for training session and my wife wanted to stay in the room till 3

i arrived in the evening around 19:00 and staff were polite and friendly, helpful got a late check out sorted

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

breakfast wasn’t amazing but the fact it was included in the already cheap price was good

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

convenient location for casino lots of parking great full english breakfast

requested and got early check in for 4 rooms.

i needed a late check out and that was no problem which really helped me out as i had a young child with me

nothing to dislike. from the bar to the bedroom, it was very nice.

no food or snacks available at bar when we came in at 11pm

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

very clean and great location. staff were lovely especially in the bar area

late check out for a small fee so we could shower after

everything was clean and recently refurbished the gym was well equipped

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain kids for a while

everything was good. maybe slightly pricey for a holiday inn. tiny gym.

gym, or rather a tiny manky room that with no windows that is supposed to eb a gym, disappointing